The video, which features hospital workers of all levels holding cards that read “I am the Patient Experience,” was shown to the conference’s attendees. The annual event brings together healthcare executives, practitioners and researchers focused on improving the patient experience.
On Tuesday, The Beryl Institute’s sister organization, BerylHealth, announced it has partnered with Baird Group to provide hospitals and health systems targeted solutions to improve customer services and patient experience.
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Beryl Institute Seeks Public comment on Patient Experience Body of Knowledge
