On October 12th, Aimee will give a presentation on “Developing an Inspired Leader: How to Maximize Human Talent to Maximize Operating Results” at Becker’s Annual Health IT + Revenue Cycle Conference. As part of an ongoing series, Becker’s is talking to healthcare leaders who plan to speak at the conference, which will take place October 9-12, 2019 in Chicago.
To learn more about the conference and Aimee’s session, click here.
Question: What is the No. 1 principle you uphold and practice to effectively lead a team?
Aimee Greeter: I constantly strive to diversify my team. The research is exceptionally clear that diverse teams make better decisions and deliver better results. So, maintaining diversity in my team is a key focus for me. This includes ensuring adequate representation by women, intentionally seeking team members with different experiential backgrounds, and creating a team culture where varied opinions are respected and appreciated. While I always strive to surround myself with people smarter than I am, I also work to surround myself (and the members of my team) with people who approach things differently. Both result in the same outcome – improved decision making, better financial returns, and more satisfied team members!
Q: What is one topic or issue you’ve been investing time in to better understand as of late?
AG: Both the expanse and limitations of telehealth services have been of increasing interest to me as of late. We are continuing to see greater acceptance of telemedicine by payers and patients alike, which has made me curious as to just how far we can push the boundaries of the remote delivery of clinical services. In essence, are there any services that cannot or will not be delivered via telemedicine, particularly as the technology and resultant capabilities evolve? While of course the practical answer is yes, we are starting to see major healthcare systems pilot programs with remote anesthesia monitoring and other surgical-related services, so I’ve been spending time researching what, if any, the limitations of telemedicine may be, both now and into the future. I would love to see medical technology used to reach more people, faster and with greater convenience, and am thus intrigued by where and how telemedicine services will continue to develop.
Q: What contributes to better conversations between a health system’s financial and clinical leaders?
AG: The first imperative in cultivating constructive discussions between financial and clinical leaders is establishing a shared understanding of healthcare as a people-first business. Healthcare is indeed a business (and it is getting to be a BIG business in recent years), but it is important to recognize this may not be the initial perspective of clinicians. Likewise, healthcare is all about people – the people receiving care, the people delivering care, and the people supporting them. But that is not always the first thought of financial leaders. So, it is important to level-set with leaders to ensure they all understand that healthcare thrives only when it is rooted in the realities of both business and people. Thus, all discussions and decisions need to consider and reflect both of those important components to be of optimal value.
What contributes to better conversations between a health system’s financial and clinical leaders?
