Becker's Health IT + Clinical Leadership + Pharmacy: 4 Questions with Aney Abraham, Associate Vice President of Medical, Oncology & Cardiology Nursing for Rush University Medical Center and Faculty Assistant Professor for Rush University College of Nursin

Aney Abraham, DNP, MSN, NE-BC, RN, serves as Associate Vice President of Medical, Oncology & Cardiology Nursing for Rush University Medical Center and Faculty Assistant Professor for Rush University College of Nursing.

On May 20th, Aney will give a presentation on "The Continuous Pursuit of Excellence: Integrating Quality and Patient Experience Outcomes with Purposeful Rounding" at Becker's Hospital Review 3rd Annual Health IT + Clinical Leadership + Pharmacy Conference. As part of an ongoing series, Becker's is talking to healthcare leaders who plan to speak at the conference, which will take place on May 19-21, 2020 in Chicago.

To learn more about the conference and Aney's session, click here.

Question: What initiative are you most excited about today at your healthcare organization? How will it affect the future of healthcare delivery?

Aney Abraham: There are many quality and safety initiatives that our healthcare organization is involved in. But the most exciting one is our preparation for our Magnet survey. The Magnet recognition program offers opportunities for nursing to be highly engaged and satisfied. Achieving Magnet designation demonstrates that patients are receiving exceptional quality care, through transformational leadership, innovations in patient care, a strong culture of evidence-based practice and interdisciplinary partnerships. Magnet designation impacts patient safety, quality, and positive outcomes.

Q: When it comes to innovation, what are some common pitfalls you see healthcare organizations making?

AA: Common pitfalls that healthcare organizations make when it comes to innovative solutions related to the lack of organization of all sources of data that is collected from the patients. With the implementation of the electronic health record (EHR), which is clearly the right step towards data-driven care, there are clinical, administrative, financial and patient-specific data available in the EHR system. Yet healthcare organizations find it challenging to harness the analytic power of the data. As healthcare organizations are challenged to get to zero harm, eliminate waste and lower cost, innovation will always remain as an area of focus.

Q: What is the most important lesson you've learned about delivering excellent patient experience?

AA: What I have learned about delivering excellent patient care, is that patients will always remember how you made them feel. The technical skill of a nurse or physician does matter, but at the end of the day, patients rate their experience based on the compassion we show them, that we took time to listen, that we included them in their care and coordinated their care.

Q: What future health IT capability will have the most significant impact on clinical workflows or patient outcomes?

AA: Predictive analytic modeling will have a significant impact on clinical workflows and patient outcomes. Good data should be utilized to accurately predict interventions that can be put in place to achieve great patient outcomes.

Aney Abraham, Associate Vice President of Medical, Oncology & Cardiology Nursing for Rush University Medical Center and Faculty Assistant Professor for Rush University College of Nursing

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