Harshal Shah, Corporate Director of Digital Health at RWJBarnabas Health joins the podcast to discuss his background, the importance of listening to patient feedback, how he's thinking about growth and adding value to his organization, and more. Want to network with peers and hear more conversations like this? Apply to be one of our complimentary guest reviewers at our upcoming HIT + Digital Health + RCM Meeting Oct, 3-6 2023 here.
Summary
Get to Know Harshal Shah, Corporate Director of Digital Health at RWJBarnabas Health
Harshal Shah, Corporate Director of Digital Health at RWJBarnabas Health, is passionate about incorporating digital technology into patient care. For Shah, listening to patients is crucial for successful implementation of healthcare technology. In fact, he has implemented a rounding tool to collect real-time feedback from patients and is currently working on an epic implementation to simplify the patient engagement process for patients, clinicians, and staff.
The Importance of Communication and Listening in Healthcare Technology Investment
A key takeaway from Harshal Shah's interview is the importance of communication and listening when it comes to healthcare technology investment. According to Shah, creating a unified digital front door for patients to access care is an opportunity for growth and development within his role as corporate director of digital health. He believes that listening to patient feedback during digital technology implementation is crucial for better patient care and more effective adoption of technology.
Be a Complimentary Guest Reviewer at HIT + Digital Health + RCM Meeting
If you want to network with peers and hear more insightful conversations like the one with Harshal Shah, apply to be one of our complimentary guest reviewers at the upcoming HIT + Digital Health + RCM Meeting on October 3-6, 2023. Learn more about the latest digital health technologies and strategies as well as connect with others in the healthcare industry. Don't miss out on this opportunity to expand your knowledge and your network!
Note: This is an AI generated transcript, not edited by a staff writer and is solely intended for educational purposes. If you have any questions/concerns, reach out to podcasts@beckershealthcare.com
This episode aired on 05/15/2023 and can be listened here.
Subscribe to Beckers Healthcare Podcast here.