UCSF, Dignity Health partner to create patient engagement platform

Dignity Health and UC San Francisco Health, both based in San Francisco, plan to merge their digital engagement platforms to improve the patient experience, the health systems recently announced.

UCSF will tap into Dignity's proprietary cloud-based platform so that the two health systems can jointly develop an improved patient experience. The health systems hope their platform will serve as a model for hospitals nationwide.

"Dignity Health is pushing the boundaries of digital transformation and digital therapeutics across the continuum of care," Shez Partovi, MD and chief digital officer of Dignity Health, said in a news release. "This collaboration between UCSF and Dignity Health will set a new national standard for how patients should be supported through their digital healthcare journeys."

UCSF will start by redesigning its web and mobile user experience with Dignity's help in devising ways of putting health information in patients' hands. It plans to support this personalized, mobile-responsive infrastructure with analytics and machine learning.

For the second phase of the collaboration, UCSF's Center for Digital Health Innovation and Dignity will create a digital system that connects patients and providers as they move from primary and secondary care to more acute care services.

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