Obstetrical injury risk management

Jacqueline Bezaire, RN, JD, Willis Towers Watson -

I have a passion for obstetrical (OB) risk management. After many years of handling obstetrical injury claims, I would see the same mistakes happen over and over, causing the same injuries.

These are devastating injuries, and in many cases, has ruined the family’s lives and has devastated the doctors and nurses involved. When I examined these claims closely, patterns and trends naturally emerged. Developing these trends into usable prevention and risk management techniques that can actually be used by the front line is a challenge. The need to react to lessons learned in real-time is paramount to making any impact. A commitment and investment in continuous education, communication and documentation are essential to prevent an injury from recurrence.

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