Geisinger partners with VisitPay as importance of patient billing experience peaks amid economic downturn

VisitPay, the leader in patient financial engagement, today announced it is partnering with Geisinger, an integrated health system serving 1.5 million customers in Pennsylvania and New Jersey with 13 hospitals and 550,000-member health plan, to offer patients a consolidated, personalized healthcare billing experience as the nation continues to face a pandemic-induced recession.

Editor's Note: This article originally appeared on VisitPay's website.

VisitPay’s innovative financial products and expertise will allow Geisinger to further advance its leading patient experience and offer additional support to patients during times of economic uncertainty.

VisitPay’s financial solutions make the healthcare billing experience simple and efficient for both patients and providers, at enterprise scale. Among other solutions, Geisinger will now be able to equip internal revenue cycle teams with an integrated customer service portal to enable employees to manage patient obligations, customer requests and internal workflow. Patients will receive consolidated billing statements across visits and family members. With almost 60% of patients reporting that the rising cost of healthcare would influence their decision to seek treatment, and over 50% stating that the financial experience influences their choice of healthcare system, VisitPay’s solutions aim to ensure that bill payment is not a barrier to seeking care. Click here to read more. 

 

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