Recent healthcare provider changes made it clear to officials at Florida Hospital that “we’re paid for the services we document, rather than the services we provide,” says Jeff Hurst, senior vice president at the nonprofit healthcare organization, based in Orlando, Fla.
To aid documentation, the nonprofit Florida Hospital launched the Nuance Clinical Documentation Improvement (CDI), which uses the J.A. Thomas Compliant Documentation Management Program. The hospital system phased in the software over a 10-month period, through May 2015.
“We launched CDI because it became clear to us that healthcare is changing from a fee-for-service to a fee-for-value model, from a financial standpoint,” Hurst says.
The hospital system now uses the patient documentation software throughout eight facilities in central Florida metro locations that together comprise 2,600 hospital beds. Florida Hospital/Adventist Health System operates 25 hospitals across Florida.
The hospital system is next phasing in computer-assisted physician documentation technology, also from Nuance, that brings language understanding and voice recognition into CDI software. It calls upon Dragon Naturally Speaking for dictation and for access and clarifications to customized CDI terms.
The current Nuance program used at Florida Hospital is much the same as the language understanding solution in that it marries clinical, documentation, and coding processes. It translates a patient’s clinical status into coded data that is used for quality reporting, physician report cards, reimbursement, public health data, and disease tracking and trending. Click here to continue>
