Ochsner Health's key tactics to promote staff well-being during COVID-19

John Sawyer, PhD, ABPP-CN, Medical Director for Professional Staff Experience within Ochsner Health's Office of Professional Well-Being - Print  | 

Physicians and other healthcare professionals working on the front lines of the COVID-19 pandemic are faced with balancing the duty of caring for patients with concerns about their own health and well-being and that of their family and friends.

During the COVID-19 crisis, it's important for hospital staff to feel supported and connected to others in the medical community. Below are New Orleans-based Ochsner Health's tactics to promote staff well-being during the pandemic.

Think Maslow's Hierarchy

It's hard to care for patients when staff are worried about their jobs, compensation, childcare or having time to eat.

Be proactive about providing support

Simply reminding people of the employee assistance program or behavioral health isn't going to help mitigate stress. Instead, provide the following types of support directly and quickly:

Promote authenticity, resiliency and meaning in tragedy

People need to know it's okay to feel anxious, sad and overwhelmed. Additionally, they need to know they've been through tough times before and are resilient. Below are tips on how to cultivate resilience.

About the Author: Dr. Sawyer is a neuropsychologist at Ochsner Health along with Medical Director for Professional Staff Experience within the Office of Professional Well-Being.

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