Opinion: Top 2 hospital clinical quality management innovations that deliver

Clinical Quality Management and Operational Performance Improvement are, without a doubt, the most important initiatives for hospital CEOs today.

In fact, nearly all of our hospital clients have quality, clinical outcomes, patient satisfaction, and operational improvement programs specifically referenced in their overarching Strategic Plan. Most worrisomely, each of our clients is approaching these issues in near isolation, based on differing clinical data, and wagering improvement on the single highest causes of process variance – human behavior and communication.

With these things in mind, there are 2 Top Clinical Quality Management Innovations that truly deliver quality sustainable, transferable, clinical efficiency. Most importantly, these solutions are focused on the "Real" priority – patient care.

MediVu: Visual, Real-Time, Clinical Decision Support & Alerting

MediVu was created to leverage elements from multiple data sources (EMR, EHR, Evidence-Based Guideline, Medication, Labs, Diagnoses, etc.) and identify serious patient conditions that may be presenting. By analyzing hundreds of thousands of combinations of diagnoses, test results, prescriptions and vital signs, MediVu assembles a real-time status of each patient grounded in evidence-based medicine. Once the criteria have been met for one of the monitored conditions, an alert is provided to the clinician on a patient-specific basis. The clinician is visually engaged via smartphone in real-time as results are posted. Clicking on the alert icon reveals the details of the suspected condition and a link to supporting evidence-based medicine, thus facilitating decision-making, cycle-time reduction, risk management, and improving patient care.

So, why is this an innovation? Succinctly, MediVu allows the Chief Clinical Officer to define the evidence-based research into semantic filters that visually notify clinical staff when conditions are met. These modeling techniques minimize "alert fatigue" by creating highly sensitive and specific alerts so clinical teams know which patients need immediate attention. Furthermore, this MediVu institutionalizes specific quality of care requirements and drives a more "active" clinical management behavior.

In addition, MediVu drives lean clinical management into the organization in two specific ways: Visual Management and Communication. MediVu aggregates patient data into a consistent, patient-specific visual interface called a VShield. This visual interface provides actionable patient information to clinicians whenever and wherever they are located. The innovative display harnesses the brain's ability to comprehend images thousands of times faster than text and retain them longer since images go straight into long-term memory. By providing all the critical patient data through a single display, care teams develop patient-related situational awareness, resulting in efficient, streamlined care.

Finally, MediVu enables visibility across the continuum of care. From the Operating Room, Emergency Departments, Hospital Beds, Physician Offices, and the Patient's Home (telemedicine), MediVu improves care while reducing the burden on clinical care staff. The ROI from this innovation is remarkable. ALOS, Staff Productivity, Capacity Management, Patient Health and Staff Satisfaction are merely a few sources of bottom-line benefits. Check out www.medivu.com for more information.

PowerDMS: Policy, Governance, Accreditation Management & Training

Hospitals IT departments are struggling with initiative overload and this fact often results in significant "blind spots" in various areas of the organization. Specifically, based on client experience and feedback, the blind spots are in Accreditation & Compliance Management, Policy Management, Document Management, Clinical Research Management and Training Management. These deficiencies represent significant risk to hospitals and, as such, PowerDMS fills the void.

Succinctly, PowerDMS delivers policy & document governance via a web-based application directly to the departmental users based on rights and privileges (roles). This means that the application is light on IT resources and heavy on ROI and Risk Reduction. PowerDMS enables the hospital or hospital system to swiftly consolidate, scale and control of the following:

Company & Departmental Policy Management
Joint Commission Accreditation Documents, Criteria & Audits
Standard Operating Procedure Control by Department
Work Instruction Control by Job Task
Human Resource Document Maintenance
Goal Deployment Documents and Communication
HIPAA Compliance Documents, Criteria & Audits
Evidence-Based Medicine Documents, Literature Review & Decision History
Direct Employee Training & Certification
Intellectual Property Management

So, why is this an innovation? PowerDMS is a nimble, easy-to-use tool that improves productivity, requires minimal IT resources and reduces overall risk of non-compliance. It drives accountability and validates compliance of each employee, while also providing the organization a closed-loop system for indemnity.

For more detail, the work that PowerDMS is doing with Orlando Health serves as a confirmation that this product delivers.

Clinical Quality and Operational Performance do not need to be in conflict. These two organizations are examples of how technology and implementation consulting are adapting to the newest healthcare market conditions. These organizations, MediVu and PowerDMS, are leading the way with innovations that deliver. Simply read the testimonials and talk to their clients. The results are remarkable.

The views, opinions and positions expressed within these guest posts are those of the author alone and do not represent those of Becker's Hospital Review/Becker's Healthcare. The accuracy, completeness and validity of any statements made within this article are not guaranteed. We accept no liability for any errors, omissions or representations. The copyright of this content belongs to the author and any liability with regards to infringement of intellectual property rights remains with them.


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