Kim Henderson, Chief of Staff & Enterprise Patient Experience Officer at Novant Health joins the podcast to discuss her background, strategy for patient experience, the most impactful change she's made in the last year, how she sees patient experience evolving, and what will be a differentiator for her health system in the future.
Kim Henderson, Chief of Staff & Enterprise Patient Experience Officer at Novant Health
Copyright © 2024 Becker's Healthcare. All Rights Reserved. Privacy Policy. Cookie Policy. Linking and Reprinting Policy.