Becker's Health IT + Clinical Leadership + Pharmacy: 3 Questions with Nipa Shah, Professor and Chair of Department of Community Health and Family Medicine for University of Florida College of Medicine

Nipa Shah, MD, FAAFP, serves as Professor and Chair of Department of Community Health and Family Medicine for University of Florida College of Medicine

On May 3rd, Dr. Shah will serve on the panel "Patient Engagement and Artificial Intelligence - New Ideas and the Future of Healthcare" at Becker's Health IT + Clinical Leadership + Pharmacy conference. As part of an ongoing series, Becker's is talking to healthcare leaders who plan to speak at the conference, which will take place May 2-4, 2019 in Chicago.

To learn more about the conference and Dr. Shah's session, click here.

Question: What do innovators/entrepreneurs from outside healthcare need to better understand about hospital and health system leaders?

Nipa Shah: Healthcare is a dynamic field, and change is happening rapidly, especially with the advent of artificial intelligence. Hospitals and health system leaders need the community’s input and continuous involvement to ensure efficient, quality, competent delivery of healthcare services.

Q: Healthcare takes a lot of heat for not innovating quickly. What's your take on this?

NS: Mistakes in health care are not as well tolerated as in other fields. We rely heavily on evidence and research before concluding and agreeing on adopting an innovation.

Q: Tell us about the last meaningful interaction you had with a patient.

NS: One of my patients was a recently resettled refugee from South Sudan. In her eyes was a lifetime of despair, and her insomnia was from missing her loved ones. She was losing weight, and after much investigation, it was because she didn’t trust the food sold in US grocery stores! She was used to getting all her food from the local farms. I found that ironic.

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