1. Cigna sued following ProPublica report on unreviewed batches of denied claims Full story

2. Prior authorization denial rates for 7 payers' Medicaid MCOs Full story

3. Fastest growing C-suite role screeches to a halt Full story

4. Payers that don't prioritize the member experience will fall behind. Execs from Highmark Health, McKinsey & more share strategies for boosting customer satisfaction — and revenue — in this free e-book.

5. Biden pitches tougher mental health parity standards for payers Full story

6. ChenMed's C-suite family steps back, former UnitedHealthcare CEO steps in Full story

7. 18 health systems billing for MyChart Full story

8. Providence Health Plan taps Optum leader as VP of plan operations Full story

9. Patient volumes through 2033: Numbers and projections to know. Read via MyBHC, which you can join for free here.

10. Medicare Advantage enrollees living in disadvantaged neighborhoods more likely to use high-cost care: Study Full story

11. Centene in the headlines: 7 recent updates Full story

Becker's Learning Opportunities - Access in One Click

1. Organizations are ditching the "call center" in favor of the "contact center." Learn the difference + why it matters to patients here. 

2. Payers that don't prioritize the member experience will fall behind. Execs from Highmark Health, McKinsey & more share strategies for boosting customer satisfaction — and revenue — in this free e-book.