Becker's Health IT + Clinical Leadership + Pharmacy: 3 Questions with Marcus Speaker, Associate Chief Medical Information Officer for Carilion Clinic

Marcus Speaker, MD, serves as Associate Chief Medical Information Officer at Carilion Clinic.

On May 3rd, Dr. Speaker will serve on the panel "The Best Uses of Predictive Analytics" at Becker's Health IT + Clinical Leadership + Pharmacy conference. As part of an ongoing series, Becker's is talking to healthcare leaders who plan to speak at the conference, which will take place May 2-4, 2019 in Chicago.

To learn more about the conference and Dr. Speaker's session, click here.

Question: What do innovators/entrepreneurs from outside healthcare need to better understand about hospital and health system leaders?

Marcus Speaker: Healthcare leaders are searching for solutions that support the quadruple aim and can be easily distracted with new technology that overpromises and underdelivers. Leaders become frustrated when the implementation reality is significantly different than what was promised.

Q: Healthcare takes a lot of heat for not innovating quickly. What's your take on this?

MS: There are great number of companies that are releasing innovative and quality products. The pace of change for clinicians becomes the limiting step. Clinicians can have difficulty adopting to new workflows and visuals introduced by innovation. If the cognitive burden is not kept in check, mistakes result, and providers become burned out and our patients can be harmed.

Q: Can you share some praise with us about people you work with? What does greatness look like to you when it comes to your team?

MS: I work with an incredible team. Our CMIO drives the vision for Clinical Informatics and Health Analytics, setting the culture for our department. We have an outstanding group of Clinical informaticists that support and influence workflows and patient safety. Our physician builders are always working to improve the efficiency and reduce burnout of our providers. It is a great team and a wonderful place to work.

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