Whitepapers

The 2025 State of Patient Access Report reveals a sharp rise in financial friction: more than 1 in 3 patients now regularly struggle to pay for care, and more than 40% say they’d delay treatment without an accurate cost estimate.…

With workforce shortages and rising labor costs straining health systems, IT leaders are turning to cloud-based technologies to enhance flexibility, security and efficiency. Virtual desktop infrastructure solutions like Microsoft Azure Virtual Desktop and Windows 365 are transforming how healthcare organizations…

By 2030, hospitalizations are projected to rise 10% while half of active physicians approach retirement. Amid these conflicting truths, one thing is becoming clear to healthcare leaders: traditional care models are no longer enough to sustain access, quality or financial…

With price transparency rules in effect for over three years, health system leaders are still asking: Is this actually working? Every month without clarity comes at a cost — in strategy missteps, missed negotiations and policy uncertainty. Without real insight…

Automation is transforming healthcare operations — but success requires more than just deploying bots. While robotic process automation (RPA) streamlines workflows, reduces errors and drives efficiency, health systems must navigate complex hurdles in implementation, team structure and change management to…

Behavioral health challenges are overwhelming emergency departments, straining inpatient capacity and creating access bottlenecks across the care continuum. With 5.8 million annual ED visits for behavioral health conditions and a national shortage of providers, health systems must rethink their approach…

Uncompensated care is draining hospital finances, with losses soaring to $42 billion annually — and looming Medicaid cuts could push this figure even higher. While CFOs and revenue cycle leaders battle rising bad debt and shrinking margins, a major culprit…

For every hour clinicians spend face to face with patients, they spend nearly two hours on EHR and desk work, fueling frustration and burnout. At the University of Rochester Medical Center, orthopedists piloted a novel voice-based AI tool to reclaim…

Administrative burden is one of the biggest drivers of clinician dissatisfaction. One clear sign documentation overload and inefficient workflows are taking a toll — 63% of physicians say they would take a pay cut for better work-life balance. Forward-thinking EHRs…

Recruitment and pipeline-building efforts remain vital — but they’re not enough to solve persistent labor shortages. In response, health systems are adopting redesigned care delivery models as a longer-term, strategic imperative to stabilize the nursing workforce and sustain care quality.…