How to create a frictionless online customer experience

Sponsored by NTT DATA

In a world of evolving patient expectations, a frictionless online experience is essential for providers and health plans to remain competitive.

 How healthcare can be more thoughtful in its use of emerging technologies

Sponsored by Allscripts

It has become clear in recent years that there is no one-size-fits-all solution to the challenges currently facing the healthcare system. Hospitals and health systems need tailored approaches to patient care and business operations. To ensure high-level care and operational goals are met, healthcare executives need to embrace a more thoughtful approach when using emerging and existing technologies. Such approaches should meet an organization's specific needs with great efficiency.

Consumerism in Healthcare: Engaging Patients Where They Are

Sponsored by Allscripts 

Consumerism is increasingly challenging traditional provider models. To keep up with evolving patient expectations, hospitals and health systems must leverage mobile platforms or risk being left behind for a more convenient competitor.

How health plans can harness the power of data to manage costs

Sponsored by NTT DATA

Health plans must be able to monitor and manage medical costs if they hope to remain competitive, and the most effective way to do this is by intelligently leveraging data.

 Achieving interoperability for better patient care

Sponsored by Allscripts

To better understand what true interoperability looks like and how to get there, join these two Allscripts experts for a discussion on challenges to achieving interoperability and the necessary solutions to bypass these barriers and improve patient care.

Payment transformation has become a reality in Hawaii - here's how

Sponsored by Navvis Healthcare

In an ambitious move in 2016, the largest insurer in Hawaii decided to make payment transformation more than a theory. In partnership with Navvis, Hawaii Medical Services Association rolled out a pioneering payment program for primary care providers, in which PCPs are rewarded for quality, efficiency, cost effectiveness and innovation.

Smoothing the path to fee-for-value with partnerships and relationship management

Sponsored by Strata Decision Technologies

Understanding how to drive clinical and financial value is critical in this new healthcare environment. Dan Michelson, CEO of Strata Decision Technology, and Steve Allegretto, vice president of value innovation and strategic analytics at Yale-New Haven (Conn.) Health System, are using data analytics to develop this core competency at Yale-New Haven.

Protecting your most valuable instrument: Hand protection tips for healthcare workers

Sponsored by Cardinal Health

Clinical experts will highlight the types of dermal sensitivities that most often affect the hands of healthcare workers, the leading culprits of those sensitivities, and their recommendations for treating current reactions and avoiding future reactions with hand wellness best practices.

E-prescribing and price transparency: How both are changing the game, in-hand

Sponsored by Surescripts

Each day, 5 million e-prescriptions cross the Surescripts network, and nearly three-fourths of all prescriptions in the U.S. are transferred electronically via the Surescripts network. Join Tom Skelton, CEO of Surescripts, on this podcast to learn more about how a nationwide health information network can serve as a window into medication and treatment costs.

Patient Misidentification Happens - Here's what Hospital Executives can do About it

Sponsored by Imprivata

Patient misidentification happens - and more often than healthcare executives might think. Join Becker's Hospital Review editor-in-chief Molly Gamble and Aaron Miri, CIO and vice president of government relations at Imprivata, as they discuss the challenge and scope of patient misidentification at hospitals.

Reducing friction with CRM while improving patient engagement

Sponsored by NTT DATA Services

Join NTT DATA Services leader, Melanie Dowczek, to hear insights into the role of patient engagement in the current healthcare landscape, as well as, strategies for leveraging CRM (Customer Relationship Management) software to compile actionable patient information for better engagement, improved service delivery and streamlined workflows.

How Data Analytics is Changing Value-Based Care

Sponsored by 3M Health Information Systems

Value-based care holds great promise, but getting it right requires you to think differently about data analytics. Join 3M Health Information Systems leaders to hear strategies to help cut through the noise around value-based care and get to real solutions. We’ll cover gaps we see in analytics tools and capabilities.

The Power of Predictive Analytics - Part 2
Sponsored by Intel 

Becker's Healthcare Publisher Scott Becker caught up with Bob Rogers, Chief Data Scientist for Analytics and AI Solutions at Intel Corporation, to discuss how powerful computing technology is changing everyday care at hospitals and research foundations nationwide.

How Optimizing the Imaging Department Benefits the Hospital as a Whole
Sponsored by Philips

Imaging services are critical across the health continuum, but the value it provides continues to be under pressure. In this podcast, Sham Sokka, head of Radiology Solutions at Philips, and Joy Polefrone, Marketing Director of Radiology Solutions at Philips, will provide information about how to ensure the viability of your imaging department.

The Power of Predictive Analytics
Sponsored by Intel 

Becker's Healthcare Publisher Scott Becker caught up with Jennifer Esposito, General Manager of Global Health and Life Sciences at Intel Corporation, about the power of predictive analytics. Health systems around the world are increasingly leveraging predictive analytics to gain insights from massive amounts of data that previously sat idle in their organizations, says Esposito.

Nursing and Healthcare Reform
Sponsored by Capella University

Explore the changes brought about by healthcare reform and how it affects nursing in an informative podcast featuring industry experts Patrick Robinson, Dean of the School of Nursing and Health Sciences at Capella University, and Holly Lorenz, Chief Nurse Executive at University of Pittsburgh Medical Center.

Ensuring OR Staff Preparedness 
Sponsored by Surgical Directions

Lee Hedman, Senior Vice President of service-delivery and implementation projects at Surgical Directions, discusses the cost associated with surgery delays and how to correct OR staff and surgeon behavior.

Clinical and Financial Consequences of Patient Misidentification and How to Avoid Them
Sponsored by Imprivata

92% of patient identification errors are caused by inpatient registration mistakes, with consequences ranging from medical errors to adverse effects on the hospital's bottom line. In this podcast, Imprivata's Chief Medical Officer, Dr. Sean Kelly, and the leader of the Imprivata PatientSecure product group, David Wiener, discuss how patient identification errors occur and what hospitals can do to prevent them.

The Most Challenging Issues Facing Health Systems Today
Sponsored by Accretive Health

Join Dr. Emad Rizk, President and CEO of Accretive Health, as he shares his thoughts on some of the most important questions in healthcare. In this podcast, Dr. Rizk addresses some of the most challenging issues facing health systems today, and fills us in on what issue he'd solve overnight if given the opportunity to do so.

Workfore Preparedness: The RN-to-BSN Degree Pathway
Sponsored by Capella University

Capella University’s Competency-Based FlexPath Nursing Program allows registered nurses to complete their Bachelor of Science degree in Nursing in as little as 12 to 18 months by leveraging the knowledge and skills gained during their professional practice and allowing them to focus on the new competencies they need to practice at the top of their profession. The opportunity to move at a flexible pace through the program and potentially experience significant cost savings is especially meaningful for registered nurses balancing professional and personal responsibilities.

Discussing Long Term Sustainability Within Process Management
Sponsored by Surgical Directions

Alecia Torrance, Dr. McBrien and Dr. Grant  are of the belief that  Culture trumps process every time.  They believe there are proven methodologies and approaches to build internal consensus, create a burning platform, and incorporate staff that perform the daily work to design best practice standards to remove variability in process, improve overall clinical outcomes, and to improve both surgeon and patient satisfaction. In this podcast, they will discuss how a large system, that blends both employed and private practice physicians, has broken through the ‘that’s how we always have done it’ mentality’ to create and foster an environment that is not content with the status quo and continuously striving for excellence.

The Rise of the OB-ED
Sponsored by TeamHealth

In this podcast, Renee Nelson, Vice President of Operations, TeamHealth, discusses the rise of the OB-ED and the potential benefits it brings to both patients and providers.

Socioeconomic Factors Related to Readmissions 
Sponsored by Truven Health Analytics

In this podcast, David Foster, Lead Scientist of the Center for Healthcare Analytics, Truven Health and Brian Waterman, Senior Product Marketing Manager, Truven Health, discuss socioeconomic factors related to readmissions, and how access to data can help achieve and maintain organization-wide improvements.

Moving Toward Value-Based Care 
Sponsored by Optum

Providers and payers are increasingly entering into value-based contracts to align incentives to improve quality and reduce costs. In this podcast, Miles Snowden, MD, CMO of Optum, discusses best practices for aligning providers to succeed in a value-based world.

Healthcare Outsourcing Trends
Sponsored by Johnson Controls

Hospitals and health systems are increasingly outsourcing services in building operations, maintenance, facilities management, food, janitorial and other areas, but the trend is sometimes met with resistance from various stakeholders. In this podcast, Steve Herbst, vice president and general manager of Global WorkPlace Solutions at Johnson Controls, discusses how outsourcing isn't necessarily a "dirty word" and in fact can be used to improve the efficiency and sustainability of healthcare providers.

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