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New Jersey Demonstration Reduces Non-Emergency ER Visits By 22%

A demonstration project in New Jersey reduced the number of non-emergency visits at two hospital emergency departments in the state by 22 percent, according to an AHA News Now report.

CMS provided New Jersey a $4.8 million grant to fund the project, which tested a model for providing non-emergency services to patients entering emergency rooms in the two pilot hospitals, Newark Beth Israel Medical Center and Monmouth Medical Center in Long Branch. Patients that didn't actually need emergency care were referred to their primary care provider or a partnering federally qualified health center.

Clinical staff at Newark Beth Israel and Monmouth educated patients in non-critical condition about appropriate places to go for care depending on their healthcare needs. Additionally, case managers helped arrange transportation and support services, made note of repeat emergency room users, tracked follow-up care compliance and assisted with specialty care referrals using electronic systems to coordinate care and schedule appointments.

Click here to read a news release on complete findings from the 30-month pilot program.

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