Strategy

University Hospitals, a 21-hospital health system based in Cleveland, is focused on improving patient access and experience through four key axes. Part of that process includes creating as many touchpoints as possible — such as urgent care expansion — to…

For decades, healthcare leaders have recognized the immense potential of hospital-level care at home. However, systemic barriers have largely kept this vision from becoming a reality. Today, a confluence of factors has aligned to finally make this long-sought goal achievable.

In January 2020, NYU Langone Health conducted a pandemic simulation, continuing a tradition of tabletop exercises that began years earlier. The exercise not only laid the groundwork for New York City's COVID-19 response but became a defining blueprint for the…

In my previous article, I explored why hospitals are hemorrhaging talent and how to stop the bleeding. We discussed the staggering 22.7% average turnover rate, the hidden costs of constantly replacing staff, and the fierce competition for skilled professionals in…

At Becker's 12th Annual CEO + CFO Roundtable, Nick Rogers, Head of Revenue Cycle at Amazon One Medical, and Andrew Lockhart, CEO of Fathom, shared insights from their partnership implementing AI-powered medical coding at Amazon One Medical.

Massive investment in Generative AI across industries has created unprecedented potential for healthcare transformation. Despite this scale of investment and potential, Generative AI (Gen AI) has not yet transformed healthcare. While Gen AI infrastructure is more accessible than ever and…

In 2025, the healthcare industry stands at the forefront of transformation, shaped by evolving regulations, shifting payment models, and shifting patient priorities. At Ochsner Health, we understand that navigating these complexities demands more than just compliance—it requires a culture built…

Hospital and health system CEOs are focused on refining their organizations' strategic vision and culture for 2025.

Health systems begin 2025 emerging from a half-decade of crisis management. Now is the time for executive teams to lift their heads from quarterly survival and make bets on their long-term future.

In 2025, hospitals and health systems have said they are focused on two things: financial stability and patient experience.