57 Hospitals With the Best Physician Communication

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Here is a list of 57 hospitals with the highest percentage of patients who "reported that their doctors 'always' communicated well" in the HCAHPS survey.

Note: The list is based on HCAHPS survey results reported in CMS' Hospital Compare database and covers the period July 2011 through June 2012. Some hospitals were excluded from this list due to insufficient data, such as having fewer than 100 patients complete the HCAHPS survey. Hospitals with the same rates are listed according to provider number.

1. Westlake Regional Hospital (Columbia, Ky.) — 100 percent
2. East Carroll Parish Hospital (Lake Providence, La.) — 98 percent
3. Webster General Hospital (Eupora, Miss.) — 97 percent
3. Vidant Bertie Hospital (Windsor, N.C.) — 97 percent
3. Tyler County Hospital (Woodville, Texas) — 97 percent
3. Surgery Specialty Hospitals of America (Pasadena, Texas) — 97 percent
3. East Texas Medical Center Gilmer (Texas) — 97 percent
8. Caldwell Memorial Hospital (Columbia, La.) — 96 percent
8. Doctors Hospital at Deer Creek (Leesville, La.) — 96 percent
8. South Sunflower County Hospital (Indianola, Miss.) — 96 percent
8. W. J. Mangold Memorial Hospital (Lockney, Texas) — 96 percent
8. Central Valley Medical Center (Nephi, Utah) — 96 percent
13. Clay County Hospital (Ashland, Ala.) — 95 percent
13. Five Rivers Medical Center (Pocahontas, Ark.) — 95 percent
13. Bigfork (Minn.) Valley Hospital — 95 percent
13. Same Day Surgery Center (Rapid City, S.D.) — 95 percent
13. Falls Community Hospital and Clinic (Marlin, Texas) — 95 percent
13. Summers County ARH Hospital (Hinton, W.Va.) — 95 percent
19. Crenshaw Community Hospital (Luverne, Ala.) — 94 percent
19. Cherokee Medical Center (Centre, Ala.) — 94 percent
19. Fayette (Ala.) Medical Center — 94 percent
19. Clinton County Hospital (Albany, Ky.) — 94 percent
19. McDowell (Ky.) ARH Hospital — 94 percent
19. Green Clinic Surgical Hospital (Ruston, La.) — 94 percent
19. Baptist Memorial Hospital-Booneville (Miss.) — 94 percent
19. Beacham Memorial Hospital (Magnolia, Miss.) — 94 percent
19. Integris Clinton (Okla.) Regional Hospital — 94 percent
19. Sayre (Okla.) Memorial Hospital — 94 percent
19. Belleville (Texas) General Hospital — 94 percent
19. University of Texas Health Science Center at Tyler (Texas) — 94 percent
31. Lawrence Medical Center (Moulton, Ala.) — 93 percent
31. Rochelle (Ill.) Community Hospital — 93 percent
31. Kingman (Kan.) Community Hospital — 93 percent
31. Desoto Regional Health System (Mansfield, La.) — 93 percent
31. Monroe (La.) Surgical Hospital — 93 percent
31. Integris Marshall County Medical Center (Madill, Okla.) — 93 percent
31. Abbeville (S.C.) Area Medical Center — 93 percent
31. Glen Rose (Texas) Medical Center — 93 percent
31. Hamilton (Texas) General Hospital — 93 percent
40. Jackson (Ala.) Medical Center — 92 percent
40. Drew Memorial Hospital (Monticello, Ark.) — 92 percent
40. St. Vincent Morrilton (Ark.) — 92 percent
40. Jay (Fla.) Hospital — 92 percent
40. Mariners Hospital (Tavernier, Fla.) — 92 percent
40. Abraham Lincoln (Ill.) Memorial Hospital — 92 percent
40. Knoxville (Iowa) Hospital & Clinics — 92 percent
40. Crittenden Health System (Marion, Ky.) — 92 percent
40. Magee (Miss.) General Hospital — 92 percent
40. Tri Valley Health System (Cambridge, Neb.) — 92 percent
40. Surgical Hospital at Southwoods (Youngstown, Ohio) — 92 percent
40. Community Memorial Hospital (Hicksville, Ohio) — 92 percent
40. Mercy Willard (Ohio) Hospital — 92 percent
40. Elkview General Hospital (Hobart, Okla.) — 92 percent
40. Advanced Surgical Hospital (Washington, Pa.) — 92 percent
40. Childress (Texas) Regional Medical Center — 92 percent
40. Covenant Hospital Levelland (Texas) — 92 percent
40. Whitman Hospital and Medical Center (Colfax, Wash.) — 92 percent

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