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Reducing these administrative burdens to improve surgical care efficiency is a key opportunity for independent operators to stay competitive in their markets.
This white paper outlines five tips to decrease administrative burden and maximize surgical efficiency in orthopedic practices based on expert insights from a panel at the Becker’s Annual Spine & Ortho Conference.
So, how do healthcare organizations succeed in balancing it all? By employing strategic processes, the right healthcare payments partner, and game-changing automation. This report details how to achieve clean claims, fewer denials and faster, fuller payments.
Learnings include:
- Claim management tactics that are proven to boost staff efficiency
- Tips for saving time on claim statusing
- Ways to prioritize denials with the highest likelihood of payoff
- Results health organizations across the U.S. are experiencing with automation
- Strategies for streamlining claim management workflows using advanced automation
In this e-book, revenue cycle management experts outline four areas where ASCs can flip challenges into strategies for a stronger, simpler revenue cycle by uncovering data and reviewing important trends.
You will learn:
- A legislative update on hospital price transparency
- A three-step plan to shore up security
- Critical checkpoints to prevent denials now
- Four questions to help quality check your technology
However, shipping is an overlooked opportunity for significant savings. This brief report covers how Mountain View Hospital lowered shipping costs while supporting quality care through a collaboration with OptiFreight® Logistics.
Readers will learn about key insights that led to success, including:
- Tailored, innovative shipping solutions with no change to current processes
- Dedicated support from a team of committed logistics experts to continuously identify savings opportunities
- Data analytics and dashboards to track performance and share with departments and executive management
In this whitepaper, you'll learn current challenges, creative approaches and best practices pharmacy leaders are using at hospitals and health systems across the country to help manage pharmacy costs.
Key learning points:
- The role of pharmacy departments in controlling costs
- Key metrics leaders are assessing in an evolving billing landscape
- Partnerships that can promote financial well-being
In less than a year, Atlas Healthcare Partners — one of the nation’s fastest growing ASC management companies — has been able to significantly free up capacity for existing revenue cycle staff. This has led to measurable financial and productivity gains, and improved satisfaction for patients and staff.
This case study delves into how the company leveraged workforce automation and analytics solutions to solve long standing inefficiencies facing many revenue cycle teams.
Key learning points:
- Using technology to create additional capacity for existing staff
- Optimizing tasks across the RCM cycle, from pre-registration to back-office building
- 4 major areas of improvement when revenue cycle automation is done right
It's time to work smarter, not harder. That means revenue cycle leaders need to find new ways to do more with less.
This white paper explores how to streamline processes with intelligent automation, simplify cross-training and onboarding, and cut down on outdated manual processes.
Learnings include:
- Specific benefits of automation in rev cycle
- How to create an intelligent automation strategy
- How to decide which tasks to automate first
By streamlining documentation processes and adopting tailored solutions, ASCs can give physicians more time back in their day, fostering a more sustainable and fulfilling work environment. This white paper shares how ASC leaders can use AI-powered mobile solutions to capture patient-provider conversations for easier and faster documentation.
Key benefits include:
- Up to two hours saved on documentation daily
- 90% accurate notes generated seconds after a patient visit
- Increased access to patient records
This white paper examines how the TOPS System provides an entirely new modality to treat patients with spinal stenosis and spondylolisthesis. TOPS is the first and only FDA-approved facet replacement device with a superiority-to-fusion claim.
A disruptive breakthrough in spinal care, TOPS uniquely addresses the needs of patients, surgeons, facilities and payers to create a broad win for all stakeholders.
Key takeaways about TOPS:
- Motion alternative to lumbar spinal fusion
- FDA labeled as superior to spinal fusion
- New Technology Add-on Payment of up to $11,375 for Medicare eligible procedures
Obviously, this is difficult for patients — but it's also debilitating for healthcare organizations.
When patient collections are down, providers face bad debt, poor patient retention, and decreased satisfaction for patients and staff.
It's time to create a better patient collections experience. Providers who take action now can change a potentially bleak future simply by rethinking patient collections. Download the whitepaper to learn how to leverage data to create consumer-friendly experiences, improving both patient engagement and profit margin.
Key points include:
- The current state of patient collections, from deductibles to denials
- Why transparency is key to patient satisfaction + compliance
- Using automation + data to improve patient collections
- How to empower patients to pay with the 3 Cs
These growth opportunities present risks for physicians who fiercely value and guard their independence and control over their practices. For investors and advisers, recognizing and addressing these concerns when discussing possible deals is critical to successful transactions.
This white paper outlines current specialty consolidation trends and the top challenges of balancing needed growth with desired autonomy.
Key learnings:
- Macro trends in specialty consolidation
- Types of consolidation business models
- Pros and cons of consolidation
At least 1.6 million U.S. adults seek treatment for spinal deformities every year.
The Rationale for Personalized Interbody Devices is a literature review of published research about the potential benefits of patient specific interbody devices. Over 30 studies describe the benefits related to personalized geometry and endplate fit, which may help surgeons achieve sagittal and coronal alignment goals more reliably.
1. Personalized geometry and fit may help surgeons more reliably achieve optimal alignment, which is the most significant predictor of improved clinical outcomes in surgery to correct spinal malalignment.
2. Compared to non-personalized cage designs, personalized interbody cages reduced endplate stress, increased contact area for bone graft loading, lowered stress on posterior rods and caused a lower stress increase on adjacent levels.
3. Endplate conforming cages provided comparable clinical results and fusion rates in comparison to the traditional cage but with decreased postoperative subsidence and a lower severity of subsidence-related neck pain in follow-up.
Discover how you can transform your own supply chain strategy with these non-acute best practices and key learnings, including the use of data and increased visibility. Read this case study to learn more.
The opportunity for greater surgical volumes is ripe for minimally invasive procedures performed in ASCs.
Although robotic surgeries are a costly investment, the migration of procedures to the outpatient setting can ensure a return on investment.
This white paper from Intuitive Surgical, manufacturer of the da Vinci robotic surgery platform, will offer best practices in adding a robotic surgery line to your ASC.
While the OR is “ground zero” for recent financial problems, it also represents the best opportunity to rebuild hospital margins. In fact, better-performing hospitals are now leveraging surgical services to launch a sustainable financial recovery.
Disruptions in the OR workforce, changes in the surgery market and other factors have complicated the path to recovery. To rebuild surgical services revenue, hospital executives need to plan and execute a complete OR reset.
This report details for hospital executives how to lead a post-pandemic financial recovery by reinvigorating OR performance and reworking OR strategy.
This whitepaper offers quick insights into how one surgery center with 12,000 cases annually achieved $100,000 in savings through simple changes to their pack program.
Download to learn more.
In 2020, providers made 238 million claim status inquiries by phone, fax or email. Most payers still limit the number of inquiries allowed per call, which means more calls, more work for staff and more time wasted. And that’s before adding in the time it takes to update claim statuses in practice management or hospital information systems.
New financial performance demands are forcing revenue cycle, financial services and billing professionals to reevaluate their approach to claim monitoring. To unlock the cost savings and smarter workflows they need, it’s critical to deploy tech and tools that can easily automates the process. And not just any tech—you’ll need solutions efficient and flexible enough to meet the unique needs of your organization.
This whitepaper breaks down the most effective strategy for achieving smarter claim monitoring and shows you how to navigate the challenges you’ll face along the way.
Download this guide to learn:
- How providers handle claim status inquiries today
- Why current processes are inefficient
- How to solve claims status challenges
The leadership team at the Beaverton-based Oregon Surgical Institute and their JV partner, Regent Surgical Health, anticipated the future back in 2016 and embraced what at the time might have been considered a risky and uncertain strategy. Ever since, OSI has been making good on its bet.
This whitepaper provides a look into OSI's total joint journey. Learnings include:
- Best practices for practice design
- Insights on building clinical teams
- How to make continuous improvements to TJR programs
This study reveals how advancements in nano-surface technology on spinal interbody devices influenced a reduction in the postoperative opioid usage when comparing the same implant design with and without Nanotechnology.
Download this whitepaper to learn:
- Which factors were predictive of opioid use after surgery
- How interbody surface type was associated with postoperative opioid use
Key Points:
- Sagittal alignment is the most dominant radiographic predictor of outcomes in deformity patients
- UNiD™ Adaptive Spine Intelligence predictive models can successfully predict postoperative spinopelvic parameters in the instrumented and uninstrumented spine
- Degenerative patients have been found to be at 10 times greater risk for adjacent segment disease if their PI-LL mismatch is greater than 10 degrees
In a recent Becker's advisory call, senior executives from health systems nationwide shared key strategies they're using to enhance physician well-being and satisfaction. This whitepaper offers a summary of the discussion and features insights on:
- Identifying groups with the highest rates of burnout
- Scaling well-being initiatives systemwide
- Creative strategies to restore physicians' joy in medicine
At Becker's 2024 CMIO Forum, leaders from these organizations discussed their innovative strategies for using EHRs to close critical gaps in care. They also shared insights into overcoming challenges and seizing opportunities during the research and pilot phases of their programs.
This whitepaper provides a summary of the discussion, featuring insights from:
- Gigi Dawood, DO, endocrinologist, UW Health (Madison, Wis.)
- Ralph Riello, PharmD, clinical pharmacy specialist, Yale University School of Medicine (New Haven, Conn.)
- Stephanie Saucier, MD, cardiologist, Hartford HealthCare (Hartford, Conn.)
- Lori Siegel, MD, rheumatologist, Illinois Bone & Joint Institute (Chicago, Ill.)
This dream is increasingly becoming a reality as hospitals and health systems invest in technologies that are tailor-made for nurses' needs. This whitepaper outlines how AI-based tools can significantly lighten nurses' documentation workload, allowing them to spend more time and energy on their primary calling: providing compassionate patient care.
Learn how your organization can:
- Successfully implement and gain nurses' trust in AI-driven documentation tools
- Facilitate real-time documentation for nurses
- Empower nurses with more time for direct patient care
Last year, nearly 13,000 physicians participated in the American Medical Association's Organizational Well-Being Survey. Their responses reveal key opportunities for health system leaders to align their well-being initiatives with physicians' actual needs. This two-page report gives leaders a breakdown of the current state of physician well-being and offers insights to guide burnout prevention strategies.
Key learning points:
- The latest data on physician burnout, job satisfaction, job stress and retention
- Data-driven areas of focus to mitigate burnout and craft a strategy for long-term success
- Resources to support health systems in putting physicians' insights into action
This checklist will help you select a healthcare linen and laundry provider that adheres to the rigorous standards set by the Healthcare Laundry Accreditation Council (HLAC). Find out if you're asking your linen provider the right questions to ensure an optimal, clean environment for everyone.
Insights include:
- Guidelines to be aware of
- Other standards and regulations to follow
- Practices to consider in delivering safety and cleanliness
This report details the challenges and unique opportunities in rural cardiovascular care. Healthcare leaders will gain strategies on how to harness emerging technologies to support greater access to care, early detection and personalized treatment.
Key learning points:
- Top contributors of cardiovascular health disparities in rural areas
- Enable primary care physicians to play a greater role in diagnosing & managing the disease
- How advanced diagnostics and remote-first technologies are closing gaps in cardiac care
The 2024 State of Healthcare Collaboration survey — conducted by Becker's Healthcare and TigerConnect — aimed to better understand the communication landscape in healthcare by surveying nearly 200 clinicians and clinical leaders (including chief nursing officers and chief medical officers). This report offers a nuanced breakdown of the survey findings and includes the cumulative survey data.
Key learnings:
- What the seven types of communication inefficiencies are, and how they create communication noise
- Why many c-suite leaders are unaware of the negative impacts of communication inefficiencies at their organization
- How health system leaders can improve care delivery by identifying and addressing communication inefficiencies
Becker's Healthcare recently conducted a survey with Alnylam Pharmaceuticals to learn more about the treatment of rare diseases and the role of health systems' pharmacy operations.
Respondents said when it comes to identifying and treating rare disease patients, it is important for health systems to recognize there is more than one "right" approach to care. It is essential to look beyond the lens of the specialty pharmacy alone and consider more broadly what is best for patients, as well as the health system.
The results of the survey are summarized in a short but comprehensive whitepaper.
Key topics covered in this whitepaper:
- Increased education is key to improving rare disease diagnoses
- A flexible approach to administering rare disease therapies
- How the buy-and-bill model for rare disease treatments supports the Quintuple Aim
- Key requirements for optimized operational care pathways for patients with rare diseases
Key lessons:
- Objective, reliable performance data is key for benchmarking, quality improvement + more
- Culture forms the foundation of high-quality healthcare delivery
- With shared governance, team members at all levels play a role in quality initiatives
- Systems and tools help to 'hardwire' the change around new quality processes
During a Becker's Healthcare advisory call sponsored by symplr, hospital and health system leaders shared their organization's top challenges and opportunities related to credentialing and privileging, as well as how they are leveraging data to improve quality and safety.
Learn these lessons from this whitepaper:
- Many healthcare organizations are data rich, but knowledge poor. How do health systems remove the "empty calories" from their datasets?
- Organizational alignment is critical for effective credentialing and privileging. The need for data literacy can't be overlooked.
- Many organizations struggle with attribution. Health system leaders must learn how to hold providers accountable for the care they deliver.
- Standardized credentialing and privileging is essential. Strike the right balance between system- and industry-level standardization.
This whitepaper provides an in-depth review of upcoming regulatory changes for pulse oximeters, along with strategies health systems can implement to improve the accuracy of patient readings and promote equitable care.
Key lessons:
- Common challenges with pulse oximeter readings
- Differences between current devices on the market
- The role of provider education
A tiny, wearable monitoring device has demonstrated a 94% reduction in the risk of pressure injury, compared to the standard of care. This brief summary covers findings from a meta-analysis of nearly 4,000 patients.
Key learning points:
- An overview of the LEAF◊ Patient Monitoring System
- Why traditional, manual turn reminders are falling to the wayside
- Results from sensitivity analyses
This interview with Ron Strachan, Healthcare CIO Advisor at Zoom shares what healthcare organizations — whether a provider, payer or life science company — need to build a modern, robust contact center.
Learning points:
- Why contact centers have gained renewed attention as a top priority
- How a cloud based, video enabled, contact center solution can expand patient engagement and satisfaction
- Ways the modern contact center can increase flexibility for physicians and potentially reduce burnout
Health systems must embrace these shifts to maintain their competitive edge now and in the future.
Learnings contained in this e-book include:
- The primary factors patients consider in selecting healthcare providers
- What the next generation of patient care means for security and compliance standards
- The reliable technology solutions health systems need most in this environment
The research is based on an analysis of de-identified Optum claims data on patients who were hospitalized for ischemic stroke between 2017 and 2020. Download the full findings here.
Key findings:
- Patients monitored with Philips Mobile Cardiac Telemetry - MCOT were at 38% lower risk for emergency readmission for ischemic stroke than those monitored with ILR at 18 months.
- Patients monitored with MCOT following stroke had $27,429 lower average cost of care than those monitored with ILR.
- In the 18 months following the incident stroke, patient survival favored those monitored with MCOT compared to those monitored with ILR.
In this whitepaper, neonatal experts will share their experiences with feeding challenges for preterm infants and infants in the NICU, and they will recommend preventative measures that can be used in the NICU to address some of these difficulties.
Key discussion topics and takeaways:
- Why infants admitted to the NICU often present with underdeveloped sucking skills and the importance of developing strong non-nutritive sucking abilities.
- How underdeveloped sucking skills affect health or developmental outcomes for an infant.
- What challenges families or caregivers may face once an infant with feeding difficulties is discharged from the NICU.
- Resources, tools and preventative measures for hospitals and caregivers to address challenges with infants and feeding difficulties in the NICU.
These key insights outline how consumers are most likely to seek mental healthcare, their preferences in delivery models and their expectations and desired outcomes in receiving care.
Key points:
- Consumers rely on a mix of the healthcare system and digital tools to guide them in mental health decisions
- Consumers want choice in how they participate in mental health, and they want covered services
- Consumers demand high quality care and are prepared to shop for best fit
To make personalized cancer care more accessible, organizations may consider effectively leveraging genomic testing, which can help identify potential clinical trial options and inform treatment alternatives.
This brief report outlines some ways organizations may make genomic testing more accessible to physicians and patients keeping cost-effectiveness and patient outcomes top of mind.
Key learning points:
Designing a comprehensive genomic testing program that could expand patients' access to cutting-edge care & improve financial results
Persistent challenges that prevent change and potential ways to address them
Good practices to integrate genomic testing into care pathways
Key learning points:
- Risks of inadequate nutrition and malnutrition in patients
- Challenges of determining a patient’s nutritional adequacy
- How tracking feeding history supports adequate feedings at home
Consider this scenario: A purchase seems to initially offer savings based on a price, but in the long run, those upfront savings prevent more significant total value that may stem from volume discounts and other agreement terms.
Now, more hospital pharmacy leaders are tapping technology to help them identify the total value of purchases, identify systemwide purchase savings strategies and track the performance of those initiatives.
This report covers:
- The holistic drivers of total value on purchase price
- solution to support time- and resource-strapped pharmacy teams in managing medication inventories
- How health systems are actually using the tool to affect total value
Health system executives participated in a roundtable sponsored by Eli Lilly and Company at Becker's 14th Annual Meeting in April to discuss how they're positioning themselves to handle the complexities of Alzheimer's care. This report features key takeaways from the session.
Key learnings points:
- Top obstacles in early detection
- The approaches systems are taking to improve detection & diagnosis
- How multidisciplinary teams and digitizing processes can enhance care coordination
At forward-thinking healthcare organizations across the U.S., clinical and administrative tools powered by automation, artificial intelligence and machine learning are showing promising results (think: increased capacity and patient satisfaction). And despite widespread financial challenges, clinical and IT departments are devoting significant time and resources toward innovation. They're confident these technologies will drive much-needed strides in care team efficiency, quality and patient safety, interoperability and streamlined operational processes.
These 10 recent articles highlight healthcare leaders' current concerns, tech investments and wins to date. They also shed light on where the industry is headed — and where organizations can't afford to fall behind.
Download this whitepaper where William Rifkin, MD, Associate Vice President and Managing Editor at MCG Health, breaks down the general framework around observation care, which aims to help users employ such care correctly to ensure patient safety and reduce friction with payers.
Key learning points:
- Discussion of the intended duration of observation care
- Comparing utilization patterns for selected diagnoses
- Analyzing the stability of observation vs. inpatient rates (including a combined analysis of ED decision making for all potentially ambulatory diagnoses)
Seeking a more efficient and effective tool than their wholesaler analytics platform, Sentara opted to implement a new drug spend optimization platform. The decision helped detect overcharges, simplify the credit and rebill process and identify lower-cost alternatives. Within five months, Sentara eliminated more than $1 million in annual drug spend.
This brief report delves into how the system achieved such significant savings.
Key learnings:
- The advantages of utilizing a spend optimization platform
- Best practices behind the success of Sentara's software implementation
- Benefits of leveraging both a supply chain expert and software to optimize purchasing workflows and drive savings
The system's marketing team has collaborated with its Office of Health Informatics and Analytics for several years, using data and technology to personalize patients' lifelong health journeys. This white paper delves deeper into UCLA Health's marketing strategy and successful initiatives, including:
- What marketing channels the system uses to connect with consumers
- How the system navigates stringent compliance requirements
- Deployments of new marketing technology from Oracle
This Forrester trends report leverages analysts' insights to forecast how digital experiences — ranging from chats to the metaverse — will affect the healthcare industry across three key dimensions: revenue, cost savings and patient experiences.
Download the report to learn:
- Which digital interface will affect healthcare the most
- How invisible experiences will have a larger financial impact
- Ways proactive engagement prevents illness before treatment is needed
See the huge impact the system made on protocol adherence and incidence of pressure injuries.
- 1 randomized controlled trial
- 7 conference abstracts
- Study results included both clinical and health economic data
The LEAF System combines wearable patient sensors with a user interface, offering:
- Personalized care for each patient
- Digital turn reminders (in room and at the nurses’ station)
- Confirmation that patient turns have sufficiently offloaded pressure
- Automatically generated reports that can be used for root cause analysis
Learn how, with TRIMEDX and a comprehensive clinical asset management strategy, Ascension identified and acted upon proactive opportunities that leveraged its medical equipment and amplified the positive impact the organization has on patients, staff, and communities.
Faced with these challenges, healthcare organizations must take a proactive approach leveraging historical data to develop predictive analytics to manage nurse onboarding and retention. This whitepaper shares how nurse leaders can apply a quality improvement methodology to streamline the onboarding process while addressing work-life balance concerns to successfully retain new nurses beyond their first few years of practice.
Key takeaways:
- 7 questions to consider when assessing your onboarding strategy
- 4 strategies to streamline new nurse onboarding
- The benefits of a centralized onboarding model
With safety and efficiency in mind, two Mayo Clinic physicians have reimagined the surgical gown to reduce instrument drops and improve instrument accessibility. One of the physicians recently caught up with Becker's to share how a simple change can help minimize contamination risks, procedural delays and enhance overall convenience and efficiency.
Download this brief summary to learn about:
- How a gown redesign can address key complexities in the delicate choreography of surgery
- Simplifying communication among OR staff
- The science behind "an extra hand" in resource-constrained environments
Under Mr. Desai's leadership, the Louisville, Ky.-based system is centralizing, automating and optimizing pharmacy operational, clinical and regulatory processes across nine hospitals and 450+ ambulatory care sites. This whitepaper details Baptist Health's success story so far, offering insights into tackling top challenges pharmacies are facing today — rising costs, drug and labor shortages, pricing/reimbursement complexities, and increasingly stringent regulations.
Download the whitepaper to learn how to:
- Gain real-time visibility into and control over drug products to optimize inventory, reduce costs, and minimize waste and expiry
- Free pharmacists from manual inventory management tasks and allow more time for patient care
- Centralize oversight of regulatory requirements to maintain safety and compliance
Specialty drugs account for more than half of drug spending. As employee benefit costs continue to cut into hospital margins, transitioning your outpatient pharmacy strategy to filling employees' specialty prescriptions in-house can generate significant savings — with the added benefit of improving patient satisfaction and care quality through expanded resources.
This whitepaper examines how a critical access hospital drove $300,000 in additional value from its employee benefit plan in one year and extended community care.
You'll learn:
- How to drive additional value in employee benefit plans
- New ways to capture specialty prescription volume in your outpatient pharmacy
- Real-world examples of challenges and successes
This white paper shares five key lessons from Michigan Medicine in Ann Arbor and Allina Health in Minneapolis, two systems that have built thriving hospital-at-home programs.
Key learning points:
- Important actions health systems have taken to plan for and stand up a hospital at home program
- Identify and overcome barriers related to launching a program
- Best practices and to grow and maintain a strong program
The Hackensack Meridian Neuroscience Institute at Hackensack University Medical Center became the first hospital in New Jersey to offer focused ultrasound treatment for tremor-dominant Parkinson's disease and essential tremor in June 2021. The team knew that to build a successful program, they would need to develop a marketing campaign that targeted patients as well as physicians.
Download the white paper to learn how they built brand awareness, surpassed their goal for cases in the first year and maximized the campaign's reach to potential patients.
However, organizations commonly struggle to find the right balance in these two areas. Organizations must maintain high operational maturity and a strong patient experience to strengthen patient loyalty and improve efficiency, build a positive reputation, and gain an edge over their competitors.
Download this e-book and see where your organization falls on the patient access maturity matrix.
Learning points:
- Common barriers to patient access and top areas of focus
- Ways for organizations to balance the patient experience and operations
- Steps to develop and execute a plan to improve patient access
Only 4% of U.S. residents feel consumer experiences have improved over the past year, according to a study by Customer Contact Week Digital. A staggering 57% feel they've gotten worse.
As competition in healthcare intensifies, hospitals and health systems can gain a competitive advantage by crafting an exceptional consumer experience. The trends detailed in this e-book reveal what consumers crave from digital experiences.
Learnings include:
- How to align the digital experience strategy with consumer needs.
- How to harness cutting-edge tools and other advanced consumer experience solutions.
- A breakdown of how AI is revolutionizing the consumer experience across industries.
Patients are frustrated by poor communication, hard-to-solve billing disputes and — when they are able to get an appointment — feeling rushed. As a result, more providers are innovating and exploring possibilities in elevated care models, including personalized primary care via concierge medicine or membership-based healthcare.
In these five must-reads, you'll learn about:
- New wellness models being embraced by health systems
- Innovation in primary care
- Why patient experience scores are on the decline
This interview with Ron Strachan, Healthcare CIO Advisor at Zoom shares what healthcare organizations — whether a provider, payer or life science company — need to build a modern, robust contact center.
Learning points:
- Why contact centers have gained renewed attention as a top priority
- How a cloud based, video enabled, contact center solution can expand patient engagement and satisfaction
- Ways the modern contact center can increase flexibility for physicians and potentially reduce burnout
Hospitals and health systems are increasingly embracing communication technology to enhance the patient experience, address labor shortages and foster better collaboration among clinicians. However, the implementation of such technology requires careful consideration to avoid compromising patient experience.
This white paper outlines strategic approaches for healthcare organizations to thoughtfully implement communication technology to help — not hurt — the patient experience.
Key learnings:
- The rise of hospital 'smart' rooms
- Virtual communication 'don'ts' that can hinder patient experience
- The benefits of an integrated virtual communication technology strategy
Learn more in our latest whitepaper where we will:
Review the ongoing challenges health systems face providing mental health care in the ED today.
Examine why post-discharge care is so vital for higher severity patients and how technology-enabled telehealth solutions can help ease the burden.
Explore how health systems can partner with technology-enabled telepsychiatry solutions to improve access, outcomes, and ED throughput
Discuss the latest clinical outcomes from Brightside Health’s technology-enabled telehealth solution.
This whitepaper details how LEAF reminders sent wirelessly from the wearable sensor to a display at the nurses’ station, have been shown to exceed turn protocols from the national average of 48% to a turn adherence rate of 98%. If each HAPI represents an average financial burden of $21,767, reducing the incidence of avoidable cases could save the average hospital hundreds of thousands or even millions of dollars each year.
In this paper, you'll access insights from a discussion with pharmacy leadership at IU Health and learn how they implemented a centralized service center (CSC) to improve hospital operations, clinical workflows, and patient and employee satisfaction.
You'll learn:
- How CSCs help with medication management and non-pharmacy supply chains
- IU Health's advice + best practices for other organizations planning to stand up a CSC
- Strategies for meeting established milestones and measuring success
In this whitepaper, Look Beyond the Operating Room, you’ll learn:
- How you can implement sustainable technology in your hospitals and healthcare facilities
- Cost-effective options for cleaning methods
- Ways to continuously clean surfaces and air in different rooms within healthcare settings
In this insightful guide, Valerie Bandy, PharmD, MBA, BS, RPh, discusses CPSCs and dispels common misconceptions. Dr. Bandy highlights the broader benefits beyond cost reduction, including inventory optimization, staff redeployment and enhanced patient care.
Key takeaways:
- Identify the five CPSC myths that are top of mind for pharmacy supply chain leaders today.
- Recognize the importance of integrated pharmacy supply chain and warehouse management systems within CPSCs.
- Understand the strategic role of CPSCs in efficiently managing a wide range of services.
- Learn how CPSCs enable a sharper focus on critical operational and patient care requirements.
To better support staff and reduce unnecessary spending, healthcare organizations must streamline clinicians' onboarding process, which sets the stage for retention and frees up time to focus on what really matters: patient care.
This white paper details how a streamlined, automated onboarding process can be a strategic differentiator. Download to learn more about:
- Current hurdles and inefficiencies in most onboarding processes
- The role of technology in simplified clinician onboarding
- How better onboarding supports regulatory, licensing and compliance needs
If hospitals and health systems want to retain and attract nurses, they must reduce caregiver burden, enhance safety protocols, improve nurse well-being and remain patient-focused.
In this white paper, three nursing experts discuss the role new technology can play in addressing nursing-related challenges.
The experts include:
- Annette Brown, BSN, RN, chief nursing informatics officer, Eisenhower Health (Rancho Mirage, Calif.)
- Marianne Hatfield, RN, DNP, chief nursing officer, Wellstar Kennestone Regional Medical Center (Marietta, Ga.)
- Michael Williams, MD, chief medical information officer, UVA Health (Charlottesville, Va.)
- Why documentation is a significant burden for healthcare staff — especially nurses
- The importance of grounding efforts to unburden nurses in workplace safety
- How new technologies are driving safer, more connected care and reducing caregiver burden
In this guide for healthcare marketers, readers will learn how to bridge the gap between patient privacy and digital marketing quickly and cost-effectively.
Key learnings include:
- How to navigate HHS guidance around tracking tools and technologies
- How to make your most important analytics and marketing tools HIPAA compliant
- How to do digital advertising without sharing protected health information
This latest whitepaper from NeuroFlow explores how organizations can take a data-driven approach to suicide prevention and population risk management. It covers how real-time data provides greater visibility into previously overlooked populations, and how these insights arm care teams with the tools and confidence they need to prevent crises.
This white paper will answer key questions such as:
- What is the cost of suicide on the healthcare industry and society?
- What is the liability of suicide prevention programs?
- What are innovators doing to identify at-risk individuals at scale?
But roadblocks remain. Health equity is a major concern, both because limited data could exacerbate health disparities and because many patients cannot afford care. Additionally, a large pool of patients is needed to ensure comprehensive data, and some payers still need to be convinced of precision oncology's value.
During a Becker's advisory call, leaders from hospitals and health systems across the country discussed these challenges and how the field will continue to evolve, offering insights on how organizations of any size can find success utilizing precision oncology for treatment.
Download the white paper to learn:
- The biggest roadblocks to precision oncology today + strategies to overcome them
- How leaders are addressing health equity, reimbursement + more
- How to prepare for the future of precision oncology
In this article, you'll find a recap of an exclusive discussion with health system clinical and technology leaders, who candidly share their stance on generative AI, how they're currently using it and what's "keeping them up at night."
Download to learn more about:
- Where health systems currently stand in generative AI adoption
- Key patient considerations (age, data ownership, etc.)
- How leaders are navigating challenges and concerns in accuracy, safety and unintended consequences
In this white paper, you'll learn how health system leaders are building their precision medicine programs, fueled by genomics, and tips for navigating common challenges along the way.
Download to find more on:
- Approaches to strategic partnerships
- Data and tech capabilities that drive successful programs
- The need for aligning incentives/payment models
- How to ensure equitable access in precision medicine
In this white paper, you'll learn how a decentralized PCR testing infrastructure supports all aspects of the Quadruple Aim, and how health systems are using technology to scale quick, accurate and accessible tests for better outcomes.
Download to learn more about:
- Benefits of decentralized testing, including reduced length of stay and readmissions
- How decentralized PCR testing data supports disease tracking + antibiotic stewardship
- How standardized molecular diagnostics helps health systems achieve the Quadruple Aim
In this report, you’ll have access to survey findings and perspectives of 13,000 medical residents in their final year of training. The report sheds light on the level of demand for graduating medical residents, as well as their practice preferences and plans. As a thought leadership resource, this analysis also is intended to help healthcare organizations recruit medical residents and assess the priorities of newly trained physicians entering the field.
Download for more insights on:
- The relative importance of various job features as residents evaluate practice opportunities
- The population size of communities where residents would most like to practice
- The types of practice settings residents prefer
- Equip clinicians with evidence-based medicine, clinical research, and site-specific preferences at the point of care
- Streamline clinical and pharmacy workflows with clinical decision support embedded directly into the electronic health record (EHR)
- Standardize the delivery of high quality care across cancer center sites and patient populations
- Drive financial success by capturing and reporting payer-required data elements
Hospitals across the U.S. are dipping their toes into the world of virtual nursing, but many are unsure where to start and not making much progress. Yet Aurora, Colo.-based UCHealth has been in the virtual care game for years and can be viewed as a roadmap for other facilities looking to cope with capacity challenges, staffing shortages and extended emergency department wait times.
Download the whitepaper to learn:
- Concrete strategies and starting points for implementing virtual care
- How virtual nursing can improve employee retention and patient outcomes
- Real-world results from a successful virtual nursing program
While permanent allied healthcare staff remain hard to find in local markets, travelers have proven a reliable supplement with geographical flexibility. However, the job market has become more competitive as demand for a flexible allied healthcare workforce grows nationwide.
This white paper outlines numerous strategies healthcare organizations can use to successfully staff allied healthcare travelers.
Key learnings:
- The benefits of employing allied travel professionals
- Five ways to make allied travel assignments more appealing
- Workers' biggest pain points in the job search process
Publication summary covers:
- Improvement in turn protocol adherence
- Reduction in incidence of pressure injuries
- Specifics on ventilator-dependent patients
The LEAF System combines wearable patient sensors with a user interface, offering:
- Personalized care for each patient
- Digital turn reminders (in room and at the nurses’ station)
- Confirmation that patient turns have sufficiently offloaded pressure
- Automatically generated reports that can be used for root cause analysis
In this e-book, you'll find a collection of seven must-read articles that highlight innovation, challenges and viewpoints of leading hospitals and health systems like CommonSpirit Health (Chiago), UPMC (Pittsburgh) and more as they work toward building a unified digital environment.
You'll find:
- What leaders predict healthcare will look like in 100 years
- How digital chiefs are preparing for the near future
- Best practices for achieving a unified tech environment that's safe + compliant
To learn more about the state of POCT today, Becker's Hospital Review spoke with Rhonda Ashcraft, laboratory manager for clinical operations with Memorial Hermann Medical Group in Houston, and two leaders from Cue Health, an innovator in molecular point-of-care diagnostics.
This white paper contains insights on:
- The evolution and limitations of antigen testing
- Traditional barriers to molecular POCT and how to overcome them
- Why molecular POCT is becoming the "gold standard" of POCT solutions
Becker's Hospital Review recently spoke with digital experts — including Maria Fernandez, director of patient experience at Emory Johns Creek (Ga.) Hospital — to discuss how to deliver the consumer-centric experience patients are demanding and achieve each of the above goals.
This brief report covers:
- Key factors driving patient frustration
- The type of technology hospitals can use to streamline digital interactions
- How Emory Johns Creek Hospital is improving staff and patient experience
This new report answers these questions and examines more trends affecting the patient experience. It covers:
- Why healthcare providers need a strong, proven patient-experience strategy
- Which patient-experience projects should be top priority for providers
- How artificial intelligence is impacting the quality of digital patient experience
- 6 practical recommendations for achieving success
care teams, enabling them to dedicate their energy to patient care rather than grappling with disjointed tools.
Connexall solutions power the connected hospital with an integrated end-to-end communication platform to promote care quality, enhance patient experience, elevate staff satisfaction, and improve health outcomes.
This interactive guide illustrates examples of how Connexall is helping transform patient care and realize their vision of a becoming truly connected hospitals.
Learning Objectives:
Through this guide, users will:
- Recognize the positive impact that smart integration technology can have on streamlining workflows, improving care delivery, and enhancing patient and staff satisfaction.
- Understand the value of employing a flexible, vendor neutral, and fully customizable use case-based methodology to realize the vision of a smart connected hospital.
- Experience how leading health systems across North America are employing Connexall solutions to more effectively meet the unique needs of their patients, providers, and communities.
To unpack this issue, Becker's Hospital Review hosted an advisory call with technology and patient engagement leaders from prominent hospitals and health systems. Organizations represented on the call include:
- Intermountain Health (Salt Lake City)
- MUSC Health (Charleston, S.C.)
- UPMC (Pittsburgh)
- The barriers to a positive tech experience for patients
- Health systems' inclusive, proactive patient-facing digital strategies
- Why change management is the biggest hurdle in any technology journey
This report covers how to speed up resolution after patient-harm events, lower costs, and mitigate clinician stress and care team disruptions. Cases close three times faster than the national average in instances where intervention happens quickly and indemnity is paid, according to early findings.
Learning objectives:
- Why reporting harm events early is important
- How early reporting influences both expenses and the lifecycle of a case positively
- The elements of early intervention and their benefits
An onboarding process can take up to six months and cost up to $300,000 per clinician, and the cost of losing one nurse is estimated to be $52,350. It's imperative for healthcare
organizations to streamline clinicians' onboarding and hold on to them once they're up to speed.
This white paper details how an automated and seamless onboarding process can be a strategic differentiator and free up clinicians to focus on what really matters: patient care.
You'll learn:
- What parts of the onboarding process are frustrating for providers
- Why efficient onboarding is vital for employee retention, patient care and finances
- How to create a unified, seamless onboarding process through intelligent automation
The bottom line: Pharmacies can't afford to lag behind on digital innovation. Pharmacy workers are already struggling to keep up with the growing demand, and patients expect the convenience, accessibility and reduced costs that a digital experience can offer. This whitepaper lays out the evidence that the pharmacy industry is poised for a movement and offers concrete ways to prepare.
You'll learn:
- The three telltale signs of an incoming movement for pharmacy
- Why it's vital for pharmacies to transform the way they operate
- Strategies for innovation and tech advancement, patient satisfaction and retention, and tackling economic headwinds
The annual AMN Healthcare/Merritt Hawkins Review of Physician and Advanced Practitioner Recruiting Incentives is a benchmarking resource used by hospitals, medical groups and other facilities to inform recruitment efforts.
Download the report to learn:
- How demand for physicians and advanced practitioners is changing and which are most challenging to recruit
- The types of financial and other incentives used to recruit physicians and advanced practitioners
- The types of practice settings into which physicians and advanced practitioners are being recruited and the types of communities that are recruiting them based on population size
Efficient and effective care for intermediate-risk patients requires a series of correct clinical determinations and decisions. This white paper explores an evidence-based approach to give ED clinicians confidence when caring for patients presenting with immediate-risk chest pain.
It covers:
- Appropriate risk assessment
- Next steps for intermediate-risk patients
- Revascularization versus medical therapy
The new findings also reveal more about hospital nurses' overall outlook on care quality, as well as what they want out of technologies to improve the work environment and patient safety.
Healthcare leaders will learn:
What nurses say they want technology to help them do
Where CDSS are being used outside of the ICU and the value nurses find in them
Key barriers to implementing CDSS outside of the ICU and how hospitals can overcome them
Read the full report.
This white paper narrates a patient's healthcare journey supported by cloud communications, demonstrating how this technology applied to each step — from scheduling to post-op, follow-up and billing — can empower and delight patients and support processes between all key players in the care continuum.
This playbook walks you through key components of a tech-enabled patient room, and how organizations like Novant Health (Winston-Salem, N.C.) and Tampa (Fla.) General Hospital are improving experiences for patients and their families, as well as streamlining clinical workflows for front-line teams.
You'll also find:
- Case studies linked throughout
- Concrete ways smart room technology supports and satisfies nurses
- Advances in tech that promote personalization and patient education
This whitepaper outlines how tailoring mobile experiences for various users creates a more personalized and engaging healthcare experience, ultimately boosting staff and patient experience — and your bottom line.
Key learnings:
- The benefits of patient and employee mobile apps
- How to adopt personalized mobile strategies
Publication summary covers:
- Improvement in turn protocol adherence
- Reduction in incidence of pressure injuries
- Specifics on ventilator-dependent patients
The LEAF System combines wearable patient sensors with a user interface, offering:
- Personalized care for each patient
- Digital turn reminders (in room and at the nurses’ station)
- Confirmation that patient turns have sufficiently offloaded pressure
- Automatically generated reports that can be used for root cause analysis
In this insight brief, we delve into value sets and their importance in various healthcare initiatives such as population health management, quality reporting, clinical trials, and more. We also highlight the challenges organizations face when managing value sets, including:
- Issues with processes such as time-consuming manual data manipulation due to code set updates and inconsistent methods for building value sets; and
- Issues with value set definitions and data ambiguity including competing methods for defining value sets and the frequent absence of a centralized repository in which to store them
Fortunately, like most challenges, there is a solution – in this case, one that leverages comprehensive clinical terminology and code mappings along with innovative tooling to streamline the creation and editing of value sets.
This white paper breaks down three possible scenarios for nationwide value-based care. In each scenario, industry experts describe what the future could look like, how it might unfold, and what that means for major stakeholders in healthcare — and what to do if this future doesn't look rosy for your organization.
Key takeaways:
- See how three different scenarios catalyze value-based care
- Discover who gains the advantage and how each projected path forward affects major stakeholders
- Learn how to secure a place in a value-based care future
The improved atrial fibrillation (AF) detection rates of MCOT followed by ILR reduce the likelihood of a secondary stroke due to new anticoagulant use, resulting in a significantly lower total cost of care.
This study demonstrates:
- MCOT as a first-line evaluation detected 4.6 times more patients with AF compared to ILR alone.
- MCOT followed by IRL resulted in almost 8 times lower costs compared to ILR alone, due to improved AF detection rates and reduction of secondary stroke risk.
- Total cost difference of MCOT followed by ILR vs ILR alone
For forward-thinking healthcare leaders, genomic screening is on the brink of becoming the standard of care.
In this whitepaper, you'll read three experts' thoughts on the evolving clinical and research landscape for genomics, as well as the business case for population genomics at an academic medical center.
Key learnings:
- Explore MUSC's innovative genomics initiative
- The growth of enterprise genomics programs
- How population genomics is transforming clinical care and driving strategic growth
Proper use of surgical gloves is a critical aspect of infection control efforts, but surgical gloves come with their own issues, such as being prone to perforation and causing skin problems for wearers after prolonged use. To minimize risks, healthcare providers should develop detailed and consistent guidelines for surgical glove use.
Download this white paper to learn:
- Factors to consider to choose the right surgical gloves
- Best practices for safe surgical glove usage
- How to stay up to date on hand hygiene best practices
See the huge impact the system made on protocol adherence and incidence of pressure injuries.
- 1 randomized controlled trial
- 7 conference abstracts
- Study results included both clinical and health economic data
- Personalized care for each patient
- Digital turn reminders (in room and at the nurses’ station)
- Confirmation that patient turns have sufficiently offloaded pressure
- Automatically generated reports that can be used for root cause analysis
In this whitepaper, organizations will learn how to implement a proactive approach to comprehensive clinical engineering for optimal patient care and greater return by:
- Using technology to support a preventative maintenance strategy
- Strengthening supply chains with a dedicated process
- Staying ahead of regulatory developments
- Establishing data-driven cybersecurity protocols for medical equipment
And because of that, personalized experiences are what consumers expect.
But as of 2023, receiving a personalized experience from a healthcare provider is an anomaly.
Because of this, patients are increasingly disappointed with the experience their providers deliver (and are starting to look at alternatives).
This whitepaper explores the personalization journey of two leading health systems and provides steps you can take to implement at your organization.
Discover how:
- Leading health systems combat patient leakage and maintain a competitive edge
- Personalization can help you save anywhere from $6–40 for every call avoided
- Leading health systems achieve 95%+ patient satisfaction
This case study reviews the research performed and the impact researchers found on patient survival rates and contribution margins.
Read more for key insights on:
- The value of reducing care variation
- The cancer center's clinical and financial successes, including enhanced patient survival rates and a 74 percent contribution margin increase
- Anticipated effects on provider efficiency and physician burnout
Common pain points, including failing to enroll the right people and missing the mark on holistic, socioeconomically sensitive services, leaving patients in the shuffle.
This whitepaper outlines how care management stakeholders can acknowledge shortfalls and bridge the gaps in financial, technical, and clinical strategies to support better the health and wellness of people with chronic conditions.
Key learnings:
- Insights from clinical executives at a leading national health plan and diabetes management organization
- 5 common pain points in the care management continuum
- Strategies to reinvent the care management status quo
This whitepaper shows how hospitals are harnessing the power of technology and artificial intelligence to increase productivity, improve clinician satisfaction, and work anytime, anywhere.
Find out how your hospital can experience:
- AI-driven GI documentation workflows
- Increased cybersecurity
- Robust enterprise reporting; and
- Advanced, always current medical content
Still, many leading healthcare organizations have identified and implemented evidence-based models that meet the needs of their populations with consistently positive outcomes. NeuroFlow has distilled that experience and advice into a helpful guide providing the tools your organization needs to develop an effective roadmap for integration.
In this whitepaper you'll learn:
- How to advance integrated behavioral health programs based on your organization's unique needs
- Opportunities to scale integrated behavioral health programs and key considerations to achieve financial sustainability
- How leading systems have successfully launched and expanded integrated behavioral health program
In this interview, hear from Cardinal Health’s specialty drug inventory expert about inventory technology that enables providers to better manage specialty drug inventory and ensure these expensive products aren't going to waste.
Learning points:
- Prepare for unpredictable demand without incurring carrying costs for limited distribution drugs
- Optimize your specialty inventory spend by only buying products you use
- Eliminate waste due to expired specialty medications
This guide offers a collection of updated, evidence-based guidelines for hand hygiene and surface disinfection to support your team as you navigate forward. You'll find actionable tips and insights on:
- Post-COVID revisions to infection prevention regulations
- Criteria for evaluating hand hygiene and surface disinfection products
- Resources that propel improved safety culture and infrastructure
This interview with Ron Strachan, Healthcare CIO Advisor at Zoom shares what healthcare organizations — whether a provider, payer or life science company — need to build a modern, robust contact center.
Learning points:
- Why contact centers have gained renewed attention as a top priority
- How a cloud based, video enabled, contact center solution can expand patient engagement and satisfaction
- Ways the modern contact center can increase flexibility for physicians and potentially reduce burnout
Despite the growth in outpatient procedures, challenges remain. Barriers to the continued expansion of outpatient procedures include differential payments for various sites of care, inadequate compensation for preoperative patient optimization, competing hospital priorities, and inequities in patient access.
This whitepaper provides a comprehensive overview on current trends in outpatient procedures and what healthcare organizations must do to remain successful in the future.
Key learnings:
- Current and future regulatory and financial trends
- Key considerations for shifting procedures to lower sites of care
- How benchmarking tools can provide guidance
In this white paper, you'll see insights gleaned from an executive roundtable at Becker's Hospital Review's 2023 Annual Meeting in Chicago, where leaders discussed the role of automated intelligence and platform-based tech in these areas. Read more to learn about:
- Core tech features of the redesigned, modernized patient room
- How clinical care coordination centers address efficiency and patient needs
- Why leaders should think twice before fully outsourcing to an AI system
In an advisory call, leaders from NYC Health + Hospitals in New York City, Allegheny Health Network in Pittsburgh and Baptist Memorial Health in Memphis, Tenn., discussed the patient payment landscape, and shared strategies to improve payment processes and the patient experience.
In this e-book, you'll learn what these healthcare organizations and others are doing to create a culture that fosters positive financial conversations with patients.
Key learnings:
- Tips for increasing point-of-service collections
- Best practices for educating patients on financial responsibility and health insurance
- How to personalize payments for a better patient experience
Becker's Healthcare recently spoke with four physicians about how pain management protocols in ASCs have evolved as more patients and procedures have shifted to outpatient settings and as the opioid crisis persists. Experts also shared the core components of a successful multimodal pain management program. The ASC surgical and pain management experts tapped for their insights included:
- Michael Briseño, MD, North Texas Orthopedics and Spine Center (Grapevine, Texas), Texas Health Orthopedic Surgery Center Heritage (Fort Worth, Texas)
- Jonathan Hyde, MD, Miami Spine Specialists
- Richard Teames, MD, BSN, Dallas-based Valiant Anesthesia Associates
- Shane Zamani, MD, Surgery Center at Doral (Fla.)
In this guide, you'll learn the key steps to properly select, store and use exam gloves to ensure the optimal health and well-being of your patients and clinicians.
You'll have access to resources including:
- An exam glove clinical application matrix to help you choose the right exam glove in every clinical setting
- An exam glove storage guide
- Step-by-step instructions for putting on and removing exam gloves for the best possible protection
In healthcare, transformational leadership yields numerous benefits, including employee engagement and retention, patient safety and organizational achievement.
The key question is: how to develop truly transformational leaders?
This new white paper lays out exactly what transformational leadership is, what the benefits are and most importantly – how to become a transformational leader.
Download this white paper now to learn:
- The definition of transformational leadership
- Characteristics of transformational leaders
- The many ways that transformational leadership benefits an organization
- Four steps to become a transformational leader
Our concise and hard-hitting trends guide shares concrete feedback that providers can use to become more patient-centric and successful.
You’ll learn:
- How patient feedback drives business results.
- How Google influences the patient journey.
- Why in-network retention is at risk.
Understanding who is most likely to no-show for an appointment — and why — is important to determining how to best tackle the issue.
In this whitepaper, you'll learn:
- 3 strategies that don't move the needle on no show rates
- 5 common misconceptions about patient behavior and motivations
- 7 things that actually work to radically reduce the number of no-shows
Online reviews, the expectation of price transparency and the popularity of wearable health-tracking devices are all influencing the way patients seek medical care. This e-book explores five trends in care delivery transforming the modern patient experience.
Key learnings include:
- How patients are choosing healthcare providers today
- Why price transparency is a must
- What patients are looking for in the care experience
In this paper, see:
- Highlights of the guidelines in an easy-to-read format.
- A comparison between auditory cueing and wireless patient monitoring technology.
- A case study showing how wireless patient monitoring improved efficiency for nursing staff and significantly reduced HAPI incidence in a 145-bed general hospital.
- Personalized care for each patient
- Digital turn reminders (in room and at the nurses’ station)
- Confirmation that patient turns have sufficiently offloaded pressure
- Automatically generated reports
But whether it’s navigating patients' post-pandemic perceptions or concerns about diversity, equity and inclusion, health system and pharma marketers can help female patients prioritize wellness and make confident healthcare decisions.
Download the special report to learn:
- Why women are missing out on care
- What obstacles prevent women from addressing health concerns
- The 3 biggest things women look for in a healthcare provider
- How marketers can enhance patient experiences and outcomes + 4 ways they can better serve women
In this white paper, you'll learn about the perioperative AIMS software that led an anesthesia group in a Florida health system to success with EHR integration, mobile flexibility, and an intuitive user interface.
Discover the benefits through their eyes — from improved staff satisfaction, documentation, and patient safety to cost savings and streamlined OR processes.
Read more to find out how your facility could enable:
- Automatic charting of patient vitals with wireless data streaming from anesthesia monitor machines
- On-the-go documentation with a mobile tablet that allows for real-time patient check-ins
- Improved patient safety and compliant documentation from pre-op to post-op and billing
- Increased staff satisfaction within an understaffed workforce
Point-of-care blood management systems can help reduce transfusion errors while improving efficiency and lowering costs. Discover how the implementation of this system helped one hospital save $436,000 annually.
In this whitepaper, you'll learn:
- The problems hospital blood supply chains face today
- Why the role of point-of-care blood management systems is more critical than ever
- How point-of-care blood management systems help support transfusion safety, compliance and efficiency while reducing costs
This white paper outlines how one health system successfully reduced readmissions for chronically ill patients by utilizing remote patient monitoring.
In this whitepaper, you'll learn:
- Best-practices for implementing a sustainable and effective remote patient management program.
- How Grand Forks, N.D.-based Altru Health System achieved significant reductions in readmissions for specific clinical case uses and expanded its remote patient monitoring program.
- How remote patient monitoring programs can increase patient-provider communication, improve patient engagement and encourage patient self-management.
In this whitepaper, you'll learn how community health center leaders and their organizations are adapting to the rise in demand for contraceptive care and how they're addressing barriers to providing services for patients.
Read more for insights on:
- The emerging role of primary care providers as key figures in contraceptive counseling, service delivery and access, and how leaders can support them in this role
- Navigating barriers to contraceptive care, such as insurance challenges
- Empowering staff to make time for contraceptive counseling and education and patient-centered care
CAD and PAD patients have always faced roadblocks along their post-intervention care journey, from costly treatments to finding the motivation and time for managing their conditions. Additionally, there's a disconnect between physicians' and patients' views on the value of digital tools in adhering to care plans.
This white paper from Year 3 of Abbott's Beyond Intervention research into the global state of vascular care contains key insights from over 2,000 patients, healthcare providers and healthcare leaders on how we might improve patient adherence and outcomes outside healthcare facilities.
Key learnings include:
- The importance of a comprehensive care experience within the healthcare system
- The biggest challenges for patients in adhering to post-discharge care plans
- How healthcare leaders and providers can provide multiple touchpoints and leverage digital tools to make adhering to a care plan at home easier for patients
For nearly 20 years, the Interferon Gamma Release Assay — a simple blood test — has offered a more efficient, more accurate alternative, yet 3 out of 4 healthcare providers default to the century old method. In this white paper, Quest Diagnostics will explore the facts and debunk the myths and misconceptions that have surrounded IGRAs since their inception.
Key learning points:
- How IGRA blood tests use the latest field-proven medical technologies to yield a conclusive result 97 percent of the time
- How the IGRA saves patients and physicians time and stress
- Why the IGRA is ultimately the most cost-effective choice
In this white paper, Duarte, Calif.-based City of Hope shares five key lessons learned from building their precision oncology program, as well as the success they're seeing in patient engagement and earlier detection.
You'll also learn:
- How precision oncology has changed over time, and how the more recent "panoramic" approach is better positioning clinicians to choose the right treatments for patients
- Why standardization of care in precision oncology is critical for equitable care
- The benefits that a precision oncology program can bring to patients and communities + the infrastructure and processes organizations should consider in building a successful program
In this white paper, you'll learn how clinical decision support tools can augment physicians' reasoning and enable them to visualize patient data, access specialist knowledge and identify trends to improve efficiency, accuracy and quality of care. You'll also find insights on:
- The dangers of unconscious bias in diagnostics
- The impact of inappropriate referrals
- Improving patient satisfaction and health equity
Healthcare leaders shouldn’t underestimate the importance of supplying staff with the right operating room products to ensure they feel confidently protected to care for patients.
This eBook explores how supply reliability affects clinical teams and the solutions that can help mitigate surgical drape and gown challenges in the OR.
Please fill out the form to download the eBook.
Learning objectives:
- Appropriate protection and comfort for any procedure
- The value of choosing the right drape and gown for each procedure
- How a healthy supply chain with state-side manufacturing can help keep shelves reliably stocked.
To tackle these challenges, Conway (Ark.) Regional Medical Center focused on patient monitoring to improve compliance rates and make doing the right thing easier for clinicians.
Read this case study to learn how Conway Regional:
- Identifies patients with sepsis earlier with continuous alerts and reminders that guide care
- Improved SEP-1 bundle compliance by more than 20 percent over four months
- Achieved cumulative savings of $384,000 in four months
Key Learning Objectives:
- Learn how modern utilization management solves multiple challenges for healthcare organizations
- Understand the keys to empowering patients and reducing unnecessary costs by ensuring appropriate care
- Find out how modern independent clinical review works seamlessly with your organization to expand your capabilities
The so-called "superclinic" houses hundreds of physicians in nearly three dozen specialties and represents one of the busiest outpatient centers in the U.S.
During this webinar, leaders will share how the Kirklin Clinic implemented an intelligent room scheduling system to address these challenges and grow patient volume without expanding physical space. Learn how the hospital achieved:
- A 7.4 percent increase in patient visits and 4.7 percent increase in clinic session volume
- Shortened patient wait times
- Reduced administrative burden and higher physician satisfaction
CHIME's 2022 Digital Health Most Wired survey assessed healthcare organization's digital health capabilities and usage across eight key categories, including patient engagement. This report offers a summary of the survey's patient engagement key findings, including a look at how organizations have improved patient engagement and what the intersection of patient empowerment and digital health will look like in the future.
In this report, you'll learn:
- Which tools the majority of systems now have and consider table stakes
- Which tools are most underutilized by systems
- How to maximize staff and patient engagement
This case study features the journeys of four such Stratum Med provider groups that implemented Deviceless RPM as the catalyst to overcome staffing shortages while extending care to rising-risk patients and preventing avoidable utilization to generate shared savings.
- Discover how Deviceless RPM strategies can increase staffing efficiency by up to 15x
- Learn from leaders at organizations in different stages of transitioning to value-based care
- Discover how Deviceless RPM can lead to improved chronic conditions outcomes and financial savings
This new e-book provides brief snapshots — one page each — summarizing the latest data and insights on important COVID-19 topics.
Topics include:
- Research shows Paxlovid cuts long COVID-19 risk
- Pediatric cases of COVID-19 jump
- How telehealth can increase access to Paxlovid
- Updates from Pfizer on boosters and a combo vaccine
- How pharmacists delivering vaccines lower healthcare costs
- The growth of new variants
- The impact of COVID-19 on gut bacteria and infections
- Data on COVID-19 and flu coinfections
- Updates on future COVID-19 vaccines and treatment
In this whitepaper, Quest Diagnostics outlines the benefits of TB blood tests, including cost-savings, patient experience and more.
Key learning points:
- How TB blood tests reduce patient visits
- The objective, accurate results provided by blood tests
- How blood tests yield cost savings for both patients and providers
This whitepaper summarizes five clinical studies that reveal how the KangarooTM feed/flush pumps with automatic flushing technology from Cardinal HealthTM are benefiting patients and hospitals.
Key learning points:
- Potential cost-savings from automated flushing
- The benefits of automated flushing vs. manual syringe flushing
- Solving for dehydration with automated flushing
Now, Gundersen is using an AI solution to automatically transcribe data in its renewal requests. This solution cuts down on manual clicks and keystrokes that can lead to medication errors and contribute to clinician burnout.
Download to learn how Gundersen has used this AI solution to:
- Improve "clean sigs" by 202 percent
- Automatically import 84 percent of prescription renewal data
- Save 100 hours of clinician data entry time
- Improve safety and decrease risk of errors
To get to a place where patients feel the level of convenience in their healthcare experience is on par with what they're used to from other industries, organizations need to craft a strategy that offers digital front doors, digital practices and personalized experiences.
This whitepaper features insights from Springfield, Mass.-based Baystate Health and Oracle Cerner on:
- Overcoming barriers in implementing digital solutions
- The features of a strong digital front door
- The difference between digital front doors and digital practices
- Building organizational culture into digital transformation
To learn more about how health systems are working to support veteran nurses and upskill new nurses, Becker's Hospital Review recently hosted an advisory call with several chief nursing officers and other clinical leaders. This report is based on that conversation. The topics covered included:
- Bridging information gaps to strengthen clinical judgement beyond onboarding
- Competency-based education focused on specific clinical environments
- Pre-skilling and immersion programs to transition nurses faster into leadership roles
- Emeritus roles for experienced nurses
Learn how leading organizations are improving nurse retention and preparing the next generation of high-performing nurses.
Is your hospital and health system’s TB screening strategy up-to-date?
Learn how leading health systems are using TB blood tests for pre-employment screens in the hiring process and to prevent post-exposure contagion.
In this new white paper, discover how new testing provide hospitals and health systems with shorter test times and lower false-positivity rates.
Key takeaways:
- Latest CDC guidance on workplace TB testing
- Benefits of IGRAs vs. traditional TSTs
- Best practices for pre-employment TB screening & post-exposure testing
This white paper discusses seven ways that mobile technology improves the intake experience for patients, providers and staff, and demonstrates why healthcare organizations that employ a mobile-first intake strategy are well-positioned to succeed in a rapidly changing healthcare system.
Read the white paper to learn:
- How embracing mobile communication helps healthcare organizations improve patient satisfaction
- Why embracing a mobile-first patient intake strategy helps providers save time and boost staff efficiency
- Tips about how to use mobile technologies to deliver the convenience and flexibility patients expect
Unfortunately, outdated interfaces turn customers away, which means more work for providers and administrators.
Health systems must look beyond basic EHR forms and cookie-cutter processes to get patients on board. The user experience is what matters. Winning organizations are using consumer-grade tech solutions that patients can navigate easily. As a result, they’re seeing fewer no-shows and higher patient satisfaction.
How do health systems with limited resources create user-friendly experiences?
In a new whitepaper, we look at how three health systems leverage intelligent automation to save time and increase revenue. Discover ways to reduce workloads by building intelligent automation into your existing EHR system.
We share how intelligent automation is helping health systems achieve:
- 8 percent reduction in no-shows
- 74 percent digital conversion rate
- 51 percent increase in co-payment
- 96 percent patient satisfaction rating
Conway (Ark.) Regional Medical Center gained more visibility into patients' status and timely, accurate alerts by partnering with Wolters Kluwer. This led to big improvements in the hospital's SEP-1 compliance rates and cost savings.
Read this Sentri7® Sepsis Monitor case study to learn how Conway Regional is:
- Identifying patients with sepsis earlier with real-time alerts and reminders that guide care
- Improving SEP-1 bundle compliance by more than 20 percent over four months
- Achieved cumulative savings of $384,000 in the four months since adopting Sentri7® Sepsis Monitor
However, despite a collective commitment to do better, organizations have lacked the technological infrastructure to enable detecting and addressing these inequities.
To shine a light on the technological infrastructure that is needed, Becker's Hospital Review spoke with David Feinberg, MD, chairman of Oracle Health, and two Indiana University Health leaders — Brownsyne Tucker Edmonds, MD, vice president and chief equity officer, and Nichole Wilson, vice president for community health operations — about the technology solutions required to addressing health inequities.
This white paper examines the:
- Foundational technological infrastructure needed to make progress on inequities – including data platforms and frameworks
- Datasets and analytics capabilities organizations need
- Talent and human capabilities required to turn data into insights and action
Achieving health equity will take more than good intentions – it requires data and a technological underpinning. Discover the technology infrastructure needed to move the needle on health inequities.
What did this survey find? A newly published ebook summarizes insights and analysis on the First Annual Health Equity Benchmarking Survey. This ebook focuses on:
- Actionable steps that healthcare organizations are taking to address health equity
- The main elements of health equity programs, budget commitments and status of the implementations
- Tools and technologies required to support organizations in achieving health equity
- Achieving health equity will take significant time, effort and investment. Discover what steps industry leaders are taking– and what your organization can do right now – to address this issue
Ascom's Challenges on The Job for U.S. Nurses survey includes responses from more than 500 nurses to give hospitals a closer look at the needs of today's nursing workforce and the main actions hospitals can take to attract and retain nursing talent.
Here's what you’ll learn:
- What are the top three workplace stressors
- How technology choices matter in deciding where to work
- Nurses' #1 rated technology tool and why it’s critical in day-to-day job satisfaction
- Amanda Loney, BScN, RN, wound, ostomy and continence consultant, Bayshore Home Care Solutions, in Mississauga, Ontario, Canada
- Abbé Benoit, BSN, RN, clinical resource specialist, Smith+Nephew
- How pain has a direct effect on the healing process
- How to determine when negative pressure wound therapy is appropriate
- How negative pressure wound therapy solutions can help to improve the patient experience
- How best practices can include use of both traditional and single use negative pressure wound therapy
A single pressure injury can cost hospitals more than $21,000 and often prolong patients' length of stay, among other unwanted outcomes. This report outlines how Mayo Clinic Florida in Jacksonville achieved a 67 percent reduction in hospital-acquired pressure injuries and a $500,000 return on investment after piloting a new system to remind employees of turning times.
Key learnings:
- The burden of hospital-acquired pressure injuries
- Key challenges in preventing the complication
- Best practices for implementing a sustainable pressure injury prevention program from Mayo Clinic Florida
This paper describes AdventHealth's approach to genomics and personalized health from both a strategic and programmatic standpoint. It includes underlying principles, lessons learned and a perspective on the future of therapeutic development.
Learning points:
- Identifying focus areas in genomics related to clinical utility
- Leveraging strategic partnerships to accelerate clinical deployment and care improvement
- Connecting genomic data with clinical data to create value from a research, discovery and data science perspective
Learn how Catholic Health System in Buffalo, N.Y., eliminated waste and cut these risks by leveraging an MME management program. This case study outlines how the health system used data to track equipment and accurately forecast utilization needs to ensure the right equipment was clean and ready for use when and where it was needed.
Key learning points:
- The improvements Catholic Health System saw in equipment utilization, cleanliness, and safety
- How the health system leveraged the program to increase staff satisfaction and face time with patients
- Lessons learned for successful adoption of an MME management system
In this white paper, learn how innovative collaborations extend the system's service lines by serving high-acuity patients at home to achieve:
- A Hedge Against Workforce Challenges and Margin Compression
- A More Cost-Effective Pathway, Solving for Repetitive Readmissions
- Appeal with Post-Covid Consumer Expectations
In this whitepaper, learn more about:
- Causes of diagnostic errors and delays
- Impacts of misdiagnosis
- How to help your staff be well equipped to accurately diagnose patients
Central to insight-driven efforts is a consumer science known as psychographics that pertains to people’s attitudes, beliefs, values and personalities. It gets to the heart of consumers' motivations, priorities and communication preferences.
Experienced healthcare leaders know that being consumer-centric is more than shifting costs and granting patients more choice and options in their care. Consumerism means delighting patients and surpassing their expectations with personalized experiences so they want to come back when the time comes in which a hospital is needed.
Psychographics have been used for decades by consumer products manufacturers and retailers, which has conditioned consumers to have higher expectations regarding products and services. Healthcare leaders must learn to take a page or two from the "consumer playbook" and develop strategies that are informed by deep consumer insights.
This report covers:
- The first Moment of Truth, when the healthcare consumer is "shopping" for a hospital and is making a decision on where to receive care services.
- The second Moment of Truth, when the healthcare consumer experiences the hospital’s services.
- Touchpoints that strengthen or detract from that brand experience.
These eight must-read Becker's articles offer the latest updates on masking in the era of COVID-19, from both an infection control and supply chain perspective. Readings include:
The value of wearing a mask when others don’t
Why did flu, COVID-19 ‘twindemic’ never happen? 1 explanation
How 4 systems keep supply issues from affecting care
To unlock the power of personalized medicine, stakeholders such as health systems, industry leaders, payers, and policymakers must work together to streamline system workflow processes and empower patients and providers. Discover how health systems can collaborate with industry to continue improving cancer diagnostics and seamlessly integrate these advancements into patient care protocols.
- See the huge impact the system made on protocol adherence and incidence of pressure injuries.
- 1 randomized controlled trial
- 7 conference abstracts
- Study results included both clinical and health economic data
The LEAF System combines wearable patient sensors with a user interface, offering:
- Personalized care for each patient
- Digital turn reminders (in room and at the nurses’ station)
- Confirmation that patient turns have sufficiently offloaded pressure
- Automatically generated reports that can be used for root cause analysis
This whitepaper uncovers insights and actions leaders can implement to surround individuals with a holistic care ecosystem — one designed to address seen and unseen drivers of health.
Explore how to:
Seize the moment for a holistic approach
Embrace a people-first plan
Connect community and key partners
Connect care in meaningful ways
Align information, resources and incentives
This guide, from Mobile Heartbeat, will take you step-by-step through the finer points of the implementation process so your clinical and operational teams are fully prepared and equipped with the necessary information for a successful deployment.
Guide topics include:
Understand the phases of implementation
How to align goals and objectives for successful implementation
Finding the right clinical communication and collaboration solution to meet your organizations needs
In the last three years, the FDA has released several updated safety recommendations regarding the potential for cross-contamination in endoscopy — first addressing duodenoscopes but now including other endoscopes.
A new, highly anticipated update to standards for reprocessing reusable endoscopic medical devices classifies flexible endoscopes as "high-risk," necessitating sterilization rather than high-level disinfection to rid the scopes of contaminants.
As increased attention is paid to infection control in hospitals, investments in single-use technology have surged. In this new report from Ambu, you will learn how sterile, single-use flexible endoscopes offer hospital systems the opportunity to provide every patient with the safest solution possible for routine, therapeutic, and emergency care.
From the ED’s unique vantage point, it is clear there is an unaddressed Care Gap costing the U.S. health care system, and all its stakeholders, dearly. Many return ED visits are preventable and involve patients who may struggle to fill new prescriptions or follow a new care plan. A recent analysis of more than 1 million patient encounters at 300 EDs nationwide found that 50 percent of hospitalizations occurred within 7.5 days of an ED discharge.
In this white paper, Randy Pilgrim, MD, FACEP, FAAFP, enterprise chief medical officer of SCP Health, identifies solutions and enumerates the benefits of narrowing and filling the Care Gap, including:
Improved patient outcomes
Decreased cost and risk
Increased capacity and optimized resources
Better performance in value-based models
With surgical site infections (SSIs) accounting for about 20% of HAIs1, it is vital to prophylactically use products that can help prevent SSIs. In this article, we’ll explore:
The prevalence of hospital-acquired infections (HAIs)
Why infections occur
Current trends in infection prevention
Iodophor vs. chlorohexidine gluconate (CHG) use cases
In healthcare, the stakes are high. Workforce shortages can translate into poor outcomes patients and intense psychological duress for nurses. Unless health system leaders find better ways to support clinicians, employee dissatisfaction, patient length of stay and the risk of missed care will increase. Leaders must pull all available strategic levers to help address these challenges. Technology can help.
This whitepaper examines strategies and tools to help mitigate the harm of critical staffing shortages. Key learnings include:
- 4 ways to decrease length of stay and address the staffing crisis
- How a seven-hospital health system reduced emergency department visits for high-utilizers by 20 percent
- How to reduce the workloads of bedside providers
Without a whole-person approach, population health will never reach its full potential of better targeting health interventions and preventing care episodes in the first place. A panel of senior healthcare executives recently convened to discuss how their organizations are considering the whole-person and opportunities to advance population health and equity goals.
This brief whitepaper presents three key takeaways from their discussion.
Key learning points:
How organizations are going beyond claims data to enhance preventive care
Improving risk stratification to address social determinants of health
Role for genomics in population health beyond cancer centers
Please fill out the form to download the whitepaper.
There are many myths surrounding personal protective equipment (PPE) today. Work with trusted experts who have the industry knowledge to help keep your staff protected at every step of the way.
Download the infographic to discover the answers to important questions including:
- When is PPE required in my facility?
- Is one piece of PPE all that is needed?
- Where can I get the PPE I need?
In this paper, see:
Highlights of the guidelines in an easy-to-read format.
A comparison between auditory cueing and wireless patient monitoring technology.
A case study showing how wireless patient monitoring improved efficiency for nursing staff and significantly reduced HAPI incidence in a 145-bed general hospital.
The first patient monitoring system designed to aid pressure injury prevention protocols is the LEAF◊ Patient Monitoring System, which combines wearable patient sensors with a user interface, offering:
Personalized care for each patient
Digital turn reminders (in room and at the nurses’ station)
Confirmation that patient turns have sufficiently offloaded pressure
Automatically generated reports
Using AccuReg EngageCare Provider for automated quality assurance, real-time eligibility and benefits verification, and price estimation and payments, KSB did the following:
- Reduced denials from 21 percent to 7 percent
- Prevented an average of $800,000 per month in denied charges—a savings of $20 million in revenue
- Improved first-pass initial accuracy rates from 63 percent to 95 percent and final accuracy from 80 percent to 99 percent
- Reduced staff turnover from 42 percent to 25 percent
Virtual nursing poses a variety of benefits for both clinicians and patients. This paper provides analysis and first-hand insight from prominent hospital systems that have successfully implemented this model. While these programs currently take place in an inpatient setting, opportunity exists to expand to outpatient and eventually home care as well, as research indicates sites of care will continue to shift toward these settings into the future.
This clinical whitepaper covers:
Survey results identify current and future trends in reimagining care delivery
The rise of the virtual nurse and how two hospitals implemented it differently
Shifts in site of care with growth in outpatient and hospital at home
Leveraging technology to reimagine who delivers care and how they deliver it
Please fill out the form to download the whitepaper.
Download this report to learn more about the impacts of delayed care and how healthcare navigation can help.
Key learning points:
- Timing matters — preventative care is critical to employees to maintain wellbeing and catch any underlying conditions early on
- The effects care delays have on both patients and clinicians
- Real-world examples of how healthcare navigation mitigates the effects of delayed care for patients.
MedHxSM, an AI-powered solution, allows pharmacists and other clinicians to spend more time providing care and less time manually gathering, entering and confirming medications.
Read the case study to see how Greensboro, N.C.-based Cone Health is using MedHxSM to:
- Gather data from 120 local and independent pharmacies
- Achieve a medication reconciliation "hit rate" of more than 93 percent
- Reduce the need for phone calls and manual entry
This report examines ~3.4 million provider ordering transactions to offer healthcare leaders a unique glimpse into laboratory utilization trends and opportunities to decrease clinically inappropriate laboratory ordering and unnecessary spend:
- Review ordering trends that are the driving sources of inappropriate laboratory utilization
- Understand the effect of inappropriate ordering on the laboratory's financial health
- Learn how to identify large financial and clinical wins across the spectrum of testing from genetics to daily labs.
These challenges threaten hospital finances, the patient experience, and quality of care. However, an often overlooked factor that plays a crucial role in ensuring success in each of these areas is the effective management of medical devices. This white paper outlines five approaches to medical device management that can positively impact patient safety and clinician satisfaction.
You will learn:
- How the effective management of medical devices can improve nurse satisfaction
- Innovative technologies that are easing administrative burdens and improving efficiency
- The consequences of non-clinical staff shortages, and recruiting and retention strategies to combat them
Click here to find out how NorthStar Anesthesia transformed the health system's preoperative processes and improved patient experience, from the leading physician anesthesiologist’s perspective.
You will learn:
- Why implementing modern preoperative processes can save time and money
- How to tailor the preadmission testing process to the procedures performed
- How an efficient preadmission testing process can improve collaboration and communication
Quick and effective antibiotic therapy in patients with sepsis can reduce the risk of death 8 percent per hour. Achieving both timely and optimal therapy hinges on a single variable — the speed at which organism identification and antibiotic susceptibility testing is produced by the clinical microbiology laboratory.
This whitepaper outlines how five health systems improved antibiotic stewardship metrics for patients with bloodstream infections and decreased length of stay by one day using rapid antibiotic susceptibility testing.
In this whitepaper, you'll learn about six key trends in patient experience, as well as how data that is already housed within your organization can be used to enhance patients' experiences, improve quality scores and increase revenue.
Download the whitepaper to learn more about the following trends:
- Growing consumerism
- Rising competition
- Reimbursement becoming tied to patient experience
- Declining reimbursement and increasing denials
- Hospitals carrying significant bad debt
- Centralized communication
Download this white paper and learn how to sustain successful hospital medicine programs. Discover:
- Improving quality of care through enhanced team culture and collaboration.
- Boosting key metrics including pre-discharge follow-up and sepsis compliance, while reducing barriers to care such as high length of stay.
- Creating facility-wide improvements through purposeful partnerships with hospital leadership and other specialty clinical departments.
National findings from the American Medical Association's recent survey of more than 1,000 residents illustrates the key stressors of today's residents and fellows. Download the summary report to learn more about these insights and discover organizational well-being resources available through the AMA Health System Program.
Key learnings:
- Do care teams feel valued by their organization?
- How is workload, work pace and EHR stress affecting residents?
- How is burnout affected by other residency experiences, like sleep and peer support?
- What organizational resources are available for improved resident well-being?
Tactically deploying newer cleaning technology that supplements established methods, can assist in the task of keeping an ultra clean healthcare facility.
Download the whitepaper to learn how Disinfection Done Right (DDR) helps implement a clever adjunctive method that is safe, requires little-to-no down time, minimal human involvement, and relatively minimal investment for air and surface pathogen reduction in hospitals, surgery centers, nursing homes, and medical offices.
Metrics tracking healthcare-associated infections and other forms of patient harm indicate multiple patient safety measures have significantly deteriorated amid the pandemic.
Key learning points:
- How persistent issues, such as staffing shortages and clinical staff behavioral health, can affect patient safety
- How bias and racism can undermine perceptions, behaviors, and outcomes related to safety
- How pandemic-related challenges affect care, including issues such as supply chain disruptions, products subject to emergency use authorization, and operationalizing telehealth
- Recommendations for systems-based approaches to eliminate risks and achieve total systems safety
This whitepaper explains how the ED improved the processes and tools used to gather a patient’s medication history to address these major sources of organizational pain.
Download the whitepaper to learn about:
- Avoiding medication errors
- Preventing adverse drug events
- Reducing hospital readmissions
- Staff satisfaction with technology
During a session at the Becker's Hospital Review 9th Annual CEO + CFO Roundtable in November, Pat Basu, MD, president and CEO of Boca Raton, Fla.-based Cancer Treatment Centers of America, and Alberto Casellas, executive vice president and CEO of CareCredit, shared observations about current financial challenges in healthcare and the importance of making the patient payment experience more modern, frictionless and user friendly.
Key learnings:
- What patients want from the healthcare payment experience
- Key payment challenges for health systems
- How Cancer Treatment Centers of America offers flexible and convenient financing options for patients
Download this white paper and learn:
- The urgency to offer highly engaging digital experiences
- Where patient engagement falls short
- The key to successful mobile strategy
This white paper outlines patients' and physicians' biggest pain points in primary care — based on a recent survey from MDVIP — and how health systems can address them through innovative primary care models.
Key learnings:
- What patients value most in a primary care experience
- Primary care physicians' top obstacles
- How health systems can better address their community's needs with patient-centered primary care solutions
Increased patient loads combined with clinician burnout and severe supply chain disruption can erode your culture of safety for routine procedures, such as injections.
The Cardinal Health Monoject Sharps Safety product division, in collaboration with Becker’s, have created an eBook depository of articles to raise awareness and provide actionable insights to enhance the culture of safety within your facility during the pandemic, despite ongoing labor shortages and vaccination administration.
Cardinal Health strives to be an industry leader and trusted partner committed to proactively delivering education and awareness as it relates to promoting a culture of safety.
Download this whitepaper to discover:
- The four challenges facing payers in delivering diabetes care
- How Integrating mental and physical health can save 16-28 percent of all costs
- How patient-centered care increases member engagement and satisfaction
North American Partners in Anesthesia worked with Raleigh, N.C.-based WakeMed Health to develop the nation's first ERAS cardiac program. In one year, the groundbreaking protocol has increased patient and surgeon satisfaction and saved the hospital nearly $2 million. Superior clinical outcomes achieved with the program also earned WakeMed Heart & Vascular the number one ranking in CMS' national outcomes listing for heart bypass surgery, and designation as the first U.S. ERAS Cardiac Center of Excellence.
This case study describes how NAPA's anesthesia leadership at WakeMed drove the clinical research, interdisciplinary collaboration, and education that inspired 100 percent participation by the medical staff and more.
Key learning points:
- How WakeMed’s cardiac ERAS program reduced patients’ ICU and hospital length of stay, opioid use, GI complications, reintubation rates, and ICU readmission rates
- How outstanding clinical outcomes increased patient and surgeon satisfaction, and produced operational efficiencies that contributed to better financial performance, including fewer patient-bed days, increased case volume, and an approximately $5 million reduction in cardiothoracic ICU insurance payments
- How NAPA’s anesthesia-driven, value-based approach promotes safer patient care and a stronger hospital balance sheet.
This report offers insights on the clinical and financial benefits of early reporting, based on an analysis of more than 31,000 national malpractice claims.
Dive into the data to learn:
- Why reporting harm early is so important
- How early reporting influences both expenses and the life cycle of a case
- The elements of a successful communication and resolution program
- How to foster a workplace culture that promotes reporting
Read how AI-driven CAPD solutions helped healthcare organizations, including Ardent Health Services and Halifax Health:
- Analyze relevant notes to identify undocumented diagnoses and comorbidities, and document them to withstand audit scrutiny
- Reduce severity of illness score by 41 percent and risk of mortality score by 49 percent
- Reduce retrospective severity queries to physicians by 63 percent
Arcadia worked with the COVID-19 Patient Recovery Alliance to analyze a massive real-world data set to identify potential drivers of the wide range of symptoms that make up long COVID-19.
Download this whitepaper to learn:
- How vaccination affects the likelihood and severity of long COVID-19
- How to use data sets to understand complex interactions and drive hypothesis creation that supports clinical research
- Recommendations for further investigation and policy work
Find out how ServiceNow® can help provide the connectivity and flexibility providers need to improve patient experiences from end-to-end, work efficiently, and securely leverage data to create value.
Although it might seem counterintuitive to solve technology struggles with more technology, sometimes it’s exactly the right fix. For example, tools that can help organize the problem list or make it easier to find pertinent patient information can enhance the EHR and decrease the amount of time spent clicking around in search of the right data.
So, what are some solutions that can help? Download IMO's latest eBook, "An unlikely remedy: How technology can alleviate the clinician HIT burden" to learn more.
Key learnings:
- How to effectively leverage the right IT solutions to lessen clinical burden
- The internal and external stressors contributing to clinical burden, and how to minimize them in meaningful ways
In September 2021, Press Ganey surveyed 1,000+ consumers to unlock insights into how they approach their journey to care. The findings provide a roadmap for accelerating digital transformation in 2022 and converting more care seekers into happy, loyal patients.
See how organizations across the United States and United Kingdom have used this approach to achieve measurable results and fuel a commitment to improvement that never stops. Highlights include:
- Defeating burnout with a culture of respect.
- Reducing wait times and optimizing technology by analyzing what truly adds value for patients.
- Improving equity by consistently weighing the social dimensions of policies, programs and services.
In this white paper, you’ll learn how to:
- Improve speed to care by reducing time needed to manage communication
- Instantly receive critical results, code alerts or patient communications
- Embed into the EMR, integrate with nurse call or alarm middleware
Develop a strategy for getting shared devices to nurses and equip them with the tools needed for today’s healthcare organizations.
With insight from more than 85 surgery leaders, this report takes a fresh look at perioperative leadership challenges, opportunities and priorities, including how to support a return to sustainable surgery volumes.
Key learning points:
- How to benchmark surgical productivity
- Identify the most impactful areas for improvement
- Why digital preoperative readiness is essential
Many factors contribute to readmissions, but a common thread among them is the increasing complexity of healthcare. Providers are taking on additional patients. At the same time, documentation requirements are growing, as is the need to interact with more systems and tools. The average health system has multiple different EHR systems in place across their network.
The result is cumbersome data integration and access, which creates care coordination challenges.
Many readmissions occur when patients move between care settings. Given the fragmented healthcare landscape, information can fall through the cracks, leading to suboptimal care transitions that put patients at risk.
But readmissions can be reduced by using the right care coordination tools that enable real-time data sharing and care collaboration.
The solution lies in the adoption of technology and processes that help providers at the point of care make safe and appropriate treatment decisions while providing meaningful insights to care managers monitoring patients across the continuum.
During the 2021 Precision Health Virtual Summit, a diverse group of thought leaders from health systems, providers, payers, employers, universities and start-ups reflected on the core lessons they've learned on their journey to precision health. Organizations represented at the summit included Cleveland Clinic, Danville, Pa.-based Geisinger and Danbury, Conn.-based Nuvance Health.
Download this eBook to learn:
- How to move past barriers to precision diagnostics adoption
- Approaches to leverage pharmacogenomics expertise
- How Precision Health Insight Networks are helping healthcare organizations bring precision health to scale.
Halting HAPIs in American hospitals demands attention. Recent reports from the Agency for Healthcare Research and Quality indicate that the incidence of many hospital-acquired conditions is falling. However, pressure injuries rates continue to rise despite being a top priority for health systems.
A recent survey conducted by Frost and Sullivan was designed to better understand the persistent rise of pressure injuries and examine potential solutions to the problem.
This report is based on those survey findings and in-depth interviews with 20 healthcare professionals.
Unwarranted variation can lead to inefficiencies, adverse events, increased lengths of stay, and higher mortality rates. Basically, all quality indicators are affected.
How you approach unwarranted variability can either help or hinder your efforts to improve patient care, rein in costs and thrive in this highly demanding healthcare environment. We examine decision points along the care continuum where unwarranted variability is most likely to happen and recommend actions you can take to drive sustainable and effective care.
Collective Medical believes shared success comes from those collaboration tools used in combination with data and technology sharing.
This whitepaper will cover:
- The importance of a partnership perspective
- Using care insights to drive success
- Collaboration and care insights in the real world
- How clinical collaboration groups improve stakeholder engagement across the care continuum
This move is making it clear that severe hypoglycemia related to insulin should be a never event that hospitals must actively work towards that goal by prioritizing the optimal treatment and management of severe hyperglycemia.
These measures will create the incentive for hospitals to prioritize glycemic management, which can be difficult without the proper support and technology. There are challenges to achieving optimal glycemic management, but it’s a must-have given that it benefits patients' safety and helps reduce costs for individuals, hospitals and the public.
In this whitepaper, you will:
- Learn the typical driving factors of poor glycemic management in the hospital.
- Understand the correlation between uncontrolled blood glucose and increased length of stay, cost of care and readmission rates.
- See real results from real hospitals that are using an eGlycemic Management System to reliably and consistently reduce the incidence of hypoglycemic and hyperglycemia in your healthcare system.
This new C-suite toolkit includes role specific, actionable guides with steps to help CEO’s, CFO’s, and CMO’s better understand the strategic, financial, and clinical implications of implementing health equity initiatives including:
- Defining your workforce equity goals
- Building equity into your leadership plan
- Ensuring equitable care across a diverse set of patients
- Making equity a part of your purpose and mission
- Building the business case to support resource allocations
- Addressing root causes of inequity in the broader community
- Enabling a diverse, inclusive workforce
- Activating your community relationships
In this guide, discover how to empower your clinical staff to:
- Diagnose and treat patients efficiently and effectively
- Enhance patient outcomes
- Develop advanced critical thinking skills
Learn how Carle Health and Change Healthcare:
- built a lab stewardship program that relies on CareSelect® Lab to address lab overutilization and low-value testing
- gained access to an aggregated view of its data to decide which undesirable ordering behaviors to target—and where and how to target them
- leveraged evidence-based guidelines authored by Mayo Clinic and provider communication to significantly reduce inappropriate ordering
While multimodal pain programs attempt to reduce opioids, their “one size fits all” approach is inefficient for physicians and may cause sentinel events or adverse side effects that prolong a patient’s recovery.
This case study describes how a new inpatient pain management protocol using pre-defined patient risk categories yields meaningful clinical, operational, and financial
results.
Key learning points:
- Why traditional multimodal pain programs that attempt to reduce opioids are inefficient
- The benefits of an updated inpatient pain management approach that relies on pre-defined patient risk categories
- How leveraging anesthesia expertise in this new approach to perioperative pain management saves time for busy hospitalists while improving patient safety and satisfaction
Now, it's essential for organizations to take protective steps to diversify their PPE supply chain and mitigate the risk of potential disruptions in the future.
In this white paper, you will learn:
- How the pandemic exposed PPE supply chain issues
- The importance of diversifying suppliers to increase resiliency
- Key considerations in selecting a PPE supplier
Download this e-book to see how you can:
- Connect care teams and proactively reach patients at home
- Empower every employee to address patient needs efficiently
- Personalize patient engagement using data insights
Clinical confidence may be the antidote to clinical burnout. The team at Philips aims to design technologies that increase clinical confidence by providing correct and complete information, as well as support caregiver collaboration.
Download our clinical confidence guide to:
- Bolster clinical confidence by focusing on purposeful innovation.
- Address the five leading factors that contribute to clinical burnout.
- Improve patient care, using lessons from other health systems that have leveraged technology.
Data was collected prospectively before the use of NAVIFY® Tumor Board (phase 1) through stable integration with the platform (phase 4). Data was collected across the breast, GI, hematopathology and ENT tumor boards looking at the following user groups across the institution: nurse navigators, pathology residents, radiologists and geneticists.
In this whitepaper you’ll learn:
- Positive impacts that NAVIFY® Tumor Board had on case preparation, case discussion time and case postponement rates at the test site
- Potential operational benefits seen at test site, including additional cases discussed and working days saved
However, mechanical prophylaxis, including intermittent pneumatic compression (IPC), can mitigate the risk for patients recovering at home.
Key learning points:
- Implications of the shift from inpatient to outpatient procedures and more patients heading home sooner
- Opportunities to implement at-home compression therapy for VTE risk reduction
To better understand what this shift means for healthcare supply chains, Becker's and Cardinal Health surveyed 100 C-suite and supply chain leaders from health systems nationwide in the first quarter of 2021. This research report outlines five key takeaways that emerged from leaders' responses.
Read this whitepaper to learn:
- Who is most (and least) likely to get a COVID-19 vaccination.
- Why healthcare consumers might avoid a COVID-19 vaccination.
- How psychographic segmentation can facilitate uptake of the COVID-19 vaccine.
By augmenting patient care with technology services, healthcare providers can focus on treating their patients and rely on outside experts to provide reliable communication assistance and cultural brokerage.
Here are key takeaways from this report:
- When it comes to treating LEP, Deaf and HoH patients, providers need a fast, easy-to-use solution to effectively communicate.
- Just as providers are committed to effectively treating patients, medical interpreters are committed to facilitating meaningful understanding between healthcare providers and patients from various cultural and linguistic backgrounds.
- The use of professional language services has been proven to improve the LEP patient experience and reduce the likelihood of readmissions.
But many questions remain. In this report, Optum surveyed more than 161 health care leaders from health plans, providers and life sciences and asked:
- Where are we making progress?
- What challenges still exist?
- Which areas do you prioritize for investment?
In this whitepaper, you’ll learn:
- Key AI technologies used by clinical digital assistants and what is technically possible today
- Five stages clinical assistants must go through to evolve
- Technical milestones needed to ultimately achieve a truly ambient clinical digital assistant
Find out how ServiceNow can orchestrate vaccine management, connecting workflows from distribution to monitoring, and help meet one of the most significant challenges of our lifetime.
As our country’s healthcare labor shortage looms, the need to ensure the safety of residents of all states has never been more acute.
Download this white paper to learn more about:
- The impacts of the current nursing shortage
- How a national license could improve healthcare
- Implementing a national model
Clinical teams are using it to augment virtual sitting and make fast, informed decisions that lead to better outcomes. This is especially important as hospital and health system leaders strive for care excellence amid regular staffing shortfalls.
Download the guide to learn:
- The top three AI use cases in virtual care forward-looking CIOs
- How to combat staff shortages and better support your clinical team with AI-driven virtual care
- How to think about healthcare privacy and compliance in an AI world
Learnings:
- What information do health systems need to build the right cybersecurity strategy.
- Where health systems can turn to source best practices for developing processes.
- How health systems can apply strategy and process to establish a system of continuous improvement.
This report examines how automation can optimize IT operations to support staff and how, with the right platform, IT service management modernization can benefit the entire enterprise.
Read this short report to learn:
- Types of solutions CIOs should seek to tackle IT challenges and ease resource constraints
- Best practices for identifying where AI can most effectively transform operations and improve efficiency
- Ways IT teams can use conversational AI to lessen the burden of service requests
During a recent advisory call hosted by Becker's Hospital Review, tech experts and Christine Yang, vice president and chief technology officer at Alameda Health System (Oakland, Calif.), led a group of health system leaders in discussion about the challenges and opportunities associated with deploying mobile devices in healthcare. This report examines the key takeaways from that conversation.
Learnings include:
- Why mobile devices applied in clinical workflows have shown promising results.
- The challenges associated with driving adoption across teams.
- Why the future of clinical workflow support is mobile.
To improve operational efficiency and maintain the quality of patient care, healthcare leaders are reexamining how nursing is done. Becker's Healthcare and Microsoft recently conducted a survey among healthcare C-suite leaders, including chief nursing officers, to learn more about the nursing challenges hospitals and health systems are facing and how organizations are navigating these issues.
This report summarizes key findings from the survey and includes commentary from a vice president and chief clinical information officer from a health system with more than 30 hospitals serving the Mountain West region of the U.S.
Key learnings include:
- The top three nursing challenges faced by survey respondents
- The opportunity to mitigate some of these challenges with emerging technologies
- Why healthcare needs "rapid change" to support nurses and meet the changing demands of the profession
In 2021, they partnered with Notable to unify the system’s patient experience.
Since then, they have expanded their use of AI across the system to improve healthcare operations, including care gap closure and referrals. In doing so, they have transformed staff productivity, improved the quality and experience of care, and secured the financial health of their organization.
This case study explores their two-year automation journey and learnings along the way, including:
- Real patient and staff outcomes, like creating 13 FTE capacity
- Driving $2M in annual gross value through revenue capture and cost savings
- How they proactively engaged patients to scheduling overdue care, closing - more than 14% of care gaps
Innovative technology that leverages artificial intelligence, machine learning, analytics and more have shown that it's possible to improve capacity and patient flow without hiring additional staff or building more space. The results are greater efficiency, higher levels of patient and provider satisfaction, reduced costs and increased access to care in the communities health systems serve.
These were among the overarching themes during two recent virtual summits: Transform Hospital Operations and Transform Infusion Center Operations, hosted by Becker’s Healthcare and sponsored by LeanTaaS on June 4 and 5.
In a recent series of interviews with marketing and C-suite leaders from Academic Medical Centers and Mid-Sized to Large Health Systems, Healthgrades sought to understand healthcare leaders’ biggest organizational challenges, concerns, and opportunities.
We heard firsthand from leaders about the real issues they face daily, such as the impact of chronic turnover on health system growth strategy and whether AI has entered the discussion. Staff shortages, tight budgets, and increasing patient volumes are also some of the many themes that emerged from our interviews.
Healthgrades gathered diverse perspectives spanning a range of functions and senior levels — and they face many similar challenges. Learn what's keeping these hospital leaders up at night, and how you can face these hurdles for better operational success and patient outcomes.
However, leading health systems are demonstrating that it's possible to hyper-personalize engagement with patients, suppliers and other stakeholders at scale.
This whitepaper covers how a connected platform drives improved outcomes, productivity gains and personalized engagement.
Key learning points:
- Defining what CRM is and what it actually means for healthcare
- Building a health engagement platform
- What to choose in a CRM & answers to FAQs on integration
But concerns around AI tools persist, as do untapped opportunities for additional use cases. To learn more about how health systems are leveraging AI and its impact on patient engagement, Becker's Healthcare and Zoom recently conducted a survey of healthcare leaders. In this whitepaper, you will learn:
- How both healthcare providers and patients are actively using AI-based engagement tools.
- Why healthcare organizations say AI has been a "win" for providers and patients alike.
- How AI can be applied to health and wellness education for patients.
- Which concerns about healthcare AI continue to persist.
- How to chart the path forward with AI and patient engagement.
This white paper details how Dr. Arora founded Project ECHO, a tech-enabled learning model that facilitates clinician training and mentorship in under-resourced areas to scale clinical best practices, amplify scarce resources and engage in case-based learning.
Download the paper to learn how this health equity initiative has:
- Grown from a single hepatitis C program to a learning framework that spans multiple disciplines with 1,200 partners in nearly 200 countries
- Demonstrated significant strides in care quality and access
- Is expected to evolve given developments in AI
To learn more about where innovation ranks among hospital and health system leaders' current concerns and strategic initiatives, Becker's Healthcare and T-Mobile for Business conducted a survey among senior healthcare leaders. This report assesses the findings.
Key learnings include:
- A breakdown of health system leaders' innovation priorities
- Why a lack of resources is hampering advancement in innovation
- Why most health systems want to enhance connectivity
During Becker's 14th Annual Meeting, hospital and health system executives from across the country discussed the need for innovation, challenges that hinder these efforts and best practices to foster necessary advancements within their organizations.
This report contains key takeaways from the session. Areas of focus include:
- The most prominent constraints hindering innovation and how to overcome them
- The new models health systems are embracing to drive and fund innovation
- The areas of healthcare operations most primed for transformation
However, before AI can be widely implemented and fully embraced, the significant ethical, social and legal challenges this technology presents must be addressed. During a recent virtual fireside chat hosted by Becker's Healthcare, David Rhew, MD, global chief medical officer for Microsoft, discussed how responsible and trustworthy AI health networks can offer an objective and transparent assessment of AI models.
Learnings include:
- Why ethical AI is an imperative in healthcare
- How AI can help address healthcare's most intractable challenges
- New guidelines for the ethical AI from the TRAIN consortium
This guide will serve as a resource for your organization as you start the telehealth implementation journey.
Key learnings:
- Tips for defining your RPM program goals, including a financial plan and patient outcomes
- An overview of different care delivery models
- 15 questions to ask your telehealth partner
Learn more about the current state of care-at-home programs and what the future may hold as two leaders from York-Pa.-based WellSpan Health shared their perspectives.
Key learnings:
- Why programs are considering switching vendors
- The future of care at home
- As the care at home model matures, health systems need enterprise solution vendors that can serve the entire care continuum
Download the guide to learn:
- Top 3 use cases for a virtual care platform
- CIO’s checklist for choosing a virtual care vendor
- The virtual care adoption model for a successful rollout and future proofing
This whitepaper explores the multiple ways AI can help generate net new revenue for hospitals and health systems with a careful, strategic approach. It offers use cases and best practices, and breaks down whether to consider novel pricing structures, such as contingency-based pricing, to increase ROI.
Download to learn more about:
- Improving RCM efficiency, including pre-bill review
- Identifying and remediating claims errors
- Innovative pricing models
This eBook delves into the challenges of poor data quality and offers insights on how to overcome them with natural language processing and normalization.
Key learning points:
- The potential of AI-powered autonomous coding to improve data reliability
- The effect of data inaccuracies on analytics and revenue cycle management
- How quality data underpins effective reporting and healthcare delivery
These were among the overarching themes of the recent Transform Hospital Operations Virtual Summit held during Becker's 14th Annual Meeting. Real-world case studies were presented with results that included saving OR staff 25 hours per week and achieving a $45M ROI.
In this whitepaper, you'll find key takeaways and insights from the event. Organizations represented at Transform included:
- CommonSpirit Health (Chicago)
- Oregon Health & Science University (Portland)
- NewYork-Presbyterian (New York City)
This whitepaper contains real-world lessons in AI vendor selection from Cooper University Health Care (Camden, N.J.).
Key learning points:
- Why internal stakeholder engagement is key
- Why selecting the right AI vendors requires careful evaluation
- How healthcare organizations aim to leverage AI responsibly
Executives from Houston Methodist, Berlin, N.H.-based North Country Healthcare and Elsevier, a scientific publishing and data analytics company, discussed current challenges within digital health and AI as part of a panel session at Becker's 14th Annual meeting.
This report features key lessons from the session, including:
- Determining the best governance approach when adopting digital technologies
- Best practices for interdisciplinary collaboration & change management
- Keeping the workforce engaged as AI's role in healthcare grows
Since then, they’ve integrated automation into their entire digital front door—everything from patient access to population health—and they’ve learned a lot along the way.
In this whitepaper, you’ll learn:
How NKCH and Meritas Health has approached automating workflows across registration & intake, authorizations, and population health to augment Oracle Health
How automation has helped them maintain their independence in a competitive market
The real patient and staff outcomes they’ve achieved over the past two years
To adequately meet the healthcare needs of this patient population — while managing capacity and keeping costs down — hospitals and health systems are embracing remote patient monitoring technology.
Learn what two experts have to say about deploying remote patient monitoring technology and how RPM can help patients manage cardiac-related conditions, while reducing care costs for health systems.
Key learnings:
The costs of heart disease and related comorbidities
How remote patient monitoring can help to reduce hospitalizations and healthcare utilization
How using remote patient monitoring leads to clinical efficiencies and improved health outcomes
By and large, healthcare leaders are optimistic about the potential for artificial intelligence-powered tools to address a wide variety of operational and clinical issues. The first step in getting there is establishing governance and aligning with industry regulations — a significant challenge given how quickly the technology landscape evolves.
At Becker's 14th Annual Meeting, CDW sponsored a roundtable discussion with executive leaders on how organizations can stand up effective governance for AI initiatives within their organizations. This brief report highlights key insights from the conversation.
Key takeaways:
Determining when an AI tool will actually deliver value
Keeping data at the core of AI governance
Top areas where organizations are using AI
In the complex world of healthcare, where every decision affects patient safety and privacy, navigating the maze of regulatory compliance isn't just essential – it's a critical lifeline for maintaining trust, safeguarding data, and ensuring the highest standards of care.
In today's world of constantly changing and complicated regulations, technology stands out as a reliable ally, offering efficiency and effectiveness. Gain insights into the benefits of centralized platforms for showcasing compliance evidence, transforming how healthcare organizations demonstrate adherence to regulatory standards and cultivate a climate of outstanding patient care and data protection.
What to expect:
- Unlock a practical five-step checklist for effortless compliance.
- Gain a deeper understanding of the dynamic healthcare regulatory changes, including pivotal standards like HIPAA and their impact on compliance efforts.
- Gain insights into the benefits of centralized platforms for showcasing compliance evidence, revolutionizing how healthcare organizations demonstrate adherence to regulatory standards.
This research-based guide demonstrates how embracing hybrid care and asynchronous telehealth can help to solve healthcare's greatest challenges — like provider burnout, delayed/avoided care, health equity and more — and outlines important use cases.
Download to access:
- The basics on asynchronous virtual care and how it reduces clinician burnout and administrative burden
- Opportunities for improving patient experience and acquisition, downstream revenue and greater access for rural and non-English-speaking populations
- The largest case study on this care modality from the COVID-19 pandemic
In this whitepaper, learn how healthcare organizations across the country are deploying AI-powered technology and opportunities to improve clinical, operational and financial performance.
Key learning points:
- Three criteria for effective AI integration
- Overcoming implementation barriers
- Maximizing ROI with smart AI selection
Today, we’ve moved well beyond hype to the hope that advanced AI will be able to reshape the healthcare industry.
At Notable, we’ve spent the past eight months deploying conversational AI at patient care organizations throughout the United States, and we’ve learned valuable lessons along the way.
In this whitepaper, you’ll learn:
- Why an AI-readiness audit and strategy are essential first steps
- How conversational AI can deliver better experiences for patients and staff
- How leading healthcare organizations are putting the technology to work
- How AI is enabling organizations to rapidly iterate and optimize their workflows
- Successful approaches to programming conversational AI to meet specific outcomes
This article examines how care-at-home solutions alleviate strain by facilitating early discharges, transitional care, chronic disease management and resource optimization. Provider insights and outcomes along with market data demonstrate these programs improve capacity while enhancing patient care delivery.
Key learning points:
- Uncover the underlying challenges that are leading to constrained inpatient bed capacity
- How innovative care-at-home solutions can help unlock hospital capacity
- Insights from leading health systems about successful care-at-home programs
Becker's Hospital Review recently convened hospital and health system leaders from across the country to discuss current sentiments on AI adoption. They discussed factors driving adoption, barriers and challenges, and expectations for sustainably advancing the technology. This whitepaper offers a summary of the discussion.
Key insights:
- Health systems are taking a 'measured approach' to AI
- Advancing AI requires intentionality and metrics
- A shift is underway toward 'sustainable AI'
- Leaders expressed cautious optimism about the road ahead
However, new technology can empower clinicians to make the most of every moment by delivering real-time, data-driven insights to the bedside. Having a digital view into each patient's clinical story as it's happening can support swift, effective decision making in the moments that matter most.
Read this white paper to learn more about the potential of these technologies to reshape critical care.
Increasingly, ORs are outfitted with robotic surgical systems. When managed effectively, these systems can support efficient care delivery and quality surgical outcomes. However, they are significant investments — a single robot can cost as much as $2.5 million to purchase, while maintenance, supply, and leasing fees can mount up over time. To maximize the return on investment for surgical robots, hospital leaders must use a data-driven and strategic approach to optimize their efficiency. This playbook details the "magic equation" — of AI-powered automation, integrated workflows, and change management — needed to achieve that goal.
Learnings include:
- How to leverage data, AI-powered automation, integrated workflows, and change management to drive improved robot utilization and ROI
- A checklist of exactly what health systems need from an effective robot utilization solution
- Case study: How Baptist Medical Center Jacksonville (Fla.) delayed spending on additional robots
Healthcare government organizations face numerous challenges in meeting their healthcare mission, including the need for secure and compliant sharing of personal health information across multiple devices, users, and locations. In this eBook, learn how partnering with Lumen can provide your healthcare agency with the talent, expertise and infrastructure needed to unlock the full potential of your data and rapidly adopt game-changing technologies. Take advantage of the full range of capabilities needed for success in a digital-first business landscape, delivered in a simple platform approach that makes it easy to manage IT operations while also potentially reducing costs.
Key learnings:
- Unlock the keys to a winning digital transformation strategy across multiple business locations
- How to optimize omnichannel and deliver exceptional digital and physical healthcare experiences
- Explore ways to mitigate supply chain and cybersecurity risks
Effective clinical decision-making and treatment plans often hinge on data from diagnostic laboratories. But for many healthcare organizations, the patient data clinicians need is fragmented and siloed, making it difficult to integrate or match to the right patient — which can have severe consequences.
This whitepaper highlights Sonora Quest Laboratories' digital transformation journey to drive interoperability through identity data management. Sonora Quest Laboratories is a large, integrated diagnostic lab and joint venture between Phoenix-based Banner Health and Quest Diagnostics.
Download to learn:
- Challenges Sonora Quest faced in data identity management, per their CIO
- Four key takeaways from Sonora Quest's digital transformation + real results they achieved
- Best practices for improving patient matching technology
The mindset toward health IT is changing for many healthcare leaders. Organizations benefit by steering away from the “necessary expense” perspective to consider IT as a strategic asset. When this mindset is embraced, health IT is a powerful enabler for truly scaling and achieving operational efficiency across the enterprise.
This brief report discusses how leveraging health IT through comprehensive managed services can achieve sustainable growth.
Key learning points:
- Leveraging IT as a true asset to transform how care is delivered and overall operations
- How providers should strategize through partnerships to secure the greatest possible total value for their systems over time, instead of prioritizing the greatest short-term savings
- Examples on how a comprehensive managed services strategy provides opportunities for scale that aren't typically possible when IT delivery is solely handled in-house
Despite AI's meteoric rise in popularity across industries, healthcare has lagged behind on adoption, with 60% of leaders reporting their company is not moving quickly enough. At the same time, 86% of leaders believe the ability to effectively leverage tech, data and AI will define success over the next five years, meaning organizations need to bridge the gap quickly.
With healthcare's privacy, regulatory and security concerns adding a layer of complexity to AI implementation, the right third-party AI partner can offer a path forward — but healthcare organizations need to know what to look for. This whitepaper uses findings from a survey of healthcare leaders to examine AI adoption, barriers and factors for a successful AI partnership.
You'll learn:
- Where other organizations are in their AI journey
- How to lay the groundwork for successful AI adoption
- How to choose long-term partners to support AI growth and ROI
By now, healthcare leaders are familiar with AI's potential to alleviate documentation burden, lighten clinicians' cognitive load and streamline operations overall, but only 6% of organizations currently have a generative AI strategy in place.
Many leaders have been overwhelmed by how quickly the technology has burst into the public consciousness and the hype surrounding it. Hospital leaders need clarity on generative AI’s risks and use cases if they’re to create a successful strategy, and apply the technology safely and effectively.
In this guide, we look beyond the hype to explore five key areas every healthcare organization should consider when developing an AI strategy and assessing potential vendors’ solutions.
Key learning points:
- Criteria to look for in a vendor to ensure their solutions fit daily practices in healthcare
- Crafting a responsible approach to AI
- How to prioritize solutions that can be deployed effectively in real-world environments
Transforming the Cerner patient intake and registration process is not just an option, it’s a necessity.
63% of patients say their provider’s digital tools have not met their expectations and 41% of patients have switched providers due to a poor digital experience.
This guide provides a detailed look at the strategies other organizations use to deliver exceptional digital experiences with Cerner.
Why this guide?
- Innovate with confidence: Learn from a comprehensive analysis of successful Cerner-based digital transformations in patient engagement, distilled into actionable insights.
- Drive efficiency and enhance satisfaction: Uncover secrets to reducing administrative burdens while significantly improving patient and staff satisfaction.
- Stay ahead of the competition: From using AI and automation to integrating patient feedback loops, discover the approaches leading Cerner-based healthcare organizations are taking and the results they’re driving.
But there are significant challenges to tackle in order to get there, especially surrounding data ingestion, model training and validation. This white paper shares how healthcare organizations are deriving useful insights from complex imaging data.
Key learning points:
- Potential use cases for medical imaging AI
- How to build reliable, scalable solutions for managing complex data
- How analysis-ready data repositories promote rapid AI development
With over 100,000 procedure codes from three different coding systems currently in use, having consistent and complete mappings is critically important. This white paper details the best way to get the most out of your coding data.
You will learn:
- What service line groupers are available in the market today
- The types of coding systems
- How better grouping can help your system harness growth opportunities, target consumers and conduct market planning
This guide provides six actionable strategies that enhance patient access, communication and readiness based on insights from more than 700 million data points collected across 650 healthcare organizations like Fairview Health Services (Minneapolis) and UW Medicine (Seattle). It also covers improvement opportunities for critical areas such as self-scheduling, rescheduling, response rates, care follow-up and referral outreach.
Download to learn how to:
- Implement user-friendly, self-scheduling options that significantly improve patient access to care and reduce administrative workload
- Simplify the rescheduling process and use direct communication methods like SMS to greatly increase patient engagement and reduce no-shows
- Gather and act on real-time patient feedback to be able to improve patient satisfaction and enhance the overall healthcare experience
Becker's spoke with leaders from Salt Lake City-based Intermountain Health and Ottawa (Ontario) Hospital about how they're using a one-stop-shop data infrastructure to quickly get answers and action items for critical operational, research and innovation-related questions. This whitepaper offers a summary of the discussion.
Key learnings:
- The advantages of a comprehensive, real-time synthetic data platform
- Real-world case studies from Intermountain and Ottawa Hospital
But how prepared is your organization to harness its full potential?
Discover the roadmap to not just surviving but thriving in the age of AI.
- Combining insights gleaned from leaders at dozens of health systems with the experience of deploying AI to thousands of care sites, this guide covers:
- Why AI’s moment in healthcare is now
- 10 essential elements for building and deploying an enterprise-wide AI strategy
- How to ensure your AI efforts remain aligned with your business strategy
This whitepaper uses responses from recent a survey of healthcare CEOs, CFOs, CIOs, virtual care leaders and other decision-makers to detail three valuable insights on the current state of telehealth and how organizations can maximize results from their offerings.
You will learn:
How other health systems are using telehealth to overcome today's challenges
Where telehealth is headed in the future
How to overcome obstacles like user adoption, payer alignment and technology infrastructure
In this white paper, you'll learn four key components — which emerged from a roundtable discussion with hospital and health system CEOs and CFOs — to drive sustainable improvements with automation and ensure return on investment.
Download for more insights on:
- Trends in automation investments and complexity
- Opportunities for improvements in clinical quality, productivity + revenue integrity
- Four critical components of an effective automation strategy
In this white paper, top clinical leaders from Salt Lake City, UT-based Intermountain Health and Durham, NC-based Duke University Health System share how their systems are embracing new technologies to support nurses while improving operational efficiencies and the patient experience.
Key learnings:
- Why systems are increasingly investing in technology that aids nurses
- How AI technology can support multiple aspects of nurses' jobs and roles
- Key considerations for thoughtful technology implementations
- One of the most promising potential applications is streamlining important, but time-consuming, administrative responsibilities of health care workers. Health systems can benefit their staff and patients by focusing on AI adoption that enables clinicians and technicians to focus more time and energy on activities with the greatest impact on direct patient care.
- One of the top priorities evaluating the role AI in health care is scalability. With technology tools that effectively handle large volumes of data, health systems can increase efficiency for rapidly expanding areas of responsibility, such as tracking and managing large medical device inventories.
- The rapidly evolving capabilities of AI and growing number of software products emphasize the need for strong process governance, especially in fields such as clinical engineering which already engage with complex, critical technologies.
In this white paper, you'll learn how hospitals and health systems are leveraging a single technology platform to enhance patients' care experiences across all settings, as well as save costs, reduce burden and drive innovation.
See how this approach enables:
- Value across each step of the patient journey, from at home care to the patient room
- Improved daily workflows with apps and integrations
- Innovation with new technologies like artificial intelligence and more
With technologies like artificial intelligence, machine learning and analytics, over 1,000 hospitals and centers have discovered that it's possible to know what's coming and align healthcare assets with staff and patient demand. The result is increased efficiency, improved provider satisfaction, reduced labor costs and fewer delays in patient care. These were the major themes that came to the surface during two recent virtual summits: Transform Hospital Operations and Transform Infusion Center Operations, hosted by Becker's Healthcare and sponsored by LeanTaaS.
This recap examines the key learnings from these five virtual summit sessions:
- Increase ROI Through AI: Unlocking Scarce Capacity and Staffing
- Make AI Work for the Workforce: Empowering Staff and Systems to Thrive
- Optimizing OR Flow: How Data-Driven Insights Help Anesthesia Groups and Hospitals Work Smarter, Together Featuring UCHealth
- Transforming Performance: Uniting AI, Automation and Change Management Featuring Baptist Health Jacksonville
- Resilience in Action: Infusion Centers as Catalysts for Innovation, Featuring Duke Health
Healthcare organizations are now ramping up efforts to consolidate scheduling and communication functions by reducing their vendor footprint. The result? Lower IT burden, lower costs and better clinical outcomes.
See why hospitals are turning to a single platform to make scheduling, communication, and patient care workflows easier. This paper covers:
- The key roadblocks organizations face when it comes to communication and technology
- How 1 standardized platform enhances clinical collaboration, scheduling and patient engagement
- Navigating seamless integration
Preparation efforts paid off for the University of Arkansas for Medical Sciences in Little Rock. The system saw an 187% increase in telemedicine activity after a severe weather event impacted local patients and providers. Through proactive communications, UAMS shifted all in-person patient visits to virtual, resulting in zero missed appointments during the period of severe weather.
Download this case study to learn:
- The role telemedicine plays in safeguarding health systems when disruptions happen
- The importance of proactive planning and communications in disaster management
- What capabilities and features providers should look for in telehealth tools
This white paper covers key insights from a recent advisory call where AI and health system leaders discussed the most important factors that must be considered when applying AI-powered tools to different areas of healthcare.
Learning points:
- Healthcare organizations are adopting AI to improve clinical and operational workstreams
- The set of key criteria organizations should keep in mind when evaluating potential AI partners
- C-suite leaders' thoughts on painting tools that will make real improvements
In this white paper, you'll learn how RPM, when implemented as part of a value-based care (VBC) approach, can effectively address obstacles to care and social determinants of health (SDoH).
Download to learn more about:
- The opportunities RPM and VBC offer federally qualified health centers (FQHCs), rural health centers (RHCs) and critical access hospitals (CAHs)
- The range of benefits (health, social, financial, organizational) that are possible for care providers and patients through the use of RPM and VBC models
- What healthcare policymakers and providers can do to promote wider adoption of telehealth and RPM services to better care for patients beyond in-person care settings
Demands on IT service desks in healthcare have grown immensely over the last five years. They're supporting higher volumes of applications, a constant stream of new technologies and myriad new devices that require IT maintenance. At the same time, the resources, headcount and budget provided to IT are constricting.
To better understand the challenges facing IT leaders, as well as the most promising solutions for addressing them, Becker’s Healthcare took a look at how the role of automation in optimizing IT operations and how, with the right platform, the benefits of IT service management (ITSM) modernization can span the enterprise.
Read this short report to learn:
- The types of solutions CIOs should look for to address IT challenges and alleviate resource strain
- Best practices to determine where AI has the most potential to transform operations and optimize efficiency
- How IT teams can leverage conversational AI to reduce service request burden
Health systems such as CommonSpirit and Novant Health are now tapping into predictive & prescriptive machine learning analytics to address these challenges. Using a new data-driven and strategic approach, these organizations are able to enhance block utilization, streamline scheduling processes, optimize resources like staff and robots, and accommodate varying surgical volumes to improve overall perioperative performance.
Download this case study booklet to learn how 100 health systems from across the country are using this strategy to optimize OR performance and achieve the following results:
- Perform 30-50 more cases per year
- Increase block utilization by up to 20%
- Increase robot utilization by 45%
- Increase case volume by 10% or more without opening additional rooms
- Generate 5-20x ROI based on contribution margin
It also demonstrates how adaptable data systems can support VBC by facilitating the delivery of higher-quality care, while mitigating the burden of soaring healthcare costs.
Key takeaways:
- Recent innovations in health data management are driving the evolution towards emerging models and frameworks for healthcare integration and delivery
- How AI can optimize and future-proof data by enhancing the accuracy and efficiency of healthcare processes
- The importance of choosing a trusted health-specific platform that focuses on data unification
In this white paper, you'll learn how information and technology executives at El Segundo, Calif.-based Pipeline Health — an independent network of community hospitals — revamped the health system's IT department to better support the workforce.
You'll learn more about Pipeline's approach to:
- Getting value out of IT investments without compromising performance, amid rising costs
- Pulling cross-departmental teams together to problem-solve
- Empowering IT teams by bringing in clinical experience, support + a customer service mindset
In this white paper, you'll learn how to overcome common barriers in this area of care with strategies to lead, collaborate and invest in a new, proactive approach that better supports current mental health needs.
Download to gain a deeper understanding of:
- Cost of the mental health crisis in all areas of society
- Importance of aligning financial incentives
- Required investments for a new experience
- How healthcare stakeholders can take new action
It's not viable or realistic for healthcare organizations to tackle today's complex problems alone. This whitepaper report breaks down some of the top concerns from healthcare leaders today and details how the right partner can improve outcomes through greater access to person-centered care and reduce costs by accelerating the digitization and utilization of healthcare data.
You'll learn:
- The top four issues healthcare leaders are focusing on right now
- Strategies and outcomes from leading healthcare organizations
- What to look for in a strategic technology partner
Patients are still frustrated with roadblocks to accessing care, and staff are doing more data entry and other manual repetitive tasks than ever before.
Digital transformation was supposed to bring healthcare into the modern age, but the industry is still burdened by processes like clipboards, faxes, and never-ending manual work queues.
But, there’s a shift happening - thanks to AI and automation. This guide covers:
- Key indicators of an ineffective digital front door.
- Proven strategies from top healthcare organizations for an efficient, AI-powered digital front door that benefits patients and staff.
- How conversational AI is revolutionizing patient navigation in healthcare.
This whitepaper explores 5 key industry trends driving the shift to more personalized care, how companies can respond, and the role technology plays in that response. It covers what it will take for the industry to make good on its promises to deliver better outcomes and more cost-effective care, and the steps individual companies can take today to accelerate progress on personalized care.
Learning points:
- 5 key trends amplifying the importance of patient-centric care
- How healthcare companies can respond to deliver the experience patients expect and improved outcomes
- How integrating technology and data-driven insights is revolutionizing the patient-provider relationship and setting the course for the future of healthcare
- Patient Experience: Generative AI can be used to create personalized and conversational experiences for patients. This includes answering questions, booking appointments, and providing care guidance.
- Care Team Efficiency: With generative AI at their side, health providers can automate tasks such as note-taking and patient outreach, freeing up care teams to focus on more important tasks.
- Care Guidance: Generative AI can be used to provide patients with personalized care guidance, such as medication reminders and disease management tips
This report examines how to overcome barriers to technology integration and realize the promise of generative AI sooner rather than later.
This report explores how healthcare organizations can adopt new technology to improve tumor board workflows, optimize care decisions and prevent treatment delays.
Learning points:
- Best practices for the successful implementation and use of digital tumor board solutions
- Key benefits of the solutions based on real-world implementations
In this paper, you’ll learn how this monitoring technology leads to improved care coordination, more efficient patient workflows and throughput, reduced care costs and better patient outcomes for AF and stroke.
1. Wei M, Do D, Tang P, et al. Optimal disposition for atrial fibrillation patients presenting to the emergency departments. J Am Coll Cardiol. 2018;71(11):A509. doi:10.1016/S0735-1097(18)31050-7
Most facilities management teams at mid-sized or large healthcare organizations rely on various technologies to mitigate risk and boost facility performance. But despite the advantages these technologies deliver, it's impossible for facilities management professionals to fully excel without intensive training.
Wherever your organization is on its technology journey, take steps to achieve a better return on investment from your facilities management technology. Download the guide for key considerations on optimizing your technology to:
- Achieve facilities compliance, maintain accreditation and reduce risk
- Boost performance and reduce costs
- Enhance the employee experience
In this paper, you'll learn four takeaways from an exclusive discussion with hospital and health system leaders, where they candidly shared how they're navigating challenges and lessons learned at various stages of digital transformation. Key points:
- Components of a true digital mindset
- The foundation hospitals + health systems need to meaningfully innovate
- The role of technology in access-to-care disparities
- Opportunities in patient engagement
A persistent challenge that has emerged for leaders, however, is change management — and whether they have the required expertise to allow the capabilities and culture of innovation to take root and spread broadly across clinical, revenue cycle and other operations.
In an executive roundtable at Becker's Health IT + Digital Health + RCM Meeting, Daryle Abrahams, a change effectiveness consultant and leader at DXC Technology, moderated a discussion with three healthcare technology leaders:
- Edward Kim, MD, physician-in-chief and senior vice president, City of Hope Orange County (Irvine, Calif.)
- Marty Sheetz, vice president, business implementation and operations, Delta Dental
- Paul Williams, associate vice president, infrastructure technology, Penn Medicine (Philadelphia)
In this white paper, you'll learn:
- Why behavioral change is often necessary to drive user adoption of new technologies
- Why technology-driven initiatives face multiple challenges, both old and new
- How intrapreneurship can spur innovation
Today, the system has implemented digital scheduling, automated registration and intake, automated care gap outreach, and more, with far-ranging effects across patient and staff experience, as well as financial and care outcomes.
This whitepaper:
- Reveals how performance metrics changed over the course of two years
- Details how frontline workers and clinic managers have responded to the new technology
- Shares the real, human impact of AI and automation on care outcomes
The operating room is a powerful place to begin on this journey, as ORs can generate up to 70% of a hospital's revenue and up to 40% of its expenses. The potential to drive further revenue in the OR through increased case volume, while optimizing resources and staff, is enormous.
This whitepaper offers healthcare leaders a roadmap to identify OR inefficiencies and address them using a "magic equation" of artificial intelligence, automation and change management. The roadmap also includes case studies from Baptist Health Jacksonville (Fla.) and The University of Kansas Health System in Kansas City.
Key learnings:
- 10 ways to identify OR inefficiencies
- Best practices for using AI, automation and change management in the OR
- Real-world results from Baptist Health Jacksonville and The University of Kansas Health System
The challenge requires community hospital leaders to ensure they're adopting technology solutions that are strategic, cost effective and efficient.
This whitepaper offers a roadmap for IT infrastructure investment to help leaders identify and implement solutions that will support their organizations' clinical, business and security needs.
Key learnings:
- How to evaluate evaluate potential IT investments
- The business case for replacing legacy systems and other outdated IT solutions
- 7 steps to a successful IT transformation
Healthcare organizations experienced 1,426 cyberattacks per week in 2022, a 60 percent jump from the year prior, according to data from Check Point Research. As of July, the average cost of a healthcare data breach was $10.9 million — the highest of any industry, a separate report from IBM Security found.
This whitepaper offers a state of the union on healthcare cyberattacks in 2023, examining their rising prevalence and how health systems can work to prevent them.
Key learnings:
- The prevalence of healthcare cyberattacks
- 5 ways to protect against cyberattacks
- The role of cyber insurance
With artificial intelligence, anomalous billings can be flagged or auto-denied, enabling investigators to focus on high-value, complex cases.
What if you could continuously monitor provider behavior and risk levels, manage daily billing fraud risk in real time and access pre‐pay analytics to identify FWA before claims are paid? AI for healthcare fraud detection can do all this and more.
Read this e-book to learn:
- How AI optimizes workflows by triaging good, bad and suspicious claims
- Why higher detection rates and fewer false positives helps teams focus on more complex FWA schemes, resulting in substantial savings
- How models are continuously trained, evolving with schemes as they arise
This white paper explores how hospitals can use automation to reduce stress on nurses, while also improving patient experience and outcomes. See how a blended nursing strategy using bedside nurses, virtual nurses and documentation automation can increase team members' efficiency, reduce procedural errors, and give patients more facetime with caregivers.
Learn how this approach can:
- Shrink length of stay by 90 minutes
- Cut patient sitting hours by 48 percent
- Reduce patient falls by 60 percent
In this e-book, you'll see key takeaways from a survey of more than 190 clinical, administrative and IT leaders on their current approaches to AI and perspectives on what this technology means for the future of healthcare.
Read more to learn:
• How leaders believe AI can help achieve strategic objectives
• The current state of this tech at organizations surveyed
• Privacy, security and ethical concerns + pathways forward
In this white paper, you'll learn key insights from a roundtable discussion with Intermountain Health (Salt Lake City) and Inland Empire Health Plan (Rancho Cucamonga, Calif.), where technology, nursing and medical leaders shared how they're tackling data issues, where they're seeing successes in addressing social determinants of health and what they recommend to other organizations striving to do the same.
Key learning points:
- Challenges in gathering essential SDoH data
- Benefits of real-time data feeds and reports
- Key elements of a successful population health program and building community trust
Despite the high demand for behavioral healthcare services, many face barriers care. To make real change, it's essential to identify and reduce the root causes of mental health inequity and expand access to meet the mental health needs of every individual.
This mental health series for healthcare executives explores how to close the information gaps in mental and behavioral health data, uncover and conquer the root causes of mental health disparities, and evolve to meet an ever-rising mental health demand.
You'll learn:
- 4 steps to assess and improve the quality of your mental health data
- 7 tips for improving health equity and care access
- How to guide your organization through adapting to new strategies and customizing the mental health experience to fit each unique individual
The program is a model for how virtual care can be used to improve stroke care. This approach has the potential to save lives and improve the quality of life for stroke patients.
In this whitepaper, healthcare leaders will learn:
- How the organization implemented a 24/7/365 telestroke program.
- How the program has allowed Hackensack Meridian to improve its stroke response times and treatment rates.
- How the program provides a more coordinated and efficient approach to stroke care, which can lead to better outcomes for patients.
Learning statements:
- Learn about the challenges impacting health system executive decision-making.
- Explore five steps that health systems can take to better inform stronger executive decision-making.
- Review how health systems can achieve better organizational outcomes by formalizing visibility and standardized processes in their clinical asset management strategy.
By harnessing the power of actionable data, health system executives can navigate the challenges of today's healthcare landscape with confidence, drive positive organizational outcomes, and usher in a new era of excellence in patient care and operational performance.
That has major implications for healthcare organizations. Patients with language barriers experience reduced quality outcomes — including 1.5 days longer length of stay and 9.4 percent higher readmission rates than English-speaking patients.
This report explains the value of a robust language access program that goes beyond simple compliance and delivers real financial value for the business and better outcomes for the patients.
This short report will cover:
- Improving reliability
- Reducing costs
- Increasing revenue
In this research-based white paper, you'll learn:
- The current state of instrument sterilization quality + deficiencies at most hospitals and ambulatory surgery centers
- Why the design of reusable surgical instruments makes it challenging to reliably clean them
- Recommended paths forward, including transitioning to single-use, sterile, pre-packaged instruments
Source: Surgical Site Infection (cdc.gov)
This e-book highlights insights from the Becker's Healthcare-Biofourmis leadership survey on the current state of the home-based care paradigm, as well as Augusta (Ga.) University Health's experience implementing a care-at-home strategy.
You'll learn:
- Leaders' target areas for remote care programs
- Top barriers to adopting these initiatives
- How Augusta University Health approached operational barriers + is seeing reduced length of stay and readmissions
But that’s going to change, rapidly.
If you’ve heard the generative AI hype, but aren’t sure where to get started, or if you’re on the fence about the real-world implications of LLMs, this is the resource for you.
Discover:
- How advanced AI technologies are being deployed by health systems to personalize the patient experience at scale
- The right use cases for implementing these technologies in support of the existing healthcare infrastructure and teams
- Practical applications for generative AI and large language models in healthcare
In the 21st century, medical imaging is again experiencing a leap forward. New imaging technologies will allow for more detailed pictures of patients’ tissues and organs — perhaps even at the cellular level.
Technologies powered by artificial intelligence and machine learning also have the potential to detect health issues, such as stroke or heart attack, sooner. Machine learning can also support physicians with real-time feedback as they review images.
Collectively, these solutions could improve speed to diagnosis and treatment which would ultimately improve patient outcomes.
Maintaining, growing and securing on premises data storage presents major challenges for hospitals and health systems in such an environment.
Enter the cloud.
In this white paper, you'll access insights and best practices from mobile technology experts and leadership at Driscoll Children's Hospital (Corpus Christi, Texas) on smart tactics for deploying AI in healthcare to ensure it delivers accurate information and value.
You'll also learn:
- The many pain points in healthcare that AI can address — if deployed thoughtfully
- Two areas leaders should assess before implementing
- New tech, as well as essential regulatory and oversight concerns
- How to ensure your organization's network will support AI traffic + the role of 5G
These issues coupled with workforce gaps demand that hospitals and health systems use technology now to more effectively manage staff and reduce administrative burden. In this research- and case study-backed paper, you'll see how systems like Baptist Health (Jacksonville, Fla.), Health First (Rockledge, Fla.) and Oregon Health and Sciences University in Portland have embraced this method and realized better clinical outcomes.
Download to learn:
- How artificial intelligence and predictive analytics can activate the workforce, support inpatient staffing and help organizations prepare for lingering shortages
- Benefits of technology applied to infusion centers and operating rooms
- Key steps and results from systems like Baptist, which saw 40 percent reduced call volume after using electronic case scheduling at their largest hospital
The model shows how healthcare monitoring is advancing from basic alarms to more sophisticated "smart alerts." These smart alerts utilize high-fidelity, live streaming medical devices data and consider critical patient information like demographics and test results to provide more useful warnings.
The Clinical Surveillance Maturity Model's ultimate goal is to help improve patient safety and outcomes by aligning alerts with evidence based clinical practice guidelines and using advanced technology such as machine learning and artificial intelligence for better and more precise monitoring.
Key learnings:
- How the Clinical Surveillance Maturity Model tracks the progression from basic medical device alarms to more advanced, context-rich smart alerts in health systems.
- What it takes to develop and adopt smart alerts
- Why clinical trust in the smart rules is crucial for successful adoption.
Healthcare leaders are increasingly leveraging remote patient management programs to improve access, affordability, and equity for patients. The evidence demonstrates these programs can achieve these goals while also improving clinical outcomes and lowering the cost of delivering care. Technology is obviously a critical enabler for this care model. But staffing, logistics, supply chain, patient selection, and other “non-tech” considerations remain a challenge and cannot necessarily be solved with wearables or artificial intelligence. This whitepaper outlines six strategies hospitals can take to overcome such obstacles and realize the value of a remote patient management program.
Whitepaper key takeaways:
- Going beyond the tech to focus on the importance of in-home care coordination
- Patient selection as an important part of scaling up care an RPM program
- How to generate clinically actionable insights instead of data
- Considering access and care equity as an objective
Becker's Healthcare and AWS Marketplace collaboratively surveyed 115 healthcare leaders on their organizations' journeys to better technology offerings and capabilities, as well as where key barriers and opportunities lie.
Download to learn:
- The top three areas where leaders are hoping to make the biggest impact via digital innovation
- Planned investments in enterprise applications over the next year and beyond — and what this trend indicates
- Progress, challenges and outlook on artificial intelligence
In this vein, advanced analytics, artificial intelligence and other technologies are showing promise. To successfully transform their organizations, however, healthcare leaders must also identify the right sources of data, get key stakeholders excited about the possibilities and identify projects that will deliver quick wins. This white paper explores how systems such as CommonSpirit Health and Intermountain Health are doing just that.
Key learnings:
- How leading systems are reimagining hospital operations with AI
- Three key elements for a successful capacity management improvement effort
- The future of capacity management
Key Learning Points:
- Explore how technology, automation, and standardization can alleviate clinician burnout and resource constraints in healthcare organizations
- Why patients are an "underutilized resource in healthcare" and how digital processes fit in here
- Best practices for accelerating adoption of new technology, for organizations of any size
- Discover the impact of ambient intelligence in reducing administrative burdens and how generative AI optimizes the clinician experience, transforming healthcare delivery
This white paper features insights from an exclusive discussion with hospital and health system leaders on their respective journeys to achieving health equity via community partnerships, data and technology.
Read more to learn:
- Why organizations should strive to advance health equity and health justice
- How an equity lens should be applied to the use of technology in healthcare delivery
- The data and interventions some hospitals + health systems are using, such as local partnerships and patient advisory councils, to narrow health disparities
Telemedicine allows patients to receive medical advice, diagnosis, disease management and treatment from the comfort of their homes. With 88 percent of surveyed physicians believing telemedicine increases patient access to healthcare, it is clear why it has been pushed to the forefront of care delivery.
This report examines the continued adoption of telemedicine, its applications across various specialties and healthcare services, and its effects on physician well-being, patient access and continuity of care.
- Three of the many questions that will be answered in this report:
- Which specialties are most likely to use telemedicine and why?
- How often do physicians use telemedicine in their practices?
- How has telemedicine affected patients' adherence to treatment plans?
This white paper shares findings from a survey of over 200 IT, security and compliance leaders in the healthcare industry.
Learning points:
- Truths about healthcare providers' cloud cybersecurity hygiene and investments, revealing an industry that is significantly unprepared and overconfident
- Top barriers to cloud adoption for healthcare providers who prioritize cybersecurity
- Proactive steps taken by healthcare providers to increase cybersecurity budgets, protect patient outcomes and remain compliant with evolving regulations
In this e-book, you'll learn key findings from the Becker's-TigerConnect 2023 medical and nursing leadership survey, which captured perspectives from more than 100 clinical leaders on the current state of clinical communications and how communication tools impact day-to-day clinical workflows.
You'll learn:
- How traditional communication tools in the clinical workflow, like email and phone calls, are tolerated by nearly 40 percent of survey respondents — and why this is an issue
- The unrealized need for processes that analyze efficiency of clinical workflows + the recommended measures for tracking improvements
- What hospitals and health systems can do to streamline communications and improve patient outcomes
In this Zoom white paper, you'll learn how collaborative platforms are increasingly supporting clinical and business operations at life sciences organizations, including how one pharmaceutical company is seeing success in staff engagement and physician education.
Read more to discover how this technology:
Enables organizations to fast-track vaccine and drug development
Addresses some of the biggest challenges that life sciences organizations face, like connectivity, data sharing, clinical trials and staffing
Promotes innovation and go-to-market, and advances research
However, HIPAA isn't static, and maintaining compliance requires staying up to date with changes in the law, which creates an additional burden for providers who should be focusing on patient care.
A secure cloud communications platform is key to fostering collaborative communication between providers without fear of violating HIPAA. Download the white paper to learn how to:
- Connect care teams and patients on-site or via telehealth
- Reduce costs through better collaboration with payers
- Keep patient data secure and care team communication HIPAA-compliant
This white paper details a conversation with a group of healthcare leaders about their approach to AI, the benefits they're seeing in leveraging technology and what they think other leaders should consider before implementation.
You'll read about:
- Why investing in technology — despite budget challenges — is important
- The AI frameworks and capabilities that are still missing across the industry
- How some technologies are unburdening staff and enhancing patient care
Healthcare organizations today are reimagining their digital strategy to better support the increased demand for telehealth, and ensure it is accessible to as many patients as possible.
As healthcare technology continues to advance rapidly, it is crucial to stay up to date with the latest telehealth and technology integrations while still maintaining patient privacy and information security.
Key learnings:
- Why future iterations of telehealth technologies must be simplified
- How an increased demand for telehealth caused organizations to reassess their digital strategies
- The importance of a laser-sharp focus on data security and compliance
- Technologies that can propel the patient journey forward
Technology advancements are enabling the healthcare industry to sooner identify and break SDOH-related barriers to care, quickly connect individuals to appropriate resources and optimize engagement to ensure individuals receive the support they need.
This report outlines the many benefits of implementing tech-enabled SDOH interventions to improve health outcomes and reduce hospitalizations, readmissions, emergency department use and costs.
Read more to learn how to:
- Proactively identify SDOH risk factors and connect individuals with appropriate resources sooner.
- Get a more complete picture of an individual's health by leveraging integrated, tech-first tools.
- Track referral status in real-time to close the loop on SDOH referrals and measure the impact of your efforts.
But it doesn’t have to be this way. There’s now a proven playbook for moving beyond the call center to something far better for patients and providers.
This whitepaper:
- Examines findings from a nationwide survey of patient access leaders on scheduling
- Unpacks the differences between what providers provide and what patients want
- Details how two health systems have increased appointments, slashed staff time spent on scheduling, and improved patient satisfaction through intelligent automation
Most technologies in healthcare aim to make things easier for workers and patients, and lower costs. But it's up to organizations to take a thoughtful implementation approach in order to realize these benefits.
Read takeaways from a workshop at the Becker's Hospital Review 13th Annual Meeting where two experts shared how organizations can approach tech investments in a manner that will actually alleviate pressures, not add to them.
Learning points:
- Avoid haphazard tech implementation
- Engage clinicians in the tech investment + implementation processes
- Define and tracking success metrics
This whitepaper explores how leading health systems are leveraging intelligent automation, large language models (LLMs), and generative pre-trained transformer (GPT) technologies to finally realize the potential of patient data.
Discover how:
- One health system reduced no-shows by 8%, leading to $2M in annual cost savings
- Another health system deployed advanced technology to deliver a 50% decrease in eligibility and registration-related denials
- Yet another health system drove $840K in annual cost savings from a 23% reduction in no-shows and cancellations
Securing the internet of medical things requires a new strategy and coordinated approach as more devices hit the market and health systems continue to consolidate.
In this whitepaper, you'll learn:
- What defines IoMT and how it is shaping the future of healthcare
- What cybersecurity risks to expect from internet-connected devices
- Why the IoMT requires a unique approach to security
- The five steps you can take to implement an effective cybersecurity strategy for the IoMT
These drastic improvements allow employees to work the way they prefer: In a sensitive, effective nature caring for patients. In this white paper, EXL thought leaders discuss how applying automated, digital solutions to streamline processes, simplify clinical workflows and eliminate manual administrative tasks, companies can improve patient and employee satisfaction at the same time. More so, you’ll learn how adding digital:
- Engages the members most likely to benefit from specific programs.
- Optimizes clinical resources’ scope of practice.
- Improves member engagement and health outcomes.
- Drives down health care costs across populations.
This white paper recaps an exclusive discussion between nine healthcare executives from systems like Northwell Health (New Hyde Park, N.Y.), Baptist Health South Florida (Coral Gables, Fla.) and Sentara Healthcare (Norfolk, Va.), who shared their thoughts on the promise of digital and automated care tools for closing care gaps and how-to's for successfully implementing them.
Read more to learn:
- How staff shortages are impacting care gaps
- Patient-centric tools that promote preventive care and help manage chronic conditions
- Common missteps in implementing digital interventions and how to avoid them
All along the continuum of care, hidden data silos prevent health systems from achieving the goals of interoperability, namely, the ability to put the right information in the right hands at the right time for better care. Without a clear idea of where data silos exist, achieving true data integration is impossible.
The stakes are high: Lack of data interoperability results in inefficient, disconnected care and undermines value-based care and population health.
Download this white paper to learn how to:
- Overcome top data sharing and access challenges in health systems
- Unlock trapped data in healthcare's 9 billion faxed documents sent each year
- Implement three strategies to eliminate data silos in healthcare
During a recent peer-to-peer discussion hosted by Becker's Hospital Review, healthcare information and technology leaders shared their own experiences and common challenges they've faced in adopting cloud strategies. Download the white paper to see their insights on best practices, goals, criteria and metrics for integrating cloud technology.
Learn how to:
- Make internal cultural shifts to overcome cloud adoption concerns
- Guide your decisions about implementation and integration strategies
- Understand the impact your cloud strategy has on care quality
During a session at Becker's 10th Annual CEO + CFO Roundtable, healthcare leaders from across the country discussed how their organizations are engaging in innovation and lessons they've learned. This report offers a summary of the discussion and features insights from:
Houston Methodist
UC San Diego (Calif.) Health
Fred Hutchinson Cancer Center (Seattle)
However, organizations are often held back in their digital transformation efforts by legacy IT systems and disconnected point solutions.
There's a better way. Healthcare organizations are discovering the transformational benefits of a single application platform that provides a unified, connected view of their data, patients and clinicians.
Download this white paper to learn how innovative healthcare organizations are leveraging this single platform to:
- Accelerate the speed to adapt to changing care requirements
- Improve clinician and patient management
- Dramatically heighten patient satisfaction
- Achieve seamless governance, risk and compliance management
practices.
Download the white paper to learn key takeaways with valuable, first-hand insights on how to
incorporate cloud into healthcare operations in the most effective way.
Key Points:
- Learn how to control security risks by limiting cloud provider and integrations
- Create criteria to evaluate cloud hosting providers for your organization’s specific needs
- Adopt a “why not cloud” approach to assessing cloud investments
Explore further possible uses for telehealth such as:
- Field emergency responses connecting unskilled responders to medical help
- Providing support to smaller hospitals in underserved communities
- “Tele-triage” to help relieve ER overcrowding and screen patients awaiting treatment
The growing complexity of care increases the communication and documentation burden on staff. This is why clinical workflow automation is gaining momentum — and why its adoption is expected to double from 2022 to 2024.
In collaboration with Becker's Healthcare, OmniLife Health conducted its inaugural clinical workflow automation benchmark survey, which elicited responses from 99 C-suite, clinical, transplant leaders and other decision-makers about where their organizations stand on implementing this critical technology.
Key learnings:
- How clinical workflow automation software can help improve efficiency and save staff time
- How the software can improve revenue capture by providing documentation needed for reimbursement.
- How healthcare organizations can use the software in a variety of clinical areas
While ambulatory care is an important strategic move to expand patient access, increase revenue and improve margins, there are critical challenges to navigate.
This eBook – based on an advisory call of health system leaders from across the country with significant ambulatory care expertise – covers keys to successful ambulatory care expansion, such as:
Why understanding the local market is critical
Prioritizing the patient experience when designing sites of care
Different management skills needed for ASCs vs. inpatient care
The need to focus on ambulatory reimbursement models
As the market rapidly shifts to more ambulatory care, it is essential to understand and act on the keys to ambulatory success.
In times of tight budgets and staffing challenges, technology such as artificial intelligence empower hospitals to run more sustainably.
AI patient monitoring helps hospitals minimize falls, cut costs and reduce the need for full time employees. Now it's time to bring digital nursing into the acute environment for truly flexible nursing teams.
Explore how AI and other digital care tools are making care more efficient in this white paper.
Key learnings:
- How digital care tools can reduce average sitter hours
- How AI patient monitoring can reduce patient falls
- How digital care tools can decrease fall alert response time
Get ready for next-level growth, productivity, and patient engagement with Health Cloud and Tableau CRM. The solution helped MIMIT get a holistic view of patient data with a single source of truth — and a 459% ROI in less than three months.
According to Nucleus Research, MIMIT Health:
Boosted productivity by 30%
Raised patient engagement
Reduced procedure scheduling from two weeks to two to five days
Cut inventory costs by 15%, or $150,000 a year
This white paper explores the steps health systems can take to upgrade manual patient engagement to digital processes for closing referral gaps.
Read more to learn about:
- The inefficiencies in the referral management process + impact on patients and practitioners
- Opportunities for automation in patient engagement for referrals, like SMS or phone-based notifications, and how health systems can get started implementing these
- The success Froedtert & the Medical College of Wisconsin realized in using its EHR-embedded patient engagement platform to create a closed-loop referral management workflow
This report outlines a clear strategy healthcare organizations can implement to improve patients' financial literacy and retain them amid an increasingly competitive marketplace.
You'll learn:
- Ways to lead with open and honest communication to provide compassionate financial care
- Strategies to create better connections with patients
- How to improve patients' knowledge about payments
So why is it so difficult to create a patient's "digital twin?"
In this insight brief, we explore some of the common obstacles to gathering, integrating and leveraging clinical data, such as:
- Siloed information within the EHR and between health IT systems
- Varied data accessibility
- Inadequate capture of detail or specificity
- Inconsistent data structure; and
- Variations in clinical terminology
This e-book highlights findings from Becker's-Teladoc Health's 6th annual telehealth benchmark survey, which elicited responses from healthcare CEOs, CFOs, virtual care leaders, directors, CIOs and other decision-makers about their organizations' stance on virtual care and plans for it going forward.
Key learnings include:
- What the survey findings reveal about the future of virtual care and health systems
- Some of the barriers holding back telehealth expansion and the resources healthcare organizations need to surmount those barriers
- How staffing models need to evolve to continue delivering the benefits of telehealth adoption amid persistent workforce shortages
However, with advances in artificial intelligence, machine learning and insights gleaned from other industries, hospitals and health systems are now better equipped than ever to more efficiently manage scarce resources.
This report outlines how health systems –including Chicago-based CommonSpirit Health and Winston-Salem, N.C.-based Novant Health — are using technology to tackle staffing shortages and optimize capacity and resources management, resulting in:
- Increased access to care for patients
- Higher revenues for provider organizations
- Improved clinician satisfaction
With the help of Tecsys’ Elite™ Healthcare POU technology, Sanford Health has automated and systemized data capture, closed the data loop on preference card picking cycles, eliminated redundant processes and driven down on-hand inventory value.
This success story documents their journey at each step of the way.
Key Takeaways:
- Understand how an ongoing commitment to continuous improvement can increase cost savings, drive operational efficiency and reduce waste.
- Measure inventory performance with accurate analytics and analyze real-time data using the right technology.
- Identify the financial impact of unused materials resulting from out-of-date surgeon preference cards.
In this new white paper, discover how leading plans are leveraging data and artificial intelligence to turbocharge the member experience, transform member interactions and drive engagement across all channels.
Download to learn how health plans can:
-
Use existing data and AI to turbocharge the contact center
-
Create a holistic view of members to transform their experience
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Drive personalization with existing member data
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Overcome barriers to technology adoption and build greater trust with members
Maintaining, growing and securing on-premises data storage presents major challenges for hospitals and health systems in such an environment. This white paper examines why cloud storage and computing will become essential supports for hospitals and health systems keen to make the most of medical imaging technology advancements.
In this eBook, you will learn:
- How health systems are reaping the benefits of cloud technology for medical imaging
- The four pillars for optimized medical imaging data use and storage
That’s a key takeaway from Becker’s survey of 102 hospital and health system leaders. This survey revealed lessons from the pandemic about increased resilience for future health crises. Among the key lessons is an increased focus on technology to improve clinical efficiency and staff effectiveness.
Gain insights from this survey on how coping with the last crisis (COVID-19) can help organizations be better prepared for the next one. Learn how health systems leaders are addressing points of failure and building on successful technology-driven strategies from the pandemic.
Key takeaways include:
- Why healthcare leaders feel better prepared for the next crisis
- How technology can augment staffing – before and during a crisis
- Why connecting point solutions to the IT infrastructure for specific use cases can have tremendous value
- The importance of smart technology investments
Becker's Hospital Review recently spoke with five healthcare leaders about the use of artificial intelligence, machine learning and predictive analytics to enhance capacity management. This report offers a summary of the discussion.
Download the report for insights from:
- Brian Dawson, MSN, system vice president of perioperative services at CommonSpirit Health (Chicago)
- Ira Martin, DNP, RN, former assistant chief nursing officer with HCA Healthcare (Nashville, Tenn.)
- Patrick McGill, MD, executive vice president and chief transformation officer of Community Health Network (Indianapolis)
- Cindy Russo, BSN, president of Trumbull Regional Medical Center (Warren, Ohio) and former COO of Steward Health Care's Ohio/Pennsylvania region
- Lori Wightman, vice president of nursing/chief nursing officer of SCL Health (Broomfield, Colo.)
A lack of access, ease, empathy, and partnership have real impacts on individual and
organizational wellbeing. Addressing these issues will require healthcare leaders to
listen, understand, and act. In other words, to adopt a holistic approach to empathy.
The reasons to operationalize empathy at scale are compelling. Not only is it the moral
approach, it makes business sense. Organizations across industries have seen
improved financial performance, increased patient and employee satisfaction, higher net
promoter scores…etc.. With so much at stake, empathy in healthcare is imperative.
In this guide you’ll learn:
- The cost of empathy deficiencies – and how to avoid them
- Three ways to foster human-centred experiences throughout your organization
- How to leverage real-time data, closed-loop processes, and AI to modernize your experience programs
But leading organizations are using data to fundamentally reimagine their offerings and operating models. Data is driving better clinical care, better patient experiences and better performance.
A new ebook from Becker’s Hospital Review shares insights on the "data journeys" and lessons learned from three leading healthcare organizations: Kaiser Permanente, City of Hope and Quorum Health. Each organization has overcome barriers and is now deriving enormous value from data.
Download the ebook to learn:
• How COVID-19 uncovered data challenges and accelerated the need for data-driven decisions
• The change in mindset to treat data as a product
• New data architectures, standards, metrics and technologies
• How organizations envision using AI and natural language processing
The future of healthcare relies on data. Discover how three healthcare leaders are turning their data into business value.
In just nine months, the health system deployed a nationwide virtual care platform with zero latency, resulting in significant cost reductions and improved quality of care.
Download this whitepaper to see how the system:
- Replaced costly 1:1 sitters with 1:12 virtual monitoring solutions
- Saved $23 million in labor costs
- Decreased patient fall rates systemwide
As hospitals and health systems navigate these events, their primary goal of improving patients' health remains unchanged. Organizations must keep downtime to an absolute minimum and ensure continuity of care.
Becker's Healthcare recently spoke with Hector Rodriguez, executive security advisor, WWPS health and life sciences at AWS, about how enterprise resilience and immutable IT infrastructures can reduce risks for patients and organizations.
Download this brief report to learn:
- How enterprise resilience protects patient safety and cuts costly organizational downtime
- What enterprise resilience plans should cover & key considerations for where to focus initial efforts
- The value of immutable IT infrastructures & how employee training fits into enterprise resilience
See how these leaders are improving their teams' workloads and quality of life while making patient care more efficient.
Download the brief to see the strategies and tactics healthcare leaders are using to address:
- Repetitive tasks within EHR workflows
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Nursing shortage and the rising cost of contract staff
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Recent resignation and retirement trends
This three-page case study explains how the hospital improved ED processes for patients and clinicians with a combination of new tools and strategy.
Download the report to learn about:
- The hospital's three-step approach to managing high-risk patients
- How to prevent medication errors and readmissions among ED patients
- How to achieve greater staff satisfaction with technology
Health plans are overwhelmed by fraudulent activity. Unfortunately, the pandemic opened the door for even more cybercriminals to find new schemes to submit improper, fraudulent claims.
Given the sheer volume, it’s impossible to pursue every instance of fraud. Health plans have launched special investigation units, with high-dollar cases as their top priority. While many lower-value cases fall by the wayside, these cases can have a broad impact on patients, quality of care and financial results.
A new white paper from Becker’s Hospital Review looks at the fraud landscape, drawbacks of current approaches to fight fraud and the role of AI in preventing fraud. This white paper details:
- The magnitude of fraud in healthcare
- Drawbacks of the rules-based approach used by many organizations
- Why leading healthcare organizations are turning to AI for data protection and fraud prevention
- Specific solutions that can reduce fraud, waste and abuse
Fraud in healthcare is only getting worse. Learn how your organization can use AI to more effectively manage this costly problem.
Learn how top healthcare organizations met these challenges with a new healthcare integration engine and experienced:
- 78 percent faster legacy interface conversion
- Deployment of 2,000 interfaces in less than two years
- Zero hours of unscheduled downtime
- Millions of dollars in savings
Becker’s Hospital Review recently collaborated with Zoom to survey 255 healthcare workers. Respondents were asked about their current level of burnout (teaser: it remains exceedingly high) as well as their use of telehealth technology and applications of video communication technology other than telehealth.
Download this two-page survey summary to discover:
- Current levels of burnout
- Top factors driving burnout (many are controllable)
- Use of and satisfaction with telehealth
- Applications of video communication other than telehealth
- Ways that communication technologies can improve employee satisfaction
This survey identifies actionable ways that video and other communications
technologies can help improve employee satisfaction, reduce burnout and boost productivity.
Key findings examined in the white paper include:
- New porous PEEK technology produced higher osseointegration capability when compared to solid PEEK, solid titanium and porous titanium in cell culture.
- New technology possessed higher fusion and quality of fusion grades at 12- and 26-weeks post-op when compared to solid PEEK.
- New technology Proved to obtain new bone formation throughout porous structure.
Healthcare delivery is experiencing a profound transformation. And as hospital and health system leaders work to balance in-person and remote care while navigating crisis-level staffing shortages and integrating new technology solutions, they must not overlook one facet of healthcare that has long been ripe for improvement — the patient experience.
These 10 articles comprise actionable insights for hospital and health system leaders committed to delivering a better patient experience.
Articles headlines include:
- 5 leaders on their system’s most valuable patient experience strategy this year
- NewYork-Presbyterian CXO Rick Evans: Patient experience is rebounding, but our work is not over
- A powerful way to start a medical appointment? With non-medical questions
Innovative new technology solutions are rapidly turning the vision for connected healthcare into reality.
A new white paper from Becker’s Hospital Review looks at the current state of connected healthcare and details:
- The goals, promise and benefits of connected healthcare
- Opportunities for connected ecosystems to improve patient and provider experiences
- Barriers that must be addressed to achieve truly connected healthcare
- Tips for communicating with and engaging patients in using connected digital tools Learn the benefits to your organization and patients from realizing the vision of connected healthcare and discover what it will take to get there.
Download this short report to see the clinical and patient experience improvements St. Luke's Health Network, MemorialCare Medical Group, OSF HealthCare and the University of Virginia Health System saw after adopting a digital behavioral health program.
New fall prevention technology powered artificial intelligence can help eliminate false alarms and gets nurses back to the bedside. The technology offloads additional tasks for nurses by reducing false alarms by 95 percent. It also provides effective patient safety and nursing support at a fraction of the cost of telesitters.
Key learnings:
How many nursing hours are wasted due to false alarms
How AI technology reduces tasks from nursing workloads, reducing burnout
How AI solutions deliver 1:1 patient fall monitoring
By unifying disparate RCM workflows through intelligent automation, providers can process claims faster with improved accuracy and response time. They can also serve a higher volume of patients without hiring more staff to support them.
Finally, intelligent automation can drive digital patient engagement, reduce workqueue volumes, and boost revenues.
In this whitepaper you will learn:
- Tactics for driving digital patient engagement and boost self-pay collections via intelligent automation
- How to solve revenue growth during an economic downturn by improving the digital front door
- Frameworks for a data-driven improvement cycle that provides structure for revenue growth
With 89 percent of U.S. adults owning a smartphone, telehealth services can help break down barriers as patients are able to get care from anywhere. Advancements in language services and other technologies allow telehealth services to become even more accessible.
Learn how improvements in virtual care and language services can make a difference in this whitepaper.
Key learnings:
- How advances in language services and technology are improving access to care for limited English proficient, deaf or hard of hearing patients
- Why ensuring health equity in telehealth programs is a necessary and vital element of a successful strategy
- Strategies to define telehealth roles and secure talent with the right competencies to fill them
To meet rising demand, health systems are rethinking the delivery of behavior care services. This means increasing use of virtual behavioral healthcare and other digital interventions.
Becker's Hospital Review recently convened a panel of behavioral health leaders from across the country to share best practices on the new normal for behavioral health and the role technology will play.
Organizations represented on the panel were:
- Centra Health (Lynchburg, Va.)
- Cedars-Sinai (Los Angeles)
- Hackensack Meridian Health (Edison, N.J.)
- Penn State Health (Hershey, Pa.)
- Prisma Health (Columbia, S.C.)
- Steward Health Care (headquartered in Dallas)
- How the pandemic drove these health systems to innovate behavioral healthcare delivery
- Why digital interventions may be the next wave of innovation
- Best practices and case studies from behavioral health leaders from across the country
But there are ways to mitigate these limits. With CipherHealth's unified platform, healthcare organizations can successfully engage patients throughout the care process to provide a reliable, digital and retail-like experience.
Download this whitepaper to learn how to:
- Use integration to improve workflows and patient outcomes while consolidating technology solutions
- How a patient engagement platform helps health systems maximize their EHR investment
Increasing demand for care at home programs, at all levels of acuity, is one of the many reasons more health systems are deploying remote care programs.
Care-at-home programs support improved outcomes across staffing, readmissions and patient satisfaction. Download this whitepaper to learn how health systems are utilizing remote care to deliver better care:
- New evidence demonstrating reduced cost of care and improved clinical outcomes
- Considerations for programs that manage acute, post-discharge, and chronic care patients
- Best practices to deliver remote care in the home
Old ways of working simply aren’t up to the challenges of today. They are too expensive, too inflexible and too hard to scale. The network is key to changing how healthcare operates. It enables providers to leverage the latest technologies — including artificial intelligence, machine learning and the internet of medical things — to generate unprecedented insight and make decision making smarter and faster.
In this whitepaper, we walk through the evolving challenges and opportunities for achieving enterprise intelligence across an increasingly decentralized care ecosystem.
What you’ll learn:
What barriers to innovation continue to challenge healthcare’s focus
How infrastructure transformation with network capabilities like private 5G, edge compute and network-as-a-Service will support the evolution of inpatient care
How rearchitecting connectivity, security and collaboration will build the innovation healthcare needs
Today, true care transformation can't be achieved without effective digital health solutions. According to Gartner, the digital health platforms approach guides organizations down "a path to faster value realization when responding to strategic imperatives and external uncertainties." The right digital health platform partnership will help healthcare organizations differentiate themselves and advance care delivery.
Learn more about digital health platforms and access insights from Gartner's "Market Guide for Digital Health Platform for Healthcare Providers."
Having real-time insights into every experience that matters allows healthcare organizations to understand the patient journey from end-to-end, connect feedback from multiple data channels, make data-driven business decisions that improve their bottom line and drive action at every level to deliver on patient and employee expectations.
Toledo, Ohio-based ProMedica is one of 11,000 healthcare organizations globally reaping the benefits of this strategy, known as experience management.
In this guide, readers will learn how to use experience management to:
- Improve patient experience and drive brand loyalty
- Increase revenue and profits while lowering costs
- Lower employee attrition while boosting productivity
Approximately 45 to 60 percent of a hospital’s revenue and expenses are related to perioperative services, and bundled payment models demand standardization and reliability to be successful. Yet at many hospitals, high variability in outcomes and costs produces a misalignment of goals among physicians, staff and administrators.
Besides delayed cases, slow operating room throughput, dissatisfied surgeons and significant deviations between same procedures performed by different surgeons inhibit organizations from offering competitive pricing or assuming the financial risk of managing community health.
At Wilmington, N.C.-based New Hanover Regional Medical Center, North American Partners in Anesthesia's team led by Rob Shakar, MD, chief of anesthesia, worked collaboratively with clinical colleagues to improve standardization in the total joint program by piloting a perioperative surgical home program in orthopedics.
The program generated outstanding clinical and operational outcomes and saved the hospital $4.2 million in the first year, prompting the hospital to scale perioperative surgical home across 16 service lines that produced an annual return on investment of up to $12 million.
Download this case study to learn:
- The benefits of monetizing the perioperative surgical home program
- How perioperative surgical home program can increase operating room utilization, first case on-time starts and patient and surgeon satisfaction
- How a perioperative surgical home program has decisive impacts on patients, surgeons, efficiency and profitability
A surgeon-authored report of patient-specific planning and placement of aprevo® interbody devices is available to spine surgeons, PAs, nurses and C-suite members.
Examples include single and multi-level fusions in patients diagnosed with stenosis, spondylolisthesis and adult deformity.
Planned versus achieved spinal alignment is shown for personalized surgical procedures utilizing aprevo® for:
- Transforaminal approach with a long fusion for scoliosis
- Anterior approach to address anterolisthesis with lateral listhesis
- Lateral approach for disc degeneration and foraminal stenosis
Becker's Hospital Review recently spoke with three experts on technology in the ambulatory setting about how their organizations leverage technology to create a better patient and provider experience. The organizations represented include Kansas City, Mo.-based University Health, University of Missouri (MU) Health Care in Columbia and Charleston Area Medical Center in South Charleston, W.Va.
Key learnings:
• Why outstanding ambulatory care requires consistency across technology systems
• How to balance clinician preference with technology standardization
• Why artificial intelligence and telehealth are poised to transform the EHR
That shifted in July 2017 when they began using Bamboo Health’s Pings solution to help monitor patient events in real time, improve care coordination efforts and succeed under MSSP.
Download this short report to learn:
- How HMCC reduced length of stay for its managed patients from 25 days to 21 days, resulting in $681,000 in savings
- How HMCC was able to earn $1,258,180 in shared savings under MSSP in just one year
- A real-world example on how Pings effectively coordinated care for a patient who fell while visiting a friend out of state
In this whitepaper you'll learn how to make informed prior authorization decisions quickly, reduce time spent dealing with phone calls and faxes, lower your overall expenditures and improve your members' care outcomes.
Key Learnings:
- Seven findings from American Medical Association studies where prior authorization caused time, money and health outcome detriments
- Two trends contributing to prior authorizations challenges
- Four faith-building statistics from an America's Health Insurance Plans study about the use of digital tools for prior authorization
Download this one-page summary to learn why nursing leaders consistently turn to CareRev's technology to post shifts, manage float pools and maintain flexible staffing.
Key learning points:
- An overview of what the CareRev app offers nursing leaders
- How it enables nursing leaders to ensure flexible staffing and organizational resilience
- Why healthcare professionals consistently book shifts through CareRev's technology solution
To attract and retain those patients, providers need to offer the modern, convenient features they’re accustomed to using elsewhere.
Phreesia recently surveyed more than 4,000 patients about their digital expectations for their care, including how they want to check in, manage appointments, make payments and engage with providers. We dive deep into the survey results and explore their implications for providers in our new white paper, How consumerism is reshaping the healthcare landscape—and how provider organizations should respond.
Read the white paper to learn:
- How patients feel about using self-service technology to manage their healthcare experience
- Digital strategies you can implement to increase access, activate patients and make payments easier
- Ways to identify third-party vendors that keep patients’ sensitive health information secure
- A 3-step checklist to successfully introduce new technologies to your patients
Read this white paper by SCP Health Chief Operating Officer Rob Reilly, to learn proven strategies for integrating artificial intelligence for better care and cost, including:
- Applying AI to health care operations
- Identifying AI specific tools that are critical to success
- Revealing a new hospital operations use case that employs AI
Download this two-page report to get a grasp of the why and how behind incorporating human-centered design into health tech solutions.
Key learning points:
- The difference between user-centered design and human-centered design
- Best practices for involving clinicians in the design process
- The benefits human-centered design has for patients and providers
While many leaders have turned to intelligent automation to expand staff capacity and reduce costs, it is increasingly becoming the basis of sustainable topline revenue growth. To drive growth, healthcare organizations need to go beyond acquiring referral channels to securing patient access across the patient journey via a variety of digital doors.
Using intelligent automation, healthcare organizations can deliver hassle-free primary and specialty care access points. They can also hardwire care progression by guiding patients to stay in-network along their care journeys.
In this whitepaper you will learn:
- Why the pursuit of cost-effective growth cannot be solved by continually increasing staffing levels
- How digitized intake can capture accurate patient information on the front-end to improve clinical outcomes and maximize revenue
- Why patient self-scheduling accelerates patient acquisition and retention
In this whitepaper, readers will:
- Learn the definition and value of conversational engagement
- Understand how healthcare providers can use conversational engagement to scale patient interactions
- Integrate conversational engagement with existing digital experiences to build patient loyalty
Learn how to improve patient acquisition, retention, and loyalty. In this guide, we’ll walk you through:
- The comprehensive strategies, technologies, and proven best practices to advance digital transformation
- Where top organizations are investing today to build a solid foundation for PX's future
This white paper outlines various ways hospitals and health systems can mitigate the harms of healthcare's workforce crisis by better supporting nurses. Learnings include.
How generate a renewed focus on caregiver well-being
How to improve both the physical and emotional working environment
How to create a culture of psychological support
Leaders from Mount Sinai Hospital in Chicago, Intermountain Healthcare in Salt Lake City and more recently participated in an advisory call hosted by Becker's Hospital Review to discuss the benefits of telehealth adoption and what healthcare organizations must do to ensure continued advances in the future. This report offers five takeaways from the discussion.
Key learnings:
- Why providers are embracing a digital-first mindset
- How telehealth can help mitigate staff shortages and boost patient access
- Telehealth's role in future care delivery models
The insights in this ebook can empower finance and supply chain managers to reduce spend and improve compliance every day.
Learnings include:
- Why disparate systems for managing supplies will only ever provide some of the data needed for informed decision-making.
- How visibility of the supply chain creates opportunities for reduced spend and better resource allocation.
- Why empowering the right people with the right tools is critically important to being proactive and being able to capitalize on significant opportunities.
This migration can relieve the financial burden of EHR investment, while also making it simpler for providers to adapt to new challenges.
Download this whitepaper to learn:
How much faster upgrade cycles are completed with cloud-based EHR
How quicker response times are when using cloud-based EHR
How to cure EHR update hiccups
How is change managed in your organization, and which processes could be more effective?
Download this checklist to discover ways to:
Improve visibility into projects, processes and resources
Better communicate change plans across teams
Gain buy-in from key stakeholders
Fortunately, advances in artificial intelligence and automation can enable you to break out of the status quo and accelerate growth.
By using six strategies implemented at leading health systems across the country, you can harness these capabilities to improve operating room access, increase strategic case volumes and capture more market share.
In this whitepaper, learn how to:
- Boost operating room and resource utilization
- Automate manual work to reduce staff workload
- Drive immediate bottom-line improvements
- Optimize referrals and prevent leakage
- Improve surgeon satisfaction
Still, too many hospitals' safety efforts are hindered by outdated tech infrastructures that make implementing solutions far more costly than they have to be, resulting in budget considerations canceling safety concerns. It is unacceptable for the physical well-being of nurses and others to become unaffordable.
This guide includes:
The importance of staff safety solutions, featuring a case study from a healthcare facility
An overview of the immediate benefits of staff safety how
5 steps to improve staff safety in your hospital
With synthetic data:
Conduct research 10x faster
Explore data independent of IRB process
Access broad datasets instantly and dynamically
Share research and insights worldwide
The eBook from MDClone will offer an in-depth guide to synthetic data for healthcare and how unlocking data access can drive innovation across the organization.
Specifically, in the face of rising demand and limited resources, healthcare organizations must unlock capacity by improving their utilization of critical, scarce resources like operating rooms, infusion chairs and inpatient beds. The keys to unlocking this capacity include the use of data, predictive and prescriptive analytics, and artificial intelligence to generate hard ROI during these challenging times.
Leaders from Ochsner Health, RWJBarnabas Health, Banner Health and more recently participated in an advisory call hosted by Becker's Hospital Review and RevSpring to discuss why digital must be a top priority in healthcare organizations' strategy to improve the patient experience.
Key learning points:
How providers are getting to know their patients' preferences
Ways to improve cost transparency
Enhancing self-service options for scheduling and payments
By implementing e-signature technology beyond the EHR, organizations can improve the patient intake and consent process saving patients and providers alike time and money–and reduce the burden upon staff.
This report highlights the challenges, opportunities and costs associated with improving the patient intake and consent process, including:
- 63% of providers say their consent process contains risks as a result of poor document storage and retrieval capabilities.
- 88% of healthcare respondents say e-signature is crucial for their organization — and that number is projected to climb to 93% within the next few years.
- Digital health strategy exists in name only – and that must change.
- Health systems need to swap vendor contracts for true partnerships to succeed on consumerism.
- To achieve virtual care integration, health systems must secure operational buy-in from the start.
- Scale is a catch-22. Proceed with caution.
Seven oncology leaders from across the U.S. recently participated in a roundtable sponsored by Elsevier and hosted by Becker's Hospital Review to discuss how COVID-19 reshaped the oncology field and how they are preparing for a pandemic-adjacent future. Download the two-page report to read the main insights from the discussion.
Key learning points:
The changes organizations are making to prioritize cancer care delivery
The unique role of health educators and support staff
What future oncology care models will incorporate
The outlook on the cost of oncology drugs
Healthcare is on the verge of the interconnected, intelligent future patients and clinicians deserve. This report examines the emerging technologies transforming healthcare and outlines the infrastructure necessary to support the coming connectivity revolution.
Key learnings include:
• The future of remote patient monitoring and device interconnectivity
• Why AI + 5G will transform healthcare technology development
• How an in-house innovation lab is transforming home care
In this whitepaper, we have identified seven best practices to optimize care access that support meaningful results without overly standardizing provider utilization.
Learning objectives:
Understand the most common patient access process obstacles and challenges
Learn how to measure each access point and determine how to increase profitability
Learn best practices to optimize patient access, scheduling and physician engagement
However, there are simple steps healthcare organizations can take to make preferred-language communication easier for patients and providers. When organizations use patients’ language of preference, staff can be more efficient and feel more supported while patients receive more personalized care and have better experiences.
Read this white paper to learn:
The impact of communicating with patients in their preferred language
How preferred-language communication improves patients’ access to care
How technology breaks down language barriers to improve care and meet patients where they are
Other asset-intensive industries like airlines or package delivery services face similar challenges. However, through sophisticated modeling and simulations, organizations in these industries can predict and match supply to demand with considerable accuracy. Every day, millions of packages are delivered on time and scores of travelers safely reach their destinations. The healthcare sector needs the same types of capacity-optimization tools.
These were the overarching themes that emerged during a hospital operations summit as part of Becker's Hospital Review's 12th Annual Meeting in Chicago. Dozens of hospital executives participated in the summit. This white paper is based on their conversations and includes specific learnings from:
- Rush University Medical Center in Chicago
- UCHealth in Aurora, Colo.
- Vanderbilt-Ingram Cancer Center in Nashville, Tenn.
This report provides insight on how to stay ahead of attacks, how to get better at restoring data after an attack and tips to secure cyber insurance coverage.
Key learning points:
The wider organizational impact of a ransomware attack on healthcare
Different methods used to recover encrypted data
The amount of ransom paid by health care organizations
Changes healthcare organizations are making to better position themselves for cyber insurance coverage
Leadership, staff and skillset
With 15 years of experience in asynchronous care behind us, we've found it to be the solution to the biggest challenges facing healthcare:
- Staffing shortages
- Provider burnout
- Delayed and avoided care
- Consumerism
- Health equity
- Expanding access
Health systems that are serious about solving these problems must venture outside traditional modes of care to prioritize patients and providers.
This guide also includes COVID-19: The Largest Case Study on Async.
Learning Objectives:
- How asynchronous telemedicine improves patient experience and loyalty by offering convenience and reduced costs, resulting in newly acquired patients and downstream revenue
- How asynchronous intelligent interviews improve clinical efficiency and directly solve for delayed and avoided care by increasing productivity by 56 percent
- How asynchronous virtual care improves access and health equity for rural, disadvantaged and non-English-speaking populations
To better understand how healthcare leaders are thinking about leveraging technology and CX platforms to solve their most critical challenges, Becker’s Hospital Review conducted roundtables and interviews with several healthcare leaders from both provider and payer organizations. Participants included the chief digital officer for Columbia, S.C.-based Prisma Health and Aetna's former chief innovation and digital officer. This report is based on those conversations.
Key learnings include:
4 digital experience trends identified across patients and members
An overview of the technology infrastructure necessary to support greater convenience in the patient experience
A 3-point assessment of a platform approach to healthcare consumer engagement
Recent advancements in technology and telehealth protocols have the potential to transform traditional maternity care. With proper integration, virtual care can start immediately addressing the leading factors in maternal deaths as identified by the CDC.
As we conducted research to bring together the ideas and concepts for this whitepaper, our team pulled information from recent healthcare news as well as interviewed a series of telehealth specialists, maternity care providers, and women who recently experienced high-risk pregnancies. As a telehealth solution provider, we are actively looking for ways to increase access to care, improve patient outcomes, manage healthcare costs and address gaps that have long created barriers in healthcare. Together we have created the potential for solutions that can almost immediately address the challenges facing present and future families in the U.S.
Augmenting Traditional Maternity Care with Virtual Care:
Close gaps in the care cycle from prenatal to postnatal and newborn care
Increase collaboration between healthcare providers to help identify and mitigate high-risk pregnancy conditions
Streamline provider collaboration while reducing cost of care for patients and providers
MU Health Care, an academic medical center in Columbia, Mo., recently completed an enterprisewide rollout of Amwell’s Converge platform to help achieve its vision of a centralized virtual care model. Through this rollout, the health system improved the patient, provider, and staff experience through features like build-in interpreter services, and the ability to launch a visit directly from the EHR.
In this case study, learn how MU Health Care:
Streamlined and centralized virtual care and deployed it across 35 primary and specialty care locations
Prioritized program features critical to patient, provider, and staff success
Simplified the patient experience by eliminating the need for app downloads and logins
Replicated in-person workflows using a virtual rooming workflow
Real-time location services (RTLS) are an important component of smart hospitals. RTLS technology powered by internet-of-things connectivity can accurately determine the location of people and assets throughout a hospital facility. The benefits of this technology extend from the obvious to the inconspicuous. While asset tracking may be the most common use case, RTLS can also address environmental monitoring, staff safety, hand hygiene compliance and wayfinding challenges as well.
By providing hyper-accurate tracking and monitoring solutions, RTLS technology can help mitigate these challenges.
This report covers:
Integrating RTLS into existing systems
The cost of maintaining legacy RTLS systems
How RTLS can improve the patient experience
Choosing the right platform
In the healthcare industry, the problem of employee burnout has been a major challenge for years. Addressing this challenge has only become more urgent amid the COVID-19 pandemic.
The boom of systems and technology has helped the healthcare industry improve efficiency but also has been a major contributor to provider stress and exhaustion. Siloed information systems and limited connectivity mean clinicians have become human data routers, searching for
relevant information to conduct their work and manually moving information from one system to another.
Download this white paper to learn about initiatives at Olive, the automation company:
Olive is creating the Internet of Healthcare to connect disjointed systems, reduce administrative burden and unleash $1 trillion in healthcare costs.
Olive is providing health systems with state-of-the-art automation technology, growing its partner network to further connected solutions and investing in the enhancement of interoperability and intelligence.
The platform provides leaders at health systems and hospitals with critical tools and capabilities to realize their success, including automations, services, APIs, intelligence through an extensive graph database, semantic interoperability and many more.
The platform provides healthcare technology partners with tools to accelerate build times while reducing the cost of customer acquisition and increasing speed to market.
Then everything changed in 2020, and the supply chain was tested even further. Now, the healthcare sector is reexamining how to build greater flexibility into supply chains while preserving efficiency and adjusting to additional shocks to the system.
Recently, Becker’s Hospital Review gathered health system leaders for panel discussions on the current state of the healthcare supply chain as part of a Supply Chain Forum, which was sponsored by Cardinal Health. Learn how Unity Point Health, Mayo Clinic and Cleveland Clinic turned to new technology and a solid new strategy to identify and solve supply chain issues. It all centers on reimagining the supply chain and optimizing competing priorities such as safety, quality, cost and access to products.
Healthcare innovation is advancing by leaps and bounds, even as much of that innovation happens faster at the conceptual and technology levels than at the actual implementation level.
During a May advisory call hosted by Becker’s Hospital Review and sponsored by T-Mobile for Business, Baron Kuehlewind, healthcare industry solutions advisor at T-Mobile, and a group of strategy, operations and telehealth leaders discussed how new care delivery models, technology and connectivity are colliding to reimagine the continuum of health services.
Download this whitepaper to learn how:
1. Care delivery outside of the hospital is forging ahead under different modalities.
2. Legacy systems are a major roadblock to advancing integration of remote and in-person care.
3. Connectivity is essential to extending care and supporting staff, with a caveat.
Please fill out the form to download the whitepaper.
Reducing length of stay and moving patients to alternative care settings such as ambulatory care clinics and home-based care is a top priority for many health systems. As care shifts to these settings, medication safety and robust inventory management are critical considerations, especially considering that drug shortages aren't expected to go away anytime soon.
During a May 2 panel at Becker's Virtual Annual Meeting, pharmacy leaders from Avera Health, UC San Diego Health and the University of Rochester Medical Center discussed key challenges surrounding medication inventory management and how they're working to address them. This whitepaper offers a summary of the discussion.
Download this whitepaper to learn:
Tools and techniques to improve inventory visibility and reporting
How inventory analytics can support organizational growth
Becker's Hospital Review conducted an online survey among practitioners to learn more about the current state of kit and tray management.
Here are five key takeaways:
1. Kit Check is overwhelmingly seen as the industry-leading vendor for kit and tray management.
2. Respondents see multiple opportunities for technologies to improve medication management.
3. A minority of health systems represented in the survey are currently using kit and tray management vendors.
4. The primary reasons that a hospital system would consider a new vendor are system standardization and problems with a current vendor.
5. When researching new vendors, traditional methods remain most important.
Technology solutions powered by artificial intelligence can help close the gap between what’s expected and what’s achievable.
But a recent industry survey found that a disconnect between the perceived value of digital revenue cycle management tools powered by AI and robotic process automation (RPA) is a barrier when adopting such emerging tech.
Still, about half of leading health systems report they plan to invest in such revenue cycle management tools within the next three years to improve financial performance.
The survey findings were recently released by Waystar and The Health Management Academy, which works with leading health systems and industry partners to identify barriers and opportunities in the sector, representing 150 of the largest health systems in the industry.
Here's what we know: Hospitals that use the technology, value it.
Currently, 6% to 28% of those surveyed report using AI and RPA for front-end, mid-cycle and back-end rev cycle management. Of these, 82% said they adopted the tools to improve financial performance.
Overall, health systems currently using AI and RPA report higher satisfaction with revenue cycle management processes than those that are not using or only considering the rollout of such tools.
This E-book comprises seven reports on the adoption and benefits of AI and RPA that are instrumental to any healthcare team.
Here's what you'll learn:
The No. 1 obstacle to hospital innovation
12 signs it's time to switch clearinghouses
Doing more with less in your revenue cycle
How to increase revenue with coverage detection
During a roundtable session sponsored by West Monroe at Becker’s Hospital Review’s 12th Annual Meeting in Chicago, Hugh Ma, partner at West Monroe, facilitated a discussion among healthcare executives about how digital health's advancement depends on organizations’ abilities to reinvent their operating models. This report is based on their conversation.
Learning Points:
- Learn about unique third-party remote access risks to the healthcare industry - Better understand industry compliance
- Protect access credentials and permissions
- Evaluate compliance using our HIPAA and HITECH checklist
IDC Research reveals the rollout of Health Cloud in Latin America and Canada saw:
3x faster setup for new care plan templates
10% gain in territorial reach
20% drop in enrollment time
Several new loyalty programs, up from just one
However, a wide range of technical, operational and regulatory challenges make it difficult for many healthcare organizations to properly implement home-care models. In this whitepaper by NTT DATA, you will learn:
Why hospital at home is a fast-rising model for value-based healthcare
The benefits and obstacles of a hospital at home system
The best way to implement a hospital at home solution within your organization
Accurate data matching has been a long-time problem in the healthcare industry. The promotion of interoperability exacerbates that problem by creating duplicate and mismatched records if organizations do not have the ability to see through sparse data.
This report is based on an executive roundtable from Executives for Health Innovation (EHI) and the healthcare business of LexisNexis® Risk Solutions, where experts discussed and shared insights on how their organizations plan on complying with evolving interoperability regulations, while addressing the impacts that it will have on their ability to balance customer experience and data security.
Patient self-scheduling can be a strategic lever for organizations to move from patient leakage to keepage at any point in the patient journey. However, the ROI for previous scheduling investments has been constrained by a myopic focus on the experience of one stakeholder group – be it patients, providers, or staff – and the exclusion of others.
It’s time for leaders to take a closer look at why their status quo scheduling processes have fallen short of expectations – and how they can unlock growth goals with self-scheduling.
Readers will learn:
How to empower providers to open their schedules with confidence, free staff from the administrative burden of managing scheduling requests, and proactively nudge patients to schedule recommended care
How to accurately assess the real benefits and potential pitfalls of self-scheduling solutions
Why a leading health system replaced their patient portal with self-scheduling, garnering a 96% patient satisfaction rating
This whitepaper offers tips from leading Epic organizations such as NYC Health + Hospitals and Optum to help you:
Build an Epic hiring plan
Benchmark Epic salaries
Recruit tough-to-fill Epic roles
Navigate remote work challenges
During Becker’s Hospital Review’s 12th Annual Meeting, in a session sponsored by IBM Watson Health, three company leaders — Steve Vance, provider senior business development executive, Danielle Sebastian, implementation manager, and Anna Moore, product manager — led a roundtable discussion about the impact of those limitations on the parties involved and steps organizations can take to course-correct. This whitepaper reviews the 4 key takeaways from that discussion.
Get this report and discover the top five use cases for digital healthcare staffing.
Applicant tracking systems (ATS)
Offer letters
Credentialing
Contracts
Onboarding
Please fill out the form to download the whitepaper.
As this shift occurs, many physicians are seeking new innovations to reduce costs, perform at a higher level and offer care to larger numbers of patients.
This whitepaper features insights from three leading otolaryngologists about the challenges
facing their practices and how they're adopting a new, single-use approach to microdebridement to create a positive clinician and patient experience.
Key takeaways:
- Challenges and opportunities of shifting ENT procedures to the office
- How single-use microdebriders can expand the scope of ENT care delivered in-office and reduce cost of care
Combining in-person, virtual and automated care to not only strengthen the patient experience but deliver better care with improved outcomes. Take a walk through a patient journey and see how care modalities are combined to create a seamless user experience within acute and outpatient settings, all the way to automated and virtual care in the home.
In this infographic you will walk through one patient’s behavioral health journey as they:
• Receive acute psychiatry care in the emergency department and in-patient unit
• Are entered into a virtual outpatient program
• Enter maintenance mode, including therapy at home, coaching, and self-directed care
• Trigger an escalation from automated to virtual care
However, data integration is more important than ever in healthcare, especially for marketers, who are looking to move away from relying on second- and third-party aggregated data to select target audiences. In the age of personalized, organic customer experiences, healthcare marketers are aiming to make their outreach strategies more individualized.
During a Becker’s webinar held in January and sponsored by Salesforce, data integration experts discussed the importance of having a HIPAA/GDPR-compliant customer data platform for driving more personalized engagement.
Download the whitepaper to learn how customer data platforms help meet evolving marketing and user engagement needs by:
- Delivering on expectations for personalization
- Ensuring privacy
- Providing trusted, compliant communication
As this already massive volume of data is expected to more than double in the next three years, many wonder how they will keep up.
Download this ebook, authored by IDC, for a powerful, visual look at trends, surveyed data, predictions and benefits.
Here's what you'll get:
- The hottest topics among healthcare providers today
- The benefits of connected content— and how to build your business case
- The 9 key next steps to get you there
These 10 articles examine current challenges and opportunities in the healthcare experience. Collectively, they amount to actionable guidance for digital health investment. Articles include:
- The top-rated hospitals for patient experience, state-by-state
- Game-changing EHR improvements at Intermountain, UCLA, and 6 other systems
- How one hospital CIO managed to grow his ranks during the pandemic
Specifically, health plans are currently spending valuable time and resources manually reviewing authorizations, which is a time-consuming process that can delay treatments — or worse, be an obstacle to care. Not only this, but with manual reviews estimated costs between $20 to $50 per prior authorization clinical review.
This white paper outlines how payers can automate the prior authorization process to lower administrative burden and operational costs while enabling the delivery of faster, more efficient care.
In this E-Book, you’ll learn five key trends affecting how providers give care and gain an understanding of how technology is turning passive purchasers into active healthcare consumers.
This E-Book explores the benefits of:
- Online support communities
- Self-monitoring apps and devices
- Performance scorecards
- Interactive online health education
The number of companies providing remote care software and services continues to grow, leaving hospitals with a myriad of options to consider as they navigate delivering acute care in the home. An AI-powered, FDA-cleared analytics engine capable of predicting clinical exacerbation is one platform component that many providers see as critical to effective remote patient management.
This insightful report outlines key success factors in developing a hospital at home program as well as how artificial intelligence and machine learning is accelerating the expansion of these programs.
Key learning points:
- An overview of CMS requirements for its Acute Hospital Care at Home Program
- How an end-to-end AI platform supports earlier interventions, thereby improving outcomes and lowering costs
- Steps and considerations to adopt and scale an acute care at home solution
We put together this whitepaper to guide you through that process. It addresses:
- Why you should consider telepsychiatry
- Considerations for your needs assessment
- The questions you should ask telepsychiatry vendors
- How you can streamline program implementation
Whether you’re revamping your existing program or building one from the ground up, these insights can help you successfully go through this process and alleviate pressure on your EDs.
In this whitepaper, two health systems share how they leveraged Cerner and Amwell's strategic collaboration to bring telehealth and the EHR together. At Fisher-Titus Medical Center in Norwalk, Ohio, embedding telehealth in the EHR helped the health system develop a virtual rooming process that strives to replicate the in-person care experience for its providers. University of Tennessee Medical Center recognized that an app-based program required separate patient logins. To circumvent this issue, in collaboration with Cerner and Amwell, UTMC implemented the embedded solution to streamline the patient experience — part of which included invites coming from text or email without additional app downloads or logins.
Read the whitepaper to learn:
- How health systems are integrating telehealth into the EHR to streamline patient and provider experiences
- How two health systems successfully brought telehealth and the EHR together
- How telehealth should set its sights on integration across the care continuum
There are some unique interoperability considerations for orthopedic practices, so practices must take care to ensure they are choosing the right solutions. Download this article to learn the four interoperability keys for orthopedics.
In this article you'll learn why orthopedic interoperability workflows must consider:
- Referrals and transitions of care
- Imaging integrations
- Unique device identifiers
- Plug and play integrations
Discover how Midwest Health System transformed their care management strategy with Deviceless Remote Patient Monitoring, centralized 24/7 care management teams, and streamlined workflows to reach more patients, faster, and with less resources. Over 35,000 patients participated and claims analyses showed a total medical cost reduction of over $30 million.
Read this case study to learn how to:
- Overcome common cost, logistics, and enrollment challenges when scaling RPM to tens of thousands of patients by going Deviceless
- Build an automated post-discharge workflow enabling outreach and enrollment to every patient, regardless of risk status, within 3 hours of discharge, with no lift from the care team
- Help population health care managers manage 10x the national average patient caseload by transforming care management from a manual outbound call model to an automated inbound
When bolting on additional technologies, it becomes nearly impossible to serve as a single point of data-based truth to the organization. With a properly implemented EHR, hospitals will see clearly defined performance and insights that facilitate better, faster decisions in the organization, compared to the lengthy process of compilation, validation and data debate.
Complete the form to get the whitepaper to learn how to:
- Build long-term strategic partnerships that enhance the success of the EHR implementation.
- Understand how to improve clinical outcomes, optimize operations, and enhance user and patient satisfaction through the EHR.
- Discover best practices that result in timely billing, fewer denials, enhanced patient accessibility and overall improved customer satisfaction.
But there’s a big difference between “cloud-based” and “cloud-native” platforms. For most healthcare organizations, a cloud-native solution provides superior benefits over tactics such as managed services or lift-and-shift to the cloud.
Download this visual white paper authored by Frost & Sullivan to discover cloud migration strategy success factors and learn:
- Short- and long-term benefits that cloud-native can deliver that other cloud-based technologies cannot
- Critical success factors for evaluating potential partners
- Security and efficient data migration considerations
- Business case considerations and ROI expectations
Every competitive organization is on a mission to eliminate grunt work for their people. Onboarding, offboarding, name updates, user management and more: Most healthcare IT service desks spin their wheels when dealing with these procedural, repetitive tasks. Fortunately, it doesn’t need to stay this way.
A recent market study from InformationWeek and TeamDynamix took a pulse on the challenges and priorities IT professionals face right now, finding:
Only 8% of organizations operate with a level of maturity where their IT service management technology is fully optimized
The heavy reliance on IT to administer IT service management systems tops all challenges
A lack of automation was the second most challenge burdening teams, which was named by 41% of organizations
36% of organizations said one of their biggest challenges was in integration and workflow management.
Download this market study to read the full market report, benchmark against your peers, and to gain insight into how you can eliminate grunt work and reduce resource drain.
Please fill out the form to download the whitepaper.
Until now, disparate, and disconnected data created operational blind spots making cost control and efficiency unattainable.
If you want to reduce waste and recover resources, gaining 360-degree visibility is a good place to start. Software can help:
- Identify the cost implications behind hidden data.
- Aggregate data from across the implant lifecycle, including explants, recalls and warranty claims processing.
- Automate processes and present key data in a meaningful way that help hospitals and health systems cut the substantial cost.
- Make visible the information for enterprise-level strategies that lead to impressive bottom-line results.
PINC AITM intelligence engine is a technology and services platform that leverages artificial intelligence, natural language processing (NLP) and machine learning to produce evidence-based insights at the point of care. Premier's value-based care focuses on improving healthcare quality through technology tools, while PINC AITM's margin-improvement solutions find and eliminate unnecessary spending, waste and inefficiencies.
With PINC AITM, organizations face a more stable future through the optimization of data, technology, services and scale. Premier understands healthcare and has the tools, data and innovation to power the significant changes health systems need. PINC AITM solutions enable multiple technologies to work together to optimize performance and accelerate healthcare innovation.
Uncover new value with PINC AITM. Download our e-book now.
With the uptick in the number of patients (55 percent in 2021, compared to 40 percent in 2020) reporting that telemedicine provides the same or better quality compared to in-person doctor visits, it’s clear that telemedicine, with its convenience and favorable cost/reimbursement, continues to deliver a much-needed solution to a host of healthcare challenges.
Download the full report and learn more about:
- The 79 percent of patients who prefer to receive a notification when their provider is ready to see them, rather than wait in a virtual waiting room.
- Mobile devices and why they are still the telehealth platform most preferred by patients.
- Telemedicine platforms that optimize for audio-only patient access allow for more equitable provision of virtual care services.
UiPath gathered insights from analysts, partners, customers and its own marketing, sales, product, partnership and customer success teams to determine 10 key automation trends. These trends present a picture of the years to come, the many possibilities automation presents and what hospitals need to take to take advantage.
Download this whitepaper to learn how:
- Task-based workflows are emerging as alternatives to business-application-based workflows
- Semantic automation revolutionizes robotic process automation
- CIOs are raising automation to the enterprise level
Download the whitepaper to learn more about these insights and the benefits of symptom checkers and triage tools for patients, providers and healthcare organizations.
The analyzed data and expert comments were compiled by Infermedica.
Whitepaper takeaways:
- How to navigate patients to the right point of care using symptom checkers and triage tools
- How patient data generated from symptom checkers can support medical consultations
- Strategies to connect symptom checker users to provider booking systems
This whitepaper will explain how the right safety and security management software can help healthcare organizations meet compliance standards and create a safer workplace.
Download this whitepaper to learn:
- Best practices for establishing and demonstrating your environment of care
- How complete, organized and easy-to-analyze data can help solve compliance challenges, track trends and create a safer environment
- Compliance-supporting features to look for in security management software
To discuss these trends, Becker’s Hospital Review and b.well® Connected Health — a healthcare technology company committed to transforming care — assembled a handful of hospital and health system executives for an advisory call. The conversation took place at the end of 2021 and also included participation from b.well® Connected Health’s founder and CEO Kristen Valdes. The following content is based on this conversation. Article Highlights:
- EHR and digital front door solutions are not a digital transformation strategy
- Cultivate a culture of urgency; New competitors are more consumer-savvy
- Digital transformation defined; It’s about winning and retaining more patients for your system
Learning points:
- Understand the critical role culture and leadership play in establishing and sustaining a high reliability environment
- Learn why it’s essential to integrate clinical, operational, and cultural data to get to the root of systemic problems that could cause harm
- Discover why embracing continuous learning helps teams identify, implement, and sustain improvements that produce meaningful results
- Appreciate the importance of a defined and evidence-based operating model for deploying and sustaining a high reliability strategy.
- See how to foster individual and organizational mindfulness to identify risks early, reduce the chances for error, build community, and improve performance
In December 2021, a diverse group of healthcare leaders from across the country met virtually at the Transform: Hospital Operations Virtual Summit to discuss how they are weathering the current storm by using technology to enhance capacity, streamline operations and provide outstanding care to patients.
This whitepaper offers key insights and best practices for these transformation efforts from leaders at Novant Health, Yale New Haven Health and Banner | Aetna. Learnings include:
- How streamlining operations can support better care and expand health equity
- How better data can build organizational resilience
- Why true transformation requires a technology-first approach
This report outlines five key actions healthcare leaders must take to end the call center in its current form.
Download the report to learn:
- The market forces that will continue to push healthcare towards touchless, self-service processes
- How automation and digitization can address the most common roadblocks to seeking care, from registration to scheduling
- Why intelligent automation must eliminate backend work in addition to optimizing frontend experiences
The size and complexity of healthcare facilities often make it easy to lose organizational control over workflows, but location data can solve that for any facility.
Real Time Location Services and the Internet of Things (IoT) are powerful technologies enabling healthcare organizations to achieve new levels of operational efficiency while also improving the patient experience and clinical outcomes.
Key learning points:
- How hospitals are benefiting from location data and IoT-enabled solutions
- Determining which technologies your organization should prioritize
- Real-world success stories of how U.S. healthcare systems are deploying these technologies
This year's executive brief address high-priority problems in healthcare technology, including cybersecurity, supply chain disruption, medical device safety hazards and telehealth. The brief also discusses building stronger, more resilient processes by leveraging innovations and lessons learned during COVID-19.
Download this whitepaper to learn:
- How persistent technology issues, including cybersecurity, can put patients at risk
- How critical issues with medical devices can lead to medication errors and increase patient risk
- How supply chain issues, artificial intelligence, personal protective equipment and telehealth may affect patients and staff
- Steps to take to manage these risks and encourage safe healthcare technology use throughout your organization
The pandemic sped up the timeline.
Now, the most proactive healthcare organizations are exploring initiatives to mitigate the effects of a growing labor shortage. Learn how central video monitoring enabled "virtual nurses" to support bedside nurses and uphold high standards of patient care amid a COVID-19 surge across Houston-based Memorial Hermann Health System.
Key learning points:
- The basic components of virtual care, including the easy-to-use technology involved to interact with patients and bedside staff
- The policies and workflows that best support virtual nursing staff and make for easy implementation
- How virtual nurses can use specialized care resources to alleviate existing staff
Many physicians have begun using virtual medical documentation specialists (MDS) in both hospitals and health systems as well as group practices. More than a scribe, an MDS is a tech-enabled assistant to the physician or nurse, leveraging automation technologies to capture real-time patient-provider conversations and convert them into precise medical documentation with appropriate context. Imagine how happy physicians could be if the documentation burden reduce time in the EHR and help manage:
- Care Gaps and HCC reminders
- Order tests, medications and labs
- Work down backlogs of charting
The emergence (and resurgence) of technology solutions — such as EHRs, telehealth and digital front doors to — helped deliver necessary support to an industry in crisis.
These 10 must-read Becker's articles offer a look into this unprecedented transformation. Readings include:
- Yale New Haven Health saved 470 hours of nurses' time in 1 year with EHR tool
- NewYork-Presbyterian CXO's: 7 principles to maintain relationships with patients in a world of transactions
- 10 hospital innovation execs on how their role has evolved during the pandemic
Now is a pivotal moment for improving critical access management, which is a vital step in
monitoring and securing third-party access. In this white paper, you’ll not only learn why the risk posed by third parties is particularly high, but also how to protect your organization’s data.
Download this white paper to learn:
- The current state of third-party security among healthcare organizations
- The unique challenges around access rights that the healthcare sector faces
- How critical access management can mitigate the risk of third-party threat
At the center of every hectic hospital emergency department are patients and their families, simply wanting to know what's going on. While caregivers do their best to provide new information as rapidly as possible, this can be a challenge.
Boston-based Brigham and Women's Hospital is working to improve communication and patient experience in the ED via the use of digital patient whiteboards. In a recent study conducted by the hospital, 96 percent of participants preferred a room with a digital whiteboard, saying that it improved communication throughout their stay and left them feeling more knowledgeable about what to do post-discharge.
Download this whitepaper to learn how the Brigham team used digital whiteboards in the ED to:
- Display personalized, real-time education and information to patients and loved ones throughout their stay
- Integrate with the EMR to automate clinical workflow and remove administrative tasks for clinicians
- Customize in-room communication to increase portal enrollment, streamline scheduling, and improve care coordination
In recent years, multiple incidents at healthcare organizations have shown that ransomware attacks can bring down systems, interfere with patient care, damage reputation and interrupt the revenue earning capability of an organization.
Forward-thinking leaders understand that taking cyber risk into account when making investments and setting strategies is the most successful path to using data and technology in their healthcare business.
Cyber Risk is Everywhere, Make Sure it’s Part of Your Healthcare Business Strategy provides valuable context and detailed insights to help your organization:
- Assess specific cyber threats to the healthcare industry
- Understand the underwriting landscape for different cyber risk
- Make cyber risk a key consideration in your business planning and strategy
Stagnant compliance budgets aren’t just a barrier to effective regulatory management, they can also pose regulatory risks. To ensure programs receive full leadership support and adequate resources, healthcare organizations must understand the value of their compliance programs in terms of return on investment.
Read this whitepaper to learn:
- Essential ROI-driving factors for a comprehensive compliance program
- How to better position your program to receive adequate support and resources
- The key roles that configurability and analytics play
Enterprise-wide provider scheduling can help optimize your workforce, improve healthcare operations, drive efficiency and ROI, and increase provider satisfaction. Understand essential use cases for enterprise resource scheduling software and learn the key questions you should ask when considering technology vendors.
Topics covered include:
- The value of an enterprise-wide scheduling solution
- Three questions to ask when auditing your scheduling workflows
- Key considerations when evaluating technology vendors
A growing number of hospitals are evaluating the advantages of IT outsourcing as they look to ease financial pressures and free up internal resources while maintaining quality patient care.
This white paper highlights the benefits of an IT partner that offers speed, agility and flexibility, much like David exhibited when battling Goliath.
In this white paper you’ll learn:
- The benefits of outsourcing your healthcare technology to a trusted partner.
- 5 Insights for Choosing a healthcare IT partner in 2022
- Behaviors that trustworthy partners exhibit.
Gain access to all the insights in the 2021 special report, and see why an overwhelming 98 percent of healthcare leaders say their organization either has or is planning to implement an AI strategy.
Get experts’ perspectives on how AI can deliver practical benefits, including:
- Achieving health equity goals
- Automating workflows
- Gaining tangible cost savings
The COVID-19 pandemic underscored the need for greater interoperability in healthcare. The nation’s pandemic response required health systems, labs, public health entities and payers to share information rapidly. These efforts were effective to a degree, but in many swaths of the country, the public health information technology infrastructure fell short.
While the societal and organizational risks are high, some of the mitigation techniques can be reassuringly simple. This paper provides a wealth of advice and support to help organizations adapt to these threats and improve their cybersecurity posture and resilience.
During a virtual roundtable at Becker's Sixth Annual Health IT + RCM conference, three revenue cycle experts attempted to answer that question. Download this 5-point report to get a breakdown of their insights.
Learnings include:
- How to scale up automation initiatives
- How to drive greater efficiency through technology
- How to translate AI investments into real value
This whitepaper describes how typical approaches to prior authorization fall short and why intelligent automation enables revenue cycle leaders to address this challenge at scale.
Download the whitepaper to learn:
- The five most common pitfalls to avoid in prior authorization automation
- What questions to ask of potential automation partners
- How revenue cycle staff can more successfully obtain prior authorizations the first time and prevent costly back-and-forth
Download this whitepaper to learn why interoperability and cybersecurity are critical health system investments. You’ll learn:
- How health systems can leverage interoperability and cybersecurity to help increase clinical confidence, optimize clinical and operational workflows, and extend care delivery
- Where cybersecurity risks lie
- How health systems are using interoperability to drive better patient care
Download this guide now for:
- Reasons why leading health systems implemented asynchronous telehealth as a key tool for improving care delivery
- Learnings from the origins of asynchronous telehealth
- Common misconceptions of asynchronous technology, debunked
- Ways to measure the value of implementing an asynchronous solution
Through this white paper, we examine the Fidelum Partners research that explores the awareness, perceived value, and use of medical device management services by healthcare executives.
In a 2021 Healthcare Industry Trends Survey of more than 1,300 healthcare organizations, 61 percent of respondents said they still use paper fax to transmit patient data. More surprising is that 56 percent of them believe fax will remain a valuable, or even dominant communication method over the next 5 years.
While paper fax won't disappear overnight, once converted into digital documents, technologies can be applied to provide meaningful, analytics-ready data, which can then be submitted into an EHR and consumed within an efficient workflow, supporting true interoperability.
Read the paper to learn how to:
- Improve healthcare data exchange
- Streamline providers' workflows
- Meet regulatory pressures
These 10 must-read articles examine healthcare in the digital era and include CIO predictions about the future of health IT in the next five years, digital health investment red flags, and a look at the use of technology at leading organizations like Cleveland Clinical and Danville, Pa.-based Geisinger.
Healthcare's digital era has arrived. Here's what you need to know.
In this whitepaper, you’ll learn how artificial intelligence-enabled predictive analytics and workflows can make your organization more strategic and proactive. By delivering up-to-date information and actionable recommendations, these technologies can improve OR block utilization while reducing staff overtime and costs.
Download this whitepaper to learn how predictive analytics can:
- Improve surgeon access to OR time
- Align OR staff to surgical demand
- Grow surgical volume
Download this free ebook to discover:
- Why healthcare organizations are choosing to move their content services to the cloud
- How to prioritize your cloud projects effectively
- Quantifiable and additional benefits of cloud deployment
- ROI assessment results for three healthcare organizations
Cybernetics forms a communication loop between humans and technology to elevate the work of healthcare professionals. Executives from systems around the country told Olive and Becker's Healthcare that tapping these technologies unlocks a path to a human-centric approach that uses cybernetics to enhance jobs, not eliminate them.
Learning points:
- Learn about the foundations of cybernetics and how it uses technology to form efficient workflows.
- Analyze avenues for technological investment and new means to enhance the ROI of human productivity.
- Hear firsthand accounts of how health systems are using cybernetics to improve efficiency, improve efficiency, provide real time intelligence to the workforce and reduce errors.
- Learn how this new technology can reduce the overall burden and burnout of workers without workflow disruption, freeing up their capacity to focus on more important things such as patient care.
By downloading this ebook, you’ll learn how automation can improve the healthcare revenue cycle. The ebook contains six must-reads that explain how automation can cut waste and which AI-driven tools are best for your organization.
In this ebook, you’ll learn:
- How automation can save your organization time and resources spent on repetitive tasks
- How connecting quality, finance and analytics can improve outcomes across your organization
- Which AI tools best improve the revenue cycle
Although healthcare has traditionally been slow to evolve, the past 18 months have shown that rapid change is possible. As health systems prepare for the future, many are evaluating new EHR systems.
To better understand the past, present and future of EHRs, Becker’s Hospital Review recently spoke with leaders from Mercy Iowa City and Allscripts.
In this whitepaper, you’ll learn:
- Which EHR goals to have
- How to negotiate a successful EHR contract
- How to choose an EHR that can accommodate new technologies and care delivery models
It’s time to open the door for care built for consumers.
Learning Points
- Increase patient acquisition and reduce patient leakage
- Using patient reacquisition to address delayed and avoided care
- Accelerate top-line revenue generation
- Route and triage patients efficiently
What does this mean for the future of care? Download this whitepaper to learn:
- How COVID-19 has shifted consumer expectations around access to care
- What key trends should be considered when assessing virtual tools for your organization
- What’s needed to develop a truly sustainable approach to hybrid care in 2021
The clerical burden associated with clinical documentation often falls too heavily on individual physicians tasked with accurately documenting conditions at the point of care. This documentation occurs in the EHR, requires time and attention, and can undermine the human element of care delivery as clinicians’ focus is pulled away from the patient in front them toward a digital screen.
This white paper exams the current medical coding landscape and offers insights into how technology can simplify coding complexity.
Download this white paper to learn how your life science organization can:
- Evaluate different patient services programs
- Understand how to get started in-house
- Scale your program with your business
Artificial intelligence can be a solution to healthcare's capacity conundrum, as it allows leaders to efficiently manage critical resources while using predictive and prescriptive analytics to forecast what's to come.
A recent virtual summit hosted by Becker's Hospital Review and LeanTaaS addressed how technology and perioperative "systemness" can improve hospital operations, now and in the future. Perspectives from leaders at some of the nation's leading health systems, including Chicago-based CommonSpirit Health and New York City-based Mount Sinai, were shared during the summit.
Access the top takeaways to know in this whitepaper.
Ready to learn how no-code tools can help your hospital or medical practice work smarter? In this guide, you will learn:
- How no-code workflows can transform your healthcare organization
- How to add the power of no-code to your health tech stack
Consequently, care facilities are now prioritizing tech-based solutions.
In particular, artificial intelligence can be applied to the video recordings taken in most hospital patient rooms to better categorize alarms related to movement in those rooms. AI-assisted Augmented Video Analysis (AVA) systems can provide additional information and data to hospital decision-makers, resulting in more accurate warnings and alerts, among other benefits.
In this white paper, you’ll learn how:
- AI and machine learning work hand-in-hand with video systems
- Advanced Video Analytics systems function in a hospital room
- Patient privacy can be protected using AVA systems
- Using AVA systems can benefit patient care and your bottom line
Our analysis examines the challenges and available solutions in leveraging data analytics and business intelligence for three main organizational domains: Clinical, Operational/IT, and Administrative/Executive.
- Meeting current and future expectations for care delivery in virtual environments
- Defining success for operational, administrative, and clinical domains
- Leveraging telehealth business intelligence to optimize efficiency and improve the patient experience
This case study covers how the health system:
- Embedded telehealth throughout the enterprise to cover the full spectrum of care across home and hospital settings
- Seamlessly integrated telehealth within its operations and care delivery
- Partnered with Amwell on a series of key integrations involving the patient portal, the EHR, and hospital room TVs
We researched these emerging digital disruptors and analyzed them for the breadth of their offerings and presence in the consumer and/or business marketplace.
As leaders, you want to make the right decisions to secure your place in the competitive landscape regionally and globally. Achieving that level of digital dexterity provides an opportunity to delight customers and achieve provider objectives. In so doing, you’ll achieve your organization’s goals for market leadership, differentiation, clinical revenue and margin.
Download our white paper today to understand where you and your competition fall in the following categories:
- Niche disruptors
- Digital enablers
- Game changers
- Transformation accelerators
The appointment workflow of old can't support the needs of today's patients and health systems. Download this guide to learn how to optimize patient appointments.
Key learnings:
- How the pandemic exposed frailties in legacy systems
- The consequential health IT changes required to address these challenges
- How enterprise imaging can drive improved agility and performance for imaging services
This white paper outlines the opportunity for acute and post-acute care providers to leverage interventional analytics to risk-stratify patients, standardize care and embed best practices across the
network.
Download this whitepaper to learn:
- How live data improves network performance
- How interventional analytics can prevent readmissions and improve length of stay
- The importance of risk stratification and standardization throughout the care continuum
- The qualities of a successful partnership between acute and post-acute players
This landscape leaves plenty of questions to be answered: How should healthcare organizations approach digital transformation? What should they consider when designing a next-generation consumer experience? How will they drive engagement? And how can they do it quickly?
Download this whitepaper for a closer look at why data normalization is needed, the downstream impact of data loss in healthcare, and how adding a robust terminology layer to the process can help solve data quality problems before they even arise.
In this whitepaper, you’ll learn:
- The critical link between data quality and data standardization
- Why standardizing clinical data can be such a challenge
- The foundational role of terminology in healthcare data
It's also elevating the efficiency and effectiveness of the workforce.
No, AI is not replacing humans. But it is easing administrative burdens and allowing staff to tackle higher-value work and collaborate with teams and patients.
What once was an option for convenience soon became a necessity, and the entire spectrum of healthcare has been affected. From adopting the technology platforms to strengthen virtual care best practices, to embracing clinicians’ “webside” manner, telehealth is calling for a new path forward and it is going to be increasingly important for all members of the healthcare industry to remain open and innovative in the face of these new challenges.
In this whitepaper, industry experts illuminate key components of adopting and deploying a telehealth strategy in the face of COVID-19, a strategy that will also reach patients where they are and deliver the care they expect as consumers. Regardless of how we combat the pandemic, telehealth has already proven to be a vital piece of many organizations’ care delivery models, and this whitepaper lays out how to develop the best strategy for achieving success in this new world of healthcare.
To support infection prevention efforts, the industry is now beginning to leverage tech to reduce the room for error. How? By adding in automated pathogen reduction technology as a supplement to existing cleaning protocols.
HIPAA was enacted to create national standards to protect sensitive patient health information, and many hospitals face fines for noncompliance. In this webinar, you’ll learn how a leading healthcare provider upgraded its security response and preparedness to comply with HIPAA and protect valuable patient data.
You’ll also learn:
- Why ransomware, phishing and data breaches are key attack vectors in healthcare
- Why compliance with HIPAA is federally mandated to protect patient records
- How Keysight provides solutions to comply with HIPAA and technologies to respond to cybersecurity threats
This whitepaper shares best practices for using automation and AI to increase telehealth self-pay collections and reimbursements and streamline manual virtual visit workflows, all while providing a delightful experience for patients.
Download the guide to learn:
- A proven 3-step strategic framework for using automation to improve virtual visit efficiency
- 6 workflows across the patient journey that can be automated to increase telehealth program efficiency and revenue capture
- Best practices for avoiding increased staff busywork and reduced provider efficiency from telehealth visits
This whitepaper shares strategies and best practices from automation technology adopters like Intermountain Healthcare on maximizing ROI across patient, clinical, and RCM workflow automation.
Download the guide to learn:
- An overview of robotic process automation (RPA) and artificial intelligence (AI) capabilities in healthcare, and how they can be used to power workflow automation
- How to prioritize which workflows to automate and how to measure the ROI on automation
- How to assess different automation partners and platforms based on your organization’s technical maturity and area of focus for automation
- How to build and scale an agile approach to launching and iterating on automated workflows
- Examples of how leading health systems have automated patient access, population health, and revenue cycle management workflows with Notable
This quick-read report lays it out. It covers:
- The evolution of threat detection and response
- How to separate fact from fictitious vendor assertions in such a crowded market
- The next generation of MDR with a three-pronged approach to prevent, detect, and respond to cyber-attacks
Over that time, they learned that integration between Interlace Health and Meditech is crucial to KDMC as the health system strives to eliminate human error, standardize processes, and accelerate consent completion.
While paper consents get lost or must be carried around in a paper chart until they are scanned into the EHR, Interlace Health’s eConsent forms are instantly archived into Meditech.
With Interlace Health, KDMC has decreased forms by 60 percent and now has more meaningful interactions with patients.
Emerging remote monitoring solutions are taking patient engagement to the next level while increasing provider access to essential clinical information.
These 9 must-reads examine the regulatory environment, emerging monitoring solutions and what hospital innovation chiefs want from health IT.
Read this paper to learn how you too can use ADT notifications to:
- Enhance digital interoperability to improve care coordination, and health outcomes
- Streamline staff workflows and solve other transitions of care challenges
- Roll out ADT notifications without over burdening your in-house IT resources
Read this whitepaper to learn about the challenges uncovered in the recent HIMSS survey and how to address them including:
• What stands in the way of HIT interoperability success
• How to bridge interoperability gaps surfaced by the pandemic
• Solutions for healthcare content and images that improve interoperability
This whitepaper summarizes key findings from several of those studies, such as:
- Institutions using the LEAF System reported reductions of sacrococcygeal HAPIs by up to 85%
- Adherence with institutional turn protocols – critical to prevent HAPIs – rose by up to 95% at institutions using the LEAF System.
- Hospitals using the LEAF System avoided up to $1.4 million in HAPI costs and reported HAPI treatment ROI of up to $3.4 million.
Download the whitepaper to learn:
- The limitations of data and risk scores for actioning SDOH.
- How AI can save millions by helping target beneficial investments for socially vulnerable communities.
- How AI inferences and recommendations can lead to more productive conversations with patients about potential barriers to health.
This whitepaper will explore:
- How mobile apps can improve patient care and provider revenue
- Cost pressures facing providers currently and post-COVID-19
- How patient non-compliance harms revenue
- The prevalence of smartphones and use of technology during the pandemic
In this white paper, you’ll learn how to integrate technology and equipment with the physical environment by:
- Determining the specific needs of your facility and team to gain buy-in
- Reconfiguring your existing space to make technology use easy, safe and efficient
- Implementing ergonomic solutions into the care environment with ongoing evaluation
Key points include:
- How IT is evolving and why organizations need to adapt to a new world of healthcare delivery
- The top five drivers of change in healthcare
- The keys to success for changing times in healthcare
In this whitepaper, we explore:
- Reducing wait times with virtual providers in triage.
- Ensuring continuity of care with virtual follow-up for discharged patients.