Bolton College used IBM Watson to Build a Virtual Assistant that Enhances Teaching, Learning and Information Access

Bolton College is one of the leading vocational learning providers in the North West of England, which specializes in delivering training – locally, regionally and nationally – to school leavers, adults and employers.

The college employs over 550 industry-expert staff members who teach over 14,500 students across a range of centers around Bolton. The college’s “Learning Technology Team” has a proven reputation for the use of learning analytics, machine learning and adaptive learning to support students as they progress with their studies.

The desire to understand, manage and use structured and unstructured data to improve the outcomes of all its students is one of the main reasons why Bolton College adopted IBM’s Cognitive Platform and Watson Conversation Service. Within the context of personal learning environments, machine learning agents can be used to observe the behavior of students, teachers and support teams, extracting meaning and knowledge from these interactions before directing or combining their activities to satisfy their needs.

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