KLAS: InTouch Health ranks No. 1 virtual care platform

Julie Spitzer -

Research firm KLAS ranked InTouch Health's Telehealth Network as the top virtual care platform in its 2018 "Best in KLAS: Software & Services" report.

The annual report, published Jan. 30, is based on customer feedback gathered through nearly 2,500 interviews with payers and providers.

Here is how three virtual care solutions stacked up. Vendors were scored on a scale of zero to 100.

1. InTouch Health's Telehealth Network (90.1)

2. Avizia's One (88.7)

3. American Well's Platform (82.4)

KLAS notes a number of solutions were not ranked because they did not meet the minimum KLAS Konfidence level, which is determined by the number of unique provider organizations that have provided feedback to KLAS about that particular product. These virtual care solutions include: Epic's Telehealth; swyMed's Telemedicine; InTouch Health's TruClinic Telemedicine; VSee's Simple Health; and, Zipnosis.

Click here to download the full report.

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