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41. The patient journey, simplified: How hospitals are using integrated tech to drive satisfaction + better care
Now more than ever, patients expect simple, streamlined interactions with their providers. Whether it's the digital front door, a contact center or hospital room, leveled-up digital experiences ...24 January 2024 -
42. Collaborative care in hospitals tied to stronger outcomes
A new study based on data from more than 7,000 patients found collaborative care models in hospitals are tied to shorter hospital stays and other improved outcomes. Researchers say it is the first ...24 January 2024 -
43. 25 chief nursing officers to know
Chief nursing officers are adept at driving service line expansion, care standardization, workforce development and much more, all in the name of exceptional patient care. The CNOs featured on this ...24 January 2024 -
44. An untapped nursing resource for hospitals
... Here are seven innovative ways hospitals are utilizing virtual nurses: Proactive management of patients waiting for admission to the hospital Support rapid responses to facilitate stabilization ...24 January 2024 -
45. The work nurse leaders would rather be doing
... 16% Patient satisfaction: 15% Frustrating tasks Capacity issues/constraints: 47% Incident reports, injuries, complaints: 38% Conflict resolution: 37% Budget: 32% Administrative work: ...23 January 2024 -
46. Minute-by-Minute Coordination Comes to a New York City Medical Center
... Systems’ CEO Dr. Thomas Feo. In addition to increasing OR efficiency, they highlighted improvements in patient safety and physician, staff, and patient satisfaction. According to Dr. Feo, “The reason ...19 January 2024 -
47. Best US hospitals in 2024, per Money
... read in its entirety here. More than 13,500 data points were reviewed to rank the hospitals by safety records, patient satisfaction, mortality rates, and hospital physician and practitioner experiences. ...18 January 2024 -
48. Separating AI Hype from AI Reality: 3 Considerations for Healthcare Leaders
... if a practice doesn’t have the manpower to support implementation. Instead, consider innovations that save time for patients or staff and help deliver better experiences without a heavy lift. For example, ...18 January 2024 -
49. University Hospitals projects $100M+ annual benefit from EHR install
... leveraging all the bells and whistles Epic has to offer," Cliff Megerian, MD, CEO of University Hospitals, told Becker's. "For example, we will utilize MyChart and MyChart Bedside (inpatient environment) ...18 January 2024 -
50. What excites 101 health system executives for the next year
... Epic – that we believe will be a game changer for how we improve the patient and caregiver experience. Because it is the single largest investment we have ever made as a health system, in 2024 we are excited ...18 January 2024 -
51. 'An epidemic of resignation': Mount Sinai leader pushes better physician well-being
... Leitman said electronic medical record work can also take a toll on physician well-being, involving a lot of after-hours work with patient portal queries and requests. "That impacts them tremendously ...17 January 2024 -
52. 'A step in the right direction': Payer, provider groups weigh in on new prior authorization rul
... Services (CMS) for finalizing the Interoperability and Prior Authorization Rule, which takes steps in the right direction to ensure patients have timely access to needed care, prioritizing provider engagement ...17 January 2024 -
53. 36 hospitals and health systems with great psychiatry and mental health programs | 2023
... integral to overall wellbeing as physical health, provide services that support patients' psychiatric, emotional and behavioral needs. These programs blend medication, education, therapy and novel treatment ...17 January 2024 -
54. Epic launches new app platform
... Epic and third-party developers are creating together like innovations with ambient listening and patient satisfaction," Mr. Howard said. The Health Grid section allows customers to connect with payers, ...17 January 2024 -
55. How top-performing health systems are using AI to transform operations and increase access
... with staff and patient demand. The result is increased efficiency, improved provider satisfaction, reduced labor costs and fewer delays in patient care. These were the major themes that came to the surface ...16 January 2024 -
56. Hospital care at home: How Cleveland Clinic reimagined acute hospital care delivery
... Control (CDC) estimates that on any given day, 1 in 31 hospital patients and 1 in 43 nursing home residents will acquire a hospital infection while being treated in a medical facility. Healthcare leaders ...16 January 2024 -
57. A look at Houston Methodist's plan to 'unburden' the nurse workload in 2024
... a lot of our focus is on acute-care nursing, which is an area nationally that has the lowest job satisfaction and the highest turnover rate because it's a lot of work to make sure a patient is transitioned ...12 January 2024 -
58. From 'call center' to 'contact center': How to make the transition & why it matters to patien
Patients' heightened expectations for convenience and fast responses have spurred healthcare organizations to level up their contact centers, and move away from antiquated "call centers" that ...12 January 2024 -
59. Can hospitals save middle management? How 1 president strives to
... struggle to make progress towards patient safety goals and quality efforts. People are frequently promoted with content expertise in certain areas, but not leadership specifically, according to Dr. Ahmed. ...11 January 2024 -
60. 'Cream rises to the top': How 5 hospital executives identify budding talent
... they show the empathy to see the work we do through our patients', employees' and providers' eyes? Do they have the humility to know they don't have all the answers and seek answers wherever they may be ...09 January 2024