Solutionreach, the leader in patient engagement and innovation in healthcare, announced the release of its SR Telehealth solution to help providers remain HIPAA-compliant while streamlining the process of virtual visits from scheduling through the encounter.
Editors Note: This article originally appeared on Solutionreach's website.
There has been a growing interest in the use of telemedicine for several years among patients and providers. Studies show that well over half, and up to two-thirds, of patients would use telehealth, but the industry has been slow to adapt. Suddenly, that has changed. With the advent of the COVID-19 pandemic, healthcare organizations of all sizes are struggling to quickly transition as many in-person visits to virtual visits as possible.
In the process, organizations are attempting to support both in-person and telehealth virtual visits with disjointed telemedicine solutions and workflows that lack integration with PM/EMRs and patient engagement tools. This results in frustrating experiences for patients, staff, and providers. The more complex the workflow, the less likely an organization will see immediate benefit from telemedicine solutions or long-term patient and provider adoption.
"Telehealth simply isn't working for most patients and providers today,” said Josh Weiner, President and CEO of Solutionreach. “You can video chat, and that's about it. Solutions lack data integrations, digital intake forms, smart reminders, follow-up communications, convenient payment options and more. By bringing our 20 years of patient engagement leadership to the development of SR Telehealth, we’re delivering a practical solution that meets the needs of both patients and providers.”
With the addition of SR Telehealth, Solutionreach brings the fragmented processes around scheduling, intake and pre-visit screening, appointment reminders, and the actual telehealth encounter into a single, seamless experience. Healthcare organizations of all sizes can access an end-to-end solution that facilitates both face-to-face and virtual visits by text, phone, or video. As a result, providers can deliver the right mix of care at the right time and at the right place. Click here to continue >>
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