In a recent discussion led by Mackenzie Bean, three panelists shared their perspectives on the strategic priorities of their respective healthcare organizations. These priorities include creating a healthy workforce, financial sustainability, and value-based care for excellent quality and patient outcomes. Kathleen Theobald emphasized the importance of investing in and fostering the wellbeing of all those associated with healthcare.
Addressing Staffing Challenges
For the second year in a row, hospital CEOs have ranked staffing challenges as their top concern. To address this, leaders must prioritize patient safety, quality, and equity. Innovative staffing models such as team-based care, virtual nursing, and hybrid working models should be considered. Providing flexibility can also engage more providers and reduce errors. However, new staff should be supported to ensure safety and success.
Building a Culture of Safety and Engagement
Healthcare organizations must build a strong culture of safety and employee engagement to improve outcomes and aid staff retention. This can be achieved by supporting employees with technology tools, delivering safety tips to every unit, and instituting a just culture. Additionally, healthcare organizations should embrace innovation and transformation through digital solutions such as chat GPT. Moving away from treating patients like consumers, healthcare systems can use consumerism to better serve their patients.
Feeding the Future of Healthcare
Healthcare organizations must move away from leading from fear and hope and instead focus on engaging every person in the calling and figuring out what they can bring to the table. It is necessary to leave behind legacy thinking and commoditized healthcare and instead create sacred encounters with patients. Reimbursement and payment models should also align more towards quality, and support should be given to greener staff in innovative ways.
Note: This is an AI generated transcript, not edited by a staff writer and is solely intended for educational purposes. If you have any questions/concerns, reach out to events@beckershealthcare.com
This panel was live on 04/05/2023 at the event listed here.
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