The 11 essentials of leading a team — and yourself

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Heading an organization can be an extremely rewarding experience, but the job is not without challenges. Leaders are responsible for ensuring their organizations are competitive, financially successful and fulfill their missions, all while making work a great experience for employees. During turbulent times, the pressure surrounding these responsibilities intensifies, forcing bosses to put their leadership skills to the test.

The following traits, tips and strategies can serve as a guide for leaders to enhance their leadership skills.  

Important leadership traits and characteristics

1. Self-awareness. Self-awareness is defined as "understanding who we are and how we are similar to or different from others," according to the Harvard Business Review. Central to self-awareness is the understanding of how consistent — or inconsistent — our self-view is compared to how others see us. According to an HBR study, when individuals had high self-awareness, their teams were more likely to make better quality decisions, engage more in coordination and show successful conflict management.

2. Charisma. Truly remarkable leaders are made over time through learning how to nurture, motivate and inspire employees. They demonstrate more than just an aptitude for delegation and giving occasional praise — they are uniquely charismatic. Charismatic leaders are good listeners and give genuine praise often. While they're open to discuss their own failings, they avoid discussing the failures of others, unless it is to fulfill a purely constructive purpose. 

3. Communication. Communication is an important determinant of an executive's success — just as much as more business-specific skills, according to the Harvard Business Review. The vast majority of polled employees — 91 percent — say communication issues can lower an executive's standing. Leaders can immediately improve their communication skills by focusing on the following strategies, according to HBR:

4. Physical fitness. Strong leadership is critical to the success of any organization, which means leaders need to do a good job of taking care of themselves. Though exercise is usually not a busy executive's top priority, it can actually refine leadership skills. According to Michael Hyatt, author of Your Virtual Mentor, exercise refines competitiveness, increases self-discipline and increases the capacity for self-sacrifice. It can also help increase energy levels and prepare you to handle the demands of a busy professional life. Even for people who claim they don't have enough time to exercise regularly, research shows daily exercise enhances work-life balance and lowers stress and anxiety levels.

Building a team

5. Enhance engagement. According to a poll from Gallup, managers account for at least 70 percent of the variance in employee engagement scores across business units. Only 30 percent of U.S. workers are engaged at work. Of the other 70 percent, 52 percent are not engaged and 18 percent are actively disengaged. Disengagement among employees can be highly detrimental to a company — it can cause employees to be emotionally detached from their work, less productive and more likely to steal from their companies.

To increase employee engagement levels, leaders can help their employees set clear goals and show them how their work impacts the organization. Leaders should inspire employees by personifying the organization's vision, and be as transparent as possible, especially during challenging times or periods of change.   

6. Refine culture. Organizational culture is one of the first and most important factors job-seekers consider during the recruitment process. Josh Bersin, a principal and founder of Bersin by Deloitte and Forbes contributor, defines culture as the set of behaviors, values, artifacts, reward systems and rituals that make up an organization. Companies can identify ways to improve their culture by asking the following questions:

7. Reduce competition. Although we often see competition as a source of motivation, it easily distorts the social relations that increase collaboration, productivity and profitability. Margaret Heffernan, an entrepreneur, former CEO of five companies and author, said in a TED Talk that a culture of helpfulness routinely outperforms individual intelligence. Instead of encouraging competition between employees, leaders should create environments that build social capital — a sense of reliance and interdependency that increases trust. To do this, leaders should model a team mindset, reward teamwork more than individual performance and frame challenges as something in need of diverse perspectives and skills.

Setting the organization on the track to success

8. Running efficient meetings. Meetings are essential to organizations for sharing information, collaborating and building relationships. However, a poorly run meeting can be a waste of time. To ensure meetings are both time-efficient and productive, consider the following tips from the Harvard Business Review.

9. Performance management. Employees' performance reviews have a significant effect on their future performance. According to a study from HBR, employees working under positive-rating managers feel supported and optimistic about future improvement, while employees working under negative-rating managers feel confused and discouraged and that it is impossible to succeed. Many companies have already done away with their performance rating systems, opting instead for more frequent conversations regarding employee performance and emphasizing development and growth.

10. Leading through change. Shepherding the organization through periods of change is a difficult task in itself, and in today's world, leaders must do so in VUCA — a volatile, uncertain, complex and ambiguous world where they not only confront periods of uncertainty, but are constantly immersed in it, Liz Wiseman, president of the Wiseman group, wrote in Fortune. The most critical skill when leading a team through change is communication, for a lack of communication leads to anxiety and unrest among employees.

Leaders can improve communication by identifying the unknowns, defining questions and engaging their teams through the change process. They must stick to the plan and not act impulsively, but also be open-minded to bold ideas. Finally, they must execute. While bold leadership means taking risks, leaders who cannot follow through on their ideas don't reflect the best image among employees.

11. Becoming a more strategic leader. Unlike the numerous operational duties leaders perform on a daily basis, strategic actions involve a different mindset, new relationships and organizational skills. According to Hermina Ibarra, the Cora chair professor of leadership and learning at Insead, executives who want to become more strategic leaders can effectively develop a strong strategic awareness and skills through certain practices.

More articles on leadership and management:
8 questions with Lynn Nicholas, CEO of Massachusetts Hospital Association
Vanderbilt University Medical Center names new board
Why North Shore-LIJ is changing its name after 18 years

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