Friday, September 22 3:15-3:55 pm

TRACK A - Keynotes & Health IT
TRACK B - Health IT
TRACK C - Health IT
TRACK D - Health IT
TRACK E - Revenue Cycle
TRACK F - Revenue Cycle
TRACK G - Revenue Cycle
TRACK H - Revenue Cycle
TRACK I - Thought Leadership


A. Getting to the Bottom Line: Investing in Data Analytics to Reduce Operational Costs
-- Soyal Momin, Vice President, Analytics, Presbyterian Health Services

Operations is one of the greatest opportunities for healthcare organizations to eliminate waste and reduce costs. This presentation examines how PHS — an eight-hospital integrated healthcare system, statewide health plan and growing multi-specialty medical group — used a single analytics program to target operational expenses and improve patient care. Attendees will learn: 

  • How PHS created a unified enterprisewide analytics program;
  • How PHS gained multistakeholder buy in to reduce operational costs, improve clinical quality and support care management;
  • And the advantages of consolidating analytics operations. 

B. Predictive Analytics: A Realworld HIE Experience Transforming Itself 
-- Mark Jacobs, MHA, CPHIMSS, FHIMSS, Chief Information Officer, Delaware Health Information Network

This session will discuss how a HIE, as a data ecosystsem, is serving ACO’s and Value-based payment models for providers in Delaware. There are significant challenges with disparate data from multiple stakeholders that exist when standards do not exist to feed providers the necessary data for analytics, transitions in care, bundled payment and population health. The audience will learn how DHIN has overcome the challenge and is now meeting our vision to make data useable.


C. Reserved


D. Innovation and Improved Revenue Cycle 
-- Cheryl Kreider, MBA, FACHE, Vice President, Ambulatory Growth, Mercy Health System 
-- I. Vergules, MSN, Consultant of Design/Build of Contact Centers, Mercy Health System 
-- M. Kelso, MBA, MS, Director, Patient Access, Mercy Health System


E. Market vs. Medicine 
-- David Johnson, Chief Executive Officer, 4sight Health

Strong incumbents maintain our ailing healthcare system's status-quo for their own vested interests. They make incremental improvements on flawed business models rather than embrace value-creating capabilities and lower cost structures. New business models are emerging that deliver better healthcare for less money with more transparency and enhanced customer experience. In this compelling discussion on the bottom-up innovation transforming American healthcare, author David Johnson goes beyond diagnosis to describe how market-driven approaches will convert our ‘sick-care’ system into a true healthcare one. Specifically, the audience will learn: 

  • How new consumer market power is normalizing supply / demand relationships.
  • How disruptive population-health pricing models are promoting care management and reducing unnecessary acute utilization
  • Why U.S. healthcare has the ability to leapfrog centralized health systems through innovation, value creation and customer-focused service delivery

F. Integrating Revenue Cycle Processes into the EMR 
-- Rudy Braccili, Jr., MBA, CRCE, Executive Director, Revenue Cycle Services, Boca Raton Regional Hospital


G. Improving Service Quality and Patient Satisfaction Through IT 
-- Roger Kropf, PhD, Visiting Professor, Department of Health Sector Management and Policy, School of Business Administration, University of Miami

This session will describe a process for identifying technology that improves patient satisfaction. The process identifies areas where value to the patient can be enhanced. Examples of technology that can increase value will be presented. Participants will: 

  • Learn how to identify changes that could improve value as perceived by the patient.
  • Learn how to assess the impact on patient satisfaction.
  • Apply the process to examine alternatives for patient engagement using web-based, text-based and video communication.

H. Reserved


I. Innovation in Emergency Departments / How Do EDs Prepare for Value based Care 
-- David J. Adinaro, MD, M.Eng., FACEP, Chief Medical Information Officer and Patient Safety Officer, St. Joseph’s Healthcare System 
-- David Morales, Executive Vice President and Chief Strategy Officer, Steward Health Care System 
-- Michael Kirchhoff, MD, FACEP, Cooper University Health Care 
-- Megan Ranney, MD, MPH, FACEP, Director, Emergency Digital Health Innovation, Rhode Island Hospital/ Brown University 
-- Moderated by YiDing Yu, MD, Founder and Chief Medical Officer, Twiage; Instructor, Department of Population Medicine, Harvard Medical School

A discussion of the role emergency medicine plays in value-based care, including strategies to reduce unnecessary admissions, improve patient flow and manage care costs.

Recommended for: CMOs, CMIOs, Physician Leaders


J. Creating a Learning Health System: Translating Research into the Standard of Care
-- William E. Smoyer, MD, FASN, C. Robert Kidder Chair; Vice President and Director, Clinical and Translational Research, The Research Institute at Nationwide Children’s Hospital; Professor of Pediatrics, The
Ohio State University

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