Improving the Candidate Experience: Practical Advice

A recent blog post from Select International gives insight into your talent acquisition process.

Editor's Note: This article originally appeared on Select International's website.

From the moment candidates find a posted position, until they receive a job offer or rejection, they are forming an opinion about your company and how you treat candidates. Many share these opinions with friends, colleagues, or on sites like Glassdoor.

It’s not uncommon for us to speak with nursing leaders who hear they lose good candidates because the entire process is too long. When we take a deeper look, we discover that the online application takes 45 minutes on average to complete and asks for a lot of useless information. Then we discover that candidate communication regarding the status of their application is inconsistent, at best. In today’s market, if a candidate is forced to call to check the status of their application, you’ve probably already lost them.

According to careerbuilders.com, nearly 60% of candidates have had a bad experience. The top three reasons include:

  • A link that doesn’t work
  • Computer/internet problems
  • An application that is too long

(As many as 60% of job seekers have quit in the middle of an application because it was too long!)

Practical Advice

We performed an informal survey of our consultants, who work with healthcare organizations in every market – physician groups, community hospitals, academic medical centers, long term care, large systems, and urgent care centers. Here is their advice on improving the candidate experience: Click here to continue>>

 

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From the moment candidates find a posted position, until they receive a job offer or rejection, they are forming an opinion about your company and how you treat candidates. Many share these opinions with friends, colleagues, or on sites like Glassdoor.

It’s not uncommon for us to speak with nursing leaders who hear they lose good candidates because the entire process is too long. When we take a deeper look, we discover that the online application takes 45 minutes on average to complete and asks for a lot of useless information. Then we discover that candidate communication regarding the status of their application is inconsistent, at best. In today’s market, if a candidate is forced to call to check the status of their application, you’ve probably already lost them.

According to careerbuilders.com, nearly 60% of candidates have had a bad experience. The top three reasons include:

A link that doesn’t work
Computer/internet problems
An application that is too long
(As many as 60% of job seekers have quit in the middle of an application because it was too long!)

Practical Advice
We performed an informal survey of our consultants, who work with healthcare organizations in every market – physician groups, community hospitals, academic medical centers, long term care, large systems, and urgent care centers. Here is their advice on improving the candidate experience:

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