Survey: 78% of patients interested in combination of in-person, virtual healthcare services

In spite of rising consumer interest in telemedicine services, only 21 percent of patients have received remote care, according to an Accenture report.

For the report, Nielsen surveyed more than 1,500 U.S. adults to assess their attitudes toward in-person and virtual healthcare services.

Here are four things to know.

  • The majority (78 percent) said they would be interested in receiving virtual healthcare some or most of the time.
  • For those who have already received virtual care, top reasons for seeking the service included convenience (37 percent), familiarity with technology (34 percent) and curiosity (34 percent).
  • The respondents were most likely to pursue virtual healthcare services to monitor health indicators like blood pressure and glucose levels (77 percent), to conduct follow-up appointments (76 percent) and to be evaluated for non-emergency issues (70 percent).
  • Forty-four percent said they would be more likely to try virtual healthcare if they were encouraged by a physician, while 31 percent said they would be more likely to try it if they were encouraged by a healthcare payer.

More articles on telehealth:
American Telemedicine Association identifies top states for telehealth
Essentia Health awarded $213k USDA grant for telehealth
Premier HealthNet unveils 'E-Visits' on patient portal

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