35 Best Practices for Physician Communication

In "The Language of Caring Guide for Physicians: Communication for Patient-Centered Care" (2012), authors Wendy Leebov, EdD, and Carla Rotering, MD, share 35 best practices for physician communication.

The best practices are organized into seven competency areas:

•    Mindful practice
•    Collaboration and teamwork
•    Effective openings and closings
•    Communicating with empathy
•    Effective explanations
•    Engaging patients and families as partners
•    Hard conversations

To complete an assessment of your communication skills across these seven areas, click here (pdf).

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