• Patient engagement from the persona perspective

    You probably won’t find many clinicians or healthcare executives who will disagree that the ready availability of fast food and unhealthy snacks from consumer package goods (CPG) companies has been a major contributor to many of America’s health issues.  By David Hom, Chief Evangelist, SCIO Health Analytics -
  • More patients are recording clinician visits: Practice offers risks and rewards

    Recording of clinician encounters, both open and covert, has grown more common with the spread of smartphones. Though there are downsides to these recordings, they also offer rewards for patients and physicians who use them correctly, according to STAT News.  By Leo Vartorella -
  • 5 tactics for effective patient-physician communication

    About 25 percent of patients do not follow their physicians' advice, and one-fourth of these patients say it's because the advice was too difficult to follow, according to a study cited by Emily Aaronson, MD, assistant professor of emergency medicine at Massachusetts General Hospital, during her presentation at the 2017 AMA Annual Meeting held in Chicago June 10-14.  By Brian Zimmerman -
  • Med school professor develops tool to cut noise for hospital patients

    Joseph Schlesinger, MD, is working on a device for patients that would eliminate high pitched noises from hospital alarms and devices, according to WSLS-10.  By Leo Vartorella -
  • The patient experience begins before the office visit

    Just about every transaction begins online now, including how patients choose their healthcare services and providers.  By Lindsay Neese Burton, Healthcare Marketing Director for Reputation.com -
  • Why children's hospitals are getting into Snapchat: 4 things to know

    Snapchat has become an increasingly popular communication medium for children's hospitals in the last three years.  By Brooke Murphy -
  • Parent-provider conversations could be key to upping vaccination rates

    Parents have various reasons for being hesitant to vaccinate their children, but open and honest conversations between providers and parents may be the key to changing their minds, according to a viewpoint article published in JAMA.  By -
  • Hospital loses patient's necklace, team digs through 15 tons of waste to find it

    As Samantha LaRochelle was discharged from St. Luke's Hospital in Phillipsburg, N.J., she realized one small but beloved item was unaccounted for — her dual-pendant necklace. Thus began a communitywide search effort that ended, happily and days later, in a waste management plant.  By Molly Gamble -
  • To reduce readmission rates, post acute care facilities lean on data

    Long considered an “add on” to the healthcare system, post acute care facilities (PACs) have gained new importance as the healthcare industry shifts to a value-based care model.  By Brad Bostic, CEO of hc1.com -
  • What makes a nurse more likely to engage family members in patient care?

    Critical care nurses play a central role in engaging family members with patient care in the intensive care unit, but several elements influence how they involve family in the patient care process.  By -
  • Three strategies to improve the patient experience in the emergency department

    Emergency medicine is a complicated and rewarding specialty filled with unique challenges.  By Rick J. McCraw, MBA, MHA, RN, CEN, FACHE, Principal and Beth Fuller, MS, RN, CEN, CCRN, CFRN, Senior Consulting Manager Philips Blue Jay Consulting -
  • Reducing overnight vitals monitoring improves perception of hospital sleep quality, study shows

    A study, published in the Patient Experience Journal, examined patient safety, perception of sleep quality and overall hospital stay satisfaction when overnight vital signs were obtained every few hours and when the vitals were not obtained.  By Anuja Vaidya -
  • Microhospitals – a new chapter in patient care

    Large inpatient hospitals, usually thought of as a cornerstone of traditional healthcare, have been faced with new challenges over the last few years that have led many health providers to reevaluate how, and where, their hospitals should operate.  By Matt Caine, managing director, SOLIC Capital -
  • Press Ganey launches MIPS consumer survey solution

    Boston-based Press Ganey, a provider of patient experience measurement, performance analytics and strategic advisory solutions, launched its Merit-Based Incentive Payment System Consumer Assessment of Healthcare Providers and Systems survey solution for healthcare organizations.  By Morgan Haefner -
  • 3 biggest challenges in designing patient engagement into care delivery

    A vast majority of healthcare executives, clinical leaders and clinicians said time is the biggest challenge in designing patient engagement into care delivery, according to the latest NEJM Catalyst Insights Council survey.  By Kelly Gooch -
  • Empowering patient responsibility

    Our previous post, “The Dangerous Myth of Patient Responsibility,” discussed patient responsibility through the lens of a missed healthcare visit and the social inequities that can create barriers to accessing healthcare.  By Jennie Oberkrom, MSW, LCSW, Clinical Program Coordinator at Signature Medical Group -
  • Florida Hospital ad campaign appeals to 'human experience'

    Orlando-based Florida Hospital, part of Altamonte Springs, Fla.-based Adventist Health System, launched a multimedia campaign called Someday Starts Today, which illustrates how the organization hopes to change its image in the community — from a medicine- and science-focused hospital to a patient- and community-focused facility, according to an Orlando Sentinel report.  By Kelly Gooch -
  • Best-case, worst-case discussions could help patients understand surgery risks

    Finding ways to effectively discuss high-risk surgery with patients is an important yet challenging task for surgeons. Using a "best case/worse case" communication model could help some surgeons have more informative conversations with patients, according to a study cited by Medscape.  By Brooke Murphy -
  • Providing healthcare to women while encouraging patient engagement through eClinicalWorks' technologies

    With over 200 providers across several geographical locations, Women’s Care Florida was looking to unify their practice by implementing an electronic health record (EHR) system across their enterprise to ensure the necessary patient information was accessible across all locations.  By Staff -
  • 6 essential strategies to improve patient engagement

    Many complex industries have a concept they call “the last mile.” It’s that challenging point between the last thing that happens before fulfillment, such as a sale in retail, and the completion of the encounter.  By Lori O’Brien -

Top 40 Articles from the Past 6 Months