1. Cigna posts $1.2B profit in fourth quarter Full story

2. Payers with most Medicare Advantage prior authorization requests, denials Full story

3. CMS proposes universal quality measures across all programs Full story

4. Payers are struggling to keep up with changing member expectations. Get ahead of the curve and stay there with conversational AI and these best practices.

5. 9 updates on prior authorization Full story

6. CVS, Amazon, Optum: Health system CIOs on who will be the biggest disrupter of '23 Full story

7. 'Only Medicare is Medicare': Lawmakers reintroduce bill to rename Medicare Advantage plans Full story

8. 29 physician specialties ranked by 2021 burnout rates Full story

9. Health plans have tons of data, but many have low member engagement. Learn how some leading health plans foster engaging, personalized member experiences at scale. 

10. How a Minnesota payer is boosting Medicaid outreach ahead of redeterminations Full story

11. South Dakota voters passed Medicaid expansion — work requirements could be next Full story

Becker's Learning Opportunities

1. Becker's-PwC survey: 84% of health systems are behind in cash collections + denials are up. Here is how revenue cycle leaders can meet cash goals. 

2. 5 top healthcare payment challenges for 2023 and how to get ahead of them — see the report here.

3. The % of hospitals outsourcing help to process complex claims has doubled, and for good reason: more money (faster) + fewer headaches. Will you follow suit? Learn how this complex claim resolution program can put you ahead.