Cancer Treatment Centers of America Seeking President/CEO for Tulsa Market.
To learn more, see the information directly from CTCA below:
We Fight Cancer: Care That Never Quits®
Cancer Treatment Centers of America® (CTCA®) delivers an extraordinary patient experience we call Patient Empowered Care®. We deliver state-of-the-art, high quality care through an integrative model where a team of experts puts patients at the center of their own care. Every day is purposeful. Every day, you will help patients win the fight against cancer. Every day is challenging and rewarding beyond your imagination.
The Best Place to Work
We call ourselves Stakeholders because we all have a stake in the care and success of every patient. Today, CTCA Stakeholders deliver healing and hope to patients fighting complex and advanced cancer in Atlanta, GA, Chicago, IL, Philadelphia, PA, Phoenix, AZ and Tulsa, OK. Each of our hospitals earned a Best Place to Work distinction and receives numerous accreditations that celebrate our culture of clinical quality, innovation, high performance and wellness. In fact, the overall patient satisfaction score at CTCA in Tulsa resides at 98.9%. Additionally, 96% of our patients would recommend us, compared to the national average of 70%, as published in HCAHPS data.
A Culture of Teamwork, Empowerment & Development
CTCA provides Stakeholders with exceptional support and easy access to a wide range of tools and resources they need to bring the best of themselves, every day. Our benefits, wellness, and compensation programs lead the market. Imagine accessing your own personal health coach! We also provide extensive training and career development opportunities that encourage professional and personal growth—it is a point of pride. Those are just a few of the ways we empower our Stakeholders to deliver the highest standard of care that we call the Mother Standard®.
Tulsa’s 850 Stakeholders, including 24 physicians, and a medical staff of 142 clinical professionals, form the team of experts who deliver evidence-based clinical therapies, supported by state-of-the art technology and whole person support, including nutrition, mind-body medicine and naturopathic medicine, among many others. The hospital experiences large outpatient volumes, upwards of 1,000 outpatient visits per day, in addition to 40 inpatient beds. The hospital has a healthy capital budget and a track record of incredibly strong financial performance and growth.
Your Role
The CEO champions the strategic planning process and ensures alignment with enterprise-wide goals and initiatives. Your acumen positions the business to achieve industry-leading performance. You will identify critical goals and success factors across all operations and support your teams in achieving their objectives. You create an environment of collaboration and respect that fosters opportunities for personal growth and professional excellence, empowering stakeholders to stretch beyond what they thought they could do. The CEO is also member of the CTCA Executive Team and a frequent participant in numerous leadership forums with other CTCA hospitals, and you will be asked to collaborate across CTCA to ensure a one brand, one company spirit.
Making Day-to-Day Impact
• Work with patients to ensure their voice is captured in everything we do.
• Be a progressive leader with the mindset, energy, style and insight to creatively and technically lead one of the most unique hospitals in the country.
• Develop short- and long-range management and organization plans to define responsibilities and business activities consistent with the facilities goals and objectives.
• Leads physician group including all employment and contract physician matters.
• Reports to a Local Board of Directors and the Chief Operating Officer of the company.
• Provides oversight to the Chief Financial Officer and related operations to ensure fiscal success.
• Reviews and approves financial reports, budgets, contracts and major expenditures.
• Presents operational reports in regularly scheduled meetings and committees, including state-of-the-business reviews to corporate executives and the local Board of Directors.
• Collaborates with other hospital CEOs and executives on major CTCA decisions, process changes, and projects or as assigned.
• Works with corporate partners to build awareness and implementation of new Joint Commission (JC), Occupational Safety and Health Administration (OSHA), Office of Inspector General (OIG), and other regulatory agencies standards and practices.
• Aligns “top-box” patient survey results and identifies opportunities for improvement.
• Applies critical study and creative thinking to gain understanding of each function’s contributions to both the organization and the patient experience—looking for innovation and growth opportunities.
• Creates an environment for a “Patient/Stakeholder First” mindset at all levels of the organization.
• Participates in external relation activities that are intended to establish attitudes of confidence, respect and support for the organization on the part of the various entities that interface with the hospital.
• Consistent with the strategic plan, seeks and capitalizes on new business development opportunities for improving or expanding the hospital’s services in response to the needs of the community and the patients served.
• Pursues a continuous development program by keeping informed of changes to health related legislation, development in leadership theory and practices, improvements in healthcare delivery systems.
• Builds an effective and aligned leadership system which engages all hospital staff in process improvement work, focused on eliminating waste and continuously adding value for patients, families and the community.
• Ensuring that diversity is in the minds of all leaders with sensitivity and understanding.
Preferred Leadership Competencies for This Role
• Drive: Capacity to channel energy to achieve personal and professional goals with a focus on continual innovation and improvement.
• Intellectual Acumen: Strong desire to continually search for new information and the ability to adapt to new situations. Desire for continuous learning and has the ability to think in a multi-faceted way to achieve results.
• Relationships: Ability to establish and develop relationships and understand the value of effective communication. The courage to seek and ask the right questions and to recognize and understand the importance of listening and building trust.
• Focus: Ability to work in a fast-paced environment that requires results. Ability to become comfortable with being uncomfortable.
• Individualized Approach: Recognizes that each person is unique, and seeks to know individuals and their uniqueness.
• Growth Orientation: Ability to identify top talent and to develop it. Understands that growth takes place because of the people in the organization. Ability to select the right talent for the right position. Gives stakeholders the knowledge, tools and support needed to make a contribution that gives meaning to their lives every day. Empowers stakeholders and recognizes them for their contributions.
• Response to Negativity: Ability to replace negativity with positive suggestions and discuss negative situations in private (one-on-one) and never before a group. Understands the importance of being positive when building teams.
• Executive Skill: Articulates and communicates a vision. Capacity to lead and persuade others to accept established goals and values. Selects the right talent to ensure the success of the organization.
Key Qualifications
• Demonstrated track record of a minimum of fifteen years in progressive management experience, successfully leading a mid- to large-sized multi-function healthcare or related services organization.
• Minimum of five years in an executive leadership role.
• Prior experience in analyzing and assessing financial costs and the impact of programs across a range of functions and goals.
• Track record of creative problem solving and innovation within your field of expertise that demonstrates vision and follow-through.
• An expert collaborator, partner and communicator with the acumen to build positive brand and value proposition experience for those who encounter CTCA, encompassing vendors, outside partners, patients, CTCA stakeholders, and local community leaders.
• Bachelor’s Degree is required.
• Master’s Degree (MBA, MHA) strongly preferred.
Beyond The Resume, What We Look For
We select people with talent—people who thrive in an environment of continuous improvement. We are creative and resourceful problem solvers. We are inventors and innovators. We are fighters at heart and we look for people who delight serving patients. The power, determination and beauty of the human spirit will enrich and energize you.
As a CTCA Stakeholder, you make the difference in the life of a patient.
Do you see yourself working with a passionate team in a dynamic, high growth environment? Visit www.cancercenter.com/careers and begin the application process, today.
All applications will be kept in the strictest of confidence.
We are an equal opportunity employer and welcome diversity in all its forms.
For immediate consideration, please contact Nancy Dall to explore this opportunity:
Nancy Dall
Director, Talent Attraction and Selection
Cancer Treatment Centers of America®
E: nancy.dall@ctca-hope.com W: cancercenter.com/careers