The top 8 reasons physicians say they won't use virtual care

Jessica Kim Cohen -

An estimated nine out of 10 physicians see the benefit of virtual care technologies, although many also voice concerns about their current functionalities, according to a new survey from audit and consulting firm Deloitte.

Deloitte polled 624 primary care and specialty physicians from across the U.S. about their attitudes toward telehealth technologies — including email, video and remote patient monitoring — and what health systems can do to encourage physicians to embrace virtual care.

Here are eight reasons physicians said they wouldn't use virtual care technologies:

1. Potential medical errors: 36 percent

2. Workplace doesn't offer these technologies: 35 percent

3. Security and privacy of patient information: 33 percent

4. Patients aren't interested or don't have the technology to support virtual care: 23 percent

5. Won't work with current practice workflow: 22 percent

6. Increased practice costs: 18 percent

7. Aren't interested: 8 percent

8. Don't see a need to add to practice: 5 percent

Eleven percent of respondents indicated none of these options captured their concerns about adopting virtual care technologies.

To access Deloitte's survey, click here.

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