White Papers - Now Available for Download

The following white papers have been made available to readers of Becker's Hospital Review. Click on a category below to see the whitepapers available on that topic.

Source: TransUnion
Most hospitals’ internal processes can find up to 99% of health insurance coverage. However, without a holistic collections strategy in place, 9 times out of 10 there’s $100s of thousands to $10s of millions left on the table.

Read Four Ways to Uncover More Hidden Revenue to find out how you can recover every earned dollar by:

  • Maximizing overall yield through insurance discovery
  • Identifying more overlooked coverage you hadn’t realized you were missing
  • Overcoming industry challenges that affect reimbursements

Click here to download this whitepaper.
Source: Vizient
What if there was a way to plan better and budget smarter? The January 2019 Vizient® Drug Price Forecast provides a detailed projection of prescription drug price trends for 2019-2020. Using our industry-leading analytics and pharmacy expert insights, this twice-yearly report helps pharmacy leaders anticipate and manage drug spend across their health systems.

This report offers valuable information on:

  • Projected price increases, listed by generic drug name and by therapeutic class, through June 2020
  • Market dynamics that are likely to have an impact on drug spend
  • Critical industry topics such as drug shortages, rising prices, the adoption of biosimilars and more

Click here to download this whitepaper.
Source: LendingUSA
Today's medical practices have more options than ever to help patients pay for services — but they're only useful if patients take advantage of them. In fact, patient hesitation regarding procedure costs may be depriving your practice of thousands of dollars in lost revenue each month, which is why offering patient-friendly financing is crucial to the growth of your business. In this whitepaper, you'll explore the ins and outs of patient financing options and learn specific tips for presenting financing and growing revenue.

  • The Evolution of Patient Financing - The way your patients expect to pay for treatment has changed dramatically in the last few years. Discover what this means for your business.
  • How to Offer Financing - One of the biggest obstacles to treatment acceptance is usually cost. This eBook has tons of helpful tips on how to best offer financing so you can increase acceptance rate.
  • Why Financing is Better for Patients - Financing allows patients to pay the out-of-pocket costs for procedures in low monthly payments, while ensuring you get paid quickly and reliably.

Click here to download this whitepaper.
Source: Medpricer
American hospitals are collectively overspending $39 Billion annually on purchased services. See how leading healthcare providers are addressing this critical issue through purchased services program management. Download the guide “Recover Wasted Spend: Your Savings Strategy Starts Here” to learn the practical steps of how to:

  • Assess your purchasing landscape to develop a savings roadmap
  • Apply an infrastructure to implement your purchased services strategy or to scale your mature program
  • Determine the steps required to get a comprehensive view of your clinical and non-clinical outsourced spend

Click here to download this whitepaper.
Source: Optum 360
Time to raise the bar on internal and payer communication. The health care landscape continues to experience shifts driven by mergers and acquisitions, Medicare cuts and value-based care – multifaceted changes stressing the bottom line at health systems across the country today.

The responsibility of health system finance leaders to maximize contract value is more complex than ever. In this white paper, learn more about how best-practice organizations are improving their contract management and getting the most from their contract yield by:

  • Increasing internal communication and coordination
  • Opening regular communication channels with payers

Click here to download this whitepaper.
Health IT
Source: Capella University
It's no secret clinicians are frustrated with EHRs. However, digital patient records have contributed to numerous improvements in care and will remain a permanent fixture in healthcare for the foreseeable future.

EHR adoption is "nearly universal" among acute-care hospitals today, with 96 percent of facilities live on the technology as of 2015, according to an analysis by the Office of the National Coordinator for Health IT at HHS. Yet without clinician buy-in, hospitals and health systems cannot fully capitalize on the technology's benefits.

As health IT becomes more integrated into hospitals' clinical and operational workflows, it will become increasingly important for clinicians and executives alike to understand how EHR systems work. Formal training offers one solution to ensure hospital staff — from front-line employees to C-level leadership — get the most out of these systems.

In this white paper, readers will learn:

  • The history of how EHRs were integrated into the hospital setting in the U.S.
  • Examples of how leading providers are using EHRs to support patient care improvement efforts
  • How education programs can support hospital leaders in building IT efforts and maintaining clinician buy-in

Click here to download this whitepaper.
Source: URAC
There is growing evidence that telehealth expands access to care, improves health outcomes and healthcare quality, increases patient engagement, and reduces healthcare costs. Yet skeptics are concerned about increased utilization and lack of ROI. This URAC Industry Insight Report offers perspectives from leaders on the front lines of telehealth, who are witnessing the risks and rewards as telehealth adoption accelerates rapidly with the transition from volume to value.

Proven outcomes from Kaiser Permanente and University of Pittsburgh Medical Center telehealth programs


  • Insights from the University of Rochester Medical Center’s launch of a Project ECHO program for geriatric mental health
  • How Northwell Health is tackling its expansion to consumer-facing telehealth
  • Why telehealth data will help reduce costs and improve health outcomes for patients with multiple chronic diseases
  • And much, much more.

Click here to download this whitepaper.
Source: Ergotron CareFit
Battery power is an often overlooked, yet essential, component in today’s healthcare environments, especially for mobile medical carts that bring electronic medical records and tools to the patient’s bedside and across your entire campus. To support the best care, battery technology and its associated equipment needs to be safe, tested and reliable. In this white paper, you’ll learn about the battery technologies available to power your organization’s medical carts, along with:

  • The importance of selecting a technology that protects against battery-involved fires
  • Which features you should consider during battery selection
  • The advantages of Lithium Iron Phosphate (LiFe) batteries, including longer cycle life

Using this information, you can power your mobile medical carts with the right battery system that allows caregivers to spend less time focused on charging technology and more time on what’s most important—their patients.

Click here to download this whitepaper.
Source: Scorpion
The patient experience has changed.

Today’s experience doesn’t start when the patient walks in the door of your hospital or clinic; it starts the moment the patient asks Google about that mole, that itch, or that sore throat…

Which is why having a strong digital marketing strategy is so important for your healthcare organization.

In the whitepaper, “Why a Strong Digital Strategy Is a Critical Component of the Patient Experience,” you’ll learn how to create that strong digital marketing strategy, so you can start giving patients the end-to-end experience they expect.

In this whitepaper, you’ll get:

  • A real-life story of a concerned father whose patient journey started on a smartphone
  • An analysis of how the Internet has disrupted traditional healthcare, from patient expectations to the way care is delivered
  • Digital marketing strategies you can use to meet patients right in their moment of need, build awareness of your healthcare brand, and increase revenue

Click here to download this whitepaper.
Source: North American Partners in Anesthesia
Quality data drives clinical excellence across healthcare service lines and facilities, influencing protocols to improve patient safety and satisfaction and increase volume, among other applications.

NAPA CEO John F. Di Capua, MD says, “Hospitals make money when patients become loyal to one health system…for many young families, their first step in building a hospital relationship begins with a great childbirth experience.” This white paper addresses:

  • How QI has evolved over a century to monetize value over volume
  • How millennial moms, representing 83% of new mothers, are now the $2.4 million social media influencer—and what that means for obstetric services and hospital brand loyalty
  • How NAPA deploys QI intelligence to solve problems and create value for its healthcare partners.

Click here to download this whitepaper.
Source: Simplee
The consumerism revolution in healthcare continues well into the new year. With the recent CMS price transparency rule and increasing out-of-pocket costs for patients, innovative health systems are realizing the need to create a consumer-centric patient financial experience to respond to the rapid changes.

Patients want and expect an easy-to-use and easy-to-understand solution when it comes to paying their healthcare bills. St. Luke’s University Health Network recognized they needed to strive for a patient financial experience that met the standards that Amazon and other major online retailers have trained consumers to expect. This motivated St. Luke’s to invest in their patient financial care, which in turn resulted in positive results in collecting, building patient loyalty, and overall long-term organizational growth.

Download this whitepaper to learn more about:

  • How to address the critical challenge of healthcare affordability
  • Enhancing the patient financial experience through easy-to-use and easy-to-understand solution that drives results
  • Empowering patients by providing access and tools

Click here to download this whitepaper.
Source: Premier
In an effort to overcome the fragmentation and perverse incentives that discourage coordinated, cost-effective care delivery, healthcare provider members of Premier are designing and implementing clinically-integrated, high-value networks. To further identify improvement opportunities, Premier analyzed nearly 24 million emergency department visits across 750 hospitals and found that approximately 4.3 million visits associated with patients who have at least one of the common six chronic conditions were potentially avoidable. Best practices from Premier® and its members suggests that a patient-centric, physician-aligned care management model can be effective in reducing avoidable emergency department visits, with a savings potential of up to $8.3 billion annually.

Click here to download this whitepaper.
Source: Cedar
As patients shoulder more of the costs of their medical care, the financial fate of hospitals, health systems and medical groups depends on the ability to deliver high-quality clinical care and a positive financial experience to patients. By modernizing billing and payment methods, healthcare organizations can simultaneously improve collection rates, time to collect and the patient experience.

Download Cedar's whitepaper to learn about:

  • Why patients aren't paying their medical bills
  • What a better patient experience looks like
  • How Westmed Medical Group boosted key financial metrics

Click here to download this whitepaper.
Source: Medline
As California’s historic Camp Fire finally gets under control, it was only a year ago southern California battled the Thomas wildfire, another huge and devastating fire. Learn how Ventura Country Medical Center (VCMC), the main medical facility for the area, prepared for and responded to the Thomas fire to keep its doors open and continue delivering essential medical and surgical services to the county’s residents.

Read the white paper to learn how VCMC managed this disaster:

  • Developed emergency action plans
  • Conducted mock drills
  • Set up incident command center
  • Collaborated with supply partners and local community partners

Click here to download this whitepaper.
Source: Johnson & Johnson
Patients are increasingly behaving like consumers in a healthcare setting. As a result, they expect enhanced services and experiences when engaging with providers and health systems. How can health systems engage patients in an integrated effort that aligns with strategic goals to improve patient outcomes, improve efficiencies, reduce costs and enhance patient satisfaction?

This white paper examines important conditions and trends driving consumerism, evidence of the economic and reputational value of a positive consumer experience, examples of health systems successfully improving the patient experience, and a Johnson & Johnson Medical Devices Companies approach to working with health systems to embrace the new era of consumerism.

Click here to download this whitepaper.
Source: Allscripts
Shifting to a value-based care model is not without its challenges. But when done right, these approaches can yield substantial benefits for both providers and patients. Holston Medical Group (HMG), which provides care throughout Northeast Tennessee and Southwest Virginia, is an example of an organization that has thrived under a value-based approach.

This case study examines several successful value-based initiatives, including a physician-led Accountable Care Organization, which recently earned HMG more than $7.2 million. Fill out the form to the right to learn how HMG champions a patient-centered, data-driven approach to care.

Click here to download this whitepaper.
Source: B.E. Smith
Did you know that Catholic Health Initiatives and Dignity Health tapped Daniel Morissette to serve as CFO of the organization created by its merger, while Denise Brooks-Williams is filling a newly created senior vice president and CEO position for Henry Ford Health System’s north market? Philadelphia-based Jefferson Health selected Austin Chiang, MD, to serve as chief medical social media officer, a newly created role and Steven Choi, MD will serve as Yale New Haven's inaugural chief quality officer.

The fourth quarter of 2018 was abuzz with healthcare executive moves, including more than 70 CEOs and presidents who stepped into new roles, retired or resigned during the quarter. Altogether, at least 121 hospital and health system C-suite executives were on the move during the final three months of the year.

Keep track of all the 2018 fourth quarter C-suite executive moves with this report.

Click here to download this whitepaper.
Source: Virence Health
Phoebe Putney Health System recognized that excessive overtime was costing their organization millions of dollars. The CNO and CFO worked together to create a cross-functional team that could launch a workforce management initiative to save the organization $3M in one year.

Learn how:

  • Standardized staffing practices and technology created the foundation of their initiative
  • A prioritized rollout helped them realize cost savings more quickly
  • Improved staffing processes delivered both staff satisfaction and cost savings
  • Creating a 24/7 central staffing office provides a hub for moving staff more efficiently to minimize agency and overtime costs

Click here to download this whitepaper.
Source: Imprivata
Geisinger Health System is rooted in innovation and constantly searching for new and better ways to care for patients. One way Geisinger has led the pack is with their holistic approach to reducing opioid abuse by implementing electronic prescribing for controlled substances (EPCS).

Geisinger’s commitment and choice – to “do good” – also allowed them to “do well” — saving them almost $1M a month. By implementing Imprivata Confirm ID for EPCS™ in conjunction with other safety and security measures, Geisinger is realizing huge returns on their investment.

Read our whitepaper to learn how Imprivata Confirm ID for EPCS has enabled Geisinger to:

  • reduce opioid prescribing
  • improve provider and patient satisfaction and increase patient safety
  • generate significant cost savings and return on investment

Click here to download this whitepaper.
Source: Patient Safe
Like many technologies, mobility adoption in healthcare has followed three successive phases:

  • Phase I: Ad hoc reaction to individual pain points via point solutions
  • Phase 2: Collective awareness of the fragmentation consequences of these point solutions and migration towards integrated platforms
  • Phase 3: Clarity on the need for an integrated strategy, supported by repeatable processes and the ability to monitor and manage towards intended outcomes.

Although there are pockets of excellence and promise, as a whole, our industry is still far from repeatable processes and true predictable outcomes management of mobile technologies. The PatientSafe Mobile Maturity Model for Healthcare® serves as a navigation framework and strategy map to help health systems achieve the highest level of mobile technology adoption success broadly, but especially in the context of clinical communication and collaboration investments.

Read the whitepaper to understand the 6 key capabilities to consider and 5 stages of mobile maturity in healthcare organizations.

Click here to download this whitepaper.
Source: Vituity
Today’s hospitals are challenged to improve quality while reducing costs. More than ever, physicians, advanced providers, nurses, and staff need to work together to find innovative solutions to provide effective, high-quality care. Learning collaboratives foster team integration.

Innovation and transformation don’t just happen. They require prioritization, resources, leadership, and time. In this white paper, you will see how collaborative learning can help hospitals to:

  • Implement new processes that quickly produce meaningful results
  • Improve team collaboration and efficiency
  • Gain higher satisfaction scores from providers and patients

Click here to download this whitepaper.
Source: Spok
In a recent study of more than 1,200 clinicians, 87 percent say that alarms for non-actionable, irrelevant issues “occur frequently,” a jump of more than 10 percent in five years. The problem is growing with the proliferation of monitoring devices in hospitals. It’s time to make alarm management a priority, to protect patient safety and to mitigate provider burnout.

This guide includes:


  • Insights on the latest alarm surveillance technology.
  • Eight steps in a successful alarm management improvement process.

Click here to download this whitepaper.
Source: Schumacher Clinical Partners
While patient satisfaction scores undoubtedly help gauge the experience from a single episode, they ultimately fall short of a larger, more important goal: to get patients to see the health system and its providers in a spirit of long-term partnership and collaboration. Instead of focusing on episodic patient satisfaction, the way to create real value is to earn patients’ loyalty.

In this white paper, you’ll find:


  • A framework for starting the shift to patient loyalty
  • The top five loyalty drivers you can influence
  • Three domains of change that will help earn the patients’ trust beyond a single episode


Click here to download this whitepaper.
Source: BE Smith
Did you know that Columbus-based OhioHealth CEO, David Blom is retiring after 17 years, while Richard Davis became CEO of Henry Ford Hospital? New York City-based NYU Langone Health selected Daniel Widawsky to serve as CFO and Beth Beckman will serve as Yale New Haven's inaugural chief nursing executive. 

The third quarter of 2018 was abuzz with healthcare executive moves, including more than 55 CEOs and presidents who stepped into new roles, retired or resigned during the quarter. All together, at least 120 hospital and health system C-suite executives were on the move during the third three months of the year.

Keep track of all the 2018 third quarter C-suite executive moves with this report.

Click here to download this whitepaper.