In a recent press release, Grady Health System and Care Logistics, a leader in care coordination and patient progression solutions, announced they have signed a five-year contract to improve patient experience by implementing greater efficiencies in the delivery of patient care.
Care Logistics will begin implementation of its proprietary Hospital Operating System at Grady this summer to help meet the operational challenges of one of the nation's largest safety net hospitals.
With Care Logistics, Grady is poised to improve patient throughput, quality, and experience while creating capacity for growth. As a result, Grady expects to experience year-over-year savings that will go directly back into serving their patients and community.
"We look forward to our partnership to improve patient experience and build upon the strides Grady has already made in our financial well-being, investing in new services, and improving the quality of care for our patients and community," said CEO John M. Haupert. "With its focus on well-defined roles and responsibilities, the partnership also reinforces our commitment to employee engagement and retention."
For decades, Grady has managed a large, complex patient load and shouldered millions of dollars in indigent and charity care. Combining these challenges and managing a sizable facility and staff makes organization-wide coordination of care difficult to achieve.
"Hospital leaders and care providers are faced with enormous challenges today," said Karl Straub, President of Care Logistics. "We are pleased to partner with Grady in transforming their operations to meet those challenges. By focusing on delivering efficient, reliable, and predictable care across their organization, Grady is ensuring a high-performance environment that delivers positive outcomes for patients."
Under the Hospital Operating System, Grady and Care Logistics will seek to improve patient outcomes in part by ensuring all patients are managed toward an appropriate length of stay and a timely and appropriate discharge. Research shows that patients with unnecessary, extended hospital stays risk more negative outcomes including greater chances of injury and contracting other illnesses.