Whitepaper Archive

The following whitepapers have been made available to readers of Becker's Hospital Review. Click on the category below to see the whitepaper available on that topic.

Clinical Excellence

Health Information Technology

Hospital Finance

Hospital-Physician Relationships

Patient Safety and Experience

Quality and Infection Control

Readmissions and Care Coordination

Supply Chain

Process Improvement

Workforce and Labor Management


Process Improvement

Title: VA Hospital Claims: Deconstructing the Resolution Process

Source: Argos Health


The US Department of Veterans Affairs (VA) augments its own healthcare resources by purchasing care from non-VA community providers. This is done under a variety of overlapping programs combining to create a complex environment in which community providers must operate. In addition to the inherent complexity, there is substantial uncertainty related to the future of the VA purchased care programs and how hospital reimbursement will be impacted over time.

  • The history of VA community care programs and why they are so complex
  • Best practices when working with the VA
  • Options for effectively managing VA revenue recovery when few resources are available

Click here to download this white paper.


Title: Welcome to the Age of the Patient

sf Health Cloud LogoSource: Salesforce

Reimagine the patient experience and explore how social, cloud, and mobile technology can be leveraged to create a connected journey for every patient. Download this e-book that features:
  • Salesforce use cases across patient acquisition, service, and engagement
  • Insights on investing in a patient-centered future, including a checklist for connected patient journeys
  • Advice from our customers such as CareCentrix for those considering a new patient relationship management solution

Click here to download the whitepaper. 


Title: Increased Efficiency of Patient Care with Intelligent Data Analytics 


Source: Perahealth

The focus of this paper is on how PeraHealth solutions compare to other early warning systems; specifically, the challenges facing early warning systems and how the Rothman Index (RI) and PeraHealth’s clinical surveillance solutions provide clinicians with insights into patient condition that are early and actionable.

Click here to download this whitepaper.


Title: The Future of Hospital Patient Acquisition: 4 Big Steps for 2018

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Source: Scorpion

Is it possible to choose the patients you want?

Niche targeting in pay-per-click advertising may be the next big thing in healthcare marketing as technology and consumer behavior push further into localized solutions.

In this white paper on Choosing Patients with Precision: The Future of Niche Targeting in Healthcare Marketing, we’ll explore:

  • Changing consumer behavior and its effect on the Healthcare industry
  • The growing preference for local solutions in digital search
  • And a breakdown of niche targeting at work

Get the white paper here and take the first step in addressing the health needs of your community, while exposing yourself to new patient streams. 

Click here to download this whitepaper. 


Title: How Millennials are Redefining Healthcare Today: Are you Behind?

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Source: MobileSmith

Millennials are quickly becoming the dominant healthcare consumers, both for themselves, their families and as caregivers. Having grown up in a technology-first environment, however, they are increasingly dissatisfied with the static nature of healthcare options and are seeking out alternatives.

Now is the time to engage with Millennials; with 82% of babies born this year to Millennial mothers, many are looking to establish a relationship with a healthcare system for the first time. A strong mobile-first digital strategy is essential to offering the engagement and convenience this very brand-loyal generation is expecting.

Click here to download the whitepaper. 


Title: Solving the Policy Problem for Healthcare Data Sharing


Source: Change Healthcare

The ability to acquire and then manage data at scale is a core competency in a value-based healthcare environment, not only to ensure the best quality of care but also better manage costs for risk-based contracts. Many health systems have already begun exploring options for better data acquisition and aggregation. But healthcare data cannot be infinitely accessible. Data relating to patient health is controlled by a complex matrix of federal policy, state laws, and business agreements. The complexity of these restrictions makes it challenging to ensure that the right user is seeing the right data for the right purpose.

Download this whitepaper to help understand:

  • Data policy, the complexity, and obstacles you may face
  • Benefits of a global data policy solution
  • How you can include data policy as part of your data strategy

Click here to download this whitepaper. 


Chronic obstructive pulmonary disease is a leading cause of emergency hospital admissions and readmissions in the U.S. Early interventions for worsening COPD symptoms help shorten their duration and reduce their severity. Telemedicine and digital health solutions have emerged as effective, patient-friendly tools to facilitate improved patient-clinician communication and daily symptom tracking, resulting in fewer acute exacerbations.

Download this white paper to learn:

  • The major benefits of telemedicine in managing COPD-related health issues.
  • Multiple clinical studies of telemedicine and digital health apps and their affect on severity of symptoms and functional status.
  • Ways healthcare providers are deploying evidence-based digital health apps to improve COPD care management in real time.

Click here to download this whitepaper. 


Patient follow up is a key strategy for hospitals looking to reduce readmissions and increase patient satisfaction. In this whitepaper, Scaling Patient Follow Up by Creating a Centralized Model of Success for Providers, learn how your organization can create efficient processes for patient outreach. 

Inside the whitepaper: 

  • Learn how to improve patient outcomes and experiences by creating an efficient follow-up process
  • See how hospitals and health systems are achieving success by coupling technology with a centralized system
  • Understand the importance of implementing effective and efficient processes to reach out to patients post-discharge 

Click here to download this whitepaper. 


Title: Building a High-Performance Healthcare Culture Why is it so hard?

SELECTlogo transparent

 Source: Select International

Every healthcare organization has a similar set of goals:  Improve the coordination of care to enhance the patient experience and patient outcomes, while reducing costs.  It’s similar to any industry -  make the best product possible.  Provide better service than your competitors.  Increase margins and revenue.  Healthcare differs slightly, at least, in the non-profit sector, where maximizing profit is not a primary goal - but working to maintain a viable margin is important, and challenging.

Click here to download the whitepaper. 

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Source: Spok

Thirty percent of malpractice lawsuits cite communication as a contributing factor. Communication is also cited as a root cause in 21 percent of sentinel events. Learn how you can improve your hospital’s communications in these three key areas and stop making patient pay the price for communication failures and breakdowns:

  • Care team coordination 
  • Managing alarms 
  • Situational awareness of key events

Click here to download this whitepaper. 


Title: Taking "Systemness" to the Next Level: Savvy Health Systems Focus on the Basics to Achieve Higher Goals


Source: MedSpeed

Large healthcare companies deliver thousands of items every day to an ever-expanding delivery network. And while not every item is critical in a life-and-death sense, they are collectively vital to operational efficiency and the consistent delivery of safe and high-quality care. Combined with advanced technology, sophisticated intra-company logistics drive standardization, centralize and streamline operations, eliminate fragmentation and redundancies, limit risk and liabilities, reduce down-time; and even reduce overall energy use.

The lesson is simple: When health companies get transportation right, they save time and money while improving performance.

Click here to download this whitepaper


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The trend of shifting financial risk from payers to providers through value-based reimbursement models — accountable care organizations, bundled payments and capitation — is driving healthcare organizations to engage in clinical practices that improve patient health at the population level. As volume continues to increase in the ambulatory care setting, organizations must ensure the right provider is performing appropriate care at the right place and at an affordable price for the patient, while also documenting the encounter at the time of service to support full reimbursement.

Download this white paper to learn about:

  • Clinical documentation and risk adjustment practices in the ambulatory setting;
  • Why organization's can't simply transplant hospital CDI into ambulatory facilities;
  • And how automated intelligence can improve clinical documentation and physician satisfaction at the point of care.

Click here to download this whitepaper. 


Title: How Telehealth and EHR Integration Deliver Complete, Effective Care while Streamlining Provider Workflows


Source: American Well

 In this whitepaper, Dr. Shayan Vyas, medical director at Nemours Children’s Health System, discusses how telehealth and EHR integration helps Nemours deliver more complete, effective care to patients while streamlining the provider workflow. Nemours introduced its telehealth service, CareConnect, through a partnership with American Well and integrated CareConnect with its Epic system in 2016.

Click here to download the whitepaper.



Title: The Future of Healthcare Security

Source: Patientory

Recent ransomware cyber-attacks have exposed a vulnerable global healthcare IT infrastructure. Personal health information is now at risk. Unfortunately, legacy systems administrate personal health info across siloed database networks. Fragmented electronic health records (EHRs) create cumbersome access points and data exchanges are vulnerable to cyber-attacks.

Download this whitepaper to learn: 
  • What is blockchain 
  • How to improve patient outcomes with blockchain 
  • Educating your staff on blockchain infrastructure  and use cases 

Click here to download the whitepaper. 

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Title: Best Practices for a EHR Go-Live

Source: Leidos

The launch of an Electronic Health Record (EHR) may mark the end of a large technology initiative to modernize a hospital’s IT system, but it can also mark the launch of a disruptive period for staff, clinicians, and patients. After a significant investment of time, money and effort, it is time to drive user adoption of the EHR to enhance patient care and provide financial return on investment.

Read about go-live strategies to help ensure go-live success:

  • Ensure a smooth transition for a go-live support team
  • Avoid common go-live challenges
  • Drive and streamline EHR adoption by clinicians, patients, and staff

Click here to download this whitepaper. 

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Source: Spok

Electronic health records (EHRs) have proliferated across the U.S. over the past decade. While EHRs have enabled caregivers to make well-informed treatment decisions more quickly and more safely, they do not solve the challenges of one critical area of care: clinical communication and collaboration. This ebrief explores six reasons why healthcare organizations need a complementary system to the EHR that enables messaging and collaboration among all members of the care team to support the real-world communication needs of physicians, nurses, and the organization overall.

Click here to download this whitepaper. 


selectinternationalTitle: A Looming Leadership Talent Crisis

Source: Select International 

Effective leadership today requires a unique mix of skills – mostly behavioral, including high levels of emotional intelligence, relationship-building, communication, strategic thinking, and change management. Healthcare can learn from the progressive leadership talent strategies used in other industries, starting with defining the skills required today, and tomorrow, and then measuring and developing the most important behavioral skills, in candidates and incumbents. This paper also explores the characteristics of successful succession planning efforts. 

Click here to download the whitepaper.



Title: ASCs at a Tipping Point: The New Reality of Surgical Services for Health Systems

Source: ECG Management Consultants

This white paper outlines the key issues driving change in the surgery landscape and movement toward the ASC model, and offers three high-level strategic options to consider as hospital-based surgery continues to be threatened by a combination of regulatory, financial, and competitive forces.

Click here to download the whitepaper.


Title: Process, Analytics, and Trust Makes Legacy AR Project a "Walk in the Park"

MedAssist logo CMYK 2

 Source: MedAssist

Any Revenue Cycle leader will tell you the danger in the work-down of legacy accounts receivable can be the difference between financial stability and insolvency for a hospital. Yet with the right process, analytics, and people, achieving the best results was recently described by one leader of a large regional healthcare system as “a walk in the park”.

See how a partnership with MedAssist made it possible to...
• Focus their team and resources on, and achieve, success in the transition of technology from a legacy accounting system to Epic
• Preserve cash and financial stability in the revenue cycle

Click here to download the whitepaper. 


Title: Better ROI for Emergency Psychiatric Services

Specialists on Call Logo

Source: Specialists On Call

This whitepaper explains how Specialists on Call (SOC) psychiatrists have helped increase reversals of involuntary commitments, further reducing costs and improving outcomes for our partner hospitals. SOC psychiatrists have conducted more than 75,000 consults as of July 2017, with a response time to video averaging 65 minutes. Consider that:

  • One in eight ED patients has a mental health or substance abuse problem
  • Nationwide average ED boarding times 8-34 hours
  • Average boarding costs alone are $2,264
  • Shortage of psychiatrists worsening

Click here to download the whitepaper. 


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Title: 4 Ways to Protect and Recover from Ransomware Attacks

Souce: Commvault

Ransomware has become an easy source of revenue for cyber criminals, and the number of ransomware incidents targeting healthcare is on the rise. 

This whitepaper will provide guidance on the following:

  • Creating an information security program
  • Implementing best practices to protect your data
  • Employing effective backup strategies
  • Educating your staff on how to best protect critical data

Click here to download this whitepaper. 


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Title: Real-world Insights & Economic Considerations in Type 2 Diabetes

Source: Intarcia Therapeutics, Inc.

Large claims databases offer a unique opportunity to examine year-to-year trends in diabetes population management. Intarcia Therapeutics, Inc., sponsored a study conducted by Milliman, a well-known source of actuarial expertise to the healthcare industry, to develop this whitepaper, which highlights the relationship between glycemic control and medication adherence.

Download the paper to discover:

  • Trends in HbA1c and diabetes drug adherence
  • Challenge of sustaining glycemic control and diabetes drug adherence over time
  • Association between healthcare costs and HbA1c levels
  • Correlation between glycemic control and medication adherence, including drug therapy characteristics

Click here to download the whitepaper.


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Title: HIPAA Compliance: Important Fundamentals You Need to Know

Source: Atlantic.Net

This e-book is essentially a Mega-Guide on HIPAA Hosting, the Health Insurance Portability and Accountability Act of 1996. First, we take a broad look at the basics of HIPAA; the roles of covered entities and business associates; and the related issue of HITECH compliance. Second, we discuss actionable steps to achieve compliance – closing with a straightforward and practical checklist.
  • Learn about the HIPAA Hosting Fundamentals
  • Get a free HIPAA E-book
  • HIPAA Compliant Hosting checklist included

Click here to download the whitepaper. 


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Title: Improving Hospital Performance Through Clinical Integration

Source: TeamHealth

In the typical hospital, clinical service lines operate as silos; distinct entities working independently from each other and failing to maximize the value of coordination and collaboration. Ideally, important service lines such as emergency medicine, hospital medicine and anesthesiology should work together throughout the patient experience to improve clinical quality and patient safety, optimize the hospital’s financial performance, and improve patient satisfaction. This white paper will show you how clinical integration can be maximized in your hospital, the benefits of aligning your important service lines, and the results that have been achieved at hospitals who have successfully navigated the process of clinical integration.

Click here to download the whitepaper. 

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Title: Leveraging Innovation in the Microbiology Lab to Unlock Hidden Profits

Source: BD

Hospitals across the United States face many challenges, including antimicrobial resistance, healthcare associated infections and sepsis which all contribute to increasing costs throughout the healthcare system while negatively impacting patient outcomes. However, there are innovative new technologies available to the microbiology laboratory that can contribute to solving these challenges. These technologies provide earlier, accurate results that enable physicians, pharmacy and infection control professionals to collaborate to ensure that patients receive the appropriate therapy as soon as possible or infections are prevented in the first place.

Click here to download the whitepaper. 


Premier logo

Title: Inpatient & Beyond: The Post-Acute Care Conundrum

Source: Premier

While 85 percent of health system leaders are interested in creating or expanding partnerships with preferred and local post-acute care providers, 9 out of 10 report they may experience challenges in creating these partnerships. In this new guide, Premier discusses how to effectively use new tools, data, case studies and other resources to improve the post-acute network development process, and replicate and scale successful strategies.

Click here to download the whitepaper. 


Title: How to Reduce Preventable Readmissions with Healthcare IT

mobilesmith logo

Source: MobileSmith

A record-high $528 million in penalties in 2016 has hospitals continuing to look for ways to reduce preventable readmissions, while the patients ultimately pay the price. Strategically-targeted mobile apps offer providers the means to engage patients and caregivers throughout the treatment plan in a helpful, cost-effective manner.

Click here to download the whitepaper. 



Title: Double Your Ambulatory Platform by 2020

 Source: Regent Surgical Health

Outpatient strategy is key to providing value-based care and Regent Surgical Health shows how health systems can double their ambulatory platform in their latest white paper, which answers four key questions:

  • What is your managed care strategy?
  • What are your current assets?
  • What’s missing?
  • Can you execute?

Click here to download the whitepaper. 


Title: Reimagining Healthcare in America

sharecare healthways

Source: ShareCare

Two primary challenges face America’s healthcare system today: rising costs and increasing prevalence of chronic diseases. For decades, the increasing cost of healthcare has been a major strain on the economy, however little attention has been given to preventing the rapidly growing prevalence of chronic disease.  That is until now. 

Click here to download the whitepaper. 


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Title: Transitions of Care: 5 Steps for Fixing the Most Dangerous Communication Problem in the Hospital

Source: Doc Halo

With nearly 80% of serious medical errors involving miscommunication during patient transfers, it’s time to close this dangerous communication gap. A well-designed transitions of care program can reduce readmissions, improve outcomes and keep your patients in network. Learn five steps for designing an effective program for your health system.

Click here to download the whitepaper. 


TeamHealth logo wpTitle: Perioperative Surgical Home: Improving Surgical Outcomes and Reducing Costs

Source: TeamHealth

Surgical patients are an often-overlooked opportunity for hospitals looking to improve outcomes, enhance patient satisfaction and increase efficiency. The Perioperative Surgical Home (PSH) is a new model of surgical care designed to achieve these goals by creating a more patient-centric, team-based system of coordinated care. This white paper explores the Perioperative Surgical Home, the positive impact it can have on hospital operation and finances, and steps hospitals can take to implement the model in their facilities.

Click here to download the whitepaper. 


CipherHealth logo

Title: Strategies to Optimize Staff Time in the Hospital

Source: CipherHealth

Download the white paper to uncover strategies for maximizing staff time on patient care activities. In this white paper we explore how various hospitals and health systems are improving their rounding, care coordination, and patient follow-up processes.

Click here to download the whitepaper. 



Title: Pre-Audit Adaptation: Ensuring Daily Joint Commission Compliance

Source: Medxcel Facilities Management

In this whitepaper you will find four crucial steps hospitals leaders should follow to allow for a more achievable (and less costly) resolution when deficiencies arise and ensure a smoother survey process. The pressure to ensure constant compliance between surveys has never been stronger on hospital leadership as The Joint Commission and other Accreditation Organizations continually increases the accountability measures for accredited healthcare organizations.  With the ever-changing landscape of regulatory compliance, the key to success is to be nimble and adaptable to the changes recently made by TJC and prepare for changes on the horizon.

Click here to download the whitepaper. 


SchumacherCP FullColorLogoTitle: Fix Emergency Department Overcrowding, Wait Times, and Throughput

Source: Schumacher Clinical Partners

Emergency department overcrowding and lengthy wait times are nothing new. But with the advent of the Affordable Car Act and resultant rise in ED volume, both are getting increasingly worse. By implementing a few process changes at a patient’s arrival in the ED, your hospital’s ED can significantly improve flow and set the stage for more efficient throughput, ultimately reducing overcrowding and wait times.

In this white paper, we’ll focus on:
• Quickly assess arriving patient’s needs while minimizing risk 
• Minimize patient wait times, waste and redundancies in productivity
• Drastically reduce patient-to-provider time and LWBS rates

Click here to download the whitepaper. 


regentTitle: Ambulatory Care Platforms as the Key Driver of a Successful Value-Based Care Strategy

Source: Regent Surgical Health

Regent Surgical Health’s comprehensive, new white paper, “Ambulatory Care Platforms as the Key Driver of a Successful Value-Based Care Strategy,” shares insights and expertise to help hospital systems embrace the strategic, structural and operational approaches that optimize ambulatory care platforms to enhance value-based care strategies. In addition to exploring industry best practices, Regent Surgical Health shares its experience working with health systems across the country to develop and execute ASC strategies that improve outcomes and lower the cost of care.

Click here to learn more. 

Title: A New Model for Healthcare: Why Cloud for Payor Provider

Microsoft logo

Source: Microsoft

Learn how cloud-based technologies can power a new model for healthcare.

The Microsoft Cloud empowers organizations of all sizes to re-envision the way they bring together people, data, and processes that better engage patients and customers, empower care teams and employees, optimize clinical and operational effectiveness, and digitally transform health.

Click here to download this whitepaper.


Title: HOPD to ASC Conversion: Now or Later with Transition to Value-Based Care

Source: Regent Surgical Health Regent

Hospitals across the country are converting outpatient departments to ASCs and Regent Surgical Health is leading the way in this emerging trend. ASCs provide health systems the opportunity to capture outpatient cases in the highest quality and most cost-effective setting while also partnering with physicians and freeing up inpatient OR space for more complex cases. In their latest white paper, Regent’s executive team along with several industry partners help define how the HOPD to ASC conversion is empowering health systems to adapt and thrive in a landscape punctuated by advances in technology, shifting public policy, and an industry-wide move toward value-based care.

Learn how HOPD conversions drive advantages, including:

  • Improved operational efficiency
  • Physician alignment
  • Payer cost sharing
  • Marketplace reputation and relevance

Click here to download this white paper.


Title: Personalize, Optimize and Modernize: A Framework to Build a Value-Based Healthcare Organization


Source: Tribridge

Providing a framework to optimize healthcare performance, the Institute for Healthcare Improvement (IHI) developed the Triple Aim—using population health, patient experience and per capita cost as foundational outcomes to track and measure. Recently, employee experience has been added, creating the Quadruple Aim to reflect the importance of job satisfaction for medical professionals in the quality care equation.

So how are organizations tackling the next step in this journey? In this eBook, we’ll explain how organizations can build a framework to:

  • Provide exceptional patient care and outcomes
  • Reduce costs and the complexities of administration
  • Improve staff productivity and visibility across the healthcare organization

Click here to download this white paper.


Title: The Road to Fully-Connected Healthcare

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Source: GE Healthcare

The move toward value-based care reimbursement models is putting pressure on healthcare organizations to modernize their IT systems so they can more effectively measure and improve the quality and efficiency of their care.

Imaging is a natural hub for data consolidation as it tends to be a major profit center in traditional pay-for-service models, but becomes a major cost center in newer, value-based models. Thus it is an area where these efforts can have such a substantial impact on data management, patient care, and overall profitability.

Download the white paper and learn three steps you can take now in order to position your Imaging department for success in the future.

Click here to download this white paper.


Title: The "smart" supply chain: 5 top drivers for supply chain executives to go digital


Source: Coupa

Digitizing supply chain operations is a major step toward becoming a high-value, low-cost care delivery system.It's no secret that a hospital's supply chain presents ample opportunities to reduce costs and improve efficiency. The key to unlocking this potential is total transparency of purchasing and spend processes across the board — a feat now possible due to the rise of comprehensive and cloud-based Business Spend Management (BSM) solutions.

It's time for hospitals to put a premium on innovation and achieve significant results. This white paper covers:

  • Major digital and operational trends in healthcare
  • Exponential growth of Business Spend Management (BSM) systems in hospitals
  • Five impactful benefits of using BSM solutions to improve control over supply chain management

Click here to download this white paper.


Title: Overcoming Medical Imaging Challenges in a Digital World 

IBM Watson Health logotype pos CMYK

Source: IBM Watson Health

Healthcare organizations are discovering that while operating in an electronic environment accrues many advantages, it also presents new challenges. Learn how the right medical imaging management system can help healthcare organizations overcome challenges by:

  • Increasing efficiency to tackle the growing volume of images
  • Breaking down barriers caused by multiple IT systems
  • Meeting rising quality expectations from both patients and regulators

Click here to download this whitepaper. 


Title: Efficient Communication Improves Patient Throughput


Source: Everbridge

Coordinating across care teams to rapidly respond to the patient’s needs is always a challenge for Emergency Departments. Our research has found, however, that delivering clear communication can make all the difference when responding to acute trauma victims and code alerts. With over 735,000 heart attacks every year, improving clinical response times can save lives and revenue.

Click here to download this whitepaper.


Title: Sharing clinical images to help improve image access, costs, and patient care

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Source: GE Healthcare

The time is right to put your Enterprise Imaging strategy into place. With reliance on diagnostic imaging, expanding use of visible-light images and un-structured data the demand for access to clinical images across the enterprise has never been higher. To meet today’s challenges, CIO’s and IT Management providers need to capture and share clinical data across the organization to build a unified patient record.

Click here to download this whitepaper.


Title: Creating Clinical Value: 4 Steps to Drive Change And Improve Care


Source: Leidos

Over the last 10-15 years hospitals and health systems have spent millions of dollars to implement EHR systems. Yet, despite the investment in technologies promising bottom line improvements and greater efficiencies, many organizations have not seen their cost of care decrease or efficiency improve. Unfortunately, believing a new system or technology will resolve existing problems an organization is experiencing is a common misconception. While a new system may solve some problems, it cannot fix existing organizational and operational issues.

Click here to download this whitepaper.


Title: Rethinking Standardization: Leveraging your team, clinical partnerships, and data to drive quality and patient value

Source: Schumacher Clinical Partners

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Reducing variation in care is now more important than ever, and can impact tens of millions of dollars in savings while improving outcomes and efficiencies. Yet, despite varied recommendations, truly sustainable strategies are still elusive. We must rethink common avenues of standardization to leverage the skills, experience, and perspectives of all team members.

In this white paper, you’ll find:

  • A new framework to engage unique contributions from five different stakeholders
  • Recommendations for leveraging data and feedback systems
  • The key role of clinical partnership in the quest for sustained standardization

Click here to download this white paper.


Title: How to use data to drive clinical and financial results — 4 thought leaders discuss


Source: HealthTrust

In healthcare, data is only as valuable as the number of physicians who trust it and are willing to use it. Helping physicians understand exactly how and why analytics programs use information is critical to implementing sustainable, data-driven improvement initiatives in any healthcare organization.

Becker's Hospital Review and four data and quality improvement experts from HealthTrust joined to discuss opportunities and strategies for using data to drive clinical and financial outcomes in health systems. Download this executive roundtable to discover:

  • How to make data meaningful to clinical and nonclinical stakeholders
  • The key to gaining physician trust in data
  • Tips for implementing sustainable, long-term improvement programs

Click here to download this white paper.


Title: Disrupt Your Health System Before Amazon Does

Source: MobileSmith

mobilesmith logo

Competition and consumerism are quickly transforming the traditional outlook for the healthcare industry. Technology is both the disruptor and the deliverance as organizations balance medical efficiency with a better patient experience, filling the spaces between traditional care models and engaging patients in their care journey. With renewed interest from large tech companies that have built successful consumer-first business models now focused on efficiencies in the healthcare chain, traditional healthcare organizations must act faster to set the bar and leverage their unique expertise.

Key learning points:

  • How to embrace mHealth as your new front door
  • How consumer-focused tools can save as much as $300 per surgical procedure
  • Why optimizing patient experience, management and self-care is mandatory

Click here to download this white paper.


Title: Rethinking Data Strategies for Bottom Line Impact: The Power of Reference Data Management

Source: Wolters Kluwer


Extracting “value” to achieve bottom-line results requires healthcare organizations have systems in place to ensure clinical, operational, and financial data are captured and used to for reporting quality metrics tied to risk-based payments and reimbursement.

The reality is providers are leaving money on the table. And it all comes down to how data is being managed. Providers must properly manage a critical, yet underutilized data asset— reference data—to ensure a “single source of truth.”Read the executive brief for a five-step approach on how to manage reference data to maintain a competitive edge and maximize reimbursement.

Click here to download this white paper.


Title: Your Care Experiences are Excellent. Now - Can you make them Easy?

Source: NRC Health

Satisfied patients aren’t necessarily loyal ones. Patients are more likely to change providers than they’ve ever been. According to new research from NRC Health and The MetroHealth System in Cleveland, 80% of patients reported that they’d switch providers for ’convenience factors’ alone. How can you decrease effort to increase retention?

Key takeaways:

  • Define the problem by mapping points of friction in your care experience
  • Gain a deeper understanding of why healthcare is hard for patients
  • Learn the steps your organization can take to create ease

 Click here to download this white paper.


RSM logo

Source: RSM

Hospital and health system CFOs and revenue cycle management leaders are tasked with addressing cost and capacity issues unique to today's trends. High-deductible health plans, greater patient out-of-pocket responsibility, tightening regulatory compliance and value-based agreements have made outsourcing the revenue cycle a critical decision for hospital leaders. Read this whitepaper to understand.

  • What's pushing CFOs and RCM executives to outsource part or all of their revenue cycles
  • Some predictable pitfalls financial executives should avoid when outsourcing their revenue cycle management functions
  • Best practices to achieve a symbiotic relationship with a vendor

Click here to download this whitepaper.


When organizations successfully engage their customers and employees, they experience a 240% boost in performance-related business outcomes, reports Gallup. On the surface, these may seem like separate issues – swaying internal audiences, showing value and engaging employees. In this resource, we’ll help you understand how one fuels another, with data and communications helping you bridge the gap to build relationships that are fruitful and profitable for everyone involved.

Click here to download this white paper.


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Title: The Transformation of Behavioral Health Care Begins in the ED.

Source: Vituity

The struggle to address the crisis in emergency psychiatry impacts patient safety, quality of care, hospital efficiency, and the bottom line. Industry leaders agree, early intervention is critical. Since the vast majority of psychiatric emergencies resolve within 24 hours, hospitals can prevent unnecessary admission and enhance care by shifting to earlier intervention in the ED. This paper shares how today’s leaders are transforming EDs to address this population.

Click here to download the whitepaper.  


Title: Revenue Optimization Solutions Discover $1 Million for Hospital within 45 Days

Source: Change Healthcare

In our industry today, most providers expect a certain level of revenue leakage, but often the opportunity to collect on underpayments is undetected. With a common goal to optimize reimbursement, Change Healthcare partnered with a private, not-for-profit hospital because they suspected there was opportunity to recover lost revenue. Forty-five days later, our Audit and Recovery team delivered more than $1 million in cash remittances. And that was only the beginning. Read the case study to learn how this hospital:

  • Discovered that ~40% of their underpayments were denials
  • Initially focused on Audit and Recovery services but quickly expanded their scope to target denials management
  • Leveraged Change Healthcare’s payer relationships to achieve successful appeals and bring in $8 million dollars annually in additional revenue

Click here to download this whitepaper


When The growth of specialty pharmacy has introduced new opportunities and challenges for healthcare providers. Redefine Health’s industry insight report highlights best practices from pharmacists who have worked within hundreds of specialty pharmacies across the country.

Click here to download this white paper.


Title: Disaster Preparedness: Strategies for Managing the Unexpected

Source: TeamHealth

Communities nationwide face a seemingly ever-increasing risk of natural and man-made disasters. Now more than ever, hospitals must be prepared to respond at a moment’s notice to powerful storms, hurricanes, tornadoes, mass casualty events and other potential disasters. 

This paper looks through the lens of three events in 2017 to discuss strategies that TeamHealth, one of the nation’s largest integrated physician groups, utilized to prepare and respond to disasters affecting the hospitals they serve.

  • Discover successful strategies and lessons learned to help hospitals evaluate their readiness to effectively respond in times of crisis.
  • Learn the importance of establishing and managing command centers and establishing clear communication paths.
  • Investing time and resources into mass casualty training allows for quick-thinking and action-oriented responses.

Click here to download this whitepaper.


Title: Strengthening Your GI Practice for the Future

Captify FINAL New Logo 2017

Source: Captify Health

Many gastroenterology practices are struggling to optimize current processes and procedures, while transitioning to value-based care. Download Captify Health’s whitepaper to learn a two-step approach for building a thriving, sustainable practice.

Click here to download this whitepaper. 


Transitioning patients between outpatient, inpatient, post-acute and home settings can be a major challenge for hospitals. For organizations participating in value-based reimbursement models, it can also be costly. This case study examines how Holyoke (Mass.) Medical Center  redesigned its care management process to break down communication siloes across the care continuum and improve patient care. After six months, the efforts yielded measurable results, including improved patient experience scores and reduced readmissions based on an analysis by Press Ganey.

Click here to download this white paper.


Title: HealthCare Appraisers ASC Valuation Survey

Source: HealthCare Appraisers

Healthcare Appraisers Logo

Since 2003, HealthCare Appraisers has surveyed the ambulatory surgery center (ASC) industry to determine trends in the value and characteristics of ASC ownership interests and management fees charged to ASCs. This year’s respondents own and/or manage over 700 surgery centers throughout the country. The following pages include a selection of key results of the survey. 

Click here to download this white paper.


Clinical Excellence

Title: How to Move the Needle on Patient Satisfaction and Other Measures That Matter

spok hor 3D 4C BK

Source: Spok

Consumers will choose a hospital with higher safety ratings 97 percent of the time, regardless of cost. Safety ratings and other specific measures for federal quality metrics, hospital credentials, and patient satisfaction scores can have a significant impact on a hospital’s ability to attract patients and receive full payment for services. Learn how your hospital’s communication infrastructure influences these metrics.

Click here to download this whitepaper. 


Title: Revisiting Regional Anesthesia: A Pathway to Optimal Patient Outcomes, Surgeon Satisfaction, Value-based Payments and reduced Opioid usage in Post-Operative Pain Management

Source: North American Partners in Anesthesia

NAPA logo

Modern advances in regional anesthesia can provide competitive advantages to hospitals and ambulatory surgical centers. This white paper examines how a robust regional anesthesia program improves efficiency, performance measures and profitability, and delights patients, surgeons and healthcare administrators.

Regional anesthesia and its related cost savings can play a vital role in successful bundled payment initiatives. Advanced techniques facilitate ERAS protocols by reducing pain, increasing ambulation and decreasing length of stay—essentially lowering costs while raising overall patient and surgeon satisfaction. A well-executed regional anesthesia program has the potential to meet the needs of clinical and community stakeholders—one that gives healthcare facilities a valuable competitive edge and yields success in today’s evolving healthcare landscape. New state regulations in nearly all US states address reduced use of narcotics for pain control. Regional Anesthesia is an excellent means to support the goal of reduced use of Opioids for post-operative pain management.

Click here to download the whitepaper.


Title: Margin of Excellence – ICU Utilization

premier healthcare case study cover logo

Source: Premier

The intensive care unit (ICU) is where some of the most critically ill patients are seen for close observation and monitoring. However, the decision to admit patients to an ICU and how they are treated is often dependent on multiple variables, such as patient clinical status, practitioner discretion, institutional policies and procedures and hospital capacity. ICU admission is often a subjective call, rather than one guided by the evidence. Unjustified variation in ICU care, leading to overuse or misuse, has potential clinical consequences and contributes to unnecessary spending, making this a prime target for optimization.

Premier’s newest white paper highlights:

  • Data-driven insights and benchmarks on variation within the ICU, including 10 diagnoses with the highest levels of unjustified variation.
  • Success stories of how hospitals and health systems are driving improvements in ICU care.
  • Best practices which can be leveraged to tailor ICU optimization based on an institution’s needs.

Click here to download this whitepaper.


Title: The Hospital’s Clear Path to Improving Care Delivery

vizient logo

Source: Vizient

The American health care system is rapidly changing, and the move towards value-based care is accelerating. With each step along the continuum, health care executives and clinical leaders are challenged to do more with less and focus on value and outcomes instead of volume. Our experience shows that the right data and analytics are critical to engage and align physicians, and ultimately to deliver consistent outcomes, in the most efficient way possible.

This white paper will outline industry trends and best practices to help hospitals improve care delivery by:

  • Balancing quality and total cost of care
  • Reducing non-value added clinical variation
  • Optimizing service line performance

Click here to download this whitepaper.


Title: How Biometric Identification Enhances Patient Safety and the Hospital's Bottom Line

logo imprivata

Source: Imprivata

Hospitals can't provide high-quality care if patients are misidentified, as the errors resulting from misidentification can have significant consequences for patient safety and the organization's financial health.

According to a Rand Corporation analysis cited by The Wall Street Journal, patients are misidentified 7 to 10 percent of the time.This widespread problem led The Joint Commission to declare positive patient identification a top patient safety goal for 2017.Find out how one hospital solved its patient misidentification problem to improve the quality of care it provides and to mitigate its financial risk.

Click here to download this whitepaper. 


Title: Clinical Communication Deconstructed Seven Elements of Effective Clinical Communication


Source: Vocera

If you’re a healthcare leader with a vision of transforming how the healthcare system should function and deliver care, you know how critical effective clinical communication is.

The Experience Innovation Network, part of Vocera, recently released a report that examines clinical communication extensively, from every angle. It’s called Clinical Communication Deconstructed: A framework for successful, human-centered clinical communication.

In creating the report, we examined clinical communication extensively, from every angle:

  • 20+ healthcare leaders share their perspectives and insights.
  • 16 comprehensive case studies demonstrate leading practices that have made a difference for caregivers and patients.
  •  6 patients share their stories about how communication makes a difference in healing.
  • Self-assessment questions at the end of each section help you gauge your organization’s strengths and opportunities for improvement.

Click here to download the whitepaper.


Source: Healogics

Healogics Logo

Today, one percent of patients account for more than 20 percent of the nation’s healthcare expenses, and the top five percent account for nearly half. One of the lesser known and more complex segments within this high-need patient population are individuals who suffer from chronic wounds. In the U.S., chronic wounds affect approximately 6.7 million individuals and an excess of $50 billion is spent annually on treatment. The prevalence of chronic wounds are increasing in tandem with the growing aging population and incidences of chronic diseases more common in older adults such as, diabetes and peripheral artery disease (PAD). According to the U.S. Census Bureau, in 20 years the percent of the total U.S. population age 65 or older is expected to increase to 21 percent. PAD for example, a circulatory disease commonly associated with non-healing wounds, affects about 8 million Americans and 12-20 percent of Americans age 65 and older.

Because the management of chronic wounds crosses many clinical specialties and extends into social and behavioral services, this paper demonstrates, by the Medicare numbers, the critical need for strategic attention and active cross-sector collaboration in the name of chronic wound healing.

Click here to download this whitepaper. 


Title: An Evidence-based Approach to Implementing UVC Disinfections in your Facility

TRU D 2995 C large (2)

Source: Tru-D

Now that continuous UVC disinfection robots have been validated by a randomized clinical trial to minimize the risk of infections, we invite you to learn how to deliver better outcomes for your next patient and reduce the incidence of multidrug-resistant pathogens through successful UVC implementation.

In this whitepaper you will learn the following: 

  • The benefits of enhanced UVC room disinfection
  • How Tru-D can improve patient outcomes
  • Tru-D’s scientific validation

Click here to download the whitepaper.


Title: Clinical Analytics: Improve Clinical Quality and Health-related Outcomes

Microsoft Logo

Source: Microsoft 

Discover how health organizations are using Microsoft Cortana Intelligence Suite and Power BI to improve clinical quality and health-related outcomes.

With growing populations, longer lifespans, and the rise of chronic disease, the health industry is under more pressure than ever to transform a reactive “sick care system” into one that actively promotes individual and population health in ways that are more efficient and cost effective.

Health solutions have, in the past, added more complexity than value. It is simply not feasible to maintain hundreds of solutions, as well as the data silos that come with them, and keep up with rapid advances not only in IT, but also in medical treatments and technologies—all while maintaining compliance with government regulations.

Click here to download this whitepaper


Title: Telemedicine helps providers navigate increasingly complex stroke decisions — here's how

Source: SOC Telemed

In the United States, someone has a stroke every 40 seconds, and every four minutes, someone dies of stroke.


By accelerating and streamlining the diagnostic process for stroke patients, telemedicine providers like SOC Telemed help to provide patients with better outcomes by increasing access to the most appropriate brain-saving procedures and giving partner hospitals a competitive edge by strengthening their outcomes and clinical reputation for stroke care.

In this white paper, readers will learn:

  • Why quick decision-making is central to effective stroke care
  • How consulting with specialized practitioners can help hospitals preserve a greater proportion of stroke patients' brain tissue
  • How allowing remote neurologists to assist in the diagnostic process helps small and understaffed hospitals increase their revenue and improve patient care

Click here to download this white paper.


Title: Research Findings: Frequent Interruptions Distract Clinicians from Patient Care, Contribute to Stress and Burnout

Vocera LogoSource: Vocera

Frequent interruptions distract doctors and nurses from patient care, contributing to stress and burnout. How big is the problem? How can IT and clinical leaders monitor, measure, and manage interruptions? How much do interruptions that disrupt patient care contribute to clinician stress and burnout? This HIMSS Analytics report explores how clinical and IT leaders view these challenges, and how they can solve them efficiently and effectively.

Read the HIMSS Analytics report to learn:

  • How clinical and IT leaders view the challenge of interruptions and how they are working to address it
  • How to more efficiently identify and reduce the interruptions that contribute to clinician stress and burnout
  • How to optimize clinical communication workflows and be better positioned to achieve clinical imperatives for improving patient care
  • Why viewing multiple vendors’ usage reports in isolation and manually compiling data to decipher trends is not enough

Click here to download the whitepaper. 

Title: Improve nursing retention by hiring and developing better managers

Source: Select International

Most organizations declare that reducing nursing turnover is a key strategic imperative, but few have a formal, holistic, and effective retention strategy. Perhaps that’s because it’s a complex problem and the challenges are specific to the organization and the market.

Most organizations declare that reducing nursing turnover is a key strategic imperative, but few have a formal, holistic, and effective retention strategy. Perhaps that’s because it’s a complex problem and the challenges are specific to the organization and the market.

You can implement any of a long list of potential solutions. Most, however, require talented, effective, and motivated nurse managers to implement them. The most logical place to start improving retention, then, is by hiring and developing more effective managers.

This paper briefly outlines the scope and impact of the nursing turnover problem, its causes, and potential solutions. More importantly, it proposes a more deliberate approach to building a team of effective nurse managers, because without them, many of your retention efforts will be an exercise in futility.


Click here to download the whitepaper.


jnj Medical Devices Companies logo Vertical rgb

Title: Outpatient Joint Replacement and Achieving the Triple Aim

Source: Johnson & Johnson

Total joint replacement in an ambulatory surgery center is an opportunity for health care professionals to optimize the Triple Aim. Buffalo Surgery Center in Buffalo, NY performed 330 outpatient total joint replacements between 2015 and 2017. This white paper shares the Buffalo Surgery Center approach to patient selection and education, pain management, post-operative recovery and the outcomes that they achieved using this approach.

Click here to download this whitepaper. 


Nurses and patients depend on thoughtfully planned environments to work and heal. As they provide life-changing care, nurses see firsthand the clear connection between effective environments and patient outcomes. They need the best spaces, tools and workflows for them and their patients to thrive.

Click here to download this white paper.


Title: The State of Clinical Communication and Workflow Solutions; An Industry Benchmark Study

Source: PatientSafe Solutions

PatientSafe Solutions

Are your clinical communication systems really meeting your clinical workflow needs? PatientSafe and HIMSS Analytics partnered to take the pulse of 300 clinical, informatics and IT professionals on the state of mobile clinical communication and workflow in their healthcare organizations.

Results suggest the industry is in the middle of a mobile evolution, with 90% of clinicians and informaticists saying a unified application designed to integrate communication with clinical workflow would achieve better financial and clinical outcomes.

Read the whitepaper to:

  • Understand how your organization compares to others in the industry.
  • Find out how your peers are expanding their mobile clinical communication solutions
  • Learn how to future proof your mobile clinical communication and workflow strategy

Click here to download this white paper.

Hospital Finance


VisitPay Logo

Source: VisitPay

The growth in patient financial responsibility for medical costs is one of the most significant trends to affect healthcare providers in recent years. Patients are now one of the biggest payors, which requires medical providers to make drastic changes to their billing and payment systems. Is your hospital giving patients the tools they need to better manage their medical bills? Read this paper to understand:

  • How to improve the patient financial experience
  • Strategies used by two major health systems to achieve improvements in patient payment yield and patient satisfaction
  • What healthcare organizations can learn from other industries about improving the billing and payment process

Click here to download this whitepaper. 


Is there a business case for value-based care?

Source: Philips WellcentivePhilips Wellcentive

Value-based care (VBC) growth has been slower than originally projected, yet there are signs that adoption is on the rise. Is your organization reaping Return on Investment from participating in VBC payment models or are you still watching from the sidelines? Read this paper to understand:

  • 1. Create a high-performance referral network to help reduce patient ‘leakage’Why ACOs are a barometer of VBC growth
  • How to calculate the high cost of failing to act now
  • Three key strategies healthcare organizations can use to make VBC profitable:

2. Improve transparency, convenience and value for patients

3. Negotiate inclusion in narrow networks and more favorable payer contracts

Click here to download this whitepaper. 

Title: Considering preowned endoscopes? Here are 6 things to know before you buy

BHC Red With Lines

Source: Boston Scientific

Certified preowned endoscopes are a cost-effective buy for any provider's medical device portfolio. However, limited market regulation and significant variety in quality among third-parties make shopping these contracts complex and time-consuming.This white paper will help take the guesswork out of the preowned endoscope market, discussing when to choose a preowned scope and how to choose a reputable independent service organization.

Readers will learn:

  • What certifications are meaningful in the third-party repair space
  • The cost benefits of preowned versus new scopes
  • Inside tips for negotiating contracts with independent service organizations and original equipment manufacturers

Click here to download this white paper.


Source: Change Healthcare

How do you uncover reimbursement sources for patients presenting as self-pay?

New, stringent anti-phishing regulations prohibit traditional eligibility searches, but you can’t afford more accounts slipping into bad debt. Fortunately, advances in technology offer providers an aggressive, anti-phishing-compliant solution to quickly identify sources of reimbursement.

Download our paper and you’ll learn how providers are safely detecting undisclosed coverage, and recouping millions of dollars in reimbursement. In fact, providers using our Coverage Insight tool convert an average 8-17% of all accounts submitted from self-pay to insurance.

Click here to download this whitepaper.


Title: Missed Revenue, Compliance, Inefficiency: Greatest Revenue Cycle Pain Points & How to Solve Them
MediMobile Logo No Background

Source: MediMobile

Revenue cycle leaders at physician organizations face two substantial challenges when it comes to ensuring hospital-based providers are paid appropriately and on time: collecting clinical documentation from a hospital and ensuring all  encounters are properly charged and billed. An automated charge-note reconciliation tool, properly implemented, supports revenue cycle leaders in finding professional charges many healthcare providers unknowingly fail to submit, recovering critical revenue for the organization.

Download the white paper to learn:

  • Operating inefficiencies in physician charge capture causing organizations to miss revenue opportunities.
  • How automated charge-note reconciliation supports revenue cycle and regulatory compliance.
  • Four key capabilities enhancing charge capture in MediMobile's platforms.

 Click here to download this whitepaper.

Source: TransUnionTransUnion Logo new

The IRS is serious about 501(r). Are You? Their enforcement is ramping up, and if your hospital is found guilty of 501(r) violations, you could lose your tax-exempt status.

For insight into these complex IRS rules, download this informative paper. Key takeaways include:

  • 10 red flags for hospitals
  • 5 things you may not know about the 501(r) rule
  • 10 compliance goals
  • How to take quick action to ensure compliance now

It’s not too late to find out what you need to do now to ensure that your hospital is 501(r) compliant. Fill out the form to receive the report today.

Click here to download this whitepaper.
Title: Ready, Risk, Reward: Building Successful Two-Sided Risk Models

Source: Premier, Inc

Curious about how evolving risk-based alternative payment models will affect your organization? This in-depth white paper probes the impact
of risk-based payment models and uncovers insights around the capabilities health systems need to achieve success in today’s healthcare environment.

Click here to download this whitepaper.

Source: Mobile Smith

As competitive healthcare systems race to improve patient experience (PX), they can learn from adjacent industries that have crafted consumer-centric strategies to succeed. While the methods used in more traditional clinical workflow and informatics require large-scale, multi-year investments to ensurecompliant and profitable operations, PX-focused initiatives can be more agile. By taking small measured steps more quickly and improving return-on-investment (ROI), successful healthcare systems are seeing PX payback in less than 12 months.

Click here to download this whitepaper. 

Title: Impacting Financial Outcomes with Workforce Management Initiativesge monogram primary blue RGB

Source: GE Healthcare

Research from a recent survey of 75 healthcare finance executives sheds light on Workforce initiatives as a leading strategy for impacting financial outcomes. With nearly 3/4 of respondents saying that ‘managing labor costs’ was the top financial concern keeping them up at night, staffing strategies are quickly moving to the top of their priority list.

Download this whitepaper to learn:

  • What finance executives are expecting from Workforce Management
  • 5 common staffing challenges and how health systems are addressing them
  • How leveraging data to optimize staffing decisions impacts cost and quality

Click here to download the whitepaper. 


CapioLogoTitle: How is the Revenue Cycle in Healthcare Changing?

Source: Capio Partners

RCM systems were designed to optimize the processing of federal, state, and commercial healthcare claims. In particular, with the onset of consumerism in healthcare; this has required the industry to be more "patient centric.” The new revenue cycle model has forced healthcare industry leaders to revisit the patient financial experience. In theory, healthcare modeled the patient experience from a clinical perspective. In the last few years healthcare providers have recognized that it extends far beyond the patients care but into the challenging world of finances.

Click here to download the whitepaper. 



Title: Ramifications for the Healthcare Industry: the Move to Value-Based Reimbursement

Coker Group

Source: Coker Group

With value-based reimbursement linking provider payment to outcomes, providers and payers should be aware of new transaction types and characteristics relevant to value-based reimbursement. Under contemporary models, much of the financial and clinical risk shifts from the payer to the provider and providers are held accountable for leading the care continuum. Providers are rewarded based on the quality and efficiency of the care they deliver, as well as their ability to contain costs.

Click here to download the whitepaper. 



Title: 2017 Healthcare Industry Brief: Priorities and Predictions for Hospital CFOs

Source: Intermedix

With so much in flux, healthcare executives view 2017 as the year of uncertainty. In light of this perception, financial officers are focusing their attention on issues that they have more control over in the short-term. To learn more about these strategic shifts, Intermedix interviewed more than 100 healthcare executives and financial leaders from hospitals across the country about their current priorities for 2017. 

Download this industry brief to:

  • Learn which issues CFOs are prioritizing in 2017.
  • Gain insight into the pressures and opportunities steering the strategic direction of hospital CFOs.
  • Read about strategic adjustments being made to address changing market forces.

Click here to download the whitepaper. 


ge monogram primary blue RGBTitle: How Entrprise Financial Management Helps Providers Minimize Risk in Value-Based Care

Source: GE Healthcare

Healthcare providers and payers operate under a combination of fee-for-service and fee-for-value payment models today, however the latter is gaining traction and expected to eclipse traditional reimbursement methods in the next few years. This is true for both governmental and commercial reimbursement. CMS has established a timeline to progressively tie more Medicare dollars to value-based payments, and hospitals and health systems expect at least 30 percent of their revenue to fall under value-based contracts by 2018, according to an HFMA survey.

Click here to download the whitepaper.


Source: Coker Group

Whether reviewing a hospital or employed physician network (EPN), the devil is in the details when examining the health of the Revenue Cycle (RC) ecosystem. Sometimes figures and reports don’t tell the entire story. What may appear as a sound measurement of days in accounts receivable (AR) (e.g., 30 days) can actually mask systemic problems in processes and procedures. If data reported are inaccurate, miscalculated, or outright corrupt, leadership may not discover the issues until revenue wanes.

In this paper, we use a real-world case study to illustrate the signs of an in-danger RC that can be overlooked. Further, we explain how Coker helped one organization turn around its Patient Accounting System resulting in a 14 to 1 return on investment (ROI).

Click here to download this whitepaper.


Source: Simplee

A survey of 260 revenue cycle leaders by Forrester Consulting found that patient financial experience is becoming a more urgent focus at leading health systems.  Health systems are finding that a better patient financial services experience not only drives better revenue cycle outcomes, it also is linked to better patient clinical outcomes.  Over half of hospitals say that patient experience is extremely important to them, and nearly two-thirds say that patient financial services are an important driver of overall patient satisfaction.

Key learning points:

  • Trends driving consumerism in healthcare financial services
  • Financial and clinical impact from improving patient financial services systems
  • Strategies to build a patient experience culture and operation that drives satisfaction

Click here to download this whitepaper.


Source: KeyBank

Determining the type of cyber insurance to purchase is no trivial matter. Cyberattacks targeted hospitals and health systems at an alarming pace in 2017 — nearly exceeding the rate of one breach per day.

This white paper helps healthcare leaders assess the cost-benefit of cyber insurance for their organization by reviewing the scope of cyberattacks in 2017, examining various cyber risks and coverage opportunities, and discussing key trends affecting insurance needs in the next three to five years.

Readers will learn:

  • Financial and intangible costs of
  • CyberattacksEvolving cyber vulnerabilities and key coverage areas
  • How appropriate insurance can support breach responses and cyber exposures

Click here to download this whitepaper. 


Title: The Three Most Common Professional Fee Billing Mistakes Made in US Hospitals

Source: Intermedix IMX-logo-Web


Hospital coding departments have seen a dramatic increase in professional fee coding following the wave of physician group acquisitions in recent years. These facility coding teams are highly skilled at inpatient and outpatient coding, but are often challenged by the highly specialized physician-orientated coding subset. This issue is gaining increasing scrutiny as sub-optimal professional fee coding is a compliance risk and can negatively impact the bottom lines of the hospital, and the physicians’ practices for which they support.

  • Learn why facility fee guidelines cannot be applied to professional fee E/M level selection
  • Discover the importance of leveraging data on regional payer reimbursements
  • See how formal coding education for providers can impact compliance

Click here to download this whitepaper.


Source: Medpricer

Medpricer Color

Are you challenging your supply chain to reach its full potential? Leadership may hold supply chain accountable for savings, but they shouldn’t stop there. Talented procurement and materials teams can deliver better outcomes beyond cost, positively influencing factors such as improved service level terms and quality of service. In other industries, supply chain is treated as a strategic asset, but in healthcare, it often seems that supply chain is still trying to earn its way out of the basement.

The supply chain has vast potential to alleviate revenue pressures by dropping cost savings to the bottom line. Contract improvements in purchased services categories could be the golden ticket.

Click here to download this whitepaper. 


Title: The road to systemness: Delivering an outcomes-driven supply chainDelivering an outcomes-driven supply chain

Source: Medline

Lack of systemization in a health care supply chain causes significant issues for the health system financially, logistically and culturally.

Ohio’s largest provider of health care was faced with a decentralized supply chain that made it inefficient and expensive. This white paper tells the story of how Mercy Health rebuilt its supply chain culture, organization and logistics processes to better meet the needs of its internal customers and enhance patient care.

How consolidation and standardization impacts health care operations
Readers will learn: 

  • Why a shared-risk, strategic supply partnership can improve service and efficiencies
  • The benefits of establishing a consolidated managed physician preference items (PPI) logistics model

Click here to download this whitepaper.


Title: Drug Price Forecast

Source: Vizient


Vizient has released its twice yearly Drug Price Forecast, an estimate of price changes expected in 2019 with insight about industry, practice and business factors that influence pricing. Prepared by Vizient Pharmacy Program clinical and contracting experts, the report focuses on drugs and classes used across the provider continuum. Key focus areas from the July 2018 edition include:

  • Class summaries for specialty pharmaceuticals, oncology, infectious disease agents, immunomodulators and plasma products
  • Hot topics: drug shortages and DSCSA milestones
  • Timeline of expected regulatory activity, patent expirations and other events
  • Detailed pricing predictions for key drugs and drug class

Click here to download this whitepaper.


Title: A Visionary Patient Financial Experience

Source: Simplee

Adventist Health System (AHS) is addressing patient expectations of a consumer-centric financial experience by investing to create a transparent, connected, convenient experience starting at pre-service. By offering patients an easy to use self service financial experience, AHS has been able to:

simplee logo sm

  • Grow self-service payments by 83%
  • Decrease their use of third party early out services by 28%
  • Achieve high levels of patient satisfaction & loyalty

Cick here  to download this whitepaper.


Title: Healthcare commerce as a user-friendly experience     

Source: Rectangle Health

Healthcare commerce as a user-friendly experience

Digitization is the absolute future of healthcare commerce — so, why do only four percent of healthcare executives and leaders state they prefer automated payment plans? Outlined in this whitepaper, readers will learn how healthcare commerce can transcend the age of paper-based billing by understanding the following issues:

  • Outdated patient billing is hurting hospitals and healthcare providers
  • Patients are becoming increasingly more responsible for their healthcare expenses
  • Hospitals and healthcare providers can implement and use alternative payment methods to increase their revenue

Click here to download this Whitepaper.


Title: Premier’s Total Joint Replacements Report

Source: Premier, Inc.Image result for Premier, Inc. logo

Total joint replacements represent some of the most commonly performed procedures in the U.S. and their number is expected to grow. Even with the high volume of these surgeries, there’s significant variation for hip and knee replacements, especially with respect to cost of the implants.

Download Premier’s report to learn:

  • Key findings from an analysis of more than 800 hospitals, examining the drivers of variation in cost
  • Success stories of several health systems that worked to curb variation in pricing and care delivery
  • Best practices to tackle cost of acquisition for implants

“Margin of Excellence” is a series of Premier reports dedicated to uncovering next-generation total cost management savings and quality improvement opportunities through integrated data and services. The data and benchmarks can be leveraged to implement evidence-based strategies and tools designed to tackle inefficiencies in healthcare.

Click here to download this Whitepaper.


Source: Imprivata

In fact, when the University of Utah Health examined how much just one facet of patient misidentification – duplicate medical records – was costing; the results were staggering:Undeniably, the most serious threat of misidentification is patent safety, but the possible financial consequences must also be calculated.

  • $650,000 for a master patient index cleanup
  • $15,000 per year attributable insurance write-offs
  • $60-100 or higher per incident to clean up overlays
  • All these costs can be avoided.

Learn how the University of Utah Health helped reduce the risks and costs of patient misidentification with Imprivata PatientSecure® biometric palm vein scanning technology.

Click here to download this whitepaper.


Title: The case for price transparency: Why it pays to empower patient choice

Source: Parallon 

As consumers become more responsible for footing their own healthcare bills, they have an urgent need to know upfront costs associated with their medical needs. While enabling a more transparent system poses risks to both patients and providers, consumers are ready for a more open environment when it comes to healthcare pricing.

  • 89% of patients want to know their medical costs before they receive any care.
  • 30% of hospital revenue comes from patients.
  • 26% of American adults said they had contacted different doctors or medical facilities about prices.
  • Learn how to adopt price transparency best practices.

Click here to download this Whitepaper.



Source: Optum360

Imagine a revenue cycle so seamlessly interconnected that no claim is ever denied. Advancing the revenue cycle requires a new vision focused not on managing denials, but on preventing them from happening. Start your journey by learning the characteristics needed to make this vision a reality with our free e-book. The e-book includes tips you can implement right now to improve your operations on topics including:

  • CDI
  • Medical necessity
  • Coding
  • Claims integrity
  • Claims processing
  • Denials management
  • Payer appeals
  • Patient estimating
  • Eligibility verification

Click here to download this whitepaper.


Leidos logo

Source: Leidos

The need for data-driven metrics has increased under value-based payment models. More and more, hospitals and health systems are finding that at least a portion of their revenue is tied to meeting or exceeding certain clinical quality measures. At the same time, they must demonstrate cost effectiveness—including finding more efficiency within revenue cycle processes.

Read the white paper to learn how to:

  • Bridge the gap between revenue cycle and IT
  • Blend clinical and financial accountability
  • Reach broader system goals to achieve today’s value based reimbursement models

Click here to download this whitepaper.

Health Information Technology 


Title: Using AI to meet operational, clinical goals

Source: Philips

With hospitals collecting more and more data and rising expectations from patients around their healthcare needs, the case for artificial intelligence (AI) adoption is compelling. AI is now gaining traction in healthcare because of its ability to help generate insights from large amounts of data – offering a much-needed helping hand to overburdened staff. For healthcare IT leaders, there is much to gain from the insights, recommendations and operational support that AI promises.

In this paper, we will explore how artificial intelligence (AI) can help health IT leaders drive operational efficiency and support clinical decision making. The paper will delve into four key ways in which AI can support the goals of health IT leaders as they continue to manage their digital transformation.

These areas include:

  • Improving operational performance and efficiency
  • Supporting high-quality and integrated clinical decision
  • Enabling population health management
  • Empowering patients and consumers

Click here to download the whitepaper. 



Title: How Low-Code Platforms are Driving Digital Transformation in Value-Based Healthcare

Source: Progress Health Cloud

The transition to value-based outcomes, an aging population, and new mobile and wearable technologies are driving changes in every aspect of the healthcare industry.

Advances in digital health technologies hold great promise that healthcare can be delivered in smarter, simpler, and more cost-effective ways. Mobile technologies can foster patient engagement, enhance care team communication, reduce the cost of delivery, and improve the healthcare experience for both patients and their providers.

The key is figuring out which apps to tackle first. This document outlines a few of the key use cases that are showing a positive impact. While this isn’t an exhaustive list, it provides several great places to start on the digital health innovation journey.

Click here to download the whitepaper. 


Title: Moving from Data to Analytics: how mature are your capabilities?

Source: Change Healthcare

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As you manage the transition to value-based care, it’s easy to get overwhelmed with the volume of data you’re pulling to drive decision-making. How can you glean the insights you need and feel confident you’re on the right track? Use our ADOPT Analytics Guide to assess your organization’s analytics maturity and to increase your competencies.

Click here to download the whitepaper. 


Title: How Low-Code Platforms are Driving Digital Transformation in Value-Based Healthcare

Source: Appian


Read this whitepaper to learn how healthcare organizations have responded to today’s care demands by implementing low-code development platforms.Discover how to enhance daily processes and catalyze digital transformation across healthcare enterprises by providing opportunities for:

  • More sophisticated data integration
  • Reduced ownership costs
  • Higher emphasis on patient and clinician experience
  • Enhanced business agility

Click here to download this whitepaper.


Title: Avoid becoming the catch of the day: Four steps to combat phishing attacks

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Source: Imprivata

A single staff member's error can lead to a data breach at your hospital. Healthcare providers enter their passwords dozens of times per day and could easily fall victim to a phishing attack or other targeted manipulation. Once hackers have the passwords, they can bypass perimeter security and steal valuable information that could cost your organization millions. However, with two-factor authentication you can differentiate between legitimate and illegitimate information requests without disrupting the clinical workflow.

In this white paper, you will learn:

  • How to assess the risk of phishing attacks in your organization
  • Build your defenses against attackers
  • Implement two-factor authentication for remote access
  • Educate users systemwide

Click here to download this whitepaper.


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Title: Cybersecurity in Health: Using a trusted cloud solution to help ensure data is managed, protected, private, and compliant

Source: Microsoft

Too many organizations don’t realize how sophisticated cyberattacks have become. Hackers are no longer mischievous high school kids hiding in their parents’ basements. They are well organized, with tools in their arsenals that include easily obtainable software development kits—complete with product support. Yet, based on security reports from Kaspersky, Experian, Verizon, Mandiant, and others, organizations remain remarkably vulnerable.

Discover how health organizations are using Microsoft Cloud solutions to protect your patient’s data from unauthorized disclosure, theft of records, and ransomware.

Click here to download the whitepaper. 


Source: Microsoft

Discover how health organizations across the globe are partnering with Microsoft to move beyond digitization into transformation and rallying with innovation.

Microsoft is best known for its key role in the computing revolution. Less well known is the role Microsoft plays today in the health industry, but a similar revolution is underway and once again the company is at the center. The sector is not immune from digital disruption that has changed so many other sectors and redefined our perspectives. Moving beyond digitization into transformation is the new challenge, and health organizations across the globe are rallying with innovation.

Click here to download this whitepaper.



Title: Scalable Data: The Facts and Why You Need It Now

Source: RelayHealth

There was a time when healthcare data collection meant keeping track of the encounters and costs in your own facility. In today’s increasingly risk-based environment, that’s no longer an option. You need to connect to data that’s not yours, or your analytics will be based on incomplete information.

Within this white paper you’ll learn:
• Why you need more data than what is currently in your network for success in the value-based care journey
• The three most common reasons healthcare data doesn’t meld easily in its raw form
• The top five key questions to ask a data platform vendor

Click here to download the whitepaper. 


RelayHealth-Full-Color-LogoTitle: From Storage to Usage

Source: RelayHealth

The age of Big Data has long since arrived in healthcare, and it continues to evolve rapidly. Solutions that once seemed like the silver bullet are struggling to keep up with increased demands. The biggest change: managing the data that lives outside the four walls of your enterprise. Read this whitepaper focused on how a data platform can unlock the value of healthcare data. You’ll learn:

  • Why an EDW model may not be enough for your health system
  • How data acquisition at scale and data access are easier with the right tools
  • What you will need to maximize data value

Click here to download the whitepaper. 


Hayes LogoTitle: Big Data MACRA and Evidence

Source: Hayes

In this new eBook, we cover meaningful use, the implications of its evolution into MACRA, and the way evidence holds the key to the enigma that is big data and its use in improving healthcare delivery.

In this eBook, you'll learn:

  • How to scale the big data mountain using evidence as your guide
  • The relationship between evidence and big data
  • The tools needed to succeed

Click here to download the white paper.


Title: Build or Buy: Optimizing Informatics for Genetic Testing

Source: Sunquest Information Systems

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More and more hospitals are meeting the demand for cost-effective, patient-centered care with genetic testing. As the volume of genetic testing grows, healthcare facilities are expanding their in-house capabilities. A critical question they’ll face: will it be more efficient to build or buy the informatics pipelines needed for a molecular lab?

Sunquest’s new white paper Build or Buy: Optimizing Informatics for Genetic Testing outlines the factors involved in making such a decision, including:

  • Managing the complexity of genomic data
  • Ensuring accurate, up-to-date variant knowledge
  • Prioritizing financial and human resources for return on investment

Click here to download the white paper.


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Title: Transforming the member experience starting with your contact center

Source: Salesforce

Studies show 36% of customers are willing to switch health plans for a better customer experience. Delivering the ideal member experience is no simple task but insurers now find themselves with a valuable opportunity to stand out from the competition.  Find out how to transform your call center and member experience with the latest e-book from Salesforce.

Click here to download the whitepaper. 



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Title: Next-Gen Data Platform Powering Healthcare Modernization and Innovation

 Source: MarkLogic

Healthcare organizations today are striving to stay relevant by improving customer satisfaction, reducing costs, delivering better outcomes for patients, and building a modern sustainable enterprise. Dealing with the sheer volume and diversity of standalone, proprietary healthcare systems and heterogeneous data is a significant hurdle to achieving healthcare business objectives. Aggregating, harmonizing, and enriching data to get a 360-degree view of a member or patient is more crucial, yet more difficult, than ever. The MarkLogic* Enterprise NoSQL database platform running on the latest generation of Intel® Xeon® processors creates an agile, modern, scalable platform for innovation across the healthcare enterprise.

Click here to download the whitepaper. 


logoTitle: State of the Connected Patient Report

Source: Salesforce

To understand how Americans today communicate with their healthcare providers, their opinions on telemedicine and wearable devices, and their experiences with post-discharge care, Salesforce conducted its “2016 Connected Patient Report.” The report found that people primarily interact with their physicians through in-person visits, phone calls and emails, but are open to virtual care treatment options enabled through technology. The report also found that following discharge from a hospital or clinic, insured adults with a primary care provider strongly believe improvements can be made to their experiences through better communication with their primary care doctor and throughout their care network.

  1. Learn why 62% of patients think wearable data might save them money.
  2. Discover the number one way care can improve after a hospital stay.
  3. Find out if virtual care options are a flop or the wave of the future.

Click here to download the whitepaper.  

The analysis aims to detail the power of this staffing and scheduling paradigm, and exemplify how it benefits financial health, staff, and patients for hospitals using this model.

Title: Clinical Analytics: Improve clinical quality and health-related outcomes by allowing clinicians and health professionals to utilize, share, and analyze structured and unstructured data

Source: Microsoft

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Discover how health organizations are using Microsoft Office 365 and Windows to maintain contact with patients through apps, devices, and a trusted cloud environment.The Patient Engagement solution ensures that your providers can share critical information in near-real time while reducing the wait for patients to be connected to the next clinician.

Patient engagement in healthcare is no longer about care delivered at discrete points in time. This solution creates a continuous feedback loop for your providers and their patients—inside and outside of care facilities.Through devices like bedside tablets, patients can explore content tailored to their condition. Clinicians can use the same devices to access electronic health records and other hospital tools.

Click here to download the whitepaper. 


Title: Embrace healthcare's digital front door

Source: MobileSmith

mobilesmith logo flat new tag cmyk

The adoption of value-based purchasing programs has put healthcare executives in an innovator's dilemma: how to allocate resources to run their businesses today while remaining viable for the onset of consumer-driven choice and transparency?  This whitepaper examines: (1) where the fragmented healthcare delivery system in the US is struggling to adopt VBP; and (2) how payers, providers, and employers can partner to confront the 2-sided financial risk of VPB by providing healthcare's "new front door"—a transparent patient care navigator.

In this whitepaper you will learn how to: 

  • Address the Innovator’s Dilemma in your healthcare organization
  • Adopt patient experience technologies that accelerate VPB goals
  • Select the right programs for immediate impact

Click here to download the whitepaper. 


Title: Thrive in a changing payer market with analytics as a core competency

Source: NTT DATA

Health plans need specialized analytic solutions to improve care, reduce costs and enhance member satisfaction. But they face two problems in doing this: advanced analytics solutions are expensive and time-consuming to implement, and running them typically requires data scientists with healthcare experience, who are difficult to find.

To help health plans overcome these hurdles, NTT DATA developed three analytics-enabled solutions that organizations can use to drive new business growth and better manage key business indicators, such as medical costs, population risk and member engagement rates. By deploying NTT DATA's medical cost management tool, one health insurer identified nearly $3 million in excess payments within four months of claims data.

Read on to learn how NTT DATA's cognitive engine-driven predictive analytics solution, medical cost management solution, and member sentiment analysis platform empower health plans to gain insights into their member risk patterns, medical spend trends and financial operations — faster, cheaper and easier.

Click here to download the whitepaper. 


Title: Managed Security Services Models for Healthcare Providers: How They WorkSecure 24 NTT Tagline 600px

Source: Secure-24

Breaches and cyberattacks are on the rise in the Healthcare industry and the reality is that patient data and lives are at stake. With increased digital technology comes the increased exposure to cyberattacks that can impact patient care delivery, safety, and privacy. Due to the vast channels by which healthcare providers are vulnerable, the need to protect patient data is critical and security must be at the forefront of board discussions.

Download "Managed Security Services Models for Healthcare Providers: How They Work" to learn:

  • Benefits of engaging a provider to proactively monitor and manage security systems.
  • How to choose the right security provider.

Click here to download the whitepaper.


Title: Integrating with Salesforce Health Cloud: Deliver Personalized Patient ExperiencesSalesforce Logo

Source: Salesforce

Learn more about the different use cases and approaches your organization can take to integrate with Salesforce Health Cloud.

  • Take a closer look at the methodology of identifying and developing the use case.
  • Read about how UCSF is transforming breast cancer screening and treatment with EHR integration through a middleware partner.
  • Explore how Salesforce extends the EHR for a unified patient view through integration.

Click here to download the whitepaper.


Title: The C-Suite battle plan for cyber security attacks in healthcare


Source: Imprivata

Cybersecurity is an evolving battlefield confronting the healthcare industry with unprecedented threats. Learn how to out-maneuver your opponents and secure your healthcare facility by employing astute military-inspired strategies and cutting edge technologies.

This whitepaper will offer you a fresh perspective on your cyber security challenges by:

  • Helping you identify your enemies and their most common healthcare attacks
  • Helping you understand your healthcare facility’s weaknesses, including:
    • Risky employee behaviors
    • Specific clinical workflow requirements
    • Shared workstation challenges
    • Specialized social engineering threats
    • Offering you healthcare-specific insights into the causes of your weaknesses
    • Equipping you with managerial strategies to turn your weaknesses into strengths

Click here to download the whitepaper. 


Title: Enterprise Laboratory Diagnostics with a Modern Laboratory Information System (LIS): What Healthcare Systems and Medical Labs Need to Do Now

Source: Sunquest

At no time in healthcare history has there been a greater convergence of impactful and diverse issues on the lab. The challenges to medical labs and healthcare organizations include: cuts to financial reimbursements and lab fees, the rise of healthcare mergers and acquisitions, the potential of precision medicine, the need to optimize test utilization and the demand for greater healthcare interoperability.

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Read the whitepaper to learn how the right platform can help:

  • How laboratories can meet the challenge of reimbursement cuts and fee-for-value models through optimization of orders and fast billing
  • How an enterprise LIS platform can drive efficiency and better outcomes
  • How to support a multi-lab environment for improved workflow, routing and sharing of tests
  • How a laboratory information management system can help maximize the potential of precision medicine
  • How laboratories can help advance interoperability in medicine.

Click here to download the whitepaper. 


Source: American Well 

Beacon Health System recently launched an integrated telehealth program using a three-step implementation strategy. Read the case study to learn how Beacon Health:Looking to get started with a system-wide telehealth program but don’t know where to begin?

  • Formed a governance group representing all relevant telehealth stakeholders
  • Helped employer groups see a return on investment for telehealth in the first year
  • Extended its own clinical talent with remote provider rounding
  • Drove provider adoption through test groups that included pediatricians, dermatologists and PCPs

Click here to download this whitepaper.


As health systems increase their financial stake in outpatient surgery centers, administrators are seeking technology to streamline workflows and improve documentation and coding accuracy for outpatient surgeons to enhance revenue capture and quality ratings.
This paper outlines: 
• The drivers behind the increased focus on outpatient CDI
• The key challenges in existing documentation methods
• Four ways artificial intelligence tools can improve clinical documentation and physician satisfaction at the point of care 

Click here to download this whitepaper.



 Source: Philips

Healthcare organizations are valuable and sensitive infrastructures due to their support for people’s well-being and safety but they are dealing with ever-growing and increasingly sophisticated cyber threats. Personal health data is extremely valuable and tends to be the most prized by cyber criminals. Unlike credit card data, which you can change and replace, you cannot change your healthcare data easily. Healthcare information has all of your most sensitive data all in one place. This makes it very popular for identity theft, billing and insurance fraud, and extortion.

Healthcare providers also face serious shortages of skilled IT professionals who can properly deal with cyber intrusions and every day new cyber threats emerge, varying in sophistication. The most destructive have brought whole IT systems down, compromising patient records and crippling a hospital’s operations.

In this paper we will explore the challenges facing healthcare IT leaders and discuss the multi-faceted approach required by all stakeholders in the healthcare ecosystem to manage and mitigate this pervasive threat.

Click here to download this whitepaper.


Title: The EHR imperative: Eliminating outages and combating cyber attacks can help improve patient care

Source: ServiceNow 

Electronic Health Record (EHR) systems have become a mission‑critical component for delivering appropriate and timely high‑quality care. They function as the single source of truth for providers and patients.

Find out how leading Healthcare providers are using a proactive approach to keep their EHR and supporting infrastructure continually running and compliant with strict regulations for health data security and privacy.

Learn more about keeping critical systems operational and sensitive data secure.

 Click here to download the whitepaper.


Title: IoT: The Key to Improving Patient Outcomes Through Connected Healthcare

Source: KORE Wireless

2016 KORE r LogoThe IoT healthcare market is expected to grow to $158B by 2022, as IoT solutions are increasingly adopted by clinicians and healthcare providers looking to bridge physical distance, provide high quality care, and ultimately improve patient outcomes. However, in many cases the critical impact of IoT innovations has been constrained by a highly fragmented and regulated healthcare market and IoT landscape.

Download the whitepaper to learn more about:

  • How to successfully navigate the complex IoT ecosystem to deploy the right mix of IoT technologies
  • Technical innovations enabling connected care and healthcare IoT expansion
  • Key considerations for connected healthcare success
  • Best practices for executing go-to-market strategies quickly and efficiently

Click here  to download the whitepaper.

Workforce & Labor Management


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Title: How to Mitigate Your ASC's Top Employment Risks

Source: MedHQ

FMLA / ADA interactionsHandled improperly, adverse events in human resources can significantly derail your workforce productivity, cost tens of thousands of dollars and cause upward pressure on your insurance rates. Learn strategies for mitigating your ASC’s top 5 HR risk events, including:

  • Hostile work environments
  • Discrimination claims
  • Involuntary terminations
  • Claims of sexual harassment

Click here to download the whitepaper. 


Title: The Nursing Shortage and Changing Responsibilities

select international logoSource: Select International  

Is any group of professionals more important to the efforts to reform healthcare, than nurses? The profession is working hard to prepare more qualified nurses, but the demand is far out-pacing the supply. What’s your strategy in the face of this challenge? This paper covers the scope of the problem, evolving expectations, and progressive recruiting, selection, and retention strategies.

Click here to download the whitepaper. 


Title: Does the Annual Review Process Undermine Your Employee Engagement Strategies?

Source: Stamp&Chase


In a 2016 Harvard Business Review article, experts estimate that over one-third of U.S. companies have abandoned traditional annual performance reviews. Given rapid transformation in the industry coupled with changes in the makeup and expectations of its workforce, isn’t it time for health care to follow suit?

This white paper explores why old-school performance appraisals are ineffective and outlines a contemporary philosophy and approach to employee assessment and performance management that focuses on individual and team development in quality, safety, patient experience and productivity.

Click here to download this whitepaper.



Title: FTEs of the Future: Aligning Needs & Skills for Profitable Healthcare Facilities

Source: Medxcel

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Look around. Chances are most leaders in your organization are nearing retirement age. Who will carry your organization when the current generation of leaders ages out of the workforce?

Just as important, what are you doing today to counter the massive productivity and revenue losses that follow employee disengagement, or misalignment between needs and skills?

In this resource, we’ll guide you through:

  • Common pitfalls in employee engagement and succession planning
  • Building a workforce that can dramatically enhance patient care and profitability
  • Long-term considerations & immediate-impact challenges & solutions

Our goal: to leave you with actionable insights that will benefit you now and in the future.

Click here to download the whitepaper. 


Title: Taming Medical Necessity Challenges With Physician Advisor Programs


Source: Optum

In an era of value-based care, providing documentation of medical necessity and using evidence-based standards of care are essential to reduce waste while ensuring providers are appropriately reimbursed. However, the single most common cause of improper payments is lack of clinical documentation, especially when supporting medical necessity, according to CMS. When clinical documentation fails to meet a commercial payer's standards, claim denials can be labor-intensive and costly to appeal. Although clinical documentation presents ample opportunity for improvement at most healthcare organizations, physicians often overlook or don't understand the importance of patient status determination and clinical documentation in both patient care and financial performance, further complicating the issue.

Download this whitepaper to learn:

  • Challenges associated with determining patient status and medical necessity
  • Benefits to implementing a physician advisor program
  • How to start a successful physician advisor program

Click here to download this whitepaper. 


Title: Care coordination: Your hospital’s newest and most important department

Source: Care Continuity

Care coordination is rapidly becoming an essential capability for hospital systems in their quest to improve clinical outcomes, build market share, and better position themselves in a rapidly changing industry. CC BrandingPln Beckers2017

In this paper we discuss:

  1. The clinical, financial, and strategic benefits for hospitals that commit to fully coordinated care as a clinical standard in an industry still dominated by fee for service.
  2. The key elements required to build out a world class care coordination organization in terms of people, workflow, and technology.

Given the compelling benefits of fully coordinated care, the only real question facing hospital leadership teams is whether to seize the early mover competitive advantage or wait until they are forced to coordinate care as a matter of survival.

Click here to download the whitepaper. 

Title: Achieving Interoperability: Charting the course for a more connected future

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Source: RelayHealth

Healthcare needs data exchange that is truly interoperable, beyond the limitations of what many providers now experience. We must move from our silos and combine clinical, financial and operational data so clinicians and patients can receive information that is relevant and timely.

Download this white paper to learn about:

  • Person-centered interoperability
  • Interoperability as a culture
  • Signs of a stronger future

Click here to download the whitepaper.


Roi logo rgbTitle: Supply Chain Optimization: How Mercy Health Leaders Took an Idea on a Napkin to $1B in Savings — and Are Now Doing it for Others

Source: ROi

Many healthcare executives are identifying the supply chain as an area of strategic opportunity to cut costs and improve the bottom line, but they don't always have the right tools to do so. Resource Optimization & Innovation (ROi) has managed the end-to-end supply chain for St. Louis-based Mercy for 15 years, helping the 43-hospital health system save more than $1 billion. Learn how ROi is now sharing this knowledge and experience through a uniquely integrated supply chain and group purchasing model to help other healthcare providers recognize similar operational improvements and cost savings.

Click here to download the whitepaper. 


select international logoTitle: Improving Hiring Efficiency, Effectiveness, and the Candidate Experience

Source: Select International

Are you taking an “evidence-based” approach to designing your talent acquisition systems?  From front line staff through the C-Suite, nothing impacts your organization’s goals more than the ability to find, develop, and retain top talent.  You can improve hiring efficiency, effectiveness, and the candidate experience by designing and implementing a more deliberate, thoughtful process.  Go beyond basic talent metrics like time to fill and turnover and build a comprehensive approach where hiring managers take an active role in building their team.

Click here to download the whitepaper. 


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Title: Top Workforce Management Initiatives for Quality of Care Improvements and Labor Cost Reduction

Source: GE Healthcare

The healthcare workforce is the critical component that links the entire organization’s clinical and financial imperatives. A survey of 293 healthcare executives reveals 5 of the most effective workforce management initiatives used to drive both labor cost reductions and quality of care improvements. Download this whitepaper to learn 5 top workforce management strategies used by healthcare organizations to enable better clinical and financial outcomes.

Click here to download the whitepaper. 


select international logoTitle: An Evidence-Based Approach to Hiring Leaders, Physicians, Nurses, and Front Line Staff

Source: Select International

Hospitals are facing the challenge of delivering value, rather than volume, and new levels of accountability. Care delivery models are evolving, as well as payment methodologies, and the pace of technological advances will not abate. It’s certain that organizations with the most talented leaders, physicians, nurses, and front line staff have the best chance of success. The shift to a more evidence-based approach to hiring is part of an important trend. Learn more in this whitepaper from Select International.

Click here to download the whitepaper. 

HSTM RGB WHT HTitle: Develop Happy Employees Who Deliver the Best Care

Source: HealthStream

Your employees are one of the most important drivers to the success of your organization. However, the level of your employee engagement can impact everything from your patient experience to your clinical outcomes. While employees share responsibility for staying engaged, leaders also play an important role in encouraging the passion and enthusiasm necessary to create and maintain an engaged workforce. But how can you create a culture that not only keeps employees engaged, but inspires them to deliver the best care? 

Click here to download the whitepaper. 


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Title: Aquiring and Retaining the Best ED Docs: Secrets from a Staffing Leader

Source: ECI Healthcare Partners

For a hospital administrator determined to have an outstanding emergency department, a limited supply of EM docs and ever-increasing demand and competition certainly poses a challenge. But there’s good news: Recruiting and retaining enough doctors—and high quality doctors at that—is not only possible but also uniquely within your control.

In this white paper, we’ll show you: 
• Where and how to devote resources to attract outstanding physicians to your hospital. 
• How to keep them as a part of your team for the long haul.
• How to identify where you or your recruiters might be going wrong.
• Tips to make your vetting process more efficient.

Click here to download this whitepaper.


Title: Emergency Department Culture Change Improves Care Quality, Efficiency, and Provider Retention: Here’s How.

CareCultureSource: CareCulture Healthcare Partners

The challenges of healthcare management are constant and inevitable. The ED is no different. Issues vary from facility-to-facility and may even vary from month-to-month therein. Whatever the challenge, there are measures you can take to prepare your team to thrive through challenge and change.The best place to start is to establish a strong team culture. In this white paper, we outline key ways to cultivate an ED culture that clinicians will want to be part of that, in turn, will drive improvements in quality, efficiency, and provider retention metrics, including:

  • Developing medical leadership
  • Aligning priorities, mindset, and goals

Click here to download the whitepaper. 

Title: 5 Workforce Management Strategies to Boost Employee Engagement

ge monogram primary blue RGBSource: GE Healthcare

Acquiring and retaining skilled staff is becoming more and more challenging for health systems, and it has a large effect on both cost and quality outcomes. Voluntary nurse turnover continues to be a big issue, especially among millennials. A survey conducted revealed 5 staffing strategies that can help boost engagement:

  • Successful and effective incentive programs to fill difficult shifts
  • Acuity-based staffing methods
  • Self-scheduling
  • Nurses working to top of their licenses
  • Equitable workloads

Click here to download the whitepaper. 


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Title: Business Implications of Cultural Humility in the Healthcare Setting

Source: Medicus

Want to boost patients’ trust and support the delivery of higher quality care while building business value and maximizing revenue? Download our latest white paper, “Business Implications of Cultural Humility in the Healthcare Setting,” to learn about the impact of social responsibility and six significant steps for healthcare leaders from Cristina Muise, president of Medicus Healthcare Solutions.

Click here to download the whitepaper. 


Quality and Infection Control


careplus logoTitle: 3 Ways Anesthesia can Drive ASC Growth

Source: CarePlus Anesthesia Management

Surgery center leaders are facing incredible challenges and equally dynamic opportunities in today's market. This white paper will examine three ways anesthesia can help combat challenges and capture opportunity in today's ASC environment. 

1. Adding new cases and specialties

2. Establishing operational flexibility 

3. Optimizing center efficiency

Click here to download the whitepaper.  



Title: Universal ICU Nasal Decolonization with Antiseptic Allows Reduction of MRSA Contact Precautions


Source: Nozin

With the evident burden of contact isolation precautions (CP) on quality of care and costs, the use of antiseptic nasal decolonization to help reduce CP can be significant. Research shows universal nasal and skin decolonization allows for responsible reduction of CP for MRSA colonization. Universal decolonization has also been shown to be more effective than targeted screen and isolate in lowering HAIs. In addition, the availability of an effective alcohol-based nasal antiseptic can avoid use of mupirocin antibiotic.

This Whitepaper covers:

  • The history of contact isolation precautions for patients with MRSA
  • Assessing the benefits and negative impact of CP
  • Comparing universal decolonization to screen and isolate
  • Using antiseptic, not antibiotic, nasal decolonization to help reduce CP

Click here to download the whitepaper.


Title: Measuring and reporting outcomes in chronic wound care

Healogics Gradienttag

Source: Healogics

Chronic, non-healing wounds present a significant economic burden to our healthcare system; they also impact the quality of life of those affected —  including 15 percent of Medicare beneficiaries (8.2 million people), according to 2014 Medicare data.

To address this need, Healogics’ Wound Science Initiative recently partnered with faculty from leading medical institutions to conduct a large-scale analysis of wound outcomes using a modified intent-to-treat framework. The resulting study, which provides external validation of the comprehensive healing rate, was just published in Wound Repair and Regeneration Journal (Ennis et al. 2017).

Click here to download the whitepaper.


Title: Lowering the Burden of Adult Disease, One Shot at a Time

IAC logo

Source: Immunization Action Coalition

The National Adult and Influenza Immunization Summit's white paper, "Lowering the Burden of Disease, One Shot at a Time," examines barriers hospitals and health systems face when trying to increase adult immunization rates as well as opportunities for advancements, such as data transparency and immunization measures.

This report outlines:

  • Contributors to the low U.S. adult immunization rate;
  • Industry expert insight into key challenges pushing adult vaccination programs to the wayside;
  • Examples of three health systems boosting adult immunizations; 
  • And opportunities for accelerating vaccination efforts, with six action items for healthcare systems to leverage to boost adult immunization rates.

Click here to download the whitepaper.



Title: Research Findings: Strong Collaboration Between Clinical and IT Leaders Supports Better Safety and Quality

Source: Vocera

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HIMSS Analytics surveyed IT and clinical leaders at HIMSS17 to find out how health systems select and deploy IT systems.

In this report, you’ll learn:

  • Who decides which clinical arenas get IT attention
  • How clinical and IT leaders collaborate to identify requirements
  • How much IT leaders consult with frontline teams to understand real-world workflows
  • How hospitals measure the clinical value of IT systems

Click here to download the whitepaper. 


Title: Quantifying the ROI of Performance Management in Value-Based Healthcare Modelsquantros

Source: Quantros 

Independent research and in-depth interviews of Quantros hospital and integrated health system clients of varying sizes looked at specific value drivers, benefits and ROI associated with their adoption of Quality Management and Performance Analytics Solutions. These interviews revealed three top quality and performance management challenges associated with meeting clinical quality measures requirements and evaluating clinical and financial performance in inpatient healthcare settings.

This paper will address:

  • The implications of value-based care models impacting America’s healthcare system
  • The study findings and examples of ROI realized by Quantros clients
  • How hospitals and health systems can maximize clinical and financial performance in the transition from fee-for-service to value-based care models.


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Title: Preparing for MACRA: Plan ahead to avoid pitfalls

Source: Warbird Consulting Partners

Healthcare organizations must prepare finance and IT strategies that will drive both financial and quality of care improvement in the age of MACRA. There are, unfortunately, no easy answers to the question of which of the three payment tracks offered under the Quality Payment Program — MIPS, AAPM, or Partial Qualifying APM — is best suited for a particular organization. This paper presents qualification, scoring, and payment information for each track as well as what IT operational readiness goals your organization should meet to ensure compliance going forward.

Click here to download the whitepaper. 


Title: Reducing Mortality and Advancing Antimicrobial Stewardship through Fast Antibiotic Susceptibility Results for Bloodstream Infections


Source: Accelerate Diagnostics

Preliminary data suggest the rate of sepsis mortality, as a percentage of overall deaths, is dropping at University Health Care System (UHCS) in Augusta, GA. Recently the health system implemented a strategy of combining faster diagnostics to enhance their antibiotic stewardship program in addition to real-time communication to clinicians. Over a period of 12-months, UHCS measured both the time patients had a bloodstream infection and the mortality rates associated with them. Leveraging earlier actionable susceptibility results combined with robust antibiotic stewardship, clinicians there were able to optimize antibiotic therapy days faster for their patients which contributed to life-saving outcomes.

Click here to download the whitepaper. 

Tru D

Title: How to implement UV disinfection for real-world results

Source: Tru-D

Tru-D SmartUVC is changing the way healthcare works by providing hospitals with cutting-edge technology for enhanced disinfection of hospital environments. Tru-D aims to offer a programmatic solution for hospitals’ room disinfection needs and works with each facility to achieve their specific HAI reduction goals, resulting in significant cost savings and improved patient outcomes. This white paper details Tru-D’s unique technology and how Gibson Area Hospital successfully uses Tru-D to help keep patients and staff safe and germ-free.

Click here to download the whitepaper.  



Title: Harvey, Irma and Las Vegas: Lessons Learned from the Leaders Who Were There

Source: Healthstream

We wake up most mornings expecting a normal workday. Suddenly, the world around us changes, and we are asked to perform under conditions most healthcare leaders have never experienced.

In the fall of 2017, a number of our nation’s leading health systems dealt with natural disasters or mass casualty events one right after the other.

In this eBook, HealthStream focuses on first-hand accounts from the local emergency department Medical Directors in Southeast Florida, Houston, and Las Vegas. Learn more about the tremendous stories of healthcare leaders rising to the occasion and heroes working around-the-clock to care for multitudes of patients.

Click here to download the whitepaper. 


CipherHealth Logo Beckers

Title: Patient Engagement Strategies to Achieve the Quadruple Aim

Source: CipherHealth                                                                                                                                                   

By prioritizing patient engagement pre-, during, and post-hospitalization, leading organizations are achieving the Quadruple Aim of enhancing the patient experience, improving the health of populations, increasing staff engagement, and reducing the cost of care. In this whitepaper, we examine each dimension of the Quadruple Aim by investigating its impact on optimizing health system performance, as well as the role of technology in enhancing patient engagement across the continuum of care.

Click here to download the whitepaper.  


Title:The Healthcare Leader's Guide: Preventing Patient Harm Through Better Communications 

Source: Spok    

What happens when care teams don’t communicate? Communication failures, delays, and breakdowns can result in greater medical errors, malpractice costs, and mortality rates. Dive into the real-life story of an academic medical center that experienced challenges with their communication infrastructure: Explore the five leading points of failure and discover how you can correct or prevent issues in your organization. You’ll learn how the right technology, process, and culture supports frictionless clinical communications to support patient safety.

Click here to download the whitepaper.


Patient Safety and Experience



Title: Anesthesia Patient Satisfaction: Part 1

Source: Somnia Anesthesia

Patient satisfaction is found at the intersection of patient expectation and provider accomplishment. With so much in our current work environment depending on patient satisfaction, it is crucial that providers gather patient feedback. But that feedback is useless unless it drives continuous improvement.

Somnia can help you develop the tools you need to truly understand your patient’s anesthesia experience. After reading this report, you will:

• Understand the important difference between necessary experience and real patient satisfaction
• Realize the fundamental challenges in providing a truly positive anesthesia experience for your patient’s
• Know how to gather relevant, meaningful anesthesia-specific feedback
• Use that feedback to implement continual improvement in patient care

Click here to download the whitepaper. 

Source: Microsoft

Discover how health organizations are using Microsoft Office 365 and Windows to maintain contact with patients through apps, devices, and a trusted cloud environment.The Patient Engagement solution ensures that your providers can share critical information in near-real time while reducing the wait for patients to be connected to the next clinician.

Patient engagement in healthcare is no longer about care delivered at discrete points in time. This solution creates a continuous feedback loop for your providers and their patients—inside and outside of care facilities.Through devices like bedside tablets, patients can explore content tailored to their condition. Clinicians can use the same devices to access electronic health records and other hospital tools.

Click here to download this whitepaper.


Title: How to Embrace Population Health Management: The Story Behind 7 Innovators Pioneering Value-Based Care

Source: Tribridge


Hospitals and health systems spent billions during the first wave of EMR innovation, but leaders now know EMRs aren't the sole answer to developing and maintaining an efficient, effective value-based care delivery system. Forward-thinking healthcare leaders now see a more fundamental need for patient-centered solutions that make more effective use of patient and caregiver data inside and outside of healthcare facilities. To truly impact patient health, healthcare providers must turn data into meaningful actions and lead the transformation.

In this eBook, we highlight how seven value-based healthcare innovators are embracing value-based care and share their successes, in particular with Health360, a CRM-powered, cloud-based Population Health -solution.

Learn how today’s healthcare organizations are leading the industry’s transformation to value-based care and are achieving:

  • Improved performance, outcomes and patient well-being
  • Greater care team efficiency
  • Personalized quality care at lower costs

Click here to download this whitepaper.


Title: How System Executives Supported Their Local EDs Through Harvey, Irma, and the Las Vegas Shooting

Source: HealthStream


Healthcare is an industry where lives are at stake every day, something that’s never far from providers’ minds. When major catastrophes, be they man-made or natural, occur, those patients and their care take on even greater importance, as does the support given to those who are providing that care. Learn how healthcare system executives supported their local Emergency Departments through hurricane Harvey, hurricane Irma, and the Las Vegas Shooting.

Click here to download this whitepaper.

Title: State of the Connected Patient Report

Source: Salesforce

sf Health Cloud Logo

Get the latest research from Salesforce for Healthcare. We asked over 2,000 Americans to share their thoughts on connecting with payers, providers, and life science companies, both currently and in the future. Download this year’s “Connected Patient Report” to learn:

  • The artificial intelligence trend that 70% of Baby Boomer patients are most excited about
  • What 72% of respondents unanimously said about video chats and texting with payers
  • Why 72% of Americans choose one pharmaceutical brand over another

Click here to download this whitepaper.


Title: Your Care Experiences are Excellent. Now - Can you make them Easy?

Source: NRC Health

Satisfied patients aren’t necessarily loyal ones. Patients are more likely to change providers than they’ve ever been. According to new research from NRC Health and The MetroHealth System in Cleveland, 80% of patients reported that they’d switch providers for ’convenience factors’ alone. How can you decrease effort to increase retention? 

Key takeaways:

  • Define the problem by mapping points of friction in your care experience
  • Gain a deeper understanding of why healthcare is hard for patients
  • Learn the steps your organization can take to create ease

Click here to download this Whitepaper.


 Source: Health Catalyst

Today, researchers estimate that one in three hospitalized patients experience preventable harm and over 400,000 individuals per year die from these injuries.

There is a gap in healthcare safety culture and the way health systems uses data (or think they use data) to understand patient harm and what to do about it. Much of the data collection is manual and not integrated with financial, operational, and other data, resulting in a fragmented approach to safety analytics that’s not actionable or predictive. Scores are recorded, and boxes are checked, but the real work to make patients safer—closing the loop between information and action—is incomplete.

The status of patient safety moving forward, however, stands to improve. Despite the discouraging statistics noted above, in today’s era of data-driven healthcare, machine learning, and predictive analytics, the industry can turnaround decades of lost ground in patient safety and finally make much needed improvements. This white paper describes the problems in safety culture and how healthcare analytics and new-generation tools will fix them.

  • Key Weakness in Patient Safety Today
  • Four Measures to Improve Patient Safety
  • Three Key Capabilities of Machine Learning in Patient Safety
  • Success Stories: Data at Work for Patient Safety

Click here to download this whitepaper.


Glytec Logo Large Black Blue G

Title: Hypoglycemia in the hospital: Why is it costing you millions and what can you do?

Source: Glytec

In a fee-for-value world, avoiding top patient safety risks is key to successful clinical and financial outcomes. The Centers for Medicare & Medicaid Services (CMS) is currently developing a quality measure to address the many patient safety risks surrounding hypoglycemia. Are you prepared?

Hypoglycemia in the hospital is common, costly, extremely serious and largely preventable. It impacts patients with and without diabetes across all service lines -- and insulin is the #1 precipitating variable. Given one of every three hospitalized patients requires insulin therapy during their stay, the population susceptible to hypoglycemia is considerable.

  • How much do hypoglycemia events cost YOUR hospital every year? Let’s do the math.
  • What comprises the CMS hypoglycemia quality measure?
  • What are the causes and clinical implications of hypoglycemia?
  • What can you do to elevate insulin safety, hypoglycemia prevention and glycemic management as strategic priorities for your hospital?

Click here to download the eBook.  

 Readmissions and Care Coordination


napa logoTitle: Rethinking the Value of Pain Management for the Value-based Era: New Solutions to Reduce Readmissions and Drive Revenue

Source: NAPA

An evidence-based, sophisticated approach to pain management has been shown to improve the patient experience and drive multiple revenue streams for healthcare providers. This white paper explores how closing the gap between acute, sub-acute and chronic pain is consistent with current trends in customer service and yields rewards for patients, providers and payers alike.

Click here to download this whitepaper.

Supply Chain

Health360-LogoTMTitle: Embracing Population Health Management: How Six Innovators Are Pioneering Value-Based Care

Source: Tribridge

As we move along the continuum from volume- to value based care, not all providers face the same challenges, although there are critical areas of overlap. In this eBook we will look more closely at acute care, post-acute care/rehabilitation management and chronic disease management providers, and spotlight areas of innovation, in particular with Tribridge Health360, a CRM-powered, cloud-based Population Health Management (PHM) solution.

Learn how today’s healthcare organizations are leading the industry’s transformation to value-based care and are achieving:

  • Improved performance, outcomes and patient well-being
  • Greater care team efficiency and improved consumer loyalty
  • Higher quality care at lower costs

Click here to download the whitepaper. 





Satisfied patients aren’t necessarily loyal ones. Patients are more likely to change providers than they’ve ever been. According to new research from NRC Health and The MetroHealth System in Cleveland, 80% of patients reported that they’d switch providers for ’convenience factors’ alone. How can you decrease effort to increase retention?


Key takeaways:

Define the problem by mapping points of friction in your care experience
Gain a deeper understanding of why healthcare is hard for patients
Learn the steps your organization can take to create ease

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