1. US sees 195K+ daily cases; winter may be 'most difficult time' in public health history, Redfield says — 6 COVID-19 updates Full story

2. Providence names first chief experience officer Full story

3. Walgreens launches data-driven advertising group Full story

4. The solution to patient hesitancy: How remote intake can help increase volumes without crowding the waiting room. Click here to read more.

5. Mass General Brigham, Houston Methodist execs: How to launch a successful innovation program Full story

6. 1,200 Midwest Mayo Clinic workers sidelined by COVID-19 Full story

7. COVID-19 sidelines 1,100 Cleveland Clinic workers Full story

8. 'Pandemic' is 2020 word of the year Full story

9. Stop flying blind and gain service visibility to improve IT operations and EHR services. Click here to learn more.

10. 8 health systems with strong finances Full story

11. 2021 to be fiercely competitive for MBA applicants Full story

12. 7 ways to rethink health IT innovation Full story

13. Starbucks offering free coffee to front-line healthcare workers in December Full story

14. A roadmap to EMR optimization — insights from UW Health. Click here to watch the virtual presentation.