Cigna's Medicare Advantage arm, Cigna-HealthSpring, contracted with rideshare provider Lyft for nonemergent medical transportation services in the District of Columbia in May.
Under the agreement, Lyft drivers have made 14,500 medical transportations, taking eligible Cigna-HealthSpring members to their physician appointments and pharmacies.
Brian Evanko, president of Cigna's government business, which includes Cigna-HealthSpring, said, "By providing a convenient, timely, safe ride, we can ensure at-risk customers keep their appointments and get the medications they need to better manage their chronic conditions or prevent them from developing in the first place."
Ninety-two percent of Cigna-HealthSpring members using the service have made it their preferred transportation option, according to consumer feedback.
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