MedStar Health and Syft aren't waiting for another national crisis to fix the supply chain — 3 things to know

In collaboration with Syft - Print  | 

Supply chain risks pertaining to the acquisition and management of supplies and devices was the second-highest concern among 138 hospital leaders surveyed by the consulting firm Sage Growth Partners in April.

"Supply chain has been top-of-mind for healthcare leaders for quite some time," said Dan D'Orazio, CEO of Sage Growth Partners, during a June 30 webinar hosted by Becker's Hospital Review which featured MedStar Health and was sponsored by the supply chain technology company Syft. Mr. D'Orazio added that the COVID-19 crisis has strained the national healthcare supply chain. This strain has intensified hospital leader’s focus on this critical area of operations. In response to current circumstances, Syft released a supply chain optimization playbook for hospitals and health systems to navigate the COVID-19 pandemic and prepare for future disruptions.

Mr. D'Orazio moderated a panel of three industry experts for a conversation about how health system leaders can respond to supply chain challenges created by COVID-19 and protect their organizations from future crises. The panelists were:

Here are three takeaways from the discussion:

"Investments in supply chain have been pushed to the back burner," Ms. Smith said. "With this pandemic, [healthcare leaders] have realized that in order to have a supply chain that can address patient needs and protect patients, they must have a process in place that can assess demand in the future, not just demand right now."

"We're bringing technological tools to the forefront and using real-time analytics to support our physicians and clinical teams," Mr. Churchman said. " … This has helped strengthen our clinical partnerships by making sure [clinicians] have what they need when they're at the patient's bedside."

"Our most successful customers are those that have a guiding vision of what they want to achieve, maybe not right now or not through the deliverable process, but long-term," Mr. Plesko said.

He added that as COVID-19 has moved supply chain optimization up the priority list at hospitals, supply chain leaders can and should begin to make necessary changes.

"What I see is a tremendous opportunity to step into the spotlight a bit and to command more strategic attention,” he said. "… Take advantage of the opportunity to improve."

To view a recording of the webinar, click here.

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