February 2, 2023
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1. Centene, L.A. Care Health to offer free mental health services for 1.3M students  Full story

2. BriteLife, BCBS strike partnership Full story

3. Former Humana leader to chair mental health AI company  Full story

4. This cancer center grew patient volumes by 33% and expanded care hours 22% — all before even completing a major expansion project. See how they're maximizing capacity here.

5. L.A. Children's Hospital earns $2.5M behavioral health grant  Full story

6. Concert Health names Kimiko Boyd COO Full story

7. Heart disease deaths are rising as cardiologists see fewer patients. Close care gaps with lessons from 2 health systems here.

Becker's Learning Opportunities

1. Greater access to behavioral health services starts with process. Learn how Geisinger Health optimized workflows, streamlined referrals and moved patients to appointments in less than a week.

2. When only 35% of referrals end in a visit, you can't justify time spent on manual patient outreach. This digital upgrade led Froedtert Health to a 3-day referral-to-appointment workflow.

3. How to keep up with all the new information on COVID-19 testing and treatment? Dive into these 1-page snapshots on Paxlovid, boosters, variants, long COVID-19 and more.

Healthcare’s Empathy Imperative: The 3 steps to driving human-centred healthcare experiences

The Post-Call Center Era: How to Reduce Call Volumes and Increase Patient Satisfaction with Intelligent Automation

Transform Revenue Cycle Performance with Front-End Automation

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Becker's Behavioral Health, A Becker's Healthcare Publication