The Payer-Provider Collaboration Landscape

In this episode, we are joined by Alexis Stiles, Global Healthcare Practice Leader at Spencer Stuart, and Robin Glasco, Consultant in the Healthcare Practice at Spencer Stuart, to discuss what the payer-provider landscape looks like today, what kind of innovation is emerging, what roles are most critical in these collaborations and a lot more.


Payer-Provider Relationships: Innovations and Collaborations

Spencer Stuart's Global Healthcare Practice Leader, Alexis Stiles joined Robin Glasco, Consultant in the Healthcare Practice, to discuss the current payer-provider landscape and emerging innovations. In this sponsored episode of their podcast, they delve into the importance of building relationships, the mindset shift required for data innovation and transparency, and aligning incentives of all stakeholders.

Payer-Provider Relationships: The Shift

Historically, payer-provider relationships were viewed as an arranged marriage. However, today there is more cooperation and collaboration. And according to Alexis and Robin, it is all down to innovation.

Their discussion highlighted some of the key players who have recently partnered up- CVS, United, Optum, Walgreens, and Amazon - proving that healthcare is rapidly adapting to the digital age. Additionally, Uber Health's delivery of care is transforming how healthcare is delivered to patients.

Mindset Shift in Data Innovation

The greatest innovation in healthcare is arguably a mindset shift when it comes to data. Companies must be willing to embrace transparency willingly and trust-building capabilities for relationships to grow successfully. Incentives must be transparent and aligned to achieve positive behavior shifts.

Alexis and Robin agreed that effective innovation requires an innovative senior leader who can think about the space differently and bring in outside experience. The introduction of new ideas and a willingness to embrace change can positively impact healthcare.

Building a Relationship-Driven Industry

According to Alexis and Robin, building relationships in the healthcare industry is critical to success. They recommended attending conferences and gatherings to establish trust and relationships with other stakeholders in the field. The importance of a mindset shift and diversity and inclusion in the healthcare space was also discussed.

The Verdict

Collaboration and innovation are transforming the payer-provider landscape. As healthcare adapts to this digital new-age, it will require a mindset shift from all stakeholders to achieve positive behavior shifts. Building relationships is essential across the healthcare industry.


Note: This is an AI generated transcript, not edited by a staff writer and is solely intended for educational purposes. If you have any questions/concerns, reach out to


This episode aired on 05/17/2023 and can be listened here.


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