Here is a list of 52 hospitals with the highest percentage of patients who reported in the HCAHPS survey that they "always" received help as soon as they wanted.
Note: The list is based on HCAHPS survey results reported in CMS' Hospital Compare database and covers the period October 2011 through September 2012. Some hospitals were excluded from this list due to insufficient data, such as having fewer than 100 patients complete the HCAHPS surve.
Westlake Regional Hospital (Columbia, Ky.) — 97 percent
Patients' Hospital of Redding (Calif.) — 94 percent
Surgical Hospital at Southwoods (Youngstown, Ohio) — 94 percent
Animas Surgical Hospital (Durango, Colo.) — 93 percent
Bigfork (Minn.) Valley Hospital — 93 percent
Green Clinic Surgical Hospital (Ruston, La.) — 92 percent
Advanced Surgical Hospital (Washington, Pa.) — 92 percent
Dakota Plains Surgical Center (Aberdeen, S.D.) — 92 percent
Lewis and Clark Specialty Hospital (Yankton, S.D.) — 92 percent
Quail Creek Surgical Hospital (Amarillo, Texas) — 92 percent
Oak Leaf Surgical Hospital (Eau Claire, Wis.) — 92 percent
Rochelle (Ill.) Community Hospital — 91 percent
Physicians Medical Center (Houma, La.) — 91 percent
Surgical Specialty Center of Baton Rouge (La.) — 91 percent
Midwest Surgical Hospital (Omaha, Neb.) — 91 percent
Oklahoma Heart Hospital (Oklahoma City) — 91 percent
Siouxland Surgery Center (Dakota Dunes, S.D.) — 91 percent
USMD Hospital at Fort Worth (Texas) — 91 percent
Monroe (La.) Surgical Hospital — 90 percent
Oklahoma Heart Hospital South (Oklahoma City) — 90 percent
Sacred Heart Hospital on the Gulf (Port Saint Joe, Fla.) — 89 percent
Manhattan Surgical Hospital (New York City) — 89 percent
Lincoln (Neb.) Surgical Hospital — 89 percent
Institute for Orthopaedic Surgery (Lima, Ohio) — 89 percent
Mercy Willard (Ohio) Hospital — 89 percent
Integris Seminole (Okla.) Medical Center — 89 percent
Sioux Falls (S.D.) Specialty Hospital — 89 percent
Haywood Park Community Hospital (Brownsville, Tenn.) — 89 percent
East Texas Medical Center (Gilmer) — 89 percent
Flambeau Hospital (Park Falls, Wis.) — 89 percent
Heritage Park Surgical Hospital (Sherman, Texas) — 89 percent
Gunnison (Colo.) Valley Hospital — 88 percent
Physicians' Medical Center (New Albany, Ind.) — 88 percent
Salina (Kan.) Surgical Hospital — 88 percent
Fairway Medical Center (Covington, La.) — 88 percent
Doctors Hospital at Deer Creek (New Albany, Ind.) — 88 percent
Doctors Hospital of Nelsonville (Ohio) — 88 percent
University Hospitals Conneaut (Ohio) Medical Center — 88 percent
Surgical Institute of Reading (Wyomissing, Pa.) — 88 percent
Bucks County Specialty Hospital (Bensalem, Pa.) — 88 percent
The Center for Spinal Surgery (Nashville, Tenn.) — 88 percent
Northwest Hills Surgical Hospital (Austin, Texas) — 88 percent
Summit Surgical (Hutchinson, Kan.) — 87 percent
P & S Surgical Hospital (Monroe, La.) — 87 percent
Specialists Hospital Shreveport (La.) — 87 percent
Great Falls (Mont.) Clinic Medical Center — 87 percent
Mercy Hospital of Defiance (Ohio) — 87 percent
H.B. Magruder Memorial Hospital (Port Clinton, Ohio) — 87 percent
Hardin Memorial Hospital (Kenton, Ohio) — 87 percent
Sugar Land (Texas) Surgical Hospital — 87 percent
Southwest Surgical Hospital (Hurst, Texas) — 87 percent
Mountain View Regional Hospital (Casper, Wyo.) — 87 percent
More HCAHPS Lists:
50 Hospitals With Top Nurse Communication
Top 51 Hospitals Patients Would Definitely Recommend
48 Quietest Hospitals in the U.S.
