Access to timely care – and the right level of care – is a cornerstone of healthcare. Not only is a patients access to care critical – sometimes life or death, but the quality of care received throughout the patients length of stay is just as important.
[Editor's Note: This article originally appeared on TeleTracking's blog.]
And patient care ties directly to satisfaction scores which is something all hospitals / health systems monitor. Add to those challenges – manual vs. automated processes, a change in payer mix, consolidations & labor shortages – which is why having a strategic plan in place becomes more important than ever.
There are a lot of common issues and some common solutions to the challenges of access to care. These five key imperatives can help guide a productive discussion on how to face these challenges head-on.
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