Becker's Health IT + Clinical Leadership + Pharmacy: 3 Questions with Ian Jasenof, Chief Medical Officer for Mile Square Health Center of UI Health

Ian Jasenof, MD, FACOG, MHA, CPE, serves as Chief Medical Officer for Mile Square Health Center of UI Health.

On May 3rd, Dr. Jasenof will serve on the panel "Using AI and Predictive Analytics to Improve Diagnosis and Care" at Becker's Health IT + Clinical Leadership + Pharmacy conference. As part of an ongoing series, Becker's is talking to healthcare leaders who plan to speak at the conference, which will take place May 2-4, 2019 in Chicago.

To learn more about the conference and Dr. Jasenof's session, click here.

Question: What one strategic initiative will demand the most of your time and energy in 2019?

Ian Jasenof: As the newest CMO to join the senior leadership team at UI Health, it is my directive to take a deep dive into the division of the Mile Square Health Center and to perform a thorough needs analysis. Stop light reports were developed that evaluated several key aspects of the clinics:
1. Facilities
2. Personnel
3. Work Flows
4. Supply Chain

By adopting best practices in these key areas, optimizing quality, safety, and the customer experience, a movement toward performing as a High Performing Network (HPN) will be achieved. “Rounding with a purpose” is used to engage our staff and create a culture that is inclusive and values input from all key stakeholders.

Q: Healthcare takes a lot of heat for not innovating quickly. What’s your take on this?

IJ: The amalgamated system of health care in the United States has created challenges to deliver effective services to its population. According to Shi and Singh (2015), “health care delivery does not function as a rational and integrated network of components designed to work together coherently.” Prior to the signing of the Accountable Care Act in 2010, the Executive Office of the President Council of Economic Advisors in June 2009 composed a report “The Economic Case for Health Care Reform”  hich reiterated the ongoing deficiencies with the delivery of healthcare services in the United States. This unsustainable model of health care must continue to attempt to adopt and respond to the needs of its population. Healthcare leaders must be more agile to meet the needs of its customer. Foundationally, we must adopt and incorporate the use of best practices such as improved lean efficiencies as in the case of supply chain. Quality data for procurement and predictive analytics will be essential. Provider engagement to understand supply cost will be foundational for change in the management of supply chain management.

Q: Can you share some praise with us about people you work with? What does greatness loook like to you when it comes to your team?

IJ: I have been fortunate to be hired at UI Health, Mile Square during a time of positive transition and growth. Our CEO, CFO, Director of Development, and other key leaders have the philosophy in their leadership style of adopting the concept of servant leadership. Servant leadership is a set of practices that enriches the lives of individuals and in turn will build better organizations. This synergy of key individuals has allowed us to work well as a cohesive team. This has promoted support of each other’s goals  to perform at our highest level and in turn increased growth in the organization and improved functionality of the division.

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