A recent blog post by Select International discusses organizational culture and culture change.
Editor's Note: This article originally appeared on Select International's website.
Our healthcare clients commonly bring us in to support any number of initiatives– reduce turnover, increase HCAHPS scores, reduce time to fill, or simply hire better performers. Frequently, we end up having a discussion about culture. Culture can be hard to define, but we take the position that your culture is nothing more than the collective behaviors of your workforce. What behaviors do you encourage and reward? What behaviors do you tolerate, or not?
For us, that means, what behavioral competencies should we be looking for as we build an effective selection system? We end up, in this process, learning a lot about an organization’s culture and about culture change, in general.
I posed a few questions to Laurie Wasko, Ph.D., the Director of Consulting Services and leader of our healthcare consulting group. Laurie and her team work with health systems and healthcare companies, large and small – and they all talk a lot about culture.
Here’s what Laurie had to say: Click to continue>>
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