The American Hospital Association Committee on Research offers 20 examples of patient and family engagement strategies in its report, "Engaging Health Care Users: A Framework for Healthy Individuals and Communities."
The report examines how four different groups — communities, healthcare organizations, healthcare teams and individuals — can enhance patient engagement.
Here are the 20 examples of patient and family engagement strategies, as described in the report:
Community
1. Provide health education and health literacy classes.
2. Provide healthy cooking and physical education classes.
3. Use patient navigators and peers to provide support.
4. Make local policy changes that promote healthier lifestyles (e.g., eliminating sugary drinks from school cafeterias).
Organization
5. Use volunteers or patient advocates to support care.
6. Involve patients and families in patient and family advisory councils, governance and other committees.
7. Remove restrictions on visiting policies for families.
8. Open access to medical records.
9. Use email and social media technology (e.g., Facebook, Twitter).
Healthcare team
10. Use bedside change-of-shift reports.
11. Involve patients and families in multidisciplinary rounds.
12. Use patient- and family-activated rapid response.
13. Provide shared decision-making tools.
14. Use patient teach-back.
15. Use clinic-based multidisciplinary care teams.
Individual (patients and families)
16. Seek health information and knowledge.
17. Adhere to treatment plans and medication regimens.
18. Participate in shared decision-making.
19. Use online personal health records.
20. Engage in wellness activities.
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The report examines how four different groups — communities, healthcare organizations, healthcare teams and individuals — can enhance patient engagement.
Here are the 20 examples of patient and family engagement strategies, as described in the report:
Community
1. Provide health education and health literacy classes.
2. Provide healthy cooking and physical education classes.
3. Use patient navigators and peers to provide support.
4. Make local policy changes that promote healthier lifestyles (e.g., eliminating sugary drinks from school cafeterias).
Organization
5. Use volunteers or patient advocates to support care.
6. Involve patients and families in patient and family advisory councils, governance and other committees.
7. Remove restrictions on visiting policies for families.
8. Open access to medical records.
9. Use email and social media technology (e.g., Facebook, Twitter).
Healthcare team
10. Use bedside change-of-shift reports.
11. Involve patients and families in multidisciplinary rounds.
12. Use patient- and family-activated rapid response.
13. Provide shared decision-making tools.
14. Use patient teach-back.
15. Use clinic-based multidisciplinary care teams.
Individual (patients and families)
16. Seek health information and knowledge.
17. Adhere to treatment plans and medication regimens.
18. Participate in shared decision-making.
19. Use online personal health records.
20. Engage in wellness activities.
More Articles on Patient Engagement:
AHA Report: Patient Engagement is Key to Triple Aim of Health ReformPatient Engagement Solution Checklist for Healthcare Leaders
3 Simple Ways Hospitals Can Engage Patients in Their Care