White Papers - Now Available for Download

January 24, 2018 | Print  |

  The following white papers have been made available to readers of Becker's Hospital Review. Click on the category below to see the whitepaper available on that topic.



Patient Satisfaction

Process Improvement


Workforce Management





Leidos logo

Source: Leidos

The need for data-driven metrics has increased under value-based payment models. More and more, hospitals and health systems are finding that at least a portion of their revenue is tied to meeting or exceeding certain clinical quality measures. At the same time, they must demonstrate cost effectiveness—including finding more efficiency within revenue cycle processes.

Read the white paper to learn how to:

  • Bridge the gap between revenue cycle and IT
  • Blend clinical and financial accountability
  • Reach broader system goals to achieve today’s value based reimbursement models

Click here to download this whitepaper.

Title: 'The good, the bad and the ugly' of revenue cycle outsourcing — Pitfalls to avoid and tips for success

RSM logo

Source: RSM

Hospital and health system CFOs and revenue cycle management leaders are tasked with addressing cost and capacity issues unique to today's trends. High-deductible health plans, greater patient out-of-pocket responsibility, tightening regulatory compliance and value-based agreements have made outsourcing the revenue cycle a critical decision for hospital leaders. Read this whitepaper to understand.

  • What's pushing CFOs and RCM executives to outsource part or all of their revenue cycles
  • Some predictable pitfalls financial executives should avoid when outsourcing their revenue cycle management functions
  • Best practices to achieve a symbiotic relationship with a vendor

Click here to download this whitepaper.

Title: Advancing the revenue cycle toward a denial-free future


Source: Optum360

Imagine a revenue cycle so seamlessly interconnected that no claim is ever denied. Advancing the revenue cycle requires a new vision focused not on managing denials, but on preventing them from happening. Start your journey by learning the characteristics needed to make this vision a reality with our free e-book. The e-book includes tips you can implement right now to improve your operations on topics including:

  • CDI
  • Medical necessity
  • Coding
  • Claims integrity
  • Claims processing
  • Denials management
  • Payer appeals
  • Patient estimating
  • Eligibility verification

Click here to download this whitepaper.


Title: The real cost of patient misidentification

Source: Imprivata

In fact, when the University of Utah Health examined how much just one facet of patient misidentification – duplicate medical records – was costing; the results were staggering:Undeniably, the most serious threat of misidentification is patent safety, but the possible financial consequences must also be calculated.

  • $650,000 for a master patient index cleanup
  • $15,000 per year attributable insurance write-offs
  • $60-100 or higher per incident to clean up overlays
  • All these costs can be avoided.

Learn how the University of Utah Health helped reduce the risks and costs of patient misidentification with Imprivata PatientSecure® biometric palm vein scanning technology.

Click here to download this whitepaper.


Title: Drug Price Forecast

Source: Vizient


Vizient has released its twice yearly Drug Price Forecast, an estimate of price changes expected in 2019 with insight about industry, practice and business factors that influence pricing. Prepared by Vizient Pharmacy Program clinical and contracting experts, the report focuses on drugs and classes used across the provider continuum. Key focus areas from the July 2018 edition include:

  • Class summaries for specialty pharmaceuticals, oncology, infectious disease agents, immunomodulators and plasma products
  • Hot topics: drug shortages and DSCSA milestones
  • Timeline of expected regulatory activity, patent expirations and other events
  • Detailed pricing predictions for key drugs and drug class

Click here to download this whitepaper.


Title: A Visionary Patient Financial Experience

Source: Simplee

Adventist Health System (AHS) is addressing patient expectations of a consumer-centric financial experience by investing to create a transparent, connected, convenient experience starting at pre-service. By offering patients an easy to use self service financial experience, AHS has been able to:

simplee logo sm

  • Grow self-service payments by 83%
  • Decrease their use of third party early out services by 28%
  • Achieve high levels of patient satisfaction & loyalty

Cick here  to download this whitepaper.

Title: The Patient is the fastest growing payer. Is your hospital prepared?

Source: VisitPay

VisitPay Logo

The growth in patient financial responsibility for medical costs is one of the most significant trends to affect healthcare providers in recent years. Patients are now one of the biggest payors, which requires medical providers to make drastic changes to their billing and payment systems. Is your hospital giving patients the tools they need to better manage their medical bills? Read this paper to understand:

  • Click here to download this whitepaper. How to improve the patient financial experience
  • Strategies used by two major health systems to achieve improvements in patient payment yield and patient satisfaction
  • What healthcare organizations can learn from other industries about improving the billing and payment process


Title: The road to systemness: Delivering an outcomes-driven supply chainDelivering an outcomes-driven supply chain

Source: Medline

Lack of systemization in a health care supply chain causes significant issues for the health system financially, logistically and culturally.

Ohio’s largest provider of health care was faced with a decentralized supply chain that made it inefficient and expensive. This white paper tells the story of how Mercy Health rebuilt its supply chain culture, organization and logistics processes to better meet the needs of its internal customers and enhance patient care.

Readers will learn:

  • How consolidation and standardization impacts health care operations
  • Why a shared-risk, strategic supply partnership can improve service and efficiencies
  • The benefits of establishing a consolidated managed physician preference items (PPI) logistics model

Click here to download this whitepaper.


Title: Healthcare commerce as a user-friendly experience     

Source: Rectangle Health

Healthcare commerce as a user-friendly experience

Digitization is the absolute future of healthcare commerce — so, why do only four percent of healthcare executives and leaders state they prefer automated payment plans? Outlined in this whitepaper, readers will learn how healthcare commerce can transcend the age of paper-based billing by understanding the following issues:

  • Outdated patient billing is hurting hospitals and healthcare providers
  • Patients are becoming increasingly more responsible for their healthcare expenses
  • Hospitals and healthcare providers can implement and use alternative payment methods to increase their revenue

Click here to download this Whitepaper.


Title: Premier’s Total Joint Replacements Report

Source: Premier, Inc.Image result for Premier, Inc. logo

Total joint replacements represent some of the most commonly performed procedures in the U.S. and their number is expected to grow. Even with the high volume of these surgeries, there’s significant variation for hip and knee replacements, especially with respect to cost of the implants.

Download Premier’s report to learn:

“Margin of Excellence” is a series of Premier reports dedicated to uncovering next-generation total cost management savings and quality improvement opportunities through integrated data and services. The data and benchmarks can be leveraged to implement evidence-based strategies and tools designed to tackle inefficiencies in healthcare.

Click here to download this Whitepaper.


Title: The case for price transparency: Why it pays to empower patient choice

Source: Parallon 

As consumers become more responsible for footing their own healthcare bills, they have an urgent need to know upfront costs associated with their medical needs. While enabling a more transparent system poses risks to both patients and providers, consumers are ready for a more open environment when it comes to healthcare pricing.

Click here to download this Whitepaper.



Title: IoT: The Key to Improving Patient Outcomes Through Connected Healthcare

Source: KORE Wireless

2016 KORE r LogoThe IoT healthcare market is expected to grow to $158B by 2022, as IoT solutions are increasingly adopted by clinicians and healthcare providers looking to bridge physical distance, provide high quality care, and ultimately improve patient outcomes. However, in many cases the critical impact of IoT innovations has been constrained by a highly fragmented and regulated healthcare market and IoT landscape.

Download the whitepaper to learn more about:

  • How to successfully navigate the complex IoT ecosystem to deploy the right mix of IoT technologies
  • Technical innovations enabling connected care and healthcare IoT expansion
  • Key considerations for connected healthcare success
  • Best practices for executing go-to-market strategies quickly and efficiently

Click here  to download the whitepaper.



Title: Protecting healthcare data, securing hospital systems

 Source: Philips

Healthcare organizations are valuable and sensitive infrastructures due to their support for people’s well-being and safety but they are dealing with ever-growing and increasingly sophisticated cyber threats. Personal health data is extremely valuable and tends to be the most prized by cyber criminals. Unlike credit card data, which you can change and replace, you cannot change your healthcare data easily. Healthcare information has all of your most sensitive data all in one place. This makes it very popular for identity theft, billing and insurance fraud, and extortion.

Healthcare providers also face serious shortages of skilled IT professionals who can properly deal with cyber intrusions and every day new cyber threats emerge, varying in sophistication. The most destructive have brought whole IT systems down, compromising patient records and crippling a hospital’s operations.

In this paper we will explore the challenges facing healthcare IT leaders and discuss the multi-faceted approach required by all stakeholders in the healthcare ecosystem to manage and mitigate this pervasive threat.

Click here to download this whitepaper.


 Title: How to Use Data to Improve Patient Safety


 Source: Health Catalyst

Today, researchers estimate that one in three hospitalized patients experience preventable harm and over 400,000 individuals per year die from these injuries.

There is a gap in healthcare safety culture and the way health systems uses data (or think they use data) to understand patient harm and what to do about it. Much of the data collection is manual and not integrated with financial, operational, and other data, resulting in a fragmented approach to safety analytics that’s not actionable or predictive. Scores are recorded, and boxes are checked, but the real work to make patients safer—closing the loop between information and action—is incomplete.

The status of patient safety moving forward, however, stands to improve. Despite the discouraging statistics noted above, in today’s era of data-driven healthcare, machine learning, and predictive analytics, the industry can turnaround decades of lost ground in patient safety and finally make much needed improvements. This white paper describes the problems in safety culture and how healthcare analytics and new-generation tools will fix them.

  • Key Weakness in Patient Safety Today
  • Four Measures to Improve Patient Safety
  • Three Key Capabilities of Machine Learning in Patient Safety
  • Success Stories: Data at Work for Patient Safety

Click here to download this whitepaper.


Title: Beacon Health System’s System-Wide Telehealth Implementation Strategy

Source: American Well 

Beacon Health System recently launched an integrated telehealth program using a three-step implementation strategy. Read the case study to learn how Beacon Health:Looking to get started with a system-wide telehealth program but don’t know where to begin?

  • Formed a governance group representing all relevant telehealth stakeholders
  • Helped employer groups see a return on investment for telehealth in the first year
  • Extended its own clinical talent with remote provider rounding
  • Drove provider adoption through test groups that included pediatricians, dermatologists and PCPs

Click here to download this whitepaper.


Title: Managed Security Services Models for Healthcare Providers: How They WorkSecure 24 NTT Tagline 600px

Source: Secure-24

Breaches and cyberattacks are on the rise in the Healthcare industry and the reality is that patient data and lives are at stake. With increased digital technology comes the increased exposure to cyberattacks that can impact patient care delivery, safety, and privacy. Due to the vast channels by which healthcare providers are vulnerable, the need to protect patient data is critical and security must be at the forefront of board discussions.

Download "Managed Security Services Models for Healthcare Providers: How They Work" to learn:

  • Benefits of engaging a provider to proactively monitor and manage security systems.
  • How to choose the right security provider.

Click here to download the whitepaper.


Title: Integrating with Salesforce Health Cloud: Deliver Personalized Patient ExperiencesSalesforce Logo

Source: Salesforce

Learn more about the different use cases and approaches your organization can take to integrate with Salesforce Health Cloud.

  • Take a closer look at the methodology of identifying and developing the use case.
  • Read about how UCSF is transforming breast cancer screening and treatment with EHR integration through a middleware partner.
  • Explore how Salesforce extends the EHR for a unified patient view through integration.

Click here to download the whitepaper.


Title: The C-Suite battle plan for cyber security attacks in healthcare


Source: Imprivata

Cybersecurity is an evolving battlefield confronting the healthcare industry with unprecedented threats. Learn how to out-maneuver your opponents and secure your healthcare facility by employing astute military-inspired strategies and cutting edge technologies.

This whitepaper will offer you a fresh perspective on your cyber security challenges by:

  • Helping you identify your enemies and their most common healthcare attacks
  • Helping you understand your healthcare facility’s weaknesses, including:
    • Risky employee behaviors
    • Specific clinical workflow requirements
    • Shared workstation challenges
    • Specialized social engineering threats
    • Offering you healthcare-specific insights into the causes of your weaknesses
    • Equipping you with managerial strategies to turn your weaknesses into strengths

Click here to download the whitepaper. 


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Title: Enterprise Laboratory Diagnostics with a Modern Laboratory Information System (LIS): What Healthcare Systems and Medical Labs Need to Do Now

Source: Sunquest

At no time in healthcare history has there been a greater convergence of impactful and diverse issues on the lab. The challenges to medical labs and healthcare organizations include: cuts to financial reimbursements and lab fees, the rise of healthcare mergers and acquisitions, the potential of precision medicine, the need to optimize test utilization and the demand for greater healthcare interoperability.

Read the whitepaper to learn how the right platform can help:

Click here to download the whitepaper. 


The EHR imperative: Eliminating outages and combating cyber attacks can help improve patient care

Source: ServiceNow 

Electronic Health Record (EHR) systems have become a mission‑critical component for delivering appropriate and timely high‑quality care. They function as the single source of truth for providers and patients.

Find out how leading Healthcare providers are using a proactive approach to keep their EHR and supporting infrastructure continually running and compliant with strict regulations for health data security and privacy.

Learn more about keeping critical systems operational and sensitive data secure.

 Click here to download the whitepaper.


How Artificial Intelligence is engaging surgeons in better documentation

Source: Nuance 

As health systems increase their financial stake in outpatient surgery centers, administrators are seeking technology to streamline workflows and improve documentation and coding accuracy for outpatient surgeons to enhance revenue capture and quality ratings.
This paper outlines: 
• The drivers behind the increased focus on outpatient CDI
• The key challenges in existing documentation methods
• Four ways artificial intelligence tools can improve clinical documentation and physician satisfaction at the point of care 

Click here to download this whitepaper.


 Patient Satisfaction

NRC Health Logo 2

Title: Your care Experiences are Excellent. Now - Can you make them Easy?

Source: NRC Health

Satisfied patients aren’t necessarily loyal ones. Patients are more likely to change providers than they’ve ever been. According to new research from NRC Health and The MetroHealth System in Cleveland, 80% of patients reported that they’d switch providers for ’convenience factors’ alone. 

MetroHealth Logo
  • Define the problem by mapping points of friction in your care
  • Gain a deeper understanding of why healthcare is hard for patients
  • Learn the steps your organization can take to create ease

Click here to download this whitepaper.



Process Improvement

Nurses and patients depend on thoughtfully planned environments to work and heal. As they provide life-changing care, nurses see firsthand the clear connection between effective environments and patient outcomes. They need the best spaces, tools and workflows for them and their patients to thrive.

Click here to download this white paper.

Title: Strengthening Your GI Practice for the Future

Captify FINAL New Logo 2017

Source: Captify Health

Many gastroenterology practices are struggling to optimize current processes and procedures, while transitioning to value-based care. Download Captify Health’s whitepaper to learn a two-step approach for building a thriving, sustainable practice.

Click here to download this whitepaper. 


Title: Hospital-Owned Specialty Pharmacies: Overcoming Three Barriers to Entry

Redefine Health a URAC Company Logo

Source: Redefine Health

When The growth of specialty pharmacy has introduced new opportunities and challenges for healthcare providers. Redefine Health’s industry insight report highlights best practices from pharmacists who have worked within hundreds of specialty pharmacies across the country.

Click here to download this white paper.


Title: 3 Components to high-performing healthcare facilities: Data, communication and engagement

Source: Medxcel

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When organizations successfully engage their customers and employees, they experience a 240% boost in performance-related business outcomes, reports Gallup. On the surface, these may seem like separate issues – swaying internal audiences, showing value and engaging employees. In this resource, we’ll help you understand how one fuels another, with data and communications helping you bridge the gap to build relationships that are fruitful and profitable for everyone involved.

Click here to download this white paper.


Title: How this community hospital reduced readmissions with improved care coordination

Source: Allscripts

Allscripts Logo

Transitioning patients between outpatient, inpatient, post-acute and home settings can be a major challenge for hospitals. For organizations participating in value-based reimbursement models, it can also be costly. This case study examines how Holyoke (Mass.) Medical Center  redesigned its care management process to break down communication siloes across the care continuum and improve patient care. After six months, the efforts yielded measurable results, including improved patient experience scores and reduced readmissions based on an analysis by Press Ganey.

Click here to download this white paper.


Title: The State of Clinical Communication and Workflow Solutions; An Industry Benchmark Study

Source: PatientSafe Solutions

PatientSafe Solutions

Are your clinical communication systems really meeting your clinical workflow needs? PatientSafe and HIMSS Analytics partnered to take the pulse of 300 clinical, informatics and IT professionals on the state of mobile clinical communication and workflow in their healthcare organizations.

Results suggest the industry is in the middle of a mobile evolution, with 90% of clinicians and informaticists saying a unified application designed to integrate communication with clinical workflow would achieve better financial and clinical outcomes.

Read the whitepaper to:

Click here to download this white paper.


Title: Revenue Optimization Solutions Discover $1 Million for Hospital within 45 Days

Source: Change Healthcare

In our industry today, most providers expect a certain level of revenue leakage, but often the opportunity to collect on underpayments is undetected. With a common goal to optimize reimbursement, Change Healthcare partnered with a private, not-for-profit hospital because they suspected there was opportunity to recover lost revenue. Forty-five days later, our Audit and Recovery team delivered more than $1 million in cash remittances. And that was only the beginning. Read the case study to learn how this hospital:

Click here to download this whitepaper.


Title: Disaster Preparedness: Strategies for Managing the Unexpected

Source: TeamHealth

Communities nationwide face a seemingly ever-increasing risk of natural and man-made disasters. Now more than ever, hospitals must be prepared to respond at a moment’s notice to powerful storms, hurricanes, tornadoes, mass casualty events and other potential disasters. 

This paper looks through the lens of three events in 2017 to discuss strategies that TeamHealth, one of the nation’s largest integrated physician groups, utilized to prepare and respond to disasters affecting the hospitals they serve.

Click here to download this whitepaper.

Title: Rochester Regional Health's path to a unified patient record

Source: Allscripts 

There are no shortage of barriers and roadblocks on the path to true healthcare interoperability. Merging healthcare organizations often face the particularly vexing challenge of unifying disparate EHRs. This case study examines how Rochester (N.Y.) Regional Health, a five-hospital health system with an extensive outpatient care network, built a unified patient record after merging with several organizations that relied on different EHRs. 

Click here to download this whitepaper.


Title: 5 ways Artificial Intelligence is transforming healthcare operations


Source: Optum 360

While the practical applications of artificial intelligence (AI) are still being discovered, one area of AI — natural language processing (NLP) — is already helping advance the revenue cycle. Discover how the right NLP can support accuracy, efficiency and revenue integrity by powering comprehensive clinical documentation improvement and coding earlier in the process. Download the whitepaper "Artificial intelligence is transforming health care operations," to find out the five ways clinically intelligent NLP is making an impact.

Click here to download this whitepaper.



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Title: Hypoglycemia in the hospital: Why is it costing you millions and what can you do?

Source: Glytec

In a fee-for-value world, avoiding top patient safety risks is key to successful clinical and financial outcomes. The Centers for Medicare & Medicaid Services (CMS) is currently developing a quality measure to address the many patient safety risks surrounding hypoglycemia. Are you prepared?

Hypoglycemia in the hospital is common, costly, extremely serious and largely preventable. It impacts patients with and without diabetes across all service lines -- and insulin is the #1 precipitating variable. Given one of every three hospitalized patients requires insulin therapy during their stay, the population susceptible to hypoglycemia is considerable.

Click here to download the eBook.  


Vituity Logo with Tagline RGB 300ppi

Title: The Transformation of Behavioral Health Care Begins in the ED.

Source: Vituity

The struggle to address the crisis in emergency psychiatry impacts patient safety, quality of care, hospital efficiency, and the bottom line. Industry leaders agree, early intervention is critical. Since the vast majority of psychiatric emergencies resolve within 24 hours, hospitals can prevent unnecessary admission and enhance care by shifting to earlier intervention in the ED. This paper shares how today’s leaders are transforming EDs to address this population.

Click here to download the whitepaper.  


CipherHealth Logo Beckers

Title: Patient Engagement Strategies to Achieve the Quadruple Aim

Source: CipherHealth                                                                                                                                                   

By prioritizing patient engagement pre-, during, and post-hospitalization, leading organizations are achieving the Quadruple Aim of enhancing the patient experience, improving the health of populations, increasing staff engagement, and reducing the cost of care. In this whitepaper, we examine each dimension of the Quadruple Aim by investigating its impact on optimizing health system performance, as well as the role of technology in enhancing patient engagement across the continuum of care.

Click here to download the whitepaper.  


Title:The Healthcare Leader's Guide: Preventing Patient Harm Through Better Communications 

Source: Spok    

What happens when care teams don’t communicate? Communication failures, delays, and breakdowns can result in greater medical errors, malpractice costs, and mortality rates. Dive into the real-life story of an academic medical center that experienced challenges with their communication infrastructure: Explore the five leading points of failure and discover how you can correct or prevent issues in your organization. You’ll learn how the right technology, process, and culture supports frictionless clinical communications to support patient safety.

Click here to download the whitepaper.

Workforce Management





Healthcare Appraisers Logo

Title: HealthCare Appraisers ASC Valuation Survey

Source: HealthCare Appraisers

Click here to download this white paper.Since 2003, HealthCare Appraisers has surveyed the ambulatory surgery center (ASC) industry to determine trends in the value and characteristics of ASC ownership interests and management fees charged to ASCs. This year’s respondents own and/or manage over 700 surgery centers throughout the country. The following pages include a selection of key results of the survey.


Lack of systemization in a health care supply chain causes significant issues for the health system financially, logistically and culturally.

Ohio’s largest provider of health care was faced with a decentralized supply chain that made it inefficient and expensive. This white paper tells the story of how Mercy Health rebuilt its supply chain culture, organization and logistics processes to better meet the needs of its internal customers and enhance patient care.

Readers will learn:
How consolidation and standardization impacts health care operations
Why a shared-risk, strategic supply partnership can improve service and efficiencies
The benefits of establishing a consolidated managed physician preference items (PPI) logistics model



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