Zuckerberg San Francisco General Hospital Finds a Breakthrough Approach for Engaging Safety-Net Patients

Zuckerberg San Francisco General Hospital (ZSFG) is a safety-net hospital affiliated with the University of California San Francisco (UCSF Health). They have a largely underinsured, diverse population in terms of ethnic background, languages spoken, and socioeconomic status.

Editor's Note: This article originally posted on CipherHealth's website.

These patients can be hard to reach or engage in health care due to a number of factors: they may not have a phone, change phone numbers often, have an unstable housing situation, or be non-English speaking.

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