Advertisement

Patient Experience

Philadelphia-based Penn Medicine, in collaboration with  students at the University of Pennsylvania, has developed a virtual reality experience aimed at reducing fear and anxiety related to patient radiation.

Advertisement

Data shows patients overwhelmingly want self-scheduling options when booking healthcare appointments. It’s convenient and is more in line with today’s consumer experience expectations. Self-scheduling is not only about improving patient satisfaction, however, practices also benefit. Staff turnover, staff and provider…

Advertisement